![](//www.4rfv.com/images/no_image.jpg)
April 10, 2013 Akamai Goes Deep with Sola Analytics Viewer Diagnostics
Contacts
Chris Nicholson
Media Relations
617-444-2987
cnichols@akamai.com
or Natalie Temple
Investor Relations
617-444-3635
ntemple@akamai.com
New addition to Sola Analytics media measurement and analysis product provides viewer-level service data for subscriber troubleshooting and QoS;
Gaiam TV combines Viewer Diagnostics with Brightcove Video Cloud Online Video Platform to deliver online VOD subscription service.
LAS VEGAS 2013 NAB Show (Booth SL2724) April 10, 2013 Akamai Technologies Inc. (NASDAQ: AKAM), the leading cloud platform for helping enterprises provide secure, high-performing user experiences on any device, anywhere, today announced the availability of Viewer Diagnostics as part of its Sola Analytics media measurement and analysis product. The new component extends the focus, depth and detail of Sola Analytics capabilities from the audience aggregate level down to the individual viewer level, providing media companies with critical information for effective online support of each viewer.
Gaiam TV has transitioned to Sola Analytics in order to take advantage of Viewer Diagnostics. The online video provider has enlisted Viewer Diagnostics to support its streaming video service, which offers exclusive access to more than 5,000 films, documentaries and original programs dedicated to conscious media, personal growth, spirituality and fitness. Additionally, Gaiam TV is using Akamais Sola Sphere content storage and delivery solutions in conjunction with Brightcoves Video Cloud online video platform to offer a comprehensive multi-screen video service that provides access to secure, high-quality video content across multiple connected devices and platforms.
Akamais Viewer Diagnostics is a vital part of Gaiam TVs service, giving us the ability to offer quick and accurate customer support with immediate access to important details of a subscribers viewing experience, said Jason Riley, Director, Web Development, Gaiam TV. Sola Analytics integrated seamlessly into both our Brightcove Video Cloud and Silverlight Smooth Streaming platforms, allowing us to easily get up and running with a full streaming video offering that combines high-quality video with top-tier customer service.
Real-time access to viewing experience information for each subscriber provides deep insights, going back multiple billing cycles, into activity summaries and records for behavioral and quality metrics such as errors, rebuffering, video quality and numerous others, which customer care representatives can use to quickly assess and troubleshoot issues and make informed decisions. An intuitive user interface uses color shading to highlight dates during which customers may have experienced service issues. This functionality allows Akamai customers to easily identify which titles exhibited lower performance characteristics and drill down into detailed viewing session data without revealing any personally identifiable information.
Brightcove customers increasingly seek more in-depth reporting on quality of service for video delivery performance, said Jeff Whatcott, chief marketing officer at Brightcove. Akamais Viewer Diagnostics and Sola Analytics are an easy plugin that extends the Video Cloud platform to provide customers with critical insights into viewer experiences. Todays announcement is another great example of two market-leaders joining forces to help customers discover audience behaviors and make important business decisions.
Viewer Diagnostics is an important step in the evolution of the business of online video, giving media companies immediate, granular insights into a viewers experience that is designed to allow them to deliver and tailor the type of comprehensive services to which consumers have become accustomed with other subscription offerings, said Corey Halverson, Director of Product Management, Media, for Akamai. Not only does it provide valuable information around playback, Viewer Diagnostics automatically presents each video play in the context of all other similar viewers, creating a comparative picture of the viewers experience that can aid in the quick identification of the breadth of any quality issues that may be present.
Viewer Diagnostics is available now as an add-on module to Sola Analytics, Akamais cloud-based video measurement and reporting product. The combination of Viewer Diagnostics, Audience Analytics behaviour and quality analysis and QoS real-time operations monitoring form a powerful analysis and reporting solution that addresses critical online video service and operations requirements. Sola Analytics is part of Akamais Sola Media Solutions platform of cloud-based content preparation, storage and delivery tools.
Akamai is demonstrating Viewer Diagnostics along with its platform portfolio of cloud-based solutions designed to help media companies deliver, monetise and measure the highest possible quality experience across Internet connected devices while also protecting their brand and content at the 2013 NAB Show, April 8-11 in Las Vegas in booth SL2724.
