Sony Pixel Power calrec Sony

Family of Resident featured in RT Investigates Nursing Home Documentary Speak Publicly for the First Time

10/06/2025

Family described their shock and distress at seeing footage of their father being roughly handled at Beneavin Manor nursing home

There's no accountability for this

Call on Government to move urgently to enact vital law which could protect vulnerable individuals like their father from harm, abuse and neglect

I want to be assured that the HIQA reports actually substantiate what they're saying but at the moment I don't believe them

The family of a vulnerable resident who appeared in last week's RT Investigates undercover documentary into standards of care at facilities run by Ireland's largest provider of private nursing homes have called for accountability for their father and other residents affected by the scandal.

In an interview to be broadcast on RT Prime Time tonight, the Guy family from Dublin have described their shock and distress at seeing footage of their father Audeon being roughly handled at the Beneavin Manor nursing home in Glasnevin.

No one should have to go through what we've seen, Paul Guy told RT Investigates. No one should be handled like our father was. These are human people - people who lost their dignity and no one should have to go through that.

The documentary, which featured two nursing homes Beneavin Manor and The Residence Portlaoise - are both run by private company Emeis Ireland. Undercover footage gathered by two RT healthcare assistants found a litany of repeated care failings including chronic staff shortages, vulnerable residents left unsupervised, the inappropriate handling of frail older people and a lack of basic supplies such as towels, bedsheets, gloves and sanitary wipes.

Our dad is the loveliest man said Sarah Guy, daughter of 80-year-old Audeon. He'd do anything for you, really kind, loving, charitable and a big hugger.

Following a bad fall late last year, Audeon was diagnosed with Lewy body dementia which causes severe confusion and hallucinations. Unable to return home, Paul, Sarah and their other siblings Kassandra and Dave began the search for a suitable nursing home for their father. They turned to the Health Information and Quality Authority (HIQA), and spent days sifting through the regulator's nursing home inspection reports.

I think there were 17 nursing home we applied for, and we went through all the HIQA reports for every nursing home, Paul said. For Beneavin Manor we read the reports, and it seemed to be a very safe place to go. We looked at the brochures, I went and did the tour. It seemed to be fine.

Reassured, the Guy family made their choice, and their father Audeon moved into Beneavin Manor in January 2025 where he was assigned one-to-one care. But before long they started to have concerns.

He was actually left alone many times, Paul explained. I have examples of him sitting on his own in the corridor ripping up pieces of paper which was meant to be some form of activity. I've witnessed really poor personal care in terms of his toenails left for weeks to grow and rot.

On another day there was urine all over the floor in his bathroom and there was no toilet seat. It just seemed to be a consistent flow of poor care for people who are in dire need of attention.

Worried about what they were seeing, Paul and his siblings started to make complaints to management at the nursing home. Their emails referenced concerns about a general lack of carers and residents being left alone. The family had also seen residents who wanted to use the toilet being left unattended for lengthy periods of time, while they were worried their father had on occasion been inappropriately handled and sometimes did not have enough clothes because his laundry had not been done.

In early March 2025 their detailed complaint was upheld with management at Beneavin Manor assuring the family corrective actions had been put in place to address their concerns.

Yet three weeks later, RT 's undercover carer captured disturbing footage including their father, Audeon Guy. In the scene he is directed along a corridor at pace to his bedroom by two carers to change his incontinence pad. The carers steered his walking frame while one held the waist of his trousers. Confused Audeon lashed out before being forced into his room, his trousers pulled down and pushed into an armchair.

When I saw the actual footage, I was shocked, but it wasn't a revelation Paul said. That's what is unfortunate. We had done everything. We put in all the complaints, notified everyone that was required, got responses back, acknowledgement of all their mistakes, plans being put in place, and this still happened, and it happened to all the other people in the footage as well. That's the bigger issue - there's no accountability for this.

