Any operator providing video services is faced with a fundamental operational challenge -with tens of thousands or millions of subscribers using their services every day with different apps, devices, across networks and regions - how can I make sense of potential terabytes of performance data and act on this in a timely manner?
At Agama we describe what we do as Video Observability - understanding the behavior and performance of video creation, delivery and consumption based on end-to-end monitoring and analytics allowing operators to be data-driven and collaborative.
This article will focus on one important aspect of our solution - how the massive dynamic grouping capability creates insights and drives value at our users.
How to deal with increased complexityWe live in a dynamic world where all the components of the service delivery and creation are in a state of change and enhancement, with configuration changes, feature additions and bug corrections. Updating the player app for instance is something that can happen on a weekly basis. Directly understanding if any such change is impacting the video experience is extremely valuable in an operational and product context.
Working with metadata as a basis for aggregation and analytics is a powerful method to manage this complexity and cornerstone in our solution for video observability.
Metadata - what is it and where does it come from ?We refer here to metadata as specific data that can be used to describe a device or service. It can be for example a version of an app, what CDN service is being consumed from, or network topology information. Metadata is not static but evolves over time and it can come from multiple sources. The device itself can of course provide information such as device type, OS version, app name, type of network connection etc.
Being able to use metadata provided from backend sources is also very powerful. For example, setting different service levels for subscribers allows SLOs (Service Level Objectives) to be tracked across the different customer tiers to help guide operational prioritization. Both types of metadata - from clients and from backends - can be used at the same time in the Agama system.
Another example is connecting a specific customer device to the place it is located. Here at Agama, we refer to that metadata as Logical Path Identifier (LPI). By extracting that from the network inventory and ingesting it into Agama, it's possible to create network performance maps of the complete access network topology with tens of thousands of groups. With the rich metric set in the solution, this means tracking tens of millions of real-time aggregates.
Metadata as a driver for analyticsThe metadata both pushed in real-time from subscriber devices and from backend API sources, can be used for extracting insights. An example is the OTT QoS Analytics app which can be used both for creating a high-level view of all relevant dimensions in the system and as a tool to drill down and identify areas with specific problems.
The app allows Ops teams to directly correlate and compare the most important KPIs for many different types of groups - type of devices, CDN, edge caches, type of service, region. All of this is generated in real-time using the metadata tagged for devices and services.
Going back to the network topology example, this provides more accurate and timely insights compared to traditional network analytics, including being used for closed-loop network automation. Our scalability, where massive real-time grouping can be made based on hundreds of thousands or millions of customer devices, is the foundation for creating these insights.
Wrapping upThere is no doubt that the creation of many thousands of relevant groups and aggregates is a core capability in Agama and something that differentiates us from other solutions on the market. The resulting insights and data are made available across our different applications - both as current status in the dashboard, in alerts, as well as overtime for correlation and comparison. Time and again we see how this generates large values both in terms of cost savings, deployment agility, and improved customer experience across technologies and types of operators, improving observability and reducing reaction times.
With a variaty of apps that visualize and highlight the KPIs for different types of workflows the solution puts this power into the hands of the relevant Ops and product teams. This makes a real difference when it comes to delivered video service performance and reliability, and ultimately, customer experience.
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
09/10/2026
September 10 2026, 06:00 (PDT) Dolby Expands Dolby OptiView Platform with New Capabilities at IBC 2026
New Sports Intelligence helps providers better unders...
07/10/2026
Dalet, a leading technology and service provider for media-rich organizations, today announced the latest Long-Term Supported (LTS) release of Dalet Flex. Build...
29/09/2026
Oak View Group (OVG) has announced Cisco as an Official Technology Partner, with plans to standardize infrastructure across its venue network on Cisco solutions...
29/09/2026
SportsNet Pittsburgh (SNP) won three honors at the 2026 Mid-Atlantic Emmy Awards.
Program awards went to Bucs BP in the Sports Program Live category (produced ...
29/09/2026
The Professional Women's Hockey League has announced home openers for all 12 teams for the 2026-27 season, along with a broadcast partnership with CBC under...
29/09/2026
Manifold technologies has been recognized as a contributor to the Media eXchange...
29/09/2026
FuboTV has announced My Local Sports, allowing subscribers in select markets to add their local regional sports network (RSN) as an add-on to a Fubo Sports subs...
29/09/2026
Asian News International (ANI), a wire agency and video news provider based in India, has deployed Grass Valley's AMPP Media Operating System and Framelight...
