Report: Sports fans demand personalisation and flexibility from broadcasters Huge opportunities if viewers can pick and chose By Heather McLean, Editor
Tuesday, February 25, 2020 - 08:00
Print This Story
Fans of sport want more flexibility and personalisation from broadcasters to allow them to pick and chose their own content, according to new research.
Sports fans are willing to pay more for streaming live sports, but only if it provides better access to the sports teams and leagues they are interested in, according to an international survey commissioned by Verizon Media into what fans want from services that let them stream live sports.
On how broadcasters can make sports content more relevant to sports fans as individuals, Ariff Sidi, general manager, media platform, Verizon Media, told SVG Europe: Ultimately, consumers are looking for flexibility, and with sports, that means making the right content packages available. For example, our research found that those who watch live sports less frequently had a greater preference for pay as you go' individual games than those who consume a greater amount of live sports content.
Those particular consumers may never go all in on a complete package of sports content, but rather than miss out on their custom altogether, give them the flexibility to pay for what they're interested in, Sidi advised.
The research was conducted amongst 5,000 sports fans in the US, UK, France, Germany and Holland and found that the opportunity for content providers streaming live sports is huge, as long as they offer greater personalisation, better viewing options and a different advertising experience better suited to a streaming environment.
Almost two thirds (63%) would consider paying or paying more if they already do so for a live sports streaming service if it offered coverage of a sports league or team that interests them. Less than half (47%) of respondents with a premium subscription feel that it gives them access to all the teams they want to watch, pointing to a market with plenty of opportunity for growth.
Meanwhile, 51% of sports fans specifically use streaming services to follow sports that are not available anywhere else. They like the flexibility and high quality experience streaming gives them, with 39% using a streaming service because it allows them to watch on their smartphone and 32% opting to stream live sports in 4K UHD. Over a third (37%) of respondents choose to stream live sports over the top (OTT) because it is a less expensive alternative to satellite or cable Pay TV.
However, commented Sidi, viewing sport on the big screen is far more popular than the smartphone: Our recent survey results and data from our platform suggest that the majority of streamed content is delivered to larger screens, rather than mobile devices. In fact, the growth of streaming on connected devices (eg, smart TVs, game consoles, streaming media players, etc,) far outpaces streaming growth on mobile devices (phones, tablets, etc). To illustrate the point, 46% of those surveyed in this research stream live sports via a connected or smart television versus 22% doing so over mobile.
He went on: This indicates that consumers want high quality streaming on larger screens, so the challenge is for content providers to meet their viewers where they are, and to offer a seamless viewing experience no matter the size of the format. Further, consumers expect content to be personalised to them when it comes to OTT. Not only do they want to be able to watch their favourite teams, but they also demand localised, relevant ads, personalised highlights, and more.
He continued: There is a huge opportunity for content providers to reshape the entire landscape of live sports by offering more choice and deeper coverage of specific teams. There is the potential to build global audiences around niche sports and leagues that don't currently get enough airtime, but to do so they must employ the latest and most flexible technology resources.
Over a third (37%) of sports fans have cancelled a live streaming subscription, with almost half (45%) citing cost as the primary reason. The most passionate sports consumers, cancel services due to a lack of coverage of the teams they follow (23%), a hard-to-use interface (15%) or inordinate delay behind live (19%).
Sidi added: We've already seen that if you get the content right, they could be willing to pay more and still see it as the option available to them that gives the most value for their money.
Approximately one in three sports fans are looking for more control over the live experience, wanting access to replay controls like slow motion (35%), the ability to switch between camera angles (30%), time shifting (30%) and the ability to skip ads (30%). There is also significant interest in getting easier access to match highlights (42%), and libraries of on-demand content (22%).
The industry talks a lot about streaming services being TV-like' but sports fans actually want a different experience that puts them in total control. Streaming services are much more capable of innovating because they have the luxury of using advanced technology that can serve every consumer need from day one, added Sidi. Live sports streaming services can emulate the best aspects of traditional television while bringing totally unique immersive experiences to fans.
Asked to choose between 4K UHD or improvements to the gap between true live and pictures appearing on screen, two thirds of sports fans (66%) would choose picture quality versus only a third (34%) who would pick reduced latency.
As to what the challenges and opportunities for sports broadcasters in creating this greater level of personalisation for fans will be, Sidi explained: The immediate addressable opportunity lies in the advertising models. W
North America Stories
19/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
19/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
19/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
19/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
19/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
19/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
19/03/2026
How Chris Bolte Builds the Sound of PlayStation Games Chris Bolte '16 is a technical sound designer at Sucker Punch Productions, where he helps create the...
19/03/2026
It's a double feature on GFN Thursday. This week, GeForce NOW offers smoother sights in virtual reality (VR) and a sprawling new land to conquer.
Streaming...
18/03/2026
Newly named chief product officer (CPO), Larissa G rner Meeus will return to Net Insight on May 4.
Larissa G rner Meeus will become CPO of Net Insight on May 4...
18/03/2026
SVG Europe's The Football Summit 2026 explored how the sports broadcasting i...
18/03/2026
The 2026 NAB Show kicks off one month from today and SVG is once again set to cover the show from every angle. SVG's SportsTech@NAB Show Blog is now live - ...
