Sony Pixel Power calrec Sony

8 Reasons to Include Viewer-Generated Social Content in your Broadcasts

12/04/2019

Watching television has always been a social experience. Traditionally, family and friends would gather around the TV set to watch and discuss what they were viewing together. In today's digital world it's clear that TV continues to drive conversation, the difference being that there are now millions of viewers flocking to social media to share thoughts about the content they're consuming.

There is great potential for broadcasters and brands to tap into what their audiences are sharing and incorporate that content as part of their programming or advertising. It could be in the form of social commentary in a lower third, contextually-relevant Instagram photos, social video, or a live Twitter or Facebook poll where you can get real-time audience feedback and display the results live in your segment.

At never.no we are often asked Why?'. Why should networks invest in a solution to integrate user-generated-content into their workflow? There are many benefits from increased viewership and dwell time to commercialisation.

Here are just some of the ways broadcasters are benefitting from making their programming and advertising interactive.

TV Fosters Emotional Connections that Lead to Social Engagement A report by the Video Advertising Bureau (VAB) explores the close relationship between TV and social engagement. The report, appropriately named #TVisSocial, found that ad-supported TV programs make up 84% of the top trending Twitter topics during primetime.

Why is it that people are compelled to engage socially about the content they're watching? VAB puts it well:

Because TV consistently creates and captures moments that are exciting, entertaining, humorous, enlightening, uplifting, aspirational, inspirational and educational...moments that people almost immediately share and talk about online.

With the vast majority of TV viewing being watched live,' the scale and engagement of ad-supported TV creates and captures real-time' moments in a way that no other platform can. These moments are further amplified by passionate viewers through social media communities.

Regardless of whether a show is live or pre-recorded, there's a desire to watch as live'/non-time-shift. Particularly certain programs like sporting events, entertainment programs or popular reality shows that people wouldn't dare miss tuning in to for risk of encountering spoilers.

TV content fosters emotional connections that encourage audiences to engage. Online conversations are often driven by the shared experiences viewers have around relatable topics. By rewarding viewers and including some of that social feedback in programming, or having it influence the editorial, it can further boost the relationship and loyalty of the audience.

Drive Viewership Encouraging your audience to share content with you through Tweets, Instagram photos, live polls etc. is a great way to add interactivity to your programming. People appreciate having the opportunity to have their voices heard or have their few seconds of fame. We've also seen that it can drive viewership - for example, Irish broadcaster RTE asked the audience to help them decide on Ireland's Greatest Sporting Moment. The format was driven by votes and comments shared live across social platforms and resulted in the show trending on social media and an increase in viewing share.

Increase Dwell Time If viewers know they could see their message or photo on air they'll be more likely to stay tuned in. A project with USA Network involved fans submitting a photo via Instagram or Twitter for a chance to appear in show promos. The socially-enhanced promos attracted more viewers and extended dwell time by 4 minutes compared to traditional spots.

Grow Social Audiences A TV ad campaign for Oykos yoghurt is a great example of how capturing an audience with a call-to-action to participate can increase social audience and activity. Viewers were enthusiastic to share photos of themselves and a message about why they should feature in the campaign to Facebook for chance to be on TV. As a result, the brand saw thousands of entries, shares and likes. The interactive campaign also resulted in them growing their Facebook audience by 30%.

Bridge the Gap Between TV & Digital Audience interactivity bridges the gap between traditional TV and digital. Networks have the opportunity to leverage the power of both to reach audiences across platforms. For example, UKTV drove social audiences to the TV broadcast with Twitter Reminders. Using program handles or hashtags can create awareness and encourage social users to tune in to the TV broadcasters.

Social TV Activity Drives Ad Response Multitasking and social interactivity isn't a distraction to your audience. Giving viewers the chance to participate in discussions, influence the show's editorial or have their content showcased can be powerful for commercial partnerships.

Researchers from Indiana University and Emory University have addressed the question Does live Tweeting while watching TV distract from the ads?'. Their findings show that advertisers can see a boost in online shopping and ad responsiveness when TV audiences engage in social media activity while watching certain programs.

Benefits for Advertisers As well generating incremental revenue, there are exciting opportunities for sponsors to get on board with interactive campaigns.

Channel 4 and PlayStation ran a live social ad competition during Gogglebox. Viewers were shown game footage then asked to answer a question by Tweeting their response with the hashtag #PlayStationLive. There was a huge flurry of entries as people Tweeted their answers in the 5-minute window, making #PlayStationLive a trending hashtag across Europe that night.

Another example is how Lexus increased their brand favourability by 22% with socia
LINK: https://www.never.no/news/8-reasons-to-include-viewer-generated-social...
See more stories from neverno

Most recent headlines

05/01/2027

Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be demoed at CES 2026

Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...

