Global and U.S. Consumer Confidence at Highest Levels Since 2007; Consumer Confidence Remains Flat in China; Increases in EuropeNEW YORK April 30, 2014 Global consumer confidence returned to pre-recession levels with an index score of 96 in the first quarter of 2014 the highest score since Q1 2007, according to consumer confidence findings from Nielsen, a leading global provider of information and insights into what consumers watch and buy. The global index which recorded its lowest score of 77 in Q1 2009 represents a two-point increase from Q4 2013 and a three-point increase from a year ago (Q1 2013).
Across the worlds six biggest economies, five demonstrated consumer confidence gains. Listed by the level of the increase, overall confidence increased eight points in France (59), six points in the U.S. (100), four points in Germany (99), three points in the U.K. (87), one point in Japan (81) and remained flat in China (111). Consumer confidence in Japan and Germany are at the highest levels since 2005.
Regional consumer confidence was highest in Asia-Pacific with an index score of 106, a one-point increase from the previous quarter (Q4 2013) and a three-point increase from a year ago (Q1 2013). North America posted the largest quarterly increase of five index points to reach the optimism baseline of 100 the highest level since 2007. The Middle East/Africa region increased four index points to 94, and Europe increased two index points to 75, compared to Q4 2013. Latin America reported the only quarterly regional consumer confidence decline of one index point to 93.
The Nielsen Global Survey of Consumer Confidence and Spending Intentions, established in 2005, measures consumer confidence, major concerns, and spending intentions among more than 30,000 respondents with Internet access[i] in 60 countries. Consumer confidence levels above and below a baseline of 100 indicate degrees of optimism and pessimism, respectively. In the latest round of the survey, conducted February 17 March 7, 2014, consumer confidence increased in 60 percent of markets measured by Nielsen up from 43 percent the previous quarter (Q4 2013).
Indonesia (124) reported the highest consumer confidence index for the fifth consecutive quarter. Croatia and Italy each reported the lowest consumer confidence index scores of 45, an increase of one point each compared to the previous quarter. Egypt (87) and Switzerland (104) reported the largest quarter-on-quarter index increases of 11 and 10 index points, respectively. Ukraine (56) reported the biggest quarterly index decline of seven points.
Global Job Outlook Improves Positive perceptions about local job prospects over the next 12 months increased in the first quarter in every region except Latin America. Almost half of global respondents (49%) believed the job market would be good or excellent in the upcoming year, a quarterly increase of 2 percentage points, which brings the average to just below the pre-recession outlook of 50 percent. The biggest quarterly increase in job optimism came from North America, increasing 5 percentage points to 43 percent.
More than half (55%) of global respondents regarded their personal finances positively, a level that has held steady for three consecutive quarters. In Latin America and Asia-Pacific, respondents were most secure in money matters, with 63 and 62 percent, respectively, believing the state of their finances were good or excellent. European respondents were least confident about finances, with 57 percent saying their personal money situation was neither good nor bad.
Recessionary Sentiment Lingers More than half of global respondents (55%) said they felt the effects of recession in the first quarter, but the sentiment was improved compared to 57 percent in the previous quarter. Regionally, recessionary sentiment improved most in North America, down 7 percentage points to 61 percent, the lowest level since the start of the recession (2007).
More than two-thirds (68%) of markets measured by Nielsen reported an improved recessionary sentiment compared to fourth-quarter 2013, with the steepest improvements in the United Arab Emirates (-11 percentage points), Switzerland (-11pp) and Peru (-10pp). Recessionary sentiment also improved by 9 percentage points in Mexico, Vietnam, Romania and New Zealand and by 8 points in the U.S. and the Netherlands.
Highlights from Around the World
In North America, U.S. savings and investing intentions picked up pace in the first quarter, with 44 percent of respondents putting spare cash into savings accounts, up from 39 percent in fourth-quarter 2013. Fifteen percent invested in stocks and mutual funds, up from 11 percent the previous quarter. More than one-third (36%) said they paid debts, credit cards and loans, a quarterly increase of 5 percentage points. U.S. discretionary spending intentions also increased across numerous categories, including new technology and out-of-home entertainment, which increased 4 and 3 percentage points, respectively, compared to fourth-quarter 2013.
In Europe, consumer confidence increased in 21 of 32 markets in the first quarter. Confidence in France (59) and Greece (53) increased eight points each, and Portugal (51) and Spain (61) increased seven and three points, respectively, compared to fourth-quarter 2013. Consumer confidence in Germany remained robust with a score of 99, an increase of four points from the previous quarter and the countrys highest index score recorded (since Nielsen began measuring consumer confidence in 2005).
Consumer confidence in Asia-Pacific increased in eight of 14 markets in the first quarter, was flat in three and declined in three. The regions biggest quarterly index increase was six points, in both India (121) and Hong Kong (111). Indias index rise returns the score to a fourth-quarter 2012 level after several qu
