With the streaming sector becoming ever more saturated, Ian Waters, senior director, Cisco ThousandEyes, takes a look at what SVoD and BVoD operators need to do in order to both survive and thrive
By Contributor
Published: January 13, 2022
With the streaming sector becoming ever more saturated, Ian Waters, senior director, Cisco ThousandEyes, takes a look at what SVoD and BVoD operators need to do in order to both survive and thrive
target=_blank title=Share on LinkedIn class=share-linkedin>
Streaming services from both digital natives and traditional broadcasters have now become part and parcel of many households' entertainment. In fact, according to Ofcom, UK subscriptions to streaming video on demand (SVoD) services rose by half last year, to reach a new record number of 31 million UK consumers.
Streaming's growing popularity creates both an opportunity and a challenge for broadcasters and content owners. Firstly, the content market - and therefore the audience that consumes that content - is now more fragmented than ever. The competition is not just found in the market leaders but in other digital arenas like gaming and social media.
What's more, new generations of consumers are unforgiving when it comes to bad streaming experiences. One bad experience, and they will take their viewership elsewhere and not return.
To sustain and grow their audience share and reach, streaming providers need to focus on the way that content is delivered to viewers and the quality of the end-to-end service. This quality is now a key differentiator.
An internet-enabled evolution UK consumers now have hundreds of local and global streaming services from both SVoD and broadcast video on demand (BVoD) operators to choose from that's a lot of competition for viewers' time and attention. Naturally, there are questions around how many services a market can handle. As a result, these providers must stay relevant and connected with audiences to be successful.
But first, it's important to consider the evolution of the TV market. Rewind a decade ago and linear TV services dominated the broadcast world. The operators of these services ran the entire end-to-end delivery and network infrastructure. These broadcasters were under a lot of pressure to maintain high uptime. If ever the box went black, it would cost them thousands in lost advertising revenue.
The internet re-wrote the broadcast playbook. Whilst the pressures of delivering an always-on service still remain, it has significantly lowered cost barriers to entry and has signalled a new area of new Internet-powered services and devices. Video content now needs to be delivered reliably where the audience is, across mobile and fixed-line networks.
As a result, this new era of content delivery requires partnerships with carrier service providers, content delivery networks (CDNs), digital monitoring and security service providers to manage the content delivery and viewing experience not only now but in the future. Streaming providers must provision network capacity and bandwidth for all possible viewing scenarios.
However, this also means these organisations are dealing with increasingly complicated IT ecosystems, often stitching together a range of technology services and connectivity they do not own to reach their intended audience. And even though they have far less control over the end-to-end delivery mechanism, they are still ultimately held responsible by consumers for how it performs. So, how can they find new ways of making content delivery more reliable?
Critical visibility and collaboration Firstly, holistic visibility of all the elements and providers that make up this end-to-end content delivery mechanism is crucial. This kind of visibility provides actionable insights into the performance and availability of these networks that are responsible for delivering a good user experience. Should any part of the chain be it application, internet or cloud suffer an outage, SVoD and BVoD organisations can quickly identify and remediate dreaded downtime. And it's only a matter of when, unfortunately. You don't need to look far back in time to find an example. In December, Amazon Web Services experienced a major outage that took down major streaming services like Disney Plus and Netflix.
Secondly, these organisations can't go it alone. Despite the aforementioned lack of control, they do need to partner with a range of technology and carrier service providers to ensure they remain competitive and online for their users. The outages of 2021 served as a clear reminder that the internet can tumble. Streaming providers should consider diversifying their delivery services to provide brand reputation. If any of their providers experience a disruption in services, they can route around it or communicate the issue quickly to customers.
Further to this, in a world where it's no longer good enough just to launch a streaming service and the size of catalogue is not always a barometer for success, they need to understand their customers' preferences and behaviours to develop a unique, seamless platform, while also monetising their content through intelligent data gathering.
Increasingly, it is those partnerships that will result in differentiated viewing experiences that keep viewing audiences engaged.
A brave new streaming world So, what's next for streaming? Already, we're seeing agreements with as-a-service application providers and carrier service providers to apply quality-of-service (QoS) prioritisation to their specific application traffic, improving the performance of those services for a nominal monthly fee. We are likely to see similar arrangements develop over time, with partnerships being established between internet providers or backbone networks to ensure that streaming traf
Europe Stories
18/12/2025
Long-term agreement includes the SES SCORE platform and hybrid distribution worldwide to deliver more than 5,000 hours of golf tournaments annually featuring th...
18/12/2025
At 7.45pm on 1st January 1926, the precursor to RT , then 2RN, delivered the fledgling new Irish state's first public radio transmission. From those first c...
18/12/2025
December 18 2025, 05:30 (PST) The Movie Experience SLO Becomes First U.S. Exhib...
17/12/2025
Investigative journalists across the Western Balkans and T rkiye continue to con...
17/12/2025
The right playlist is essential on New Year's Eve, building the energy as you get ready and keeping it high as you count down to midnight. This year, Spotif...
17/12/2025
eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({...
17/12/2025
December 17 2025, 17:00 (PST) Dolby and LG Unveil a New Era of Home Audio With ...
17/12/2025
Wednesday 17 December 2025
Heated Rivalry will be coming to Sky and streaming service NOW on 10 JanuaryTurn on cookies to view this content. Go to Privacy opti...
17/12/2025
RT has announced that Kathy Fox has been appointed Commissioning Editor with re...
