Watson Nordic Taps Agama for End-to-End OTT Multiscreen Service Assurance 02 Sep 2014
Agama Technologies, the video service quality assurance expert, today announced that it has been contracted by Watson Nordic, a Finnish OTT multiscreen video service provider, to provide its DTV Monitoring Solution for real-time monitoring, assurance and analytics of the service distribution from creation to consumption.
Watson Nordic, a joint venture between telecommunications company Anvia and video rental company Makuuni, produces and develops broadband delivered TV and entertainment services. Its multiscreen service, launched in 2013 and available for television sets, tablets, smart phones and computers, allows subscribers to watch TV, rent movies and subscribe to pay-TV channels according to their taste whenever and however they want. Aiming to become one of the most popular TV services in Finland, Watson Nordic will now implement a full-coverage solution from Agama to ensure optimal service quality, reach higher operational efficiency and get better customer understanding - ultimately to secure a rapid and cost-effective service growth.
Jari Laiho, CTO at Watson Nordic, says: We offer premium pay-TV content to a wide range of devices and quality plays a central role in all our products - we want to be in control of our service distribution end-to-end and we need to be able to react quickly when there is a problem in the service. Aside from the obvious service assurance aspects, we turned to Agama to get a scalable solution that could truly support our help desk in reducing the time needed for a customer call and to swiftly solve the customers problem. In addition, the Agama solution will help to support our sales and marketing teams in creating better product offerings and campaigns for our customers.
The solution selected by Watson Nordic is composed of the Agama Analyzer H-E and the Agama Analyzer OTT Edge for in-depth monitoring in the head-end and streaming platform; and, the Agama Embedded Monitoring, integrated with the set-top boxes and mobile devices for Android and iOS players, for continuous and stateful monitoring in the consumer end. The Agama Enterprise Server EX not only integrates all monitoring information and correlates, refines and presents it in top-level views that give an unprecedented understanding of the service distribution and usage, it also provides the foundation for sophisticated reporting and advanced analytics.
Mikael Dahlgren, CEO at Agama Technologies, comments: Watson Nordic is an up-and-coming service provider with a very clear view of what is important when managing video delivery. Were proud to have been selected as its video service management partner. Based on our long experience in this industry, we can support Watson Nordic in its strive to have a uniquely attractive TV service offering in the Finnish market by providing the actionable insights needed to capably manage service quality and customer satisfaction.
Agama has the industrys most comprehensive offering for assuring OTT and multiscreen deployments end-to-end, providing full transparency of the service distribution from the head-end to what is actually experienced by each individual viewer. This supports video service providers in efficiently managing service quality and customer satisfaction, whilst lowering OPEX and improving customer retention. Agama is showcasing its complete solution at IBC2014 in Amsterdam on September 12-16. For a live demonstration of cutting edge QA for IP, cable and OTT video services and to learn more about the Agama DTV Monitoring Solution, visit stand 4.A75.
About Watson Nordic Ltd
Watson Nordic Ltd is part of the Anvia Group. Watson Nordic produces and develops TV and entertainment services delivered by broadband. The company aims to offer customers everyday joy and experiences through TV and entertainment services which emphasise ease of use and versatility. www.watson.fi.
About Agama Technologies
Agama Technologies provides next-generation quality assurance and monitoring solutions for digital TV and video services. As the first company to provide complete and proven end-to-end, multi-metric monitoring solutions, Agama continues to pioneer and innovate. TV operators and service providers worldwide rely on the established Agama DTV Monitoring Solution for systematic improvements in service quality and customer satisfaction, whilst lowering operational costs and reducing churn. Agama Technologies AB is based in Link ping, Sweden, and is privately held. For more information, visit www.agama.tv.
Most recent headlines
06/10/2025
France T l visions, France's leading broadcaster, has received the 2025 EBU ...
04/09/2025
Monumental Sports & Entertainment (MSE), in collaboration with Dalet, has been a...
30/08/2025
WASHINGTON The Federal Communications Commission has adopted its FY 2025 Regulatory Fees Order that establishes the regulatory fee rates for the broadcast stati...
29/08/2025
Australian Red Cross and SBS launch training to help workplaces in the fight aga...
29/08/2025
The National Film and Video Foundation (NFVF), an agency of the Department of Sp...
29/08/2025
L3Harris Technologies has concentrated decades of expertise across the entire enterprise to develop affordable and reliable best-of-breed solutions to rapidly c...
29/08/2025
BURBANK, Calif. The CW Network and the Pac-12 Conference have announced a new media rights deal that will extend their broadcast partnership beginning with the ...
29/08/2025
NEW YORK Gracenote has released a new analysis of its global video dataset showing that the number of FAST channels grew nearly 14% from Q1 2025 and 76% since 2...
29/08/2025
SAN JOSE, Calif. Harmonic has announced a series of improvements to its live sports streaming solution that the company said will improve fan engagement, protec...
29/08/2025
NEW YORK and LOS ANGELES Fox Corp. and YouTube TV last night announced a renewal of the full portfolio of Fox networks, including Fox News Channel, Fox Business...
29/08/2025
Budapest, Hungary, August 2025 - The integration of Microsoft Teams Rooms (MTR) with Lightware's Taurus universal matrix switchers delivers a new level of f...
29/08/2025
Frequency, the engine behind many of the world's best-known streaming television channels, today announced it will launch Studio Live, a next-generation uni...
29/08/2025
In an era when AI and cyber resilience are essential, Scality will mark the 10th anniversary of Scality Day on October 16, 2025 in Paris. This flagship global e...
