Sony Pixel Power calrec Sony

Telefnica Servicios Audiovisuales selects Agama Monitoring and Analytics Solution for its TV channels' service quality and assurance

09/05/2022

9 May, 2022

Press releases

Link ping, Sweden, May 09, 2022, - Agama Technologies, the leading provider of real-time observability and analytics solutions for video service quality and customer experience, announces today that TSA, based in Spain and part of Telef nica group, is using Agama's head-end assurance and analytics solution to ensure the delivery of a first-class viewing experience to its customers.

With the Agama solution, TSA aims to stabilize and build a long-term relationship and create a seamless viewing experience for its customers. Agama will help TSA gain full transparency of its service performance at the head-end and across the delivery network. Telefonica will use Agama's multicast analyzers for its head-end monitoring needs, in combination with Agama widgets and dashboards, which will provide a full transport stream analysis and a lot of other additional network information in real time.

With the main purpose of establishing a satisfactory long-term relationship with our customers based on quality standards, TSA is using Agama monitoring tools. The system provides an exhaustive analysis of our transport streams from our contribution network. Not only does it cover the needs of our transport stream analysis, but also provides additional network information in a single view, which helps to have overall information from one service. The scalability of the system lets us grow as our business grows, minimizing the CAPEX impact. Thanks to their GUI, fully customized with Agama Widgets, we can set specific views with the parameters needed. This allows us to have a customized view in the dashboard in real-time, but also check the logs for a more precise information with a recording of the event , says Alejandro Benito, Platform & Networks Operation Manager at Telef nica Servicios Audiovisuales.

We're very happy to expand our collaboration with Telef nica Servicios Audiovisuales, helping them to establish an unbreakable relation with their customers, says Elie Khouri, Senior Account Manager at Agama Technologies. Telef nica Group is an old customer of Agama, successfully using our powerful analytics and monitoring solutions for a while now. We look forward to continuing to support them in exceeding their customer expectations and expanding their business. , added Elie.

The Agama Observability and Analytics Solution is an industry-leading solution for providing full transparency of video service distribution from the head-end to the viewing devices. One important element of the Agama's solution delivered to Telef nica TSA is the head-end probes, which provide real-time insights into all parts of the service, so that head-end staff can verify the quality and availability of incoming streams, assure the correctness of video processing steps and the correct hand-off to distribution.

Media Contact for Agama:

Dora Voicu

Agama Technologies, AB Sweden

mediacontact@agama.tv

Media Contact for TSA:

Noem P rez Villanueva

Telef nica Servicios Audiovisuales, Spain

noemi.perezvillanueva@telefonica.com
LINK: https://agama.tv/telefonica-servicios-audiovisuales-selects-agama-moni...
See more stories from agama

More from Agama

22/06/2022

Video Platform Observability using Agama AWE SDK - Part 3: Deployment & Conclusion

22 June, 2022 Blog By Anders Svensson In our second article Part 2 of this...

25/05/2022

Video Platform Observability using Agama AWE SDK - Part 2: Layout & Style

25 May, 2022 Blog By Anders Svensson In our previous article Par1 of this series, we presented the Agama AWE SDK, the requirements needed to create a simp...

09/05/2022

Telefnica Servicios Audiovisuales selects Agama Monitoring and Analytics Solution for its TV channels' service quality and assurance

9 May, 2022 Press releases Link ping, Sweden, May 09, 2022, - Agama Technologi...

05/05/2022

Video Platform Observability using Agama AWE SDK - Part 1: Requirements & Configuration

5 May, 2022 Blog By Anders Svensson This blog article will be the first in a ...

11/04/2022

Meet with Agama team at AngaCom

11 April, 2022 Events ANGA COM is Europe's leading congress trade fair for broadband, television and online. This is where network operators, outfitters a...

30/03/2022

Breaking the Myth of Difficult Device Integration

30 March, 2022 Blog By Matic Hajdinjak Agama has a long history when it comes to device integrations. For more than a decade we've dealt with projects of...

10/03/2022

Agama Partners with Divitel to expand its Quality Assurance and Monitoring Solutions to Digicel Group

10 March, 2022 Press releases Link ping, Sweden, March 10, 2022, - Agama Techn...

25/01/2022

Agama 2021 and beyond!