17/12/2025
With the new season of Dancing with the Stars shimmering in the not-too-distant future this New Year, the celebrity and dancer pairings of the twelve couples ha...
16/12/2025
Hawkins has landed on Spotify, just in time for Stranger Things Season 5, Volume...
16/12/2025
Wherever you are, your favorite music and audio content should go seamlessly with you. That's why Spotify has partnered with NAVER Corp, Korea's leading...
16/12/2025
2025 Wrapped arrived bigger and bolder than ever. This year's experience is designed to be ultra personal and shareable, with new features like Wrapped Part...
16/12/2025
16 Dec 2025
VEON Announces Release Date for Full Year and Fourth Quarter 2025 R...
16/12/2025
16 Dec 2025
VEON's Kyivstar Invests in Renewable Energy in Ukraine with Acq...
16/12/2025
Harmonic's XOS Advanced Media Processor Improves Streaming Video Quality and Boosts Viewer Engagement SAN JOSE, Calif. - Dec. 16, 2025 - Harmonic (NASDAQ: ...
16/12/2025
RT Sport Awards 2025 live on RT One and RT Player at 8:05pm on Saturday 20 December.
On Saturday 20 December live on RT One and RT Player at the earlier t...
16/12/2025
Singer -songwriter Brian Kennedy has been announced as the final celebrity dance...
15/12/2025
Cape Town, November 13, 2025 - SES and International artist and humanitarian, Fo...
15/12/2025
Luxembourg, December 15, 2025 - SES, a leading space solutions company, and Abra Group launched fast and reliable multi-orbit inflight connectivity service on t...
15/12/2025
15 Dec 2025
VEON's Beeline Kazakhstan Delivers First Starlink Direct to Cel...
15/12/2025
Andrew Mountbatten-Windsor finds himself the topic of year's cracker jokes
Oasis, David Harbour, Celebrity Traitors and Angela Rayner all feature in this y...
15/12/2025
Comscore Expands Cross-Platform Campaign Measurement to Include Audio and Social New capabilities strengthen cross-platform campaign reporting suite; CCR rebran...
15/12/2025
RT .ie has reached one billion page views this year and is on track to finish 2025 2% ahead of last year. Average time spent on the site is up 3% on 2024, with ...
12/12/2025
Last month, Spotify announced a new collaboration with the ATP Tour, the global governing body of men's professional tennis, aimed at bringing the next gene...
12/12/2025
Friday 12 December 2025
Ted is back! Seth MacFarlane's live-action comedic ...
12/12/2025
Uachtar n na h ireann, Catherine Connolly visited RT Raidi na Gaeltachta's...
12/12/2025
Ireland AM host Eric Roberts has been revealed as the sixth contestant taking to...
11/12/2025
Thomson and the Center for News, Technology and Innovation (CNTI) convened a two-day workshop in Sarajevo bringing together more than 35 journalists, editors, p...
11/12/2025
Having the right song soundtrack your moves can make all the difference when gam...
11/12/2025
It's been a big year for Taylor Swift. Her highly anticipated album The Life...
11/12/2025
11 Dec 2025
VEON's Banglalink Receives Regulatory Approval to Launch Digita...
11/12/2025
Thursday 11 December 2025
Sky Arts paints a picture of Britain's beauty as ...
11/12/2025
It's not every day we're asked to create a website for a classical musician!
So, we were delighted to help pianist Georgina Duncan as she embarks on he...
11/12/2025
It's beginning to look a lot like Christmas!
Irish golfing hero Shane Lowry...
11/12/2025
RT Sport Awards 2025 live on RT One and RT Player at 8:05pm on Saturday 20 December
On Saturday 20 December live on RT One and RT Player at the earlier ti...
11/12/2025
Sash is ready to samba as Fair City star Stephanie Kelly is revealed as the late...
11/12/2025
Dalet, a leading provider of cloud-native, end-to-end media workflow solutions, ...
10/12/2025
For the first time, Spotify is giving users the power to steer the algorithm. Gustav S derstr m, Spotify's Co-President, CPO, and CTO, shares the vision beh...
10/12/2025
10 Dec 2025
VEON's Rising Capital Markets Profile Strengthened by Inclusion...
10/12/2025
10 Dec 2025
VEON Recognized for JazzCash, Kyivstar and Jazz at the World Commun...
10/12/2025
Wednesday 10 December 2025
Sky extends partnership with the Ladies European Tour for a landmark 30th year
Sky and the Ladies European Tour (LET) have announce...
10/12/2025
Wednesday 10 December 2025
Walk-on if you love the darts: James Maddison, Luke ...
10/12/2025
Rohde & Schwarz presents world's first RF power sensor with 0.80 mm RF conne...
10/12/2025
It's out of the frying pan and into the sequins for comedian and actor Micha...
10/12/2025
Born That Way airs Thursday 18 December on RT One and RT Player
Born That ...
09/12/2025
For decades, music videos have done more than just accompany a song; they've shaped style, started conversations, and helped us fall in love with our favori...
09/12/2025
Tuesday 9 December 2025
Judy Murray calls for PE to be a priority for all schoo...
09/12/2025
Kyocera and Rohde & Schwarz demonstrate OTA characterization of mmWave PAAM at C...
With the streaming sector becoming ever more saturated, Ian Waters, senior director, Cisco ThousandEyes, takes a look at what SVoD and BVoD operators need to do in order to both survive and thrive