In the wake of last week's RT Investigates documentary, Emeis Ireland apologised to Audeon's family, saying the standard of care depicted in the footage was unacceptable. Among the actions the family was assured have now been taken to immediately safeguard their father is a full investigation into staff practice and additional management supervision, training and staff. RT Investigates asked Emeis Ireland about the Guy family's concerns - the company said it could not comment on individual cases or families.As Paul and his siblings now begin the search for alternative care for their beloved father Audeon, they told RT Investigates that the Government must move urgently to enact the Adult Safeguarding Bill - a vital law which could protect vulnerable individuals like their father from harm, abuse and neglect. It's been sitting with Government for ages - we need to push this through, said Paul Guy.

The family are speaking out because Audeon was the type of person who taught them always to do the right thing. We hope this brings some positive r
LINK: https://about.rte.ie/2025/06/10/family-of-resident-featured-in-rte-inv...
See more stories from rte

Europe Stories

06/10/2025

France Tlvisions Wins Prestigious 2025 EBU Technology & Innovation Award in Groundbreaking Collaboration with Dalet

France T l visions, France's leading broadcaster, has received the 2025 EBU ...

04/09/2025

Monumental Sports & Entertainment and Dalet Win Prestigious 2025 NAB Show Project of the Year Award

Monumental Sports & Entertainment (MSE), in collaboration with Dalet, has been a...

07/08/2025

Tata Motors & Dolby Bring Dolby Atmos to Harrier.ev, Redefining In-Car Entertainment Experience

July 8 2025, 22:30 (PDT) Tata Motors & Dolby Bring Dolby Atmos to Harrier.ev, R...

29/07/2025

UEFA Womens EURO 2025 drives surge in ad-funded streaming as Yospace powers 6 billion one-to-one advertisements

Staines-upon-Thames, UK, 29 July, 2025 Yospace, the global leader in Dynamic Ad ...

29/07/2025

Spotify Reports Second Quarter 2025 Earnings

Today, we announced our second quarter 2025 earnings, fueled by standout subscriber and MAU growth. In the first half of 2025, subscriber net additions grew mor...

29/07/2025

Spotify rapporterar intkter fr andra kvartalet 2025

Idag rapporterar vi resultatet f r andra kvartalet 2025, med stark tillv xt av antalet prenumeranter och m natliga aktiva anv ndare. Under f rsta halv ret kade...

29/07/2025

X-Rite Launches CT2100 Spectrophotometer for Fast, Affordable Retail Paint Color Matching

X-Rite Launches CT2100 Spectrophotometer for Fast, Affordable Retail Paint Color...

29/07/2025

Adrian Edmondson and Lesley Sharp join cast for second series of Bergerac

Filming is now underway with Damien Molony and wider cast returning to Jersey for Bergerac, written by Toby Whithouse alongside Ashley Sanders, Emilie Robson an...

29/07/2025

Arqiva celebrates connecting 2.5 million Smart Water Meters to its network

Through reliable connectivity and industry-leading levels of data completeness, Arqiva is helping water companies to meet regulatory targets and push for a wate...

28/07/2025

4 Spotify Tips to Create the Perfect Summer Soundtrack

Summer is here, and whether you're road-tripping, relaxing poolside, or hosting friends for a backyard barbecue, the right soundtrack can make every moment ...

28/07/2025

Spotify Launches the Amplifika Creators Initiative to Empower Black Podcasters in Brazil

In 2021, Spotify launched Amplifika in Brazil as a dedicated program to foster t...

28/07/2025

7 Can't-Miss Audiobooks Available in Spotify Premium

Summer is the perfect time to dive into a new story, whether you're on the move or just looking for an escape. With Spotify Premium, eligible listeners in s...

28/07/2025

All Ireland Football Final draws a peak of over one million TV viewers to RT One & 378,000 streams on RT Player

Kerry's dominant All Ireland Football Final display draws a peak of over one...

