Any operator providing video services is faced with a fundamental operational challenge -with tens of thousands or millions of subscribers using their services every day with different apps, devices, across networks and regions - how can I make sense of potential terabytes of performance data and act on this in a timely manner?
At Agama we describe what we do as Video Observability - understanding the behavior and performance of video creation, delivery and consumption based on end-to-end monitoring and analytics allowing operators to be data-driven and collaborative.
This article will focus on one important aspect of our solution - how the massive dynamic grouping capability creates insights and drives value at our users.
How to deal with increased complexityWe live in a dynamic world where all the components of the service delivery and creation are in a state of change and enhancement, with configuration changes, feature additions and bug corrections. Updating the player app for instance is something that can happen on a weekly basis. Directly understanding if any such change is impacting the video experience is extremely valuable in an operational and product context.
Working with metadata as a basis for aggregation and analytics is a powerful method to manage this complexity and cornerstone in our solution for video observability.
Metadata - what is it and where does it come from ?We refer here to metadata as specific data that can be used to describe a device or service. It can be for example a version of an app, what CDN service is being consumed from, or network topology information. Metadata is not static but evolves over time and it can come from multiple sources. The device itself can of course provide information such as device type, OS version, app name, type of network connection etc.
Being able to use metadata provided from backend sources is also very powerful. For example, setting different service levels for subscribers allows SLOs (Service Level Objectives) to be tracked across the different customer tiers to help guide operational prioritization. Both types of metadata - from clients and from backends - can be used at the same time in the Agama system.
Another example is connecting a specific customer device to the place it is located. Here at Agama, we refer to that metadata as Logical Path Identifier (LPI). By extracting that from the network inventory and ingesting it into Agama, it's possible to create network performance maps of the complete access network topology with tens of thousands of groups. With the rich metric set in the solution, this means tracking tens of millions of real-time aggregates.
Metadata as a driver for analyticsThe metadata both pushed in real-time from subscriber devices and from backend API sources, can be used for extracting insights. An example is the OTT QoS Analytics app which can be used both for creating a high-level view of all relevant dimensions in the system and as a tool to drill down and identify areas with specific problems.
The app allows Ops teams to directly correlate and compare the most important KPIs for many different types of groups - type of devices, CDN, edge caches, type of service, region. All of this is generated in real-time using the metadata tagged for devices and services.
Going back to the network topology example, this provides more accurate and timely insights compared to traditional network analytics, including being used for closed-loop network automation. Our scalability, where massive real-time grouping can be made based on hundreds of thousands or millions of customer devices, is the foundation for creating these insights.
Wrapping upThere is no doubt that the creation of many thousands of relevant groups and aggregates is a core capability in Agama and something that differentiates us from other solutions on the market. The resulting insights and data are made available across our different applications - both as current status in the dashboard, in alerts, as well as overtime for correlation and comparison. Time and again we see how this generates large values both in terms of cost savings, deployment agility, and improved customer experience across technologies and types of operators, improving observability and reducing reaction times.
With a variaty of apps that visualize and highlight the KPIs for different types of workflows the solution puts this power into the hands of the relevant Ops and product teams. This makes a real difference when it comes to delivered video service performance and reliability, and ultimately, customer experience.
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
07/10/2026
Dalet, a leading technology and service provider for media-rich organizations, today announced the latest Long-Term Supported (LTS) release of Dalet Flex. Build...
06/09/2026
June 9 2026, 23:00 (PDT) Dolby and MagentaTV Bring Fans Closer to the FIFA Worl...
04/08/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
22/07/2026
Among other tweaks to coverage, the broadcaster added announce positions in the ...
22/07/2026
The Australian Sports Technologies Network (ASTN) has reported a sharp acceleration in Australia's sportstech sector, with revenue growth rising from 10% in...
22/07/2026
From a retrofitted broadcast bus to packed Match Day Live! events, Bennett detai...
22/07/2026
TMRW Sports has named Brendan Donohue as President, Flag Football, where he will lead the company's professional flag football business in partnership with ...
22/07/2026
Stephen Arnold Music (SAM) designed and produced soundtracks for nine projection...
22/07/2026
Harmonic has announced a $25,000 donation to Global Empowerment Mission (GEM) fo...
22/07/2026
Telemundo has announced it has acquired from UC3 exclusive U.S. Spanish-language...
22/07/2026
The Rest Is Football, hosted by Gary Lineker, Alan Shearer, and Micah Richards, ...
22/07/2026
Sports Studio has announced a partnership with TheSoul Group to distribute Free ...
22/07/2026
Daktronics has concluded its 2026 High School Video Summit, a two-day hybrid event combining virtual sessions with hands-on host school visits across the countr...