About Akamai
Akamai is the leading cloud platform for helping enterprises provide secure, high-performing user experiences on any device, anywhere. At the core of the Companys solutions is the Akamai Intelligent Platform providing extensive reach, coupled with unmatched reliability, security, visibility and expertise. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to securely leverage the cloud. To learn more about how Akamai is accelerating the pace of innovation in a hyperconnected world, please visit www.akamai.com or blogs.akamai.com, and follow @Akamai on Twitter.
Akamai Statement Under the Private Securities Litigat
Most recent headlines
04/08/2024
Dalet, a leading technology and service provider for media-rich organizations, is excited to announce Santiago Solanas as its new Chief Executive Officer (CEO)....
26/07/2024
by Ianeta Le'i
I honestly don't remember the first time I met Bryson Ch...
26/07/2024
(L-R) Louise (Karen Gillan) and Antonina (Margaret Sophie Stein) strike up an un...
26/07/2024
Last month, Spotify's annual Songs of Summer predictions made their return, ...
26/07/2024
Summer is peak season for some of our favorite sports and events. Whether you're rooting for the home team at the ballpark or cheering for your country as i...
26/07/2024
Nine talented young professionals completed their vocational training at SGL Carbon in Meitingen from the beginning of June to mid-July, achieving an overall gr...
26/07/2024
Orders1 of $5.2 billion; book-to-bill of 1.0x
Revenue of $5.3 billion, up 13%
...
26/07/2024
(Editor's note: TVTech reached out to several station groups to determine the impact of the CrowdStrike outage on operations. Many, including NextStar Media...
26/07/2024
NEWPORT BEACH, Calif. Bitcentral has integrated Pixalate's ad fraud protection, privacy and compliance analytics solution Post-Bid Analytics and Reporting i...
26/07/2024
Aldous Huxley's classic novel Brave New World is a science fiction thriller set in a murky future with a highly ordered society. While Huxley and other sc...
26/07/2024
Hollyland Adds Pyro 7 All-in-one Video Monitor, TX and RX to Pyro Series
Brie Clayton July 26, 2024
0 Comments
Seven-inch 2.4/5GHz wireless monitor wi...
26/07/2024
Geddy Lee Asks Are Bass Players Human Too? Graded Using DaVinci Resolve Studio
Brie Clayton July 26, 2024
0 Comments
Blackmagic today announced that t...
26/07/2024
Another reminder of the popularity of ad-supported connected TV comes in a survey by Premion and Advertiser Perceptions which found that 61% of the marketers th...
26/07/2024
Nielsen's Gracenote unit said it is selling its metadata about the content of television shows and movies for use in targeting connected-TV advertising camp...
26/07/2024
CBS premieres 13 Days in Ferguson, a special about the aftermath of a police shooting of a young Black man in 2014, on Friday, August 9. The special features Ce...
26/07/2024
Disney and Warner Bros. Discovery announced the launch of their long-awaited premium streaming bundle for the United States. For $16.99 per month, subscribers w...
26/07/2024
It provides multi-voltage output (14.4V, 28V, and 48V) through two XLR4 outputs and one XLR3, offering power to cameras, monitors, and lighting equipment
By Je...
26/07/2024
The lawsuit submitted by investor Scott Baker claims the deal would cost Paramount shareholders $1.65 billion
By Jenny Priestley
Published: July 26, 2024
...
26/07/2024
Florida-based Video Village Miami provides on-set video assist for local commercials and music videos. Frank Collins established the outfit in 2019 after a 20-y...
26/07/2024
QuickLink, the leading global provider of multi-camera video productions and remote contribution solutions, will present QuickLink StudioPro at IBC 2024 (Stand ...
26/07/2024
Relo Metrics (formerly GumGum Sports), the leading AI-powered sponsorship analytics platform for real-time data decisions, today launched an industry-leading in...
26/07/2024
Anton/Bauer, a leading provider of mobile power systems for the film and television industry, has announced the launch of the VCLX LI 1600. The latest evolution...