28/07/2025

All Ireland Football Final draws a peak of over one million TV viewers & 378,000 streams on RT Player

Kerry's dominant All Ireland Football Final display draws a peak of over one...

28/07/2025

VEON's Beeline Kazakhstan Opens New Office in Almaty Supporting the Digital Economy of Kazakhstan

28 Jul 2025 VEON's Beeline Kazakhstan Opens New Office in Almaty Supporting...

28/07/2025

Second official teaser released for IT: Welcome to Derry, ahead of launch on Sky and streaming service NOW this October

Monday 28 July 2025 To view this content, please enable our use of cookies. To ...

25/07/2025

On the Rise: Introducing 10 of Southeast Asia's Hottest Artists

Southeast Asia's music scene is one of the most culturally diverse and it's not just growing, it's exploding. Here, listeners actively champion home...

25/07/2025

Netflix Tees Off With Happy Gilmore 2 Tournament,' a First-of-Its-Kind Interactive Experience on Spotify

Just in time for the release of Happy Gilmore 2, Netflix is turning to Spotify t...

25/07/2025

SES's Ninth and Tenth O3b mPOWER Satellites Successfully Launched

With these two satellites, the O3b mPOWER constellation continues to set the standard for global connectivity Cape Canaveral, 22 July 2025 - The latest pair of...

25/07/2025

Junji Ito Inducted Into the Will Eisner Comic Awards Hall of Fame at San Diego Comic-Con 2025

Junji Ito Inducted Into the Will Eisner Comic Awards Hall of Fame at San Diego C...

25/07/2025

Brassic goes out with a bang as Sky unveils first-look teaser for acclaimed Original comedy

Friday 25 July 2025 To view this content, please enable our use of cookies. To ...

23/07/2025

10 Wild Card Tracks Join Spotify's Songs of Summer 2025 Editorial Picks

The days are longer, the nights are warmer, and the soundtrack of summer keeps evolving. Back in May, Spotify's global editors kicked off the season with ou...

23/07/2025

KAROL G and Spotify Bring Tropicoqueta' to Life With an Unforgettable NYC Celebration

To celebrate the release of KAROL G's acclaimed new album, Tropicoqueta, Spo...

23/07/2025

Miley Cyrus Brings the Party to Paris for Spotify's Billions Club Live-And the Concert Film Is Out Now

In June, Spotify and Miley Cyrus tangoed in Paris during an unforgettable evenin...

23/07/2025

Exchange visits between the youth representatives of SGL Carbon in Meitingen and the Dominikus-Ringeisen-Werk

Two visits, one common goal: integration and exchange. The youth representatives...

23/07/2025

SES Completes Acquisition of Intelsat, Creating Global Multi-Orbit Connectivity Powerhouse

New leading multi-orbit space company with a network of 120 GEO+MEO satellites a...

23/07/2025

VEON to Release 2Q25 Earnings Update on August 7, 2025

23 Jul 2025 VEON to Release 2Q25 Earnings Update on August 7, 2025 Dubai, July 23, 2025 - VEON Ltd. (NASDAQ: VEON), a global digital operator, today confirms t...

23/07/2025

UKTV's Steve North and Hilary Rosen handed expanded remits

UKTV today announces that senior executives Steve North and Hilary Rosen will be handed expanded remits to take on greater responsibility for channels and conte...

23/07/2025

Winners of Revamped 2 Million Sky Zero Footprint Fund Revealed

Wednesday 23 July 2025 Sky Media has today announced the six winning brands of the 2025 Sky Zero Footprint Fund, securing a share of £2 million in media value ...

23/07/2025

RT kicks off new documentary series Football Families, featuring some of Ireland's most talented young players

This series highlights some of Shelbourne Football Club's finest players and...

22/07/2025

Spotify and Travis Barker Team Up to Host Run Travis Run Races Across the U.S.

After legendary blink-182 drummer and producer Travis Barker survived a horrific, life-threatening plane crash in 2008, his doctors told him he may never walk o...

