
Report: Sports fans demand personalisation and flexibility from broadcasters Huge opportunities if viewers can pick and chose By Heather McLean, Editor
Tuesday, February 25, 2020 - 08:00
Print This Story
Fans of sport want more flexibility and personalisation from broadcasters to allow them to pick and chose their own content, according to new research.
Sports fans are willing to pay more for streaming live sports, but only if it provides better access to the sports teams and leagues they are interested in, according to an international survey commissioned by Verizon Media into what fans want from services that let them stream live sports.
On how broadcasters can make sports content more relevant to sports fans as individuals, Ariff Sidi, general manager, media platform, Verizon Media, told SVG Europe: Ultimately, consumers are looking for flexibility, and with sports, that means making the right content packages available. For example, our research found that those who watch live sports less frequently had a greater preference for pay as you go' individual games than those who consume a greater amount of live sports content.
Those particular consumers may never go all in on a complete package of sports content, but rather than miss out on their custom altogether, give them the flexibility to pay for what they're interested in, Sidi advised.
The research was conducted amongst 5,000 sports fans in the US, UK, France, Germany and Holland and found that the opportunity for content providers streaming live sports is huge, as long as they offer greater personalisation, better viewing options and a different advertising experience better suited to a streaming environment.
Almost two thirds (63%) would consider paying or paying more if they already do so for a live sports streaming service if it offered coverage of a sports league or team that interests them. Less than half (47%) of respondents with a premium subscription feel that it gives them access to all the teams they want to watch, pointing to a market with plenty of opportunity for growth.
Meanwhile, 51% of sports fans specifically use streaming services to follow sports that are not available anywhere else. They like the flexibility and high quality experience streaming gives them, with 39% using a streaming service because it allows them to watch on their smartphone and 32% opting to stream live sports in 4K UHD. Over a third (37%) of respondents choose to stream live sports over the top (OTT) because it is a less expensive alternative to satellite or cable Pay TV.
However, commented Sidi, viewing sport on the big screen is far more popular than the smartphone: Our recent survey results and data from our platform suggest that the majority of streamed content is delivered to larger screens, rather than mobile devices. In fact, the growth of streaming on connected devices (eg, smart TVs, game consoles, streaming media players, etc,) far outpaces streaming growth on mobile devices (phones, tablets, etc). To illustrate the point, 46% of those surveyed in this research stream live sports via a connected or smart television versus 22% doing so over mobile.
He went on: This indicates that consumers want high quality streaming on larger screens, so the challenge is for content providers to meet their viewers where they are, and to offer a seamless viewing experience no matter the size of the format. Further, consumers expect content to be personalised to them when it comes to OTT. Not only do they want to be able to watch their favourite teams, but they also demand localised, relevant ads, personalised highlights, and more.
He continued: There is a huge opportunity for content providers to reshape the entire landscape of live sports by offering more choice and deeper coverage of specific teams. There is the potential to build global audiences around niche sports and leagues that don't currently get enough airtime, but to do so they must employ the latest and most flexible technology resources.
Over a third (37%) of sports fans have cancelled a live streaming subscription, with almost half (45%) citing cost as the primary reason. The most passionate sports consumers, cancel services due to a lack of coverage of the teams they follow (23%), a hard-to-use interface (15%) or inordinate delay behind live (19%).
Sidi added: We've already seen that if you get the content right, they could be willing to pay more and still see it as the option available to them that gives the most value for their money.
Approximately one in three sports fans are looking for more control over the live experience, wanting access to replay controls like slow motion (35%), the ability to switch between camera angles (30%), time shifting (30%) and the ability to skip ads (30%). There is also significant interest in getting easier access to match highlights (42%), and libraries of on-demand content (22%).
The industry talks a lot about streaming services being TV-like' but sports fans actually want a different experience that puts them in total control. Streaming services are much more capable of innovating because they have the luxury of using advanced technology that can serve every consumer need from day one, added Sidi. Live sports streaming services can emulate the best aspects of traditional television while bringing totally unique immersive experiences to fans.
Asked to choose between 4K UHD or improvements to the gap between true live and pictures appearing on screen, two thirds of sports fans (66%) would choose picture quality versus only a third (34%) who would pick reduced latency.
As to what the challenges and opportunities for sports broadcasters in creating this greater level of personalisation for fans will be, Sidi explained: The immediate addressable opportunity lies in the advertising models. W
North America Stories
06/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
06/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
06/05/2026
DARTFORD, UNITED KINGDOM, MAY 5, 2026 When live cycling races and international marathons stretch for miles across cities and countryside, there is no margin ...
06/05/2026
Oberkochen/Germany, May 5, 2026
ZEISS announces the launch of CinCraft LensCore, a novel solution for creating physically based cinematic lens looks for visual...
06/05/2026
How changes to proteins can alter drug interactions for new precision therapies Scripps Research team maps how chemical modifications to proteins affect drug bi...
05/05/2026
Three phones were hardwired for power and transmission to the truck; camera feat...