25 January, 2022 Blog By Dora Voicu We're already a few weeks into 2022 - a new year full of hope, dreams, and hopefully great achievements. But before w...

08/12/2021

What you need to know about data-driven grouping

8 December, 2021 Blog By Johan G rsj Any operator providing video services is faced with a fundamental operational challenge -with tens of thousands or mill...

29/11/2021

Agama Technologies partners with Antecna to implement a video monitoring and analysis solution for m:tel

29 November, 2021 Press releases (Link ping, Sweden, November 29, 2021) - Agam...

22/11/2021

Agama withdraws from exhibiting at IBC2021

22 November, 2021 Press releases Link ping, Sweden, November 22, 2021 - Agama Technologies, the leading provider in video service quality and customer experi...

09/11/2021

POST Luxembourg selects Agama's Monitoring and Analytics solution for its IPTV services

9 November, 2021 Press releases (Link ping, Sweden, November 09, 2021) - Agama...

03/11/2021

Making the most of your metadata

21 October, 2021 Blog By Aner Gusic The importance of metadata in an analytics system cannot be overstated. It gives context to the details of customer behav...

15/09/2021

netplus.ch Selects Agama for Its Network Monitoring and Analytics

15 September, 2021 Press releases (Link ping, Sweden, September 15, 2021) - Agama Technologies, the specialist in video service quality and customer experienc...

16/08/2021

Integrating real-time consumer experience insights with customer care operations

16 August, 2021 Blog By Aner Gusic At Agama, we have provided integrated solutions for Customer Care Operations for many years, as integrating high-quality c...

24/06/2021

Agama and Zodiac Team up to Deliver Integrated Quality Assurance And Analytics Solutions to Video Operators

24 June, 2021 Press releases June 24, 2021, EDISON, N.J. and LINK PING, Sweden...

09/06/2021

Demystifying the MP4 container format

7 June, 2021 Blog By Alexander Nordstr m In previous installments of this blog series, we've told you all about how our solutions help make sense of vide...

26/05/2021

See you in Amsterdam in December!

26 May, 2021 Events As the world's most inspiring content and technology event, IBC's mission is to Empower Content Everywhere by driving thought lead...

20/05/2021

Collaboration tools and new ways of working

20 May, 2021 Blog By Johan G rsj The latest innovations in technology have significantly shaped the way we collaborate, connect and interact, and are helpin...

07/05/2021

Agama Technologies launches new support ticketing system, knowledge base and community forums

7 May, 2021 Press releases (Link ping, Sweden, May 7, 2021) - Agama Technologi...

27/04/2021

New Release for Video Observability and Analytics Solution

27 April, 2021 Press releases (Link ping, Sweden, April 27, 2021) - Agama Technologies, the specialist in video service quality and customer experience, launc...

07/04/2021

Delta Fiber selects Agama's Video Monitoring and Analytics Solution to improve End-User Experience across all device types

7 April, 2021 Press releases (Link ping, Sweden, April 7, 2021) - Agama Techno...

30/03/2021

Quality of Experience - how four colors make sense of terabytes of metrics

30 March, 2021 Blog By Alexander Nordstr m Quality of Experience (QoE) is central to the insights that video operators get from the Agama solution. But what ...

29/03/2021

Agama Technologies joins the SRT Alliance and integrates SRT protocols into its solutions

29 March, 2021 Press releases Agama Technologies joins SRT Alliance for High Q...

25/03/2021

Altibox TV selects Agama to expand its current Client Device Monitoring solution to OTT devices

25 March, 2021 Press releases Parties extend current partnership with OTT Clie...

29/01/2021

Feature highlights of Agama products in 2020

29 January, 2021 Blog The year 2020 was a special one for all of us at Agama, the COVID-19 pandemic changed our way of interacting with each other, the way of...

22/01/2021

How Agama contributes to Slovak Telekom's success

13 January, 2021 Opinion pieces This is a guest post by Vladimir Uhrovic, Senior Designer at Slovak Telecom A customer talking about their experience with y...

21/12/2020

Happy holidays!

21 December, 2020 News & press releases The holiday season is here again, despite the Covid-19', which turned our lives upside down. However, in spite of...