18/03/2026
(L-R) The cast and crew of Dead Lover at The Ray Theater for its premiere at the 2025 Sundance Film Festival. (Photo by Robin Marshall/Shutterstock for Sundan...
18/03/2026
SMPTE Unveils 2026 NAB Show Educational Presentations
Brie Clayton March 18, 2026
0 Comments
SMPTE , the home of media professionals, technologists, a...
18/03/2026
Auditel Ad Campaign Shot on Blackmagic PYXIS 12K
Brie Clayton March 18, 2026
0 Comments
LED wall virtual production blends 12K open gate acquisition w...
18/03/2026
Brainstorm transforms productivity and sustainability with Suite 7 at NAB Show 2...
18/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
18/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
18/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
18/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
18/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
18/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
18/03/2026
SMPTE , the home of media professionals, technologists, and engineers, today unveiled its educational presentations for the 2026 NAB Show. This year SMPTE will ...
18/03/2026
Maxon, maker of powerful, approachable software solutions for creators working in 2D and 3D design, motion graphics, visual effects, gaming, and more, today ann...
18/03/2026
Digital Alert Systems
Preview
2026 NAB Show
April 19 - 22
Booth C3452
At the 2026 NAB Show, Digital Alert Systems will showcase Version 6.0 of its DASDEC ...
18/03/2026
Setplex today announced that it will showcase its complete, fully integrated Zapflex platform for the first time at the 2026 NAB Show, introducing powerful new ...
18/03/2026
COW Jobs: Seeking DP for Low Budget Dramedy - Chicago
Brie Clayton March 17, 2026
0 Comments
Seeking Director of Photography for Low Budget Dramedy Fe...
18/03/2026
COW Jobs: Seeking Gaffer for Low Budget Dramedy - Chicago
Brie Clayton March 17, 2026
0 Comments
Seeking Gaffer for Low Budget Dramedy Feature Film- I...
18/03/2026
COW Jobs: Seeking Location, Sound for Low Budget Dramedy - Chicago
Brie Clayton March 17, 2026
0 Comments
Seeking Location/Sound for Low Budget Dramed...
18/03/2026
COW Jobs: Seeking Child Wrangler for Low Budget Film - Chicago
Brie Clayton March 17, 2026
0 Comments
Seeking Child Wrangler for Low Budget Dramedy Fe...
18/03/2026
Calrec Redefines Broadcast Workflows at NAB 2026 with its Most Powerful Hardware...
18/03/2026
Oscar Nominated Two People Exchanging Saliva Posted with DaVinci Resolve Studio
Brie Clayton March 17, 2026
0 Comments
DaVinci Resolve Studio handle...
18/03/2026
Boston Conservatory Presents Celebrated Musical Satire Urinetown Performances for this Center Stage production will take place at Boston Conservatory Theater ...
18/03/2026
Charlie Puth Joins Switched on Pop at Berklee NYC The Berklee alum spoke with host and Berklee NYC professor Charlie Harding for a live taping, answering audi...
18/03/2026
Back to All News
Preparatevi Alla Terza E Ultima Stagione De La Legge di Lidia ...
18/03/2026
Back to All News
Netflix Drops Teaser and First Look Images for The Chestnut M...
17/03/2026
NASA+'s Rebecca Sirmons and Brittany Brown offer unique look at live streami...
17/03/2026
The transition to IP has fundamentally reshaped professional media infrastructures. Video, audio, and increasingly metadata now circulate as independent, precis...
17/03/2026
Live sports streaming can push every element in your video delivery chain to its limit, exposing every potential weakness in seconds. When the Super Bowl, the O...
17/03/2026
Texas Athletics sought to modernize its media production, enhance fan experience...
17/03/2026
Ikegami USA will demonstrate the latest additions to its wide range of broadcast...
17/03/2026
TNA Wrestling and iHeartMedia announces a new multi-platform collaboration that will integrate iHeartMedia across TNA's premium live events, weekly televisi...
17/03/2026
The goal was to transform Hard Rock Stadium into a global leader in sports and e...
17/03/2026
Spectrum has announced the launch of its new Multiview feature in the Spectrum TV App, giving customers the ability to watch up to four NCAA men's or women&...
17/03/2026
Genius Sports deal also covers data technology, AI, fan engagement, and performance analysis....
17/03/2026
Net Insight is supporting the rollout of a new state-wide centralized operation with Rede Massa, which is an SBT affiliate, the Brazilian regional television ne...
17/03/2026
Featuring audio from practice sessions, qualifying races, and Grand Prix races, the film represents Apple's sports-media ambitions
At Sunday night's Ac...
17/03/2026
Live broadcast has always been one of the most demanding environments in media a...
17/03/2026
DirecTV is introducing several new viewing features, including a multi-screen March Madness Mix channel and an updated Sports Central mobile app hub, ahead of...
17/03/2026
Deltatre has announced a multi-year partnership with ATP Media, the media arm of the ATP Tour, covering broadcast graphics, data, and production across the 2026...
Report: Sports fans demand personalisation and flexibility from broadcasters Huge opportunities if viewers can pick and chose By Heather McLean, Editor 