07/10/2026

Dalet Flex LTS Delivers Smarter Media Operations from Ingest to Distribution

Dalet, a leading technology and service provider for media-rich organizations, today announced the latest Long-Term Supported (LTS) release of Dalet Flex. Build...

06/09/2026

Dolby and MagentaTV Bring Fans Closer to the FIFA World Cup 2026 in Germany with Dolby Vision and Dolby Atmos

June 9 2026, 23:00 (PDT) Dolby and MagentaTV Bring Fans Closer to the FIFA Worl...

02/09/2026

SVG Venues & Teams Summit 2026: All Sessions Now Available To Watch on SVG PLAY

Professional and collegiate clubs, leading vendors discuss current trends in stadium production On. Aug. 12, the 2026 SVG Venues & Teams Summit explored the ev...

02/09/2026

SoFi Stadium Completes Broadcast Infrastructure Upgrade

SoFi Stadium, YouTube Theater, and Hollywood Park have completed an infrastructure upgrade expanding game presentation and broadcast production capabilities acr...

02/09/2026

IBC 2026: Comcast Technology Solutions Unveils AI-Powered Workflow Applications

Comcast Technology Solutions (CTS) has announced a suite of AI-powered workflow applications for broadcasters, content owners, and operators, built on its Video...

02/09/2026

NABA and APWPT Announce Partnership on Wireless Spectrum Advocacy

The North American Broadcasters Association (NABA) and the Association of Professional Wireless Production Technologies (APWPT) have announced a partnership to ...

02/09/2026

Prime Video Lands Exclusive In-Market Streaming Rights for Six NHL Teams Beginning This Season

Carolina Hurricanes, Anaheim Ducks, Columbus Blue Jackets, Dallas Stars, Minneso...

02/09/2026

Mercedes-Benz Stadium Goes Mini: Nine-Year-Old Venue Continues to Innovate With Control Room Mini Halo Board

New LED provides enhanced quality control, quicker show prep, detailed productio...

02/09/2026

Keeley Electronics launch the Tube Drive

Combines the Phat Drive with high-voltage valve circuit The latest pedal from Keeley Electronics combines their popular Phat Mode drive pedal with an all-ne...

02/09/2026

Lewitt introduce Space Replicator Free

Free version of virtual mixing room plug-in introduced Lewitt's Space Replicator plug-in provides users with a virtual monitoring environment that aims ...

02/09/2026

Stereophonic Bundle from AIR Music Tech

Two new mixing & mastering plug-ins revealed AIR Music Tech have just introduced the Stereophonic Bundle, a pair of processing plug-ins designed to provide ...

02/09/2026

Rohde & Schwarz has achieved initial verification of 3GPP Rel. 17 power-saving feature SSSG for 5G NR

Rohde & Schwarz has achieved initial verification of 3GPP Rel. 17 power-saving f...

02/09/2026

AgileTV and Fiend MTS Complete CDN Watermarking Integration to Fast-Track Anti-Piracy Protection for Operators

Bilbao - 3rd September 2026 -AgileTV, a leading provider of end-to-end TV and vi...

02/09/2026

Agentic AI in the content supply chain

Why agentic media supply chains need experience design built around visibility, reversibility and human authority When AI can generate a functional interface ...

02/09/2026

Gracenote study: 85% of sports fans want TV home screens to show when and where to watch favorite teams

Six-country survey finds 26% of sports fans frequently unable to determine where...

02/09/2026

Manfrotto Showcases New Video Support Solutions at IBC 2026

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

Mediagenix Rebrands Spideo as Mediagenix Curation

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

Creative Technology Group Founder Graham Andrews Sets Year-End Exit

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

San Antonio Spurs, DAZN Ink Exclusive Streaming Deal

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

DPA Launches 6388 CORE Headset Microphone With Shifted Ac...

KOKKEDAL, DENMARK, SEPTEMBER 1, 2026 DPA Microphones announces its new 6388 CORE Headset Microphone, a high-performance directional headset designed for dema...

02/09/2026

Pliant Technologies Spotlights CrewCom CXD 32CF Dante AES...

Pliant Technologies will highlight its CrewCom CXD 32CF 32x32 Dante /AES67 Digital Audio Network Interface, a powerful connectivity solution designed to expand ...

02/09/2026

iWedia Enhances Teatro Pulse with Edge AI Self-Healing an...

iWedia, a leading provider of software solutions for connected TV devices, today announced two enhancements to Teatro Pulse, its end-to-end TV service operation...

02/09/2026

Signiant Accelerates More Than File Transfers at IBC2026

Signiant, trusted by the media industry for accelerated content movement for more than 20 years, will showcase the latest evolution of the Signiant Platform at ...