22/07/2025

Rising Voices: Southeast Asia's Next Wave of Breakout Talent

In Southeast Asia, music isn't just a backdrop, it's a force that pulses through generations, communities, and cultures. It's the sound of late-nigh...

22/07/2025

VIZ Media Announces Landmark Anime Co-Production of Critically Acclaimed Manga Hirayasumi

VIZ Media Announces Landmark Anime Co-Production of Critically Acclaimed Manga H...

22/07/2025

RT publishes Register of External Activities Q1/2025 (statistical summary)

RT Register of External Activities Q1/2025 RT is today publishing a statistical summary from the Register of External Activities for the first quarter of 20...

22/07/2025

Comscore To Announce Second Quarter 2025 Financial Results

Comscore To Announce Second Quarter 2025 Financial ResultsRESTON, VA, July 22, 2025 Comscore, Inc. (Nasdaq: SCOR), a trusted partner for planning, transacting...

22/07/2025

2025-07-22

RIYADH, SAUDI ARABIA Apple today announced the expansion of Apple Retail into the Kingdom of Saudi Arabia with the launch of the Apple Store online and Apple St...

22/07/2025

Tipperary's epic second half All Ireland Hurling Final comeback draws over one million viewers to RT2

Tipperary's epic second half All Ireland Hurling Final comeback draws over o...

22/07/2025

RT Announces Petula Martyn as new Mid West Correspondent

RT News is pleased to announce the appointment of journalist, Petula Martyn, as Mid West Correspondent. Petula will be reporting and providing analysis across ...

22/07/2025

Very announced as official show sponsor ofThe Traitors Ireland

Catherine O'Toole, Head of Marketing at Very said: The Traitors is a show that has become a global phenomenon, a cultural moment that sparks conversation, ...

21/07/2025

Blue Lucy shows AI that fits the task at IBC 2025

At IBC 2025, Blue Lucy unveils flexible AI and analytics tools to tackle media workflow complexity, including multi-LLM integration, the launch of the Insights...

21/07/2025

Rohde & Schwarz verifies Next Generation eCall for EN 17240:2024 Standard

Rohde & Schwarz verifies Next Generation eCall for EN 17240:2024 Standard Rohde & Schwarz, a global leader in test and measurement solutions today announced i...

18/07/2025

The Sky Arts Awards Are Back, Live From The Roundhouse This September

Friday 18 July 2025 Credit: Marc Sethi The Sky Arts Awards will return on 16 September, once again taking place at the iconic Roundhouse in London. Produced b...

18/07/2025

2025-07-18

This month, players can dive into special crossover events featuring SpongeBob SquarePants in Snake.io+ and Crossy Road Castle, available exclusively on Apple A...

18/07/2025

Hurling Fans Flock Together for a Night of Craic agus Ceol on RT's Up For The Match this Saturday night

Up for the Match brings the fun, the passion-and a bit of Riverdance- tomorrow n...

17/07/2025

Audiobooks+ Brings More Choice and Flexibility to Spotify Premium Subscribers

Spotify's goal with audiobooks is to help grow the publishing industry and create the best possible experience for booklovers, which is why we're launch...

17/07/2025

SES Receives All Required Regulatory Approvals to Complete Intelsat Acquisition

Luxembourg, 14 July 2025 - SES received the final regulatory approvals for the SES-Intelsat transaction, including the US Federal Communications Commission. O...

17/07/2025

Riedel Communications Powers Handa Opera on Sydney Harbour with Integrated Network and Comms Solutions

Wuppertal July 17, 2025 Riedel Communications Powers Handa Opera on Sydney Har...

17/07/2025

Fox Corporation Executives to Discuss Fourth Quarter and Full Year Fiscal 2025 Financial Results Via Webcast

Fox Corporation Executives to Discuss Fourth Quarter and Full Year Fiscal 2025 F...