22/07/2026
FOR-A America will exhibit at the MMCA Show in Pensacola, Florida (July 21-24), marking the company's first appearance at the house of worship AV event. FOR...
22/07/2026
The New York Yankees have selected Lumen Technologies (NYSE: LUMN) to connect Ya...
22/07/2026
Calrec will exhibit at IBC 2026 (Stand 8.C47) with demonstrations of its IP-native audio ecosystem built around the Argo console range, and will announce two ne...
22/07/2026
Solid State Logic has announced the appointment of Algam EKO as its distributor for SSL large format consoles in Italy, covering the Live, Broadcast, and Studio...
22/07/2026
FloSports has announced the launch of the FloSports Channel, a free ad-supported streaming channel premiering on Prime Video in the U.S. on July 21. The channel...
22/07/2026
Banana Ball TV (BTV), the broadcast operation of the Savannah Bananas, has insta...
22/07/2026
SiriusXM and Audacy have announced an agreement bringing 42 Audacy sports, news, and talk stations from 29 U.S. markets to SiriusXM. Twenty-three Audacy sports ...
22/07/2026
The collaboration produced more than 500 short-form videos across four cities th...
22/07/2026
At 2,600 sq. ft., the new home of digital content houses a main studio, podcast space, and an auxiliary control room
NFL franchises are accelerating their prod...
22/07/2026
Library now available in Engine Player
Another of Eduardo Tarilonte's popular sample libraries has just been moved over to Engine Audio's Engine Pla...
22/07/2026
All-in-one mic & DSP interface overhauled
Cloudvocal have just refreshed the design of their all-in-one mic, audio interface and DSP processor, introducing ...
22/07/2026
The final boss of the lost dual-op-amp circuit
Electro-Harmonix have just introduced the Deluxe Big Muff Pi 2, which they say offers their latest take on t...
22/07/2026
eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({ content_source:......
22/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/07/2026
Proven managed IP solution helps broadcasters confidently navigate the future of broadcast distribution
LTN announces it has completed successful satellite-to-...
22/07/2026
Today, Chaos announced V-Ray 7, update 4, eliminating the need for asset conversions and tool switching, which slow down media and entertainment pipelines. Arti...
22/07/2026
An AI playground for the Project Indigo camera app
Marc Levoy July 22, 2026
0 Comments
At left is the user interface of our Playground, running on an ...
22/07/2026
Custom Consoles announces the completion of a large technical furniture project for Radio T l vision Suisse (RTS) at the networks recently inaugurated productio...
22/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/07/2026
Culver City, CA, July 21, 2026 3D streaming infrastructure provider Miris today announced glTF intake, including the binary .glb form, to its spatial streamin...
22/07/2026
Documentary Lo Invisible Captured with Blackmagic PYXIS 6K
Brie Clayton July 21, 2026
0 Comments
Camera's versatile design allowed filmmakers to c...
22/07/2026
AAF Bridge converts AAF and XML Timelines to Ableton Live - and back
Jerome Gardier July 21, 2026
0 Comments
A two-way converter for macOS and Windows...
22/07/2026
From Class to Concert: Explore a Student-Led Production of David Bowies Work Thr...
22/07/2026
A poisoned spy, a secret war, and a small English city contaminated by a deadly chemical weapon. Available on Sky Documentaries from 4 AugustWednesday 22 July 2...
22/07/2026
Audio at Parity: Comscore Launches Transcript-Level Targeting and Measurement wi...
22/07/2026
Arvato Systems and Lobster Enter into a Partnership and Combine the Integration Platform and Managed Services
Flexible integration solutions for cloud, hybrid...
22/07/2026
RT REPORTS NET SURPLUS OF 22.5 MILLION IN 2025...
22/07/2026
In the Opinion of the Censor airs Monday 27 July at 9.35pm on RT One and RT Player
In the Opinion of the Censor looks at how films for theatrical release wer...
22/07/2026
Before a healthcare robot can be useful in the real world, it has to learn how the physical world pushes back. Anatomy varies. Instruments bend, press, slip and...
21/07/2026
New research involving a cross-section of Mongolias independent media landscape finds enthusiasm for AI as a tool to improve efficiency, sustainability and resi...
21/07/2026
With winners Spain having already paraded the World Cup trophy through Madrid in front of millions of fans and the dust now settling on an epic tournament of th...
Any operator providing video services is faced with a fundamental operational challenge -with tens of thousands or millions of subscribers using their services every day with different apps, devices, across networks and regions - how can I make sense of potential terabytes of performance data and act on this in a timely manner?
