New Services from Schneider Electric Pinpoint Operational Risks and Create Business Resilience

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New Services from Schneider Electric Pinpoint Operational Risks and Create Business Resilience 13/04/2021

ecostruxure service plans digital services electrical equipment

Download PDF Schneider Electric, the leader in the digital transformation of energy management and automation, today announced a new service offer, EcoStruxure Service Plans. These enriched packages combine traditional services with powerful digital services that are tailored to pinpoint and address specific customer goals, improving performance of electrical equipment and systems.

Peace of mind for business continuity

60% of organizations are now preparing for the future by beginning their digital transformations, part of which means digitizing electrical infrastructure. The goal of this digitization is to strengthen everyday uptime and minimize risk. For example, 56% of electrical fires are due to a lack of maintenance. Workforce challenges are also frequently encountered, especially with respect to remote expertise, skills gaps, and aging workforces.

The new EcoStruxure Service Plans alleviate these challenges by providing, in a single contract, a tailored mix of on-site services, digital services, and consulting. Schneider Electric emphasizes the importance of a seamless experience for customers, who can select the EcoStruxure Service Plan best reflecting their individual needs.

Many of our customers are laser-focused on regaining the business strength they sacrificed during the crisis, said Frederic Godemel, EVP of Power Systems & Services at Schneider Electric. That's why we built our new EcoStruxure Service Plans: to guide them on their unique route to improve business resilience. With ideal combinations of traditional on-site services and powerful new digital services with IoT, we're providing peace of mind. Like good insurance coverage, it lets our customers turn their attention to their main business, knowing that their electrical equipment health and power quality is under expert care.

The right selection of contracts to deliver on the strategy

EcoStruxure Service Plans reflect Schneider Electric's ongoing commitment to building future-proof business resilience for its customers. Beyond traditional field services, it is an IoT-enabled bundle of expert support where data, analytics, software, and domain expertise drive substantial improvements in asset management, asset safety, resilience, operational efficiency, and sustainability.

On the ground or in the cloud, the new EcoStruxure Service Plans help improve business continuity and energy management for customers by leveraging Schneider Electric's tremendous in-house knowledge, local expertise, and its extensive partner network.

Powered by software, analytics and natively digital equipment

EcoStruxure Service plans are fueled by connected products, such as Schneider Electric's natively digital equipment. The company continues to bring its digital philosophy to life by equipping its equipment and retrofitting brownfield equipment with the latest sensing technologies. These provide the foundation for condition-based maintenance through analytics such as those offered by Schneider Electric's robust EcoStruxure architecture and platform.

About EcoStruxure

EcoStruxure is our open, interoperable, IoT-enabled system architecture and platform. EcoStruxure delivers enhanced value around safety, reliability, efficiency, sustainability, and connectivity for our customers. EcoStruxure leverages advancements in IoT, mobility, sensing, cloud, analytics, and cybersecurity to deliver Innovation at Every Level. This includes Connected Products, Edge Control, and Apps, Analytics & Services which are supported by Customer Lifecycle Software. EcoStruxure has been deployed in almost 500,000 sites with the support of 20,000+ developers, 650,000 service providers and partners, 3,000 utilities and connects over 2 million assets under management.

From energy and sustainability consulting to optimizing the life cycle of your operational systems, we have world-wide services to meet your business needs. As a customer-centric organization, Schneider Electric is your trusted advisor to help increase asset reliability, improve total cost of ownership and drive your enterprise's digital transformation towards sustainability, efficiency and safety.

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