The Why Behind the What - Survey Results by Pamela C. Barker

An extremely progressive, hard driving, very successful (and former) boss, when presenting new marketing plans, establishing goals or defining strategies, always asked his team to take a step back and examine the Why behind the What .

Ask WHY when looking at your purpose.

Think about changing the discussion from WHAT you do to WHY you do it, when explaining how your HR Shared Service organization benefits the company. If you focus on WHY you do it (we save the company millions, we allow front line professionals to focus on what matters) instead of WHAT you do (automate transactions, increase employee self-service, drive paper out) both business leaders and your staff will understand and appreciate the value that Shared Services bring.

You'll need the data to back it up.

HR.com recently surveyed nearly 100 HR professionals (almost all in the U.S. and Canada) to get insight into the progress HR is making in driving paper from their process - the WHAT. But the survey asked about concerns and payoffs too - the WHY. See Driving Paper Out Sponsored by Iron Mountain.

For more actionable insights and to discover more Whys behind the What please plan to attend the HR Shared Services & Outsourcing Summit in Orlando, October 15-17. You'll be joined by leaders across all industries, who will showcase candid, real-world case study presentations. The aim is to uncover actionable strategies and best practices that drive enterprise-wide efficiency, effectiveness and agility.

And if you do attend the summit, make sure that you join Kym Burke, VP HR Services, Iron Mountain. Kym will be a featured speaker and leading a workshop discussion on information and data management. Participating in interactive sessions like these will allow you to gain the knowledge and skills you need to take the next step in your HR Shared Services journey.

LINK:	http://blogs.ironmountain.com/2014/service-lines/records-management-an...
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