18/06/2020

Instantly spot problem channels with new Penalty Box

18 June, 2020 News & press releases Read more about Agama version 6 Share this:...

06/05/2020

Colaboracin y anlisis potente en el nuevo lanzamiento 6.0 de Agama

28 April, 2020 News & press releases (Link ping, Suecia, 28 de abril de 2020) Agama, especialista en calidad de servicio de video y experiencia del cliente,...

29/04/2020

Collaboration and Powerful Analytics in New Agama Release

28 April, 2020 News & press releases (Link ping, Sweden, April 28, 2020) - Agama, the specialist in video service quality and customer experience, launches ne...

20/03/2020

ANGACOM postponed due to Corona

20 March, 2020 Events As you know, ANGACOM has been postponed due to Corona. We are happy to meet virtually to discuss you needs and what Agama can offer p...

26/02/2020

Let's meet at AngaCom2020!

13 January, 2020 Events We are very excited to be introducing many new features and enhancements in the new major version of our solution. We believe in openn...

26/02/2020

Let's meet at IBC2020!

25 February, 2020 Events We are very excited to be introducing many new features and enhancements in the new major version of our solution. We believe in open...

04/02/2020

A1 Bulgaria selects Agama for service quality and customer experience assurance

4 February, 2020 News & press releases A1 Telekom Austria Group expands its Agama solution into Bulgaria (Link ping, Sweden, February 4, 2020) - Agama Techno...

13/01/2020

AngaCom2020

13 January, 2020 Events Meet our team of experts at ANGA COM 2020, 12-14 May, and discuss how we can help you create insights and awareness to assure optimal ...

18/12/2019

Wishing you a nice and warm holiday season!

18 December, 2019 News & press releases The holiday season is upon us. Some of us will be spending time with family and friends and maybe enjoy some tradition...

20/09/2019

Thank you for meeting with us at IBC2019!

6 March, 2019 Events Another great IBC is over! It was a pleasure meeting you and all industry colleagues at IBC! The event resulted in many exciting discuss...

20/09/2019

Agama remote PHY monitoring wins CSI award for best monitoring or network management solution

14 September, 2019 News We are proud to announce that we have won the CSI Awar...

04/09/2019

Agama extends end-to-end assurance and analytics solution with SDI support

4 September, 2019 News (Link ping, Sweden, September 4, 2019) - Agama Technologies, the specialist in video service quality and customer experience, is extend...

27/08/2019

Nuuday selects Agama for service and customer experience assurance for all platforms

27 August, 2019 News (Link ping, Sweden, August 27, 2019) - Agama Technologies...

16/08/2019

Video trends, OTT QoE and using AI to improve user experience

16 August, 2019 Opinion pieces Mikael Dahlgren, CEO of Agama Technologies, talks through video trends, OTT QoE and using AI to improve the user experience in ...

27/07/2019

OTT streaming key developments, targeted advertising and how to meet and exceed customer expectations

24 July, 2019 Opinion pieces In the 2019 DTVE Multiscreen & OTT Series Agama C...

27/07/2019

Agama shortlisted for two CSI awards

26 July, 2019 News We are happy to announce that we have been shortlisted in two categories for the CSI awards 2019! Our Agama 360 Analytics solution has been...

17/06/2019

Nice meeting you at ANGACOM!

28 February, 2019 Events It was a pleasure meeting you and all industry colleagues at ANGACOM. The event resulted in many exciting discussions around video se...

18/05/2019

Let's meet at Anga Com, June 4-6!

28 February, 2019 Events We will exhibit at ANGA COM and would like the opportunity to meet with you and get an update on your activities and to discuss joint...

06/03/2019

Let's meet at AngaCom, June 4-6!

28 February, 2019 Events Are you visiting ANGA COM in June? We will exhibit at the event and would like the opportunity to meet with you and get an update on...

06/03/2019

Let's meet at IBC2019!

6 March, 2019 Events Where? RAI, Amsterdam, stand 5.B72 When? September, 13-17 In a market full of choices, it all comes down to exceeding customer expectat...

01/03/2019

Let's meet at AngaCom 2019!

28 February, 2019 Events Are you visiting ANGACOM in June? We will exhibit at the event and would like the opportunity to meet you and get an update on your ...