Any operator providing video services is faced with a fundamental operational challenge -with tens of thousands or millions of subscribers using their services every day with different apps, devices, across networks and regions - how can I make sense of potential terabytes of performance data and act on this in a timely manner?
At Agama we describe what we do as Video Observability - understanding the behavior and performance of video creation, delivery and consumption based on end-to-end monitoring and analytics allowing operators to be data-driven and collaborative.
This article will focus on one important aspect of our solution - how the massive dynamic grouping capability creates insights and drives value at our users.
How to deal with increased complexityWe live in a dynamic world where all the components of the service delivery and creation are in a state of change and enhancement, with configuration changes, feature additions and bug corrections. Updating the player app for instance is something that can happen on a weekly basis. Directly understanding if any such change is impacting the video experience is extremely valuable in an operational and product context.
Working with metadata as a basis for aggregation and analytics is a powerful method to manage this complexity and cornerstone in our solution for video observability.
Metadata - what is it and where does it come from ?We refer here to metadata as specific data that can be used to describe a device or service. It can be for example a version of an app, what CDN service is being consumed from, or network topology information. Metadata is not static but evolves over time and it can come from multiple sources. The device itself can of course provide information such as device type, OS version, app name, type of network connection etc.
Being able to use metadata provided from backend sources is also very powerful. For example, setting different service levels for subscribers allows SLOs (Service Level Objectives) to be tracked across the different customer tiers to help guide operational prioritization. Both types of metadata - from clients and from backends - can be used at the same time in the Agama system.
Another example is connecting a specific customer device to the place it is located. Here at Agama, we refer to that metadata as Logical Path Identifier (LPI). By extracting that from the network inventory and ingesting it into Agama, it's possible to create network performance maps of the complete access network topology with tens of thousands of groups. With the rich metric set in the solution, this means tracking tens of millions of real-time aggregates.
Metadata as a driver for analyticsThe metadata both pushed in real-time from subscriber devices and from backend API sources, can be used for extracting insights. An example is the OTT QoS Analytics app which can be used both for creating a high-level view of all relevant dimensions in the system and as a tool to drill down and identify areas with specific problems.
The app allows Ops teams to directly correlate and compare the most important KPIs for many different types of groups - type of devices, CDN, edge caches, type of service, region. All of this is generated in real-time using the metadata tagged for devices and services.
Going back to the network topology example, this provides more accurate and timely insights compared to traditional network analytics, including being used for closed-loop network automation. Our scalability, where massive real-time grouping can be made based on hundreds of thousands or millions of customer devices, is the foundation for creating these insights.
Wrapping upThere is no doubt that the creation of many thousands of relevant groups and aggregates is a core capability in Agama and something that differentiates us from other solutions on the market. The resulting insights and data are made available across our different applications - both as current status in the dashboard, in alerts, as well as overtime for correlation and comparison. Time and again we see how this generates large values both in terms of cost savings, deployment agility, and improved customer experience across technologies and types of operators, improving observability and reducing reaction times.
With a variaty of apps that visualize and highlight the KPIs for different types of workflows the solution puts this power into the hands of the relevant Ops and product teams. This makes a real difference when it comes to delivered video service performance and reliability, and ultimately, customer experience.
Most recent headlines
11/12/2025
Dalet, a leading provider of cloud-native, end-to-end media workflow solutions, ...
20/11/2025
LONDON The winners of the Rise Awards 2025, which recognize women and companies whose achievements have stood out in the media technology industry, have been an...
20/11/2025
SANTA MONICA & NEW YORK Lionsgate's Worldwide Television Distribution Group and Debmar-Mercury have launched MovieSphere Gold in more than 30 million homes....
20/11/2025
ALAMEDA, Calif. Clear-Com has introduced its four-channel HelixNet beltpack, a next-generation advancement of its widely used two-channel model, and anticipates...
20/11/2025
NEW PROVIDENCE, N.J. Streaming technology and services provider Kiswe has launched Kiswe Core, a next-generation cloud-based platform designed to simplify the s...
20/11/2025
MOUNTAIN VIEW, Calif. Dolby Laboratories has signed on as an official signature partner of the Bay Area Host Committee (BAHC) for the 2026 Super Bowl and the we...
20/11/2025
STUTTGART, Germany 3 Screen Solutions (3SS) has announced that the Canadian multiservice operator Telus has launched its Telus TV+ entertainment platform on Sam...
20/11/2025
Major League Baseball has announced deals with ESPN, NBCUniversal and Netflix covering 2026-2028 that make ESPN the exclusive rightsholder of MLB.TV, see regula...
20/11/2025
Berklee Presents Holiday Extravaganza: Duke Ellingtons The Nutcracker Suite and ...
19/11/2025
Sphere Sound Kicks Up Its Heels at Radio City Music HallUltra-immersive system from the singular Las Vegas venue is also ready for sportsBy Dan Daley, Audio Edi...
19/11/2025
The Future of Stadium and Arena Video Control Rooms: Tech Leaders Talk 4K, IP, a...
19/11/2025
One Year at Intuit Dome: Walking Through the Stunning Arena's Advanced Video...
19/11/2025
SVG Sit-Down: IMG's Francois Westcombe Goes Inside IMG's Annual Digital ...
19/11/2025
Inside Brighton & Hove Albion's fan-first media machine By George Bevir
Tuesday, November 18, 2025 - 10:10
Print This Story
Brighton & Hove Albion'...