05/05/2026
The creative studio behind campaigns for the NBA, Fanatics Sportsbook & Casino, ...
05/05/2026
Nielsen has announced results from a co-viewing pilot program covering February&...
05/05/2026
viztrick AiDi, an on-device AI solution developed by Nippon TV, delivered global...
05/05/2026
ARRI has announced Omnibar, a battery-powered, IP65-rated multi-color LED linear...
05/05/2026
Imagine Communications has announced that France T l visions is the first broadc...
05/05/2026
The Women's National Basketball Association (WNBA) and Bell Media today announced a multiyear agreement to broadcast and stream WNBA games in Canada beginni...
05/05/2026
SVG is proud to announce Warner Bros. Discovery's Techwood Studios in Atlant...
05/05/2026
With no operator required, AutoMic workflow automates talent identification on U...
05/05/2026
A crash in 2015 set the industry back, but this winter proved that drones are he...
05/05/2026
L3Harris provides communications, electronic warfare, sensors and mission systems that enable Virginia-class submarine crews to operate with confidence in conte...
05/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
05/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
05/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
05/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
05/05/2026
Project Marks First Major Broadcast Deployment of Latest Addition to SNP Lineup
Imagine Communications today announced that France T l visions is the first br...
05/05/2026
Shotoku Broadcast Systems Wins 2026 NAB Show Product of the Year Award
Shotoku Broadcast Systems announced today that its Swoop range of robotic cranes has be...
05/05/2026
DigitalGlue's creative.space Intelligence Wins Future's Best of Show Award, Presented by TV Tech
creative.space Intelligence (CSI), part of the creativ...
05/05/2026
Zixi, a leader in live video delivery and workflow orchestration, will showcase next-generation broadcast workflows at the Media Production and Technology Show ...
05/05/2026
Stingr marks its launch with a new approach to second-screen interactivity
Brie Clayton May 5, 2026
0 Comments
Huge leap forward in revenues and engag...
05/05/2026
Shotoku Broadcast Systems Wins 2026 NAB Show Product of the Year Award
Brie Clayton May 5, 2026
0 Comments
Shotoku Broadcast Systems announced today tha...
05/05/2026
Following a successful NAB Show in Las Vegas, DHD will promote examples from its wide range of broadcast-quality audio production equipment at the May 13th-14th...
05/05/2026
LucidLink today announced its programme for MPTS 2026, where it will exhibit at Stand M59 at Olympia London, 13 to 14 May. The company will showcase its latest ...
05/05/2026
Limecraft today announces the release of Limecraft 2026.3, the third platform update in its 2026 release cycle. Limecraft is an AI-powered production platform t...
05/05/2026
Huge leap forward in revenues and engagement...
05/05/2026
Broadcast Solutions, a leading system integrator and provider of innovative solutions for the broadcast media industry, has taken another significant step in st...
05/05/2026
Operative today announced the appointment of Dang Ly as Chief Product Officer, signaling the company's accelerating commitment to delivering the next genera...
05/05/2026
The Media Talent Manifesto (MTM) today announces the return of the World Skills Caf at IBC2026, positioning the event as a critical industry forum to confront ...
05/05/2026
ARRI unveils Omnibar: compact, modular, battery-powered IP65 LED bars with preci...
05/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
05/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
05/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
05/05/2026
Digital Domain Welcomes Award-Nominated VFX Supervisor Jelmer Boskma
Brie Clayton May 4, 2026
0 Comments
Digital Domain, a global leader in visual eff...
05/05/2026
Enterprise AI has learned to generate. It has learned to reason. Now companies are asking the next question: How should AI act?
Early agent systems have shown ...
05/05/2026
May 5th, 2026 Press Materials Available Here
2026 TRIBECA FESTIVAL UNVEILS EXP...
05/05/2026
Back to All News
Limited Series About The Greatest Soccer Team Of All Time: Net...
05/05/2026
GoVertical! Technology Recognized for Ability to Provide Real-Time 9:16 Autocrop...
04/05/2026
Hardware is still an emphasis - Supershooter 11 is new, and REMI-based 65 is in ...
04/05/2026
Head of International Business Development Min Joo Kim explores the league's...
04/05/2026
Audio-Technica has announced that its ATND1061 ceiling array microphone and ATUC...
04/05/2026
Triple B Media has launched Bowling TV, a free ad-supported television (FAST) channel dedicated to bowling. The channel is available on Prime Video, LG Channels...
04/05/2026
PlayMetrics, a provider of operations management software for youth sports organizations, has announced the completion of its acquisition of substantially all t...
04/05/2026
IHSE GmbH has announced that Dr. Thomas Niessen has joined as CEO and Managing Director, effective May 1, 2026. He joins Frank Breitenfelder, who has served as ...
04/05/2026
PMY Group deployed its AI-powered crowd intelligence platform, Optic, at the For...
04/05/2026
Behind The Mic provides a roundup of recent news regarding on-air talent, includ...