STN Website - the heart of customer communication

STN Website - the heart of customer communication 02. December 2008

02. December 2008 08:43 Age: 5 yrs

Category: STN, FIZ



FIZ Karlsruhe will launch new website of STN International on December 2, 2008 / topical news and extensive documents available for free / target group oriented presentation

Karlsruhe/London, November 2008 - FIZ Karlsruhe has re-designed and re-structured the website of its online service STN International (www.stn-international.com) which is operated together with Chemical Abstracts Service (CAS). As of December 2, 2008, customers, business partners, and anyone interested can now easily and conveniently access the information they are looking for and thus get the support they need for their research activities.

The new website provides direct access to the database online service via different user interfaces. The new website also offers extensive information material (topical news, database descriptions, workshop manuals, presentations, search tips, etc.) researchers may benefit from. The STN software products STN Express and STN AnaVist are available for download. There is also a current calendar of workshops and user meetings with the option to register online for these events. The clear structure of the new website with its well arranged navigation bar makes finding information very easy.

"The website is the heart of our customer communication," says Dr. Rainer Stuike-Prill, Vice President Marketing and Sales. "It not only provides the latest news on our products and services, but also free information material on our databases, interfaces and search functions. We know that our customers highly appreciate this service and make extensive use of it."

Those who do not yet know STN International but are interested in the products and services it offers benefit from a presentation of solutions for different target groups - information professionals, intellectual property professionals, researchers, and academic institutions.

"Of course, the STN website also has to be a means to acquire new customers", says R diger Mack, Head of Staff Unit Communications. "We briefly introduce the services and products offered by STN. More detailed information can be found by clicking the links to the sub-sections. Thus, visitors of our website can already get an overview of their specific topic of interest before contacting us online or by phone."

More information:

FIZ Karlsruhe, Hermann-von-Helmholtz-Platz 1, 76344 Eggenstein-Leopoldshafen, Germany

Phone: 49 -7247-808-555, Fax 49-7247-808-259, helpdesk@fiz-karlsruhe.de,

www.fiz-karlsruhe.de

Press contact:

FIZ Karlsruhe, R diger Mack

Phone: 49-7247-808-513, Fax 49-7247-808-134, Ruediger.Mack@fiz-karlsruhe.de

FIZ Karlsruhe is an experienced service partner for information transfer and knowledge management in science and industry. Its activities focus on the development of e-Science solutions and the provision of a worldwide unique collection of databases through its online service STN International.

STN International - The Scientific & Technical Information Network - is jointly operated by FIZ Karlsruhe (Europe) and Chemical Abstracts Service (CAS), Columbus, Ohio (USA) worldwide and represented in Japan by the Japan Association for International Chemical Information (JAICI). STN offers a wide range of indispensable databases as well as excellent tools for search, analysis and post-processing of search results. Decision-makers in enterprises and institutions highly appreciate the valuable information provided by STN.

FIZ Karlsruhe is a member of the Leibniz Association(WGL) which consists of 82 research and service institutions and six associate members. The Leibniz institutes fields of activity include natural sciences, engineering, environmental sciences, business and social sciences, territorial planning and building research, and the humanities. The institutes handle strategic and subject-oriented issues of public interest and are therefore jointly sponsored by the German Federal Government and the German Federal States.

LINK:	http://www.stn-international.de/stn_press_release.html?&L=%25&tx_ttnew...
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