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Reality Shows Seek Status in a VOD World

01/11/2017

This is being called the golden age of TV programming for scripted shows, in particular.

More shows than ever are being produced, viewers are binge watching them hours at a time through video on demand and streaming services like Hulu and Netflix. And media companies are making piles of cash licensing shows to streaming services, or using them to build their own subscription businesses.

Nonfiction programming has always been a bit of a stepchild in the programming world. People watch, sure. But even the best reality doesn't get the same acclaim. Nor is it seeing the same kind of demand in this era of peak TV.

All of which leads to the question: What is reality programming's value in an increasingly on-demand world?

Related: Most Broadband Homes Have Pay-TV and OTT Subscriptions

While some nonfiction programming appears on Netflix and Hulu, the opportunities have been more limited.

With respect to the subscription video-on-demand space, there has been no interest at this particular time in any of the reality types of programming, one studio executive said.

Unlike networks, which need to fill a programming grid, buyers in an on-demand world are looking for shows that will give their services cachet and recruit and retain subscribers. Reality is popular on networks, but it's still viewed as voyeuristic. It's not necessarily high-end programming, the studio executive said.

Finding Viewers on SVOD

But as subscription services proliferate and mature, their attitude toward nonfiction could be changing. Viewers are watching more reality shows on demand. Streaming services are showing more interest in creating their own unscripted programming and adding existing shows to their offerings.

According to comScore, the top 10 rated reality programs for the 2016-17 broadcast season garnered more than 66 million VOD transactions, up 26% from the prior broadcast season's reality programs. The gain came as overall VOD transactions dipped 3% from the prior year.

I talk to people who produce shows for Discovery, Scripps Networks and A+E [Networks], and they all say they're getting more interest from SVOD, MoffettNathanson Research analyst Michael Nathanson said. Given the price of scripted programming is going up, they're looking at unscripted, which is less expensive, so they can raise their margins.

Hulu currently pitches subscribers what it calls the largest offering of unscripted programming available on a streaming platform, with thousands of episodes from Scripps Networks, A+E and NBCUniversal.

As SVOD programmers, we are always looking for content that will drive subscriber growth and keep viewers engaged, Hulu vice president of content consumption Lisa Holme said. We see unscripted series as an excellent driver of engagement and consumption, which correlate highly with retention. In the case of Hulu, we uniquely have a very robust advertising business, and so driving lots of hours of consumption is a priority for us, and unscripted can be a cost-effective way to balance the overall portfolio of content.

Related: TV Habits Are Changing: How Creators and OTTs Can Play Offense, Not Defense

Holme said Hulu subscribers watch a lot of unscripted programming. It accounts for a double-digit share of overall consumption on the service. Outside of catching up on the latest episode of current series - The Voice, The Bachelor, etc. - we see a lot of viewing of character-based reality and competition-based reality, as well as, more recently, food, home, travel-related series, she said.

Prior seasons of broadcast series such as CBS's Survivor and Amazing Race are popular, too. People are often surprised that prior seasons of those series, as well as series like [Real] Housewives and [Keeping Up With the] Kardashians are consumed as much as they are on Hulu, Holme said.

Netflix did not return calls seeking comment on nonfiction programming. Netflix's reality offerings include Skin Wars, Tornado Hunters, America's Funniest Home Videos and Undercover Boss.

Audiences as Loyal as Scripted Fans

TV networks say unscripted shows attract loyal audiences just like scripted programs.

People want to be entertained, whether by scripted or unscripted, Nancy Daniels, president and general manager of Discovery Communications' s TLC, said. They seek out what connects with them. We've seen big success with our shows even in this landscape where there are so many choices.

While it's harder to get viewers to watch reruns, Daniels said people watch old episodes of series like Little People, Big World to see what the characters looked like when they were younger. The twins, Jeremy and Zack, have gotten married. They're having children of their own. But you can go back to when they were 10 years old, starting out, she said.

While TLC shows still get the bulk of their viewership on the linear channel, the shows that do best on the network also do best on demand or on the TLC Go app. TLC this year created an original spinoff of its 90 Day Fianc franchise for the app called 90 Day Fianc : What Now. It's been a huge driver for us on Go, Daniels said.

Off-channel viewing is becoming an important factor in deciding which TLC series get renewed, Daniels said. We're not just looking at linear ratings anymore; we're looking at overall audience engagement, she said. That's certainly been an evolution for us over the last couple of years.

App viewing is one way Discovery Communications is monetizing its mainly nonfiction programming.

When it comes to Discovery unscripted, ours has tremendous value, Discovery Communications chief commercial officer Paul Guyardo said.

Guyardo said that about 40% of what's being watched on Discovery's Go apps is library content, as opposed to current series. Forty percent is a lot
LINK: http://www.broadcastingcable.com/news/currency/reality-shows-seek-stat...
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