eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({ content_source: /DesktopModules/EasyDNNNews/ChameleonGalleryService.ashx?portalid=0&tabid=123&webPSupported=false&webpimagequality=95&nested=False&artmid=519&articleid=41870, flowplayer_src: /DesktopModules/EasyDNNNews/GalleryControls/flowplayer5/flowplayer.swf, container_dimensions: { width: 1.00, height: 500, w_as_ratio: true, h_as_ratio:false, height_references_width: false }, main_panel: { display: true, fill_panel:true, stretch_small_image: true, top_left_align: false, dimensions: { width: 1, height: 400, w_as_ratio: true, h_as_ratio: false }, position: { vertical: top, horizontal: left, h_offset: 0, v_offset: 0 }, trim: { top: 0, bottom: 0, left: 0, right: 0 }, transition: { duration: 1000, effects: [ {type: slide,force_horizontal: true,force_vertical: false,directions: [left,right]}, ] } }, pagination: { display: false }, buttons: { email: { display: true , position: { vertical: top, horizontal: right, h_offset: 10, v_offset: 55 }, email_subject: Email }, download: { display: true, position: { vertical: top, horizontal: right, h_offset: 10, v_offset: 100 } } }, thumbs: { display: true, auto_hide: false, hide_speed: 250, display_item_types: true, width: 80, height: 60, captions: false, pagination: { direction: horizontal, duration: 250, easing: swing }, container: { dimensions: { width: 1, height: 100, w_as_ratio: true, h_as_ratio: false }, position: { vertical: top, horizontal: left, h_offset: 0, v_offset: 400, h_as_ratio: false, w_as_ratio: false } } }, scrollable_boxes: { item_info: { display: true, cutThumbWidth: false, cutCategoryWidth: false, container: { dimensions: { height: 65, width: 1, w_as_ratio: true, h_as_ratio: false }, resize_to_content: false, position: { vertical: bottom, horizontal: left, h_offset: 0, v_offset: 100, h_as_ratio: false, w_as_ratio: false } } }, gallery_info: { display: false, container: { dimensions: { height: 100, width: 1, h_as_ratio: false, w_as_ratio: true }, resize_to_content: false, position: { vertical: top, horizontal: left, h_offset: 0, v_offset: 0, h_as_ratio: false, w_as_ratio: false } } } }, arrows: { display: true, auto_hide: true, hide_speed: 250, prev: { position: { vertical: top, horizontal: left, h_offset: 0, v_offset: 170, v_center_point: false, v_as_ratio:false } }, next: { position: { vertical: top, horizontal: right, h_offset: 0, v_offset: 170, v_center_point: false, v_as_ratio:false } } }, autoplay: { enable: true, interval: 5000, pause_on_hover: true, indicator: { display: false } }, autoplay_toggle: { display: false }, social_buttons: { display: true, direction: vertical, load_after_effect: true, position: { vertical: top, horizontal: right, h_offset: 10, v_offset: 10 }, buttons: { facebook: { display: true, html: }, google: { display: true, html: --
Home chevron_right News & Events chevron_right News chevron_right Clear-Com's EQUIP Boosts Ride Efficiency, Safety, and Communication at Merlin Theme Parks
Clear-Com's EQUIP Boosts Ride Efficiency, Safety, and Communication at Merlin Theme Parks 7/16/2025
-- --
RELATED NEWS BY PRODUCT
NewsTheme ParkEclipse HX Matrix
RELATED NEWS BY MARKET
NewsTheme ParkEclipse HX Matrix
ALAMEDA, USA July 16, 2025 Clear-Com recently celebrated the successful implementation of its EQUIP intercom system at Merlin Theme Parks, enhancing ride operations, safety, and guest satisfaction through improved team communication. As a long-standing trusted technology partner, Tyrell introduced Merlin to Clear-Com's EQUIP system, a hands-free, full-duplex intercom solution designed to streamline real-time conversations between ride operators, loaders, and platform staff. From the outset, Tyrell worked closely with both Merlin and Clear-Com to scope the technical requirements, facilitate product demonstrations, and ensure each deployment was tailored to the unique footprint of individual attractions.
Kieran O'Connor, Continuous Improvement Lead at Merlin Theme Park, highlights the communication challenges the park faced:
We needed a hands-free, full-duplex communication system without the need to press a button or pick up a phone. After evaluating several suppliers, Clear-Com's EQUIP system hit everything we were looking for.
The EQUIP system's integrated battery life lasting a full operating day, and natural full-duplex conversation capability have revolutionized communication for the teams.
The results have been remarkable:
Up to an 18% increase in ride throughput by reducing delays and improving seat filling efficiency.
An average improvement of 8-9% across multiple rides, one of the largest gains from recent operational changes.
Significant risk mitigation for teams working at height or in complex environments through instant, hands-free communication.
