
AI agents are poised to transform productivity for the world's billion knowledge workers with knowledge robots that can accomplish a variety of tasks. To develop AI agents, enterprises need to address critical concerns like trust, safety, security and compliance.
New NVIDIA NIM microservices for AI guardrails - part of the NVIDIA NeMo Guardrails collection of software tools - are portable, optimized inference microservices that help companies improve the safety, precision and scalability of their generative AI applications.
Central to the orchestration of the microservices is NeMo Guardrails, part of the NVIDIA NeMo platform for curating, customizing and guardrailing AI. NeMo Guardrails helps developers integrate and manage AI guardrails in large language model (LLM) applications. Industry leaders Amdocs, Cerence AI and Lowe's are among those using NeMo Guardrails to safeguard AI applications.
Developers can use the NIM microservices to build more secure, trustworthy AI agents that provide safe, appropriate responses within context-specific guidelines and are bolstered against jailbreak attempts. Deployed in customer service across industries like automotive, finance, healthcare, manufacturing and retail, the agents can boost customer satisfaction and trust.
One of the new microservices, built for moderating content safety, was trained using the Aegis Content Safety Dataset - one of the highest-quality, human-annotated data sources in its category. Curated and owned by NVIDIA, the dataset is publicly available on Hugging Face and includes over 35,000 human-annotated data samples flagged for AI safety and jailbreak attempts to bypass system restrictions.
NVIDIA NeMo Guardrails Keeps AI Agents on Track
AI is rapidly boosting productivity for a broad range of business processes. In customer service, it's helping resolve customer issues up to 40% faster. However, scaling AI for customer service and other AI agents requires secure models that prevent harmful or inappropriate outputs and ensure the AI application behaves within defined parameters.
NVIDIA has introduced three new NIM microservices for NeMo Guardrails that help AI agents operate at scale while maintaining controlled behavior:
Content safety NIM microservice that safeguards AI against generating biased or harmful outputs, ensuring responses align with ethical standards.
Topic control NIM microservice that keeps conversations focused on approved topics, avoiding digression or inappropriate content.
Jailbreak detection NIM microservice that adds protection against jailbreak attempts, helping maintain AI integrity in adversarial scenarios.
By applying multiple lightweight, specialized models as guardrails, developers can cover gaps that may occur when only more general global policies and protections exist - as a one-size-fits-all approach doesn't properly secure and control complex agentic AI workflows.
Small language models, like those in the NeMo Guardrails collection, offer lower latency and are designed to run efficiently, even in resource-constrained or distributed environments. This makes them ideal for scaling AI applications in industries such as healthcare, automotive and manufacturing, in locations like hospitals or warehouses.
Industry Leaders and Partners Safeguard AI With NeMo Guardrails
NeMo Guardrails, available to the open-source community, helps developers orchestrate multiple AI software policies - called rails - to enhance LLM application security and control. It works with NVIDIA NIM microservices to offer a robust framework for building AI systems that can be deployed at scale without compromising on safety or performance.
Amdocs, a leading global provider of software and services to communications and media companies, is harnessing NeMo Guardrails to enhance AI-driven customer interactions by delivering safer, more accurate and contextually appropriate responses.
Technologies like NeMo Guardrails are essential for safeguarding generative AI applications, helping make sure they operate securely and ethically, said Anthony Goonetilleke, group president of technology and head of strategy at Amdocs. By integrating NVIDIA NeMo Guardrails into our amAIz platform, we are enhancing the platform's Trusted AI' capabilities to deliver agentic experiences that are safe, reliable and scalable. This empowers service providers to deploy AI solutions safely and with confidence, setting new standards for AI innovation and operational excellence.
Cerence AI, a company specializing in AI solutions for the automotive industry, is using NVIDIA NeMo Guardrails to help ensure its in-car assistants deliver contextually appropriate, safe interactions powered by its CaLLM family of large and small language models.
Cerence AI relies on high-performing, secure solutions from NVIDIA to power our in-car assistant technologies, said Nils Schanz, executive vice president of product and technology at Cerence AI. Using NeMo Guardrails helps us deliver trusted, context-aware solutions to our automaker customers and provide sensible, mindful and hallucination-free responses. In addition, NeMo Guardrails is customizable for our automaker customers and helps us filter harmful or unpleasant requests, securing our CaLLM family of language models from unintended or inappropriate content delivery to end users.
Lowe's, a leading home improvement retailer, is leveraging generative AI to build on the deep expertise of its store associates. By providing enhanced access to comprehensive product knowledge, these tools empower associates to answer customer questions, helping them find the right products to complete their projects and setting a new standard for retail innovation and customer satisfaction.
We're always looking for ways to help associates go above and beyond for our customers, said
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
02/05/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
01/05/2026
January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...
03/04/2026
Michigan's Fab Five will reunite for an alternate presentation of the Mich...
03/04/2026
Avid will exhibit at NAB Show 2026 (April 18-22, Booth N2226, Las Vegas Convention Center), demonstrating its Content Core platform and new AI-driven workflow c...