29/08/2025
Disguise's In-House Creative and Technical Teams Pre-Visualised, Programmed and Delivered Content for the Experience, All Powered by EX 3+
Technology solu...
29/08/2025
Disguise will be demonstrating the latest workflows for TV, film and live events on a number of partner booths at the show
Disguise, the industry-leading tech...
29/08/2025
STOCKHOLM, Sweden Accedo will showcase Accedo Compose, its AI agent-powered modular orchestration layer that assists streaming providers in transitioning client...
29/08/2025
LOS ANGELES Cineverse has announced that it is working with Xperi to bring four of its streaming channels to automobiles for the first time as part of the DTS A...
29/08/2025
DALLAS & ATLANTA Gray Media has announced an agreement with the sports streaming service Victory+ to simulcast 17 Dallas Stars NHL games in 15 television market...
29/08/2025
NEW YORK AND CULVER CITY Comcast NBCUniversal and Amazon have announced new and extended distribution agreements that will expand the content available on their...
29/08/2025
FOOTHILL RANCH, Calif. RED Digital Cinema will feature its Cine-Broadcast Module supporting live broadcast workflows during IBC2025, Sept. 12-15, at the RAI Ams...
29/08/2025
29 Aug 2025
Kyivstar Rings Opening Bell at Nasdaq Marking Landmark Listing and ...
29/08/2025
More than half of all NFL games live on Sky for the first timeFriday 29 August 2025
Sky Sports has announced a new three-year deal with the NFL, extending its ...
29/08/2025
Back to All News
RIV4LRIES: The Trailer of the New Series With Samuele Carrino ...
29/08/2025
Get ready for an inspiring and emotional insight into the world of competitive Irish dancing with My Story: Tomi Champion of the World airing on RT 2 this monda...
29/08/2025
RT has today announced that David McCullagh is to be the new presenter of RT Radio 1's flagship Today programme, which airs every weekday at 10am, replaci...
28/08/2025
By Kristin Feeley, Director, Documentary Film & Artist Programs
If you want to tell untold stories, if you want to give voice to the voiceless, you've got ...
28/08/2025
Directed by Steven Bognar and Julia Reichert, Sundance Institute-supported Amer...
28/08/2025
Corridos have been a cornerstone of M sica Mexicana for generations, telling stories rooted in everyday life. Now, a new chapter is taking shape: motivational c...
28/08/2025
Los corridos han sido un pilar de la M sica Mexicana durante generaciones, contando historias enraizadas en la vida cotidiana. Ahora, un nuevo cap tulo est tom...
28/08/2025
Earlier this month, we promised our Verano Forever party would bring the heat, a...
28/08/2025
L3Harris will provide the Polish F-16V fleet with the Viper Shield electronic warfare system as part of an upgrade program....
28/08/2025
Bilbao, August 26, 2025 - AgileTV, an international television and video technol...
28/08/2025
Ken Wilkinson is an Emmy Awards nominated New York audio engineer who specialises in production sound mixing for film, commercial, episodic and documentary work...
28/08/2025
NEW YORK FuboTV today announced that it will launch Fubo Sports, a skinny bundle that focuses on sports with a subscription price of $56 monthly....
28/08/2025
NEVADA City, Calif. At IBC2025, Sept. 12-15 at the RAI Amsterdam, Telestream will debut its new Global Ingest strategy, introducing a next-generation ingest arc...
28/08/2025
Dr. Rhoda Bernard Releases Groundbreaking Debut Book on Accessible Arts Educatio...
28/08/2025
TAG Video Systems, the leader in software-based IP end-to-end workflow monitoring, deep probing, and real-time visualization, has named Oliver Gappa as Sales Di...
28/08/2025
AI-based voice enhancement will be among a series of innovations making their IBC 2025 debut on the DHD stand B46 in Hall 8 at the RAI Amsterdam Convention Cent...
28/08/2025
Telef nica Servicios Audiovisuales (TSA), the leading system integrator and service provider in the media sector in Spain, with the support of Appear, the globa...
28/08/2025
To fully immerse sailing fans in the world's biggest offshore yacht race, production company, Optical Media turned to LiveU's On-site Production solutio...
28/08/2025
Working with Calrec on its most recent overhaul, radio and television broadcaster, WNED has migrated to a fully IP infrastructure with multiple Type R consoles,...
28/08/2025
Cleeng, the Subscriber Retention Management (SRM ) inventor, has unveiled Cleeng Pro, the first-ever direct-to-consumer (D2C) subscription management platform t...
28/08/2025
Zixi, the industry leader in live broadcast-quality video over IP, today announced that French media distribution platform OKAST has selected Zixi to enable rel...
28/08/2025
Solution offers a streamlined, speaker-free architecture to optimize integration with premium external loudspeakers and advanced loudness metering
Nixer Pro Au...
28/08/2025
Cinegy, the premier provider of software-defined television technology, has announced a strategic partnership with Vision One Touch Film Production Services L.L...
28/08/2025
Telestream, a global leader in media workflow technologies, will debut its new Global Ingest strategy at IBC2025, introducing a next-generation ingest architect...
28/08/2025
Tier 1 operator selects Broadpeak to power high-performance, unified CDN solution across Norway, Sweden and Finland
Broadpeak, a leader in streaming and moneti...
28/08/2025
Leading video software provider, Synamedia, today announced that 24 Frames Digital, one of India's leading live event streaming service providers, has chose...
28/08/2025
Meet VisualOn at IBC2025: See What's Next in AI-Powered Video Streaming Join VisualOn at IBC2025 and discover how our AI-driven Optimizer and advanced media...
Watson Nordic Taps Agama for End-to-End OTT Multiscreen Service Assurance 02 Sep 2014