26/07/2024
Bitcentral, the leading provider of professional media solutions for broadcast and digital video, today announces that it has integrated Pixalate, the ad fraud ...
26/07/2024
Cobalt Iron Inc., a leading provider of SaaS-based enterprise data protection, today announced that Secure Automated Backup with Compass , a cloud backup-as-a-s...
26/07/2024
VisualOn IBC2024 Exhibitor Preview
Sept. 13-16
Amsterdam
Stand 5.A52
As video streaming consumption surges, service providers face significant challenges wi...
26/07/2024
Quanteec
IBC2024 Exhibitor Preview
Sept. 13-16
RAI Amsterdam
Stand 1.A05
Quanteec, a global provider of video delivery technology for broadcasters, will s...
26/07/2024
Witbe
IBC2024 Exhibitor Preview
Sept. 13-16
Amsterdam
Stand 5.F84
At IBC2024, Witbe will showcase the power of its automated testing and proactive monitori...
26/07/2024
WASHINGTON, D.C. The Federal Communications Commission has announced the launch of its new Mobile Speed Test app. The new app features an enhanced user interfac...
26/07/2024
LONDON In a notable landmark for the use of cloud-based services at the Olympics, Alibaba Cloud and Olympic Broadcasting Services (OBS), has today announced the...
26/07/2024
NEW YORK As part of a $2.5 billion media rights deal with the NBA announced on July 24, NBCUniversal and the NBA have also announced an 11-year agreement for ri...
26/07/2024
BEAVERTON, Ore. Versatile Video Coding (VVC) promises to play a pivotal role in driving advancements in video compression technology, with organizations across ...
26/07/2024
COLUMBUS, Ohio The political news channel PurpleTV has expanded it reach with news that it has launched on Channel 25.1 in Columbus, Ohio on TV Station WXOH, wh...
26/07/2024
NEW YORK As part of a push into the contextual advertising business, Nielsen's Gracenote has announced that it is developing new contextual categories to gi...
26/07/2024
Puget Systems Returns to SIGGRAPH 2024 to Demonstrate its On-Premises Generative...
26/07/2024
Dreamtek Delivers Innovative A/V, Live Production and Post Workflows with Blackm...
26/07/2024
Dejero to bring even smarter' mobile internet connectivity solutions to IBC...
26/07/2024
The 2024 Paris Olympic Games are about to begin, and Capitol Broadcasting is rea...
26/07/2024
Berklee Alumni Nominated for 2024 Emmy Awards Twenty-one Berklee alumni received Emmy nominations this year for music composition, sound mixing, and sound editi...
26/07/2024
Jennifer Lyons, president and general manager of WBBM Chicago, is moving into a ...
26/07/2024
Kennan Oliphant has been named VP of news and station manager at WWJ Detroit. He will report to Jennifer Lyons, who has added a regional GM role that gives her ...
26/07/2024
Charlie Hustle & The Matter of Pete Rose, a four-part docuseries, debuts on HBO and Max July 24. The series details the life of the baseball superstar, includin...
26/07/2024
The 2024 Paris Olympic Games present a unique and exciting opportunity for local...
26/07/2024
Paris 2024: V varo Providing Live Media Transport Services for Leading Internati...
26/07/2024
Paris 2024: BBC Sport on Its Remote Production Workflow for the Summer Games By Heather McLean, SVG Europe
Friday, July 26, 2024 - 7:31 am
Print This Story...
26/07/2024
Paris 2024: BBC Sport Unveils the Olympic Storytelling and Breathtaking Scenery ...
26/07/2024
Paris 2024: Taking a Step Forwards with BBC Sport's Olympic Studio Combining...
26/07/2024
Paris 2024: Warner Bros. Discovery Sports Europe Provides a First Look at Its Ol...
26/07/2024
Live From Paris 2024: NBC Olympics Set for Historic Opening Ceremony Unilateral coverage builds on impressive OBS production as NBC dives deep into Team USA cov...
26/07/2024
Live From Paris 2024: SVG's Onsite Editorial Team Breaks Down Opening Ceremo...
26/07/2024
True-crime documentary, The Body Next Door to launch on Sky Documentaries and NO...