
AI agents are poised to transform productivity for the world's billion knowledge workers with knowledge robots that can accomplish a variety of tasks. To develop AI agents, enterprises need to address critical concerns like trust, safety, security and compliance.
New NVIDIA NIM microservices for AI guardrails - part of the NVIDIA NeMo Guardrails collection of software tools - are portable, optimized inference microservices that help companies improve the safety, precision and scalability of their generative AI applications.
Central to the orchestration of the microservices is NeMo Guardrails, part of the NVIDIA NeMo platform for curating, customizing and guardrailing AI. NeMo Guardrails helps developers integrate and manage AI guardrails in large language model (LLM) applications. Industry leaders Amdocs, Cerence AI and Lowe's are among those using NeMo Guardrails to safeguard AI applications.
Developers can use the NIM microservices to build more secure, trustworthy AI agents that provide safe, appropriate responses within context-specific guidelines and are bolstered against jailbreak attempts. Deployed in customer service across industries like automotive, finance, healthcare, manufacturing and retail, the agents can boost customer satisfaction and trust.
One of the new microservices, built for moderating content safety, was trained using the Aegis Content Safety Dataset - one of the highest-quality, human-annotated data sources in its category. Curated and owned by NVIDIA, the dataset is publicly available on Hugging Face and includes over 35,000 human-annotated data samples flagged for AI safety and jailbreak attempts to bypass system restrictions.
NVIDIA NeMo Guardrails Keeps AI Agents on Track
AI is rapidly boosting productivity for a broad range of business processes. In customer service, it's helping resolve customer issues up to 40% faster. However, scaling AI for customer service and other AI agents requires secure models that prevent harmful or inappropriate outputs and ensure the AI application behaves within defined parameters.
NVIDIA has introduced three new NIM microservices for NeMo Guardrails that help AI agents operate at scale while maintaining controlled behavior:
Content safety NIM microservice that safeguards AI against generating biased or harmful outputs, ensuring responses align with ethical standards.
Topic control NIM microservice that keeps conversations focused on approved topics, avoiding digression or inappropriate content.
Jailbreak detection NIM microservice that adds protection against jailbreak attempts, helping maintain AI integrity in adversarial scenarios.
By applying multiple lightweight, specialized models as guardrails, developers can cover gaps that may occur when only more general global policies and protections exist - as a one-size-fits-all approach doesn't properly secure and control complex agentic AI workflows.
Small language models, like those in the NeMo Guardrails collection, offer lower latency and are designed to run efficiently, even in resource-constrained or distributed environments. This makes them ideal for scaling AI applications in industries such as healthcare, automotive and manufacturing, in locations like hospitals or warehouses.
Industry Leaders and Partners Safeguard AI With NeMo Guardrails
NeMo Guardrails, available to the open-source community, helps developers orchestrate multiple AI software policies - called rails - to enhance LLM application security and control. It works with NVIDIA NIM microservices to offer a robust framework for building AI systems that can be deployed at scale without compromising on safety or performance.
Amdocs, a leading global provider of software and services to communications and media companies, is harnessing NeMo Guardrails to enhance AI-driven customer interactions by delivering safer, more accurate and contextually appropriate responses.
Technologies like NeMo Guardrails are essential for safeguarding generative AI applications, helping make sure they operate securely and ethically, said Anthony Goonetilleke, group president of technology and head of strategy at Amdocs. By integrating NVIDIA NeMo Guardrails into our amAIz platform, we are enhancing the platform's Trusted AI' capabilities to deliver agentic experiences that are safe, reliable and scalable. This empowers service providers to deploy AI solutions safely and with confidence, setting new standards for AI innovation and operational excellence.
Cerence AI, a company specializing in AI solutions for the automotive industry, is using NVIDIA NeMo Guardrails to help ensure its in-car assistants deliver contextually appropriate, safe interactions powered by its CaLLM family of large and small language models.
Cerence AI relies on high-performing, secure solutions from NVIDIA to power our in-car assistant technologies, said Nils Schanz, executive vice president of product and technology at Cerence AI. Using NeMo Guardrails helps us deliver trusted, context-aware solutions to our automaker customers and provide sensible, mindful and hallucination-free responses. In addition, NeMo Guardrails is customizable for our automaker customers and helps us filter harmful or unpleasant requests, securing our CaLLM family of language models from unintended or inappropriate content delivery to end users.
Lowe's, a leading home improvement retailer, is leveraging generative AI to build on the deep expertise of its store associates. By providing enhanced access to comprehensive product knowledge, these tools empower associates to answer customer questions, helping them find the right products to complete their projects and setting a new standard for retail innovation and customer satisfaction.
We're always looking for ways to help associates go above and beyond for our customers, said
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
02/05/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
01/05/2026
January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...
01/04/2026
January 4 2026, 18:00 (PST) DOLBY AND DOUYIN EMPOWER THE NEXT GENERATON OF CREATORS WITH DOLBY VISION
Douyin Users Can Now Create And Share Videos With Stun...
12/03/2026
Staines-upon-Thames, UK, 11th March, 2026 - Yospace, the trusted leader in Dyna...
12/03/2026
Utah Scientific Expands Technology Partner Program With Integrations From Audina...