Clear-Com has partnered closely with Tyrell throughout the rollout, customizing the solution for each attraction's unique needs. Tyrell has been instrumental in making this project a success, said Ben Turnwell, EMEA Regional Sales Manager. They have been involved at every stage, from technical planning to on-site support and aftercare.
At each new attraction, Clear-Com visits our site, understands our operation, and makes bespoke recommendations on transceiver placement and cabling routes to optimize performance, explained O'Connor.
A recent example is the rollout of the new Hyperia coaster at Thorpe Park, where Clear-Com's system ensured flawless communication from day one, contributing to peak throughput performance.
Clear-Com has been great all the way through, providing excellent aftercare support. There's always someone on the phone when we need to discuss ideas or troubleshoot. They consistently put boots on the ground to see us and understand our needs firsthand, O'Connor added.
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
01/05/2026
January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...
01/04/2026
January 4 2026, 18:00 (PST) DOLBY AND DOUYIN EMPOWER THE NEXT GENERATON OF CREATORS WITH DOLBY VISION
Douyin Users Can Now Create And Share Videos With Stun...
21/01/2026
Share Share by:
Copy link
Facebook
X
Linkedin
Pinterest
Bluesky
Email...
21/01/2026
Share Share by:
Copy link
Facebook
X
Linkedin
Pinterest
Bluesky
Email...
21/01/2026
Share Share by:
Copy link
Facebook
X
Linkedin
Pinterest
Bluesky
Email...
21/01/2026
Share Share by:
Copy link
Facebook
X
Linkedin
Pinterest
Bluesky
Email...
20/01/2026
SVG Sit-Down: BitFire's Jim Akimchuk on the Future of Cloud, Remote, Softwar...
20/01/2026
From architecture to reality: What CBC's Milano Cortina 2026 workflows tell ...
20/01/2026
Milano Cortina 2026: Making the Winter Olympics and Paralympics workflow work fo...
20/01/2026
Countdown to Milano Cortina 2026: SVG Launches SportsTechLive Blog in Lead-up to...
20/01/2026
Grand finale: Rally Saudi Arabia pushes WRC to make the most of cameras and dron...
20/01/2026
State of Change: What's Happening in the Remote-Production Business?NEP Group, Game Creek Video, Dome Productions, Mobile TV Group, Program Productions exec...
20/01/2026
CFP National Championship 2026: A Look Back at SVG's Complete CoverageGo behind the scenes with ESPN, Game Creek Video, Van Wagner, and the champion Indiana...
20/01/2026
The Gotham, Film Independent, and Creators Coalition on AI Join Alliance
by Michelle Satter, Founding Senior Director, Sundance Institute's Artist Programs...
20/01/2026
The National Film and Video Foundation (NFVF), an agency of the Department of Sp...
20/01/2026
December, the first month of winter and the holiday season, has traditionally encouraged families to spend time together in front of the television. During this...
20/01/2026
During December, streaming's share of TV viewing in Mexico settled at 24.3%, an increase of 0.1 share points from the previous month.
Disclaimer: YUMI TV,...
20/01/2026
Christmas Day is Most-Streamed Day Ever with 55 Billion Viewing Minutes, led by...
20/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
20/01/2026
Disguise and ASB GlassFloor today announced a strategic partnership that turns the arena floor into a fully customizable interactive digital surface. This will ...
20/01/2026
Last summer, ITV celebrated the tenth anniversary of its popular reality dating show, Love Island. To ramp up the excitement of series 12 (launched in the UK on...
20/01/2026
Berklee's Mark Ethier Named One of SPIN's Most Influential People in Mus...
20/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
20/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
20/01/2026
Emergent, a provider of AI-powered media production solutions, today announced its presence at ISE 2026 in Barcelona, taking place February 3 6, where it will u...
20/01/2026
Back to All News
Netflix and Warner Bros. Discovery Amend Agreement to All-Cash Transaction
Business
20 January 2026
Global
Link copied to clipboard
All-C...
20/01/2026
Back to All News
Now You Can Play a Role in Our Live Events With Real-Time Voting
Elmar Nubbemeyer
VP, Member Product
Product
20 January 2026
Global
Link...
19/01/2026
CFP National Championship 2026: Indiana Football's Digital Crew Generate Hyp...
19/01/2026
CFP National Championship 2026: Van Wagner Relies on Experience for Indiana-Miam...
19/01/2026
CFP National Championship 2026: Game Creek Video Fields Premiere IP Compound for...
19/01/2026
CFP National Championship 2026: For a Slew of Studio Shows, ESPN Turns Hard Rock...
19/01/2026
CFP National Championship 2026: ESPN's Sweeping Live Game Production Leverag...
19/01/2026
The new L3Harris NOVA binocular system is the every-soldier goggle' - and the beginning of a new era for night-vison capability....
19/01/2026
The Majority of Those Surveyed Prefer to Buy Brands Who Advertise in Content Tha...
19/01/2026
Back to All News
Straight to Hell' Sets April 27 Premiere: Teaser Trailer,...