29/09/2026
South African Broadcasting Corporation (SABC) has deployed Ikegami UHK-X600 cameras as part of an upgrade to IP-based production infrastructure. The deployment ...
29/09/2026
REMI, REMCO models will drive the bulk of the broadcaster's NHL productions ...
29/09/2026
Three years in, the facility is supporting more centralized race production, com...
29/09/2026
NBC, Peacock, and NBSN are carrying all four Wild Card series with a production ...
29/09/2026
19 Nonfiction Projects Across All Stages of Production to Receive More Than $1 million in Support as Documentary Film Program Approaches 25th Anniversary
LOS ...
29/09/2026
Two new plug-ins launch alongside updated bundles
Zynaptiq have just announced the launch of two new plug-ins, alongside new and improved versions of two of...
29/09/2026
All-in-one bus processor revealed
Wes Audio's ng product range has come a long way since it was first introduced, and now includes a tasty selection of ...
29/09/2026
eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({ content_source:......
29/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
29/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
29/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
29/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
29/09/2026
Ikegami announces that the South African Broadcasting Corporation, SABC, has chosen Ikegami UHK-X600 camera systems as part of an advance to IP-based operation ...
29/09/2026
Blendkit Offers 20% Discount to Celebrate Crossing 150K Asset Milestone
Brie Clayton September 29, 2026
0 Comments
Blendkit, the largest 3D asset libr...
29/09/2026
Interactive streaming specialist Ease Live supported more than 76.5 million fan sessions across three major European media operators during this summers FIFA Wo...
29/09/2026
Ease Live has added support for VAST (Video Ad Serving Template) to its graphical overlay technology, opening up new ways for broadcasters, streamers and rights...
29/09/2026
Rise AV has announced the launch of the inaugural Rise AV Awards, a new global awards programme celebrating the women, advocates and organisations across the AV...
29/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
29/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
29/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
29/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
29/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
29/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
29/09/2026
Clear-Com announced that First Baptist Nashville has upgraded its production communications with a Clear-Com intercom solution as part of a comprehensive sanct...
29/09/2026
Blackmagic Cinema Camera 6K Captured Action Shots for Sketch
Brie Clayton September 28, 2026
0 Comments
Camera's portable design and dynamic range...
29/09/2026
Kean Production Services Deploys AJA ColorBox to Deliver Consistent, Accurate Co...
29/09/2026
Berklee Alumni and Faculty Nominated for the 2026 Latin Grammy Awards A total of 28 Berklee alumni and faculty earned nominations across 20 categories this ye...
29/09/2026
Berklee's K-Pop & Beyond Explores Connections Between K-Pop and Hip-Hop Now in its fifth year, the series brings together artists, industry leaders, and s...
29/09/2026
We tend to think we live in a digital world, with hopes and fears around artificial intelligence (AI), quantum computing, data centres and the next big technolo...
29/09/2026
Today, in partnership with the American Academy of Pediatrics (AAP), Apple relea...
29/09/2026
Final Cut Camera, the professional filming app for iPhone, receives a major upda...
29/09/2026
RT lyric fm is proud to announce the annual Choirs for Christmas competition callout. Warm up those vocal chords and join us on RT lyric fm for a celebration ...
28/09/2026
The NHL has announced Adobe as an Official Creative, Marketing and AI Partner beginning with the 2026-27 season. The partnership will provide the league and its...
28/09/2026
MultiDyne will exhibit at CABSAT 2026 (October 5-7, Dubai Exhibition Centre), showcasing an expanded technology portfolio following its June 2026 acquisition of...
28/09/2026
ARRI and HONOR have announced the HONOR Magic9 Pro Max, a flagship smartphone carrying ARRI branding on the device and packaging as the first product-level expr...
28/09/2026
Net Insight has added the Nimbra 1020G to its pan-Asian live media trial network, giving customers and partners in the region a way to evaluate ST 2110 and JPEG...
28/09/2026
Vindral has been named a recipient of a 2026 Technology and Engineering Emmy Award by the National Academy of Television Arts and Sciences in the category of We...
28/09/2026
Interra Systems will exhibit at CABSAT 2026 (Stand B2-37, Dubai Exhibition Centre, October 5-7), demonstrating its BATON QC platform, ORION monitoring solutions...
28/09/2026
Two years into its new production facility, the TOUR is expanding centralized wo...
Any operator providing video services is faced with a fundamental operational challenge -with tens of thousands or millions of subscribers using their services every day with different apps, devices, across networks and regions - how can I make sense of potential terabytes of performance data and act on this in a timely manner?