19/11/2025
Rock Chalk Rebuild, Part 1: Kansas Athletics Brings New Production Power to Rebu...
19/11/2025
Rock Chalk Rebuild, Part 2: A Pro's Guide to Kansas Athletics' New Video...
19/11/2025
MLB Media Rights Shakeup: NBC Inks Three-Year Deal for Sunday Night Baseball, Pe...
19/11/2025
Rohan Parashuram Kanawade attends the premiere of Sabar Bonda (Cactus Pears) at the 2025 Sundance Film Festival at Egyptian Theatre on January 26, 2025, in Pa...
19/11/2025
Awards season is heating up, and the International Documentary Association just ...
19/11/2025
Aerojet Rocketdyne President Ken Bedingfield and Arkansas Gov. Sarah Huckabee Sanders were joined by state and local officials to celebrate the groundbreaking o...
19/11/2025
L3Harris and PentenAmio formalise their teaming agreement at MilCIS 2025, streng...
19/11/2025
Calrec gives Phoenix Broadcast Solutions its full support in strategic multi-year enterprise partnership New Singapore OB company invests in Calrec technology f...
19/11/2025
October brings a larger audience in front of TV screens. The cooler autumn weather and the continuation of new programming schedules brought increases in both t...
19/11/2025
IRVING, Texas Nexstar Media Group and Tegna filed applications on Nov. 18 with the Federal Communications Commission (FCC) seeking its consent to transfer broad...
19/11/2025
Vitec has acquired Datapath, a developer of real-time video processing for large-scale video walls, AVoIP content distribution and KVM control in mission-critic...
19/11/2025
NEVADA CITY, Calif. Telestream has introduced ARGUS Version 2.3, which introduces Live Look, a feature that lets operators inspect live and on-demand streams vi...
19/11/2025
STAMFORD, Conn. and NEW YORK Charter Communications, Inc. has announced a major deal with Amazon Web Services (AWS) that establishes AWS as one of Charters stra...
19/11/2025
TOKYO Atomos has announced a major firmware update that brings integrated camera control to the Ninja TX GO and Ninja TX its new CFexpress-based monitor-recor...
19/11/2025
Berklee's Signature Series Reimagines the Musical and Visual Artistry of Col...
19/11/2025
PlayBox Neo departed the NAB Show New York 2025 on a high note. The company's all-new PlayBox Neo Suite made a splash on the show floor, drawing strong inte...
19/11/2025
AAVBR (American Audio Visual Baton Rouge), a leading full-service event production company serving Louisiana and the Gulf Coast region, has enhanced its product...
19/11/2025
In its mission to deliver live event services combining advanced engineering with a creative approach to captivating live sports and entertainment experiences, ...
19/11/2025
NEW YORK Short-form vertical video has exploded across platforms like TikTok, Instagram and YouTube, but a new survey commissioned by Media.net, a provider of c...
19/11/2025
NEW YORK YES Network, the regional sports network home of the New York Yankees and Brooklyn Nets, and CAMB.AI have struck a partnership they said will leverage ...
19/11/2025
WASHINGTON The Federal Communications Commission has issued detailed guidance on filings that were disrupted by the government shutdown. While many of those fil...
19/11/2025
NEW YORK The popularity of NFL games is largely responsible for continued seasonal momentum in TV viewership into October (measured Sept. 29-Oct. 26), according...
19/11/2025
DirecTV has announced that its MyFree DirecTV streaming service has added seven new channels. Those include four sports services, NBA FAST, Red Bull TV, DAZN Ri...
19/11/2025
SURREY, U.K. Mark Roberts Motion Control (MRMC) has launched Flair Bridge, a compact device that transforms how operators control the company's motion-contr...
19/11/2025
WASHINGTON The Federal Communications Commission, which is continuing to rapidly ramp up its operations after the end of the federal government shutdown, has se...
19/11/2025
IRVING, Texas Nexstar Media Group and Tegna filed applications on Nov. 18 with the Federal Communications Commission (FCC) seeking its consent to transfer broad...
19/11/2025
Martin Freeman, Jessie Buckley, Wu-Tang Clan's Raekwon, Eddie the Eagle and ...
19/11/2025
Rohde & Schwarz collaborates with Broadcom to enable testing and validation of n...
19/11/2025
Back to All News
Innato, starring Imanol Arias and Elena Anaya, arrives on Netf...
19/11/2025
Back to All News
Guillermo del Toro Sits Down With Troll 2 Director Roar Uthaug...
19/11/2025
Some projects feel monumental from the moment the first phone call comes in. When BCE, the host broadcaster appointed to coordinate the national coverage, asked...
19/11/2025
November 19 2025, 08:00 (PST) BAY AREA HOST COMMITTEE AND DOLBY PARTNER TO DELIVER IMMERSIVE FAN EXPERIENCES
During the Week of Football's Biggest Game...
19/11/2025
Michael D. Higgins: Ireland's Ninth President features RT Archives footage and interviews across seven decades
Watch Wednesday 19 November at 9:35pm on RT...
19/11/2025
Scripps Research scientists receive $1.1 million to advance AI modeling for HIV vaccine development New AI system helps scientists rapidly pinpoint the most pro...
18/11/2025
Independent media across Central America are operating under intensifying financial pressure, yet there is a clear appetite for models that can sustain both ind...
Any operator providing video services is faced with a fundamental operational challenge -with tens of thousands or millions of subscribers using their services every day with different apps, devices, across networks and regions - how can I make sense of potential terabytes of performance data and act on this in a timely manner?