12/03/2026
Techex, a global expert in live video solutions over IP and cloud, announces the appointment of Matt McKee as Senior Director, Sales, Americas, further strength...
12/03/2026
KOKUSAI DENKI Electric America has appointed Mondae Hott as Regional Sales Manag...
12/03/2026
At the 2026 NAB Show, Interra Systems will showcase its latest advancements in a...
12/03/2026
The 15th National Games of China concluded after a two-week celebration of athletic excellence and regional collaboration. Held from Nov. 9-21 across Guangdong,...
12/03/2026
Live-production academic program Butler Sports Live produced a total of 40 fall-...
12/03/2026
The University of Nebraska's HuskerVision has completed the second phase of ...
12/03/2026
Grass Valley and integration partner Tab M Solutions have completed Phase 1 of a...
12/03/2026
The broadcaster expands its campus-production model as the university handles tw...
12/03/2026
Disney has announced the addition of March Madness - the NCAA Division I Men...
12/03/2026
Apple TV's Friday Night Baseball MLB doubleheader series returns for its f...
12/03/2026
The senior from New Jersey is making his mark in South Bend, both on the mic and behind it...
12/03/2026
After a relatively quiet January, the month of February was jammed packed with l...
12/03/2026
Long-time production partner Echo Entertainment is producing the broadcast, while Cosm played a vital role in the collaboration...
12/03/2026
By Jessica Herndon
We love kicking off each year by introducing the world to po...
12/03/2026
Samrat Chakrabarti, George Basil, Kiran Deol, Katie McCuen and Vishal Vijayakumar attend the 2025 Sundance Film Festival premiere of Didn't Die at the Lib...
12/03/2026
In Latin America, women are shaping music and defining its future. To kick off t...
12/03/2026
En Am rica Latina, las mujeres est n moldeando la m sica y definiendo su futuro....
12/03/2026
Let's turn back the clock 20 years: The music landscape was a world away fro...
12/03/2026
Bad Bunny is no stranger to Spotify's Billions Club. In fact, he has a whopp...
12/03/2026
Spotify was at the London Book Fair this week, joining conversations across the publishing industry about how people can make reading part of their daily lives....
12/03/2026
Mastering tool improves mono compatibility
Tokyo Dawn Labs' Ohlhorst Digital range is a series of mastering-focused plug-ins developed by Jan Ohlhorst, ...
12/03/2026
Wave FX processor integrated into four products
Lewitt have teamed up with Elgato to create a new processor for the company's Wave Next product range, i...
12/03/2026
Free tool for annotating audio files
Mix Notes is a new, free iOS App that provides users with a simple way to annotate their audio files. It's been cre...
12/03/2026
Side-chain ducking tool gets an upgrade
Devious Machines' popular side-chaining and envelope-shaping tool has just been kitted out with an improved enve...
12/03/2026
Ceremony to take place on 16 April 2026
The MPG (Music Producers Guild) have revealed the full shortlist for this year's MPG Awards, which will be takin...
12/03/2026
Emulates three classic dbx 160 variants
The latest arrival to Overloud's Gem Series plug-in range faithfully recreates not one, but three versions of th...
12/03/2026
New granular soft synth announced
Said to be their most advanced software synthesizer to date, Baby Audio's latest release has been built on a new granu...
12/03/2026
Latest version now live!
Edit 11 March 2026 - Bitwig Studio 6 is now live, and available for all to download!
The latest version of Bitwig's DAW softwa...
12/03/2026
Latest free eBook now available!
Designed for recording engineers, audio-technology students and technically minded musicians, our latest free eBook deliver...
12/03/2026
AFL and NITV partner to launch new First Nations led program Inside the Huddle&...
12/03/2026
Rohde & Schwarz Cybersecurity expands SITLine network encryptor portfolio - more...
12/03/2026
Rohde & Schwarz to showcase future-proof EMC testing solutions at EMV 2026 Rohde & Schwarz will participate in EMV 2026, Europe's premier trade fair and c...
12/03/2026
Johannesburg, 11 March 2026 - The 19th Annual South African Film and Television ...
12/03/2026
MELBOURNE, Fla., March 11, 2026 - L3Harris Technologies (NYSE: LHX) and Shield AI have successfully demonstrated a first-of-its-kind integration combining L3Har...
12/03/2026
The incorporation of Artificial Intelligence and Machine Learning into modern, converged all-domain systems is enabling true Joint Electromagnetic Spectrum Oper...
12/03/2026
MELBOURNE, Fla., March 12, 2026 - L3Harris Technologies (NYSE: LHX) today announ...
12/03/2026
Modern media operations demand a platform that unites automation, orchestration, and human oversight without compromise. In this post, we explore the six key te...
12/03/2026
A deep dive into the platform
Architecture The Blue Lucy platform follows a distributed microservices architecture, meaning the overall operational capability...
12/03/2026
Orchestration platform enables broadcasters to deploy multiple AI models safely with full auditability, rights protection, and regulatory oversight.
LONDON, En...
12/03/2026
Cost pressures, switching intent and demand for savings and credit products are ...
12/03/2026
For the first time, Nielsen breaks out demographic information about FAST and AV...
12/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
12/03/2026
Appear's high-performance, ultra-low latency encoding platform augments LTN's fully managed global IP network and orchestration platform
LTN, a leader ...