02/09/2026

Calrec Argo M Powers Cloudbass Next Generation OB Fleet

With a contractual agreement to supply a leading UK sports broadcaster with outside broadcast services for 104 football matches per season over the next four ye...

02/09/2026

IBC2026 puts sport at the winning end of media innovation

IBC2026 will put sport firmly at the centre of the global media and entertainment technology conversation with the strongest sports showing in the event's h...

02/09/2026

PTZOptics Demonstrates the Power of Intelligent Multicame...

PTZOptics will bring a hands-on showcase of intelligent video production to IBC2026 (11-14 September, RAI Amsterdam), with demonstrations spanning new camera te...

02/09/2026

OOONA Launches OOONA Go

OOONA, a global provider of professional management and production tools for the media localization industry, today announced the launch of OOONA Go, a ready-to...

02/09/2026

EON Media launches AI media activation and monetization s...

EON Media will make its European debut at IBC2026 (September 11-14, RAI Amsterdam) in the show's Future Tech Zone (Hall 14.FT5). The company is launching it...

02/09/2026

Frequency Defines the Intelligent Channel at IBC2026

Frequency, the engine behind many of the worlds leading streaming television channels, will demonstrate at IBC2026 how integrating intelligence throughout chann...

02/09/2026

FOR-A Introduces Go Vertical AiDi and AiDi Sports Hub Und...

On-device AI platform gives broadcasters and content creators purpose-built tools for real-time vertical video production and AI-enhanced sports coverage...

02/09/2026

Shotoku To Introduce Aura E2 PTZ Elevator At IBC2026

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

AJA to Launch New openGear SDI/Fiber Conversion Cards at IBC2026

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

GoPro to Merge with Starman Optical

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

AIMS, EBU Completes Latest IPMX Certification Testing

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

EVS To Showcase New Neuron 4X Processor At IBC 2026

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

Sony Launches 100+ FAST Channels on Playstation 5 in the U.S.

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

Canon Unveils PTZ Camera Firmware Updates

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

EverPass Media Expands NFL Offering with Netflix Deal

Share Copy link Facebook X Linkedin Bluesky Email...

02/09/2026

Imagine Communications Unveils Latest Control Portfolio A...

Next-Generation Freeform Control Surfaces Lay the Foundation for AI-Enabled Media Operations At IBC2026 (Sept. 11 14, RAI Amsterdam, Stand #1.B73), Imagine Com...

02/09/2026

Friedrichstadt-Palast Relies on Riedel for IP-Centered Pr...

Friedrichstadt-Palast in Berlin, the world's largest theater stage, has modernized its backstage production infrastructure with a comprehensive Riedel solut...

02/09/2026

WiM to Host Reel Forward Production Conference at CSU Los...

Women in Media announces that it will host the two-day Reel/Forward in-person conference devoted to navigating today's production scene. Guests can enjoy pa...

02/09/2026

Teradek and New Media AV Expand Partnership with Full Liv...

The expanded partnership brings Teradek's Live Production solutions to New Media AV's European dealer and integrator network, opening new opportunities ...

02/09/2026

QuickLink Expands StudioEdge With WhatsApp Cisco Webex an...

QuickLink, a leading provider of award-winning video production and remote guest contribution solutions, announces a major expansion to its award winning Studio...

02/09/2026

Vipe by BCNEXXT Gives Foxtel a New Playout Model for its...

BCNEXXT, the developers of the advanced playout platform Vipe, today announced that premium entertainment brand Foxtel has selected Vipe to underpin playout for...

02/09/2026

HOT Telecommunications supercharges localisation efficien...

SubtitleNEXT helps HOT Telecom's subtitling team keep a cool head with reliable QC capabilities Profuz Digital, global developer of digital media and local...

02/09/2026

Case Study - Mission Digital Strengthens Battery Safety w...

Case Study: Mission Digital Strengthens Battery Safety with Safe-ion As productions become increasingly dependent on battery-powered equipment, the safe storag...

02/09/2026

New design strategy expands nanoparticle vaccine approach to influenza viruses

LA JOLLA, CA-Influenza viruses constantly shapeshift to evade recognition by the immune system. This shapeshifting occurs in critical proteins like hemagglutini...

02/09/2026

New AI algorithm could improve detection and prediction of heart diseases

LA JOLLA, CA-Clinicians often use a medical test called a 12-lead electrocardiogram (ECG) to diagnose heart problems, which uses electrodes placed on the chest ...

02/09/2026

Where milliseconds matter: Scripps Research scientists build new ML model to predict protein movements essential for biological function

LA JOLLA, CA-Proteins may look like rigid molecular structures, but inside our c...