03/04/2026
Mark Roberts Motion Control (MRMC) has announced the appointment of Nick Barthee as Chief Operating Officer.
The announcement follows MRMC's transition fro...
03/04/2026
Interra Systems has announced that Elite Media Technologies has selected its BATON file-based QC solution for media workflows. Elite Media Technologies speciali...
03/04/2026
Ateme has announced that Moldtelecom has deployed Ateme technologies across its streaming workflow, covering encoding, delivery, operations, and analytics.
Mol...
03/04/2026
Grass Valley will demonstrate Framelight X, its content management platform, at NAB Show 2026. The platform connects capture, ingest, editing, and publishing in...
03/04/2026
Encompass Digital Media and Techex have announced a cloud-native Master Control ...
03/04/2026
Live Vertical Video automatically track the action on the court via AI technology and delivers a fully optimized, 9 16 live feed for viewers...
03/04/2026
As the Illini make their first trip to college basketball's biggest stage si...
03/04/2026
After last summer's Softball National Championship victory and last week'...
03/04/2026
The University of Arizona's Men's Basketball team has only loss twice th...
03/04/2026
Eight games across four tournaments will be played in three venues; accommodatio...
03/04/2026
The Ottawa Senators and Bell Media have announced a long-term rights extension for regional Ottawa Senators games on TSN and RDS. TSN Radio 1200 remains the exc...
03/04/2026
Massive production in Phoenix running out of Flagship Mobile unit, Features 50+ ...
03/04/2026
Iconic guitar pedals now available in plug-in form
Guitar effects experts Electro-Harmonix have teamed up with MixWave to turn a collection of their most pr...
03/04/2026
New multi-band AUv3 plug-in announced
Fred Anton Corvest (FAC) offer an extensive range of AUv3 plug-ins and iOS/iPadOS Apps, and their multiband effects pr...
03/04/2026
Just 84 units to be released in the US
Experimental synthesizer and sound-machine extraordinaires SOMA Laboratory have revealed an upcoming special-edition ...
03/04/2026
Emulates the input section of an Ampex 350
One of the latest arrivals to the Iconic Instruments range delivers a new tube preamp plug-in inspired by the cir...
03/04/2026
New York April 2, 2026 TelevisaUnivision, the world's leading Spanish-la...
03/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/04/2026
CVP, one of Europe's leading suppliers of professional video and broadcast solutions, today announces the launch of its new German operation and the formati...
03/04/2026
Mark Roberts Motion Control (MRMC) today announces the appointment of Nick Barthee as Chief Operating Officer, strengthening its leadership as the company conti...
03/04/2026
Net Insight introduces programmable Trust Boundaries that make live media interconnection predictable as traffic moves between facilities, networks and cloud en...
03/04/2026
Winning in the new media economy: Avid showcases AI-powered, connected intellige...
03/04/2026
NUGEN Audio CEO Dr. Paul Tapper to Lead Presentation About Dialog Intelligibilit...
03/04/2026
NAB Show 2026: PlayBox Neo Highlights Workflow, Security, and IP Advances
Brie Clayton April 2, 2026
0 Comments
PlayBox Neo will showcase the latest i...
03/04/2026
For Taku Hirano, Everything Is Connected From touring and composition to teaching and instrument design, the in-demand percussionist sees it all as one body o...
03/04/2026
Berklee Honors Humberto Ramirez with Master of Latin Music Award The alumnus and acclaimed trumpeter is honored for his influence as a performer, composer, an...
03/04/2026
Back to All News
Competition Heats Up with Intrigue and Spices: Netflix Unveils...
03/04/2026
Back to All News
Radioactive Emergency Ranks #1 On Netflix's Global Top 10 ...
02/04/2026
HBO and NFL Films have announced Hard Knocks: Training Camp with the Seattle Sea...
02/04/2026
Haivision has announced the Makito ONE, a single-blade video encoding and decoding platform, at NAB Show 2026. The platform combines dual-channel video encoding...
02/04/2026
Telestream has introduced UP.Lens, a cloud-based multiviewer and monitoring serv...
02/04/2026
Mark Roberts Motion Control (MRMC) will exhibit at NAB Show 2026 (Booth C5220, April 19-22, Las Vegas Convention Center), marking the company's 60th anniver...
02/04/2026
Net Insight has introduced programmable Trust Boundaries, a feature integrated i...
02/04/2026
Bitmovin has announced support for SGAI (Server-Guided Ad Insertion) in its playback products, using HLS interstitials. SGAI combines elements of client-side an...
02/04/2026
Riedel Communications' SimplyLive RiMotion R12 replay system is supporting B...
02/04/2026
LTN, a managed IP video transport company, and Ateme, a video compression and de...
02/04/2026
Harmonic has announced that TDF, a broadcast infrastructure operator in France, has deployed Harmonic's XOS Advanced Media Processor and ProStream X Video S...
02/04/2026
Eluvio and the United Rugby Championship (URC) have announced first-year results...
02/04/2026
The Kansas City Current and Scripps Sports have announced that ION will broadcas...