
Our team immersed itself in the latest insights on marketing, branding and consumer behaviour at Mad//Fest Up North last week. While the event reinforced many of the strategies we already champion at ICG, it was a great opportunity to share industry thinking about how to engage with audiences, build communities and stay ahead of the curve.
Here are our top takeaways:
Young People Value Trusted News Sources
It's easy to assume that Gen Z and younger audiences are disengaged from traditional news, but the reality is far from it. Research shared by Newsworks highlighted that while teenagers and young adults enjoy soft news (celebrity gossip, entertainment), they are equally interested in hard news, provided it comes from authentic, trusted sources.
The takeaway; Authenticity is non-negotiable, and younger audiences are increasingly adept at filtering out clickbait and misinformation.
Pain Points: Think Bigger Than Your Audience
Solving customer pain points is Marketing 101 but what about the pain points of the wider market? Angela Cameron of Mars Petcare gave the Whiskas Meowzer campaign as a example. Instead of simply targeting existing cat owners, Whiskas capitalised on the rising search demand for low-maintenance dogs and cleverly reframed cats as an alternative. The result? More cat adoptions, increased brand loyalty and a boost in cat food sales.
The takeaway: Expand your thinking. Instead of just addressing your customers' needs, consider adjacent audiences, cultural shifts, and unexpected opportunities.
Building a Community is a Long-Term Play
A successful brand community isn't built overnight. It requires constant nurturing, much like feeding a sourdough starter (a brilliant analogy shared by Melanie Goldsmith of Project 30 Ventures). Brands must continue engaging their core audience while strategically expanding to new ones.
A thriving brand community is more than just a fanbase; it's a valuable research tool. Your audience can provide real, unfiltered feedback, both on social media and offline. Organisations that foster this sense of belonging by listening, responding, and involving their community in decision-making create advocates, not just customers.
The takeaway: Nurture your core audience, but always be looking for ways to bring new people in.
Social Influence: The Pull' Factor
In a world of constant brand messaging, the most credible marketing doesn't come from brands, it comes from people. Eloquently put by Tom Ridges, CEO of Herdify, this isn't about paid influencers it's about creating real-world social influence that makes your brand naturally desirable, talked about and shared.
Think about how Prime Hydration went from an unknown product to a phenomenon. Yes, the Logan Paul and KSI connection helped, but beyond that, the real-world pull' factor limited availability, peer-to-peer hype, and word-of-mouth drove demand. When people see something being talked about and sought after in their circles, FOMO kicks in.
The takeaway For brands, the challenge is to create products, campaigns, and experiences that are so compelling and shareable that they don't need to be forced into conversations they naturally become part of them.
Psychographics Over Demographics
Kenyatte Nelson, Chief Membership & Customer Officer at Co-op, put it best: I'm more of an anthropologist than a marketer. While demographics (age, gender, location) still have their place, the real power lies in psychographics understanding people's values, motivations, and behaviours.
It's not about targeting a 25-34-year-old female it's about understanding why she buys certain products, what influences her decisions and how she interacts with brands.
The takeaway: Brands that understand their customers on a human level will always have a competitive advantage.
AI Can't Predict the Future
AI is powerful, but it's important to remember that it only knows what has happened before, not what will work in the future. While AI is brilliant for automation, data analysis, and predicting trends based on historical data, it lacks the intuition, creativity, and cultural awareness that human marketers bring to the table.
The takeaway AI should be embraced as a tool, but the real magic in marketing still comes from human insight, gut instinct, and creative risk-taking.
Stay True to Your Brand, But Adapt to New Markets
One of the most interesting insights from Mad//Fest was how brands are successfully evolving while staying true to their identity.
Lorraine Rothwell, Head of Brand at Weetabix shared how Weetabix pivoted from engaging with new audiences with inventive use of its iconic product, back to the hero' serving suggestion at the core of its latest marketing campaign, using inclusive humorous and culturally relevant situations.
Adam Zavalis, Vice President Marketing at Asda recently doubled down on Rollback pricing, northern family-based partnerships (Joe Wicks), and its nostalgic Leeds' brand voice (Jodie Whittaker) reconnecting with its core audience while remaining relevant today.
The takeaway: Brands need to evolve, but never at the cost of losing what makes them unique. Change what needs to change, but hold on to your brand's authentic voice and core DNA.
Hope you've enjoyed these insights. If you're looking to take your brand marketing, trade marketing, or digital strategy to the next level, get in touch -we'd love to help!
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
04/08/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
04/07/2026
April 7 2026, 19:00 (PDT) Detective Conan: Fallen Angel of the Highway Opens in...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
20/05/2026
True to the Music City theme, the Tennessee Titans plan to make live music a prominent fixture on game days at the new venue
Reflecting the continuing converge...
20/05/2026
The long-term goal is innovation for the next generation of hockey rinks at both the professional and the community level
The National Hockey League (NHL) toda...
20/05/2026
End-users and vendors alike work toward cost-effective yet high-quality solution...
20/05/2026
The National Football League has announced that Nashville will host Super Bowl LXIV in 2030 at the new Nissan Stadium. The announcement was made at the NFL Spri...
20/05/2026
The NFL has announced that the 2028 NFL Draft presented by Bud Light will take place in Minnesota, uniting fans from around the world to celebrate one of the mo...
20/05/2026
As professional AV workflows continue to evolve, expectations around audio, video, networking, and control are rising rapidly. At InfoComm 2026 in Las Vegas, La...