19/01/2026
New Workflow Enhancements for All Broadcast Pix Systems, Plus 4-Channel ISO Recording for Hybrid and Roadie Tyngsboro, Mass. - January 2025 - Broadcast Pix ann...
19/01/2026
Monday 19 January 2026
Sky News reinvents News at Ten for the modern audience with The Wrap
Sky News today announces The Wrap, a bold evolution of its 10pm ou...
19/01/2026
Back to All News
Netflix Announces the Series Nights & Days, Directed by Kamila...
19/01/2026
DPA Microphones is striking a new chord in piano miking with the debut of its DPK2015 Piano Stereo Kit, an out-of-the-box, plug-and-play miking solution that ta...
19/01/2026
DPA Microphones will present its 4099 CORE Instrument Microphone and redesigned...
19/01/2026
Trianel relies on Arvato Systems for future-proof data center operations
Moving to the cloud: Arvato Systems implements extensive IT migration project
Migrat...
19/01/2026
Celebrating 21 Years of the RT Choice Music Prize
RT Choice Music Prize
In association with IMRO and IRMA
Irish Album of the Year 2025 - Shortlist Announce...
18/01/2026
January 18 2026, 21:30 (PST) Dolby Cinema Arrives in Bengaluru: Dolby Laborator...
17/01/2026
Lightware, an industry leader in signal management, is helping to elevate the Google Meet experience with the introduction of an integration with Taurus UCX. Th...
17/01/2026
Clear-Com announced a strategic partnership with NETGEAR AV to offer four high-performance networking switches as original equipment manufacturer (OEM) solutio...
17/01/2026
QuickLink, a leading provider of award-winning video production and remote guest contribution solutions, today announced a new U.S. distribution partnership wit...
17/01/2026
NUGEN Audio announces the latest evolution of MasterCheck, its industry-trusted optimization plug-in for cross-platform mastering and loudness verification. Des...
eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({ content_source: /DesktopModules/EasyDNNNews/ChameleonGalleryService.ashx?portalid=0&tabid=123&webPSupported=false&webpimagequality=95&nested=False&artmid=519&articleid=41870, flowplayer_src: /DesktopModules/EasyDNNNews/GalleryControls/flowplayer5/flowplayer.swf, container_dimensions: { width: 1.00, height: 500, w_as_ratio: true, h_as_ratio:false, height_references_width: false }, main_panel: { display: true, fill_panel:true, stretch_small_image: true, top_left_align: false, dimensions: { width: 1, height: 400, w_as_ratio: true, h_as_ratio: false }, position: { vertical: top, horizontal: left, h_offset: 0, v_offset: 0 }, trim: { top: 0, bottom: 0, left: 0, right: 0 }, transition: { duration: 1000, effects: [ {type: slide,force_horizontal: true,force_vertical: false,directions: [left,right]}, ] } }, pagination: { display: false }, buttons: { email: { display: true , position: { vertical: top, horizontal: right, h_offset: 10, v_offset: 55 }, email_subject: Email }, download: { display: true, position: { vertical: top, horizontal: right, h_offset: 10, v_offset: 100 } } }, thumbs: { display: true, auto_hide: false, hide_speed: 250, display_item_types: true, width: 80, height: 60, captions: false, pagination: { direction: horizontal, duration: 250, easing: swing }, container: { dimensions: { width: 1, height: 100, w_as_ratio: true, h_as_ratio: false }, position: { vertical: top, horizontal: left, h_offset: 0, v_offset: 400, h_as_ratio: false, w_as_ratio: false } } }, scrollable_boxes: { item_info: { display: true, cutThumbWidth: false, cutCategoryWidth: false, container: { dimensions: { height: 65, width: 1, w_as_ratio: true, h_as_ratio: false }, resize_to_content: false, position: { vertical: bottom, horizontal: left, h_offset: 0, v_offset: 100, h_as_ratio: false, w_as_ratio: false } } }, gallery_info: { display: false, container: { dimensions: { height: 100, width: 1, h_as_ratio: false, w_as_ratio: true }, resize_to_content: false, position: { vertical: top, horizontal: left, h_offset: 0, v_offset: 0, h_as_ratio: false, w_as_ratio: false } } } }, arrows: { display: true, auto_hide: true, hide_speed: 250, prev: { position: { vertical: top, horizontal: left, h_offset: 0, v_offset: 170, v_center_point: false, v_as_ratio:false } }, next: { position: { vertical: top, horizontal: right, h_offset: 0, v_offset: 170, v_center_point: false, v_as_ratio:false } } }, autoplay: { enable: true, interval: 5000, pause_on_hover: true, indicator: { display: false } }, autoplay_toggle: { display: false }, social_buttons: { display: true, direction: vertical, load_after_effect: true, position: { vertical: top, horizontal: right, h_offset: 10, v_offset: 10 }, buttons: { facebook: { display: true, html: }, google: { display: true, html: -- 