20/05/2026
Haivision will showcase its latest innovations at InfoComm 2026, taking place fr...
20/05/2026
For the seventh year, Spotify is returning to CMA Fest with Spotify House, the festival's premiere destination for fans. We're taking over downtown Nash...
20/05/2026
Amp-simulation software expanded
Acustica Audio's latest release greatly expands on their amp-simulation platform, turning it into a complete amplifica...
20/05/2026
MainStage integration, Analog Lab improvements & more
Arturia have just announced the release of an update that brings an assortment of new features to thei...
20/05/2026
At the Annual General Meeting held on May 20, 2026, the shareholders of SGL Carb...
20/05/2026
From Gulkula to the nation: Yothu Yindi Foundation and NITV deepen national acce...
20/05/2026
SBS appoints David Fernandez as National Manager, Digital & TV Sales
20 May, 2026
Media releases
SBS has appointed David Fernandez as National Manager, Dig...
20/05/2026
Rohde & Schwarz and INFOZAHYST: A strategic alliance set to redefine modern defe...
20/05/2026
A Rotating Detonation Engine being hot fire tested at Purdue University's Zu...
20/05/2026
A U.S. Army VAMPIRE system, assigned to Bravo Battery, 1st Battalion, 51st Air Defense Artillery Regiment, 7th Infantry Division/Multi-Domain Command - Pacific ...
20/05/2026
Cable Captures Only Monthly Increase Among Viewing Categories in March, Earns it...
20/05/2026
April brought a symbolic decrease in the overall time spent in front of television screens. On average, Poles watched video content for 3 hours and 51 minutes a...
20/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
20/05/2026
The Royal Television Society Technology Centre today announces the launch of the RTS Technology Awards 2026, celebrating excellence, innovation and achievement ...
20/05/2026
In the heart of London's financial district, the new purpose-built Troubadour Canary Wharf Theatre invites audiences to experience Suzanne Collins' inte...
20/05/2026
LiveU, the leader in live IP-video solutions, today announced that production powerhouse BCC Live successfully deployed the new LU900Q intelligent production un...
20/05/2026
Nella Mente di Narciso Docuseries Uses Blackmagic Design Workflow
Brie Clayton May 19, 2026
0 Comments
PYXIS 6K full frame camera and DaVinci Resolve ...
20/05/2026
Beeble launches Canvas, a node-based AI compositor for VFX and Virtual Productio...
20/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
20/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
20/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
20/05/2026
First Nations Factual Co-production Development Fund launched to elevate Indigen...
20/05/2026
TLC Announces All-Star Comedy Line-Up for Mock the Week: Summer Specials' o...
20/05/2026
Back to All News
One Hundred Years of Solitude Concludes This August, With Part...
20/05/2026
Back to All News
Beloved NHK Dramas to Stream on Netflix Worldwide Starting June 22
Entertainment
20 May 2026
GlobalJapan
Link copied to clipboard
Netflix...
20/05/2026
May 20 2026, 06:00 (PDT) Dolby Recognized as 2025 Supplier of the Year and Over...
20/05/2026
Mayo's Dee Freney and Margaret Leahy from Galway have reached the final of RT Today's TV Home Cook competition.
Both contestants will cook again live...
20/05/2026
RT IN FULL BLOOM AT BORD BIA BLOOM 2026 WITH LIVE BROADCASTS, MUSIC, CHAT AND M...
19/05/2026
The winner of Thomson Foundation's Young Journalist of the Year 2025, Tracy Bonareri Onchoke, and runner up Wangu Kanuri enjoyed a three-day trip to London ...
19/05/2026
Cisco and the USGA have announced a multiyear extension of their partnership, which began in 2018. Cisco serves as the Official Technology Partner of the USGA, ...
19/05/2026
Urban Edge Network (UEN), a streaming platform for NAIA sports, has announced a partnership with Spiideo to provide streaming and production tools to UEN's ...
19/05/2026
Warner Bros. Discovery (WBD) will provide live coverage of all 900 Roland-Garros matches across its platforms beginning with qualifiers on May 18. In Europe, 21...
19/05/2026
Tubi, Fox Corporation's free streaming service, has announced the launch of the FIFA World Cup 2026 FOX Hub, a dedicated destination for World Cup programmi...
19/05/2026
Telef nica, in collaboration with Sony, has conducted a 5G connectivity trial at the Movistar Arena in Spain using the 26 GHz millimetre wave (mmWave) band. The...
19/05/2026
Ross Production Services (RPS) has installed a Calrec Argo M console into its new Hypermax-1 remote production truck, replacing one of three Argo S consoles pre...
19/05/2026
Panasonic Projector and Display Corporation has announced the acquisition of 100% of the shares of UK-based media technology company Hive Media Control Ltd. (HI...
19/05/2026
Globecast has announced the completion of a nine-month renovation of its Singapore facility, converting it from a traditional linear broadcast operation into a ...
19/05/2026
Grass Valley has announced a three-year enterprise agreement with Phoenix Broadc...
19/05/2026
Bitmovin has announced that Watch Brasil, a streaming platform operating across Brazil and Europe since 2018, has replaced its legacy systems with Bitmovin'...
19/05/2026
Ateme has announced the migration of Dish Home Nepal's Nepal Premier League (NPL) streaming infrastructure to Ateme's TITAN Live solution deployed on Ak...