Sony Pixel Power calrec Sony

Maximising resources: Keys to POST Luxembourg's success in the evolving media landscape

07/05/2024

POST Luxembourgs journey with TAG Video underscores how finding a vendor who understands both current needs and the long-term vision can produce benefits over time

Sponsored Content

Published: May 7, 2024

POST Luxembourg's journey with TAG Video underscores how finding a vendor who understands both current needs and the long-term vision can produce benefits over time

target=_blank title=Share on LinkedIn class=share-linkedin>

POST Luxembourg stands out as a case study in maximising resources to manage growth and provide exceptional quality with a limited personnel pool. It is the leading television operator in the Grand Duchy, serving 43 per cent of the total TV market. In addition to its residential TV audience, POST Luxembourg offers streaming services to select hotels, retirement homes and even the country's correctional facilities.

The challenge POST Luxembourg's mission to provide the best possible viewing experience involves managing a complex web of content aggregation and delivery. On the technical side, this includes monitoring 450 individual streams, encompassing every aspect of the delivery chain. From the moment content is acquired, through encoding, descrambling, and final playout, guaranteeing signal health at each stage is paramount.

Inside the POST Luxembourg control room Operational efficiency is critical in a market our size, explains Romain Heynen, system administrator, We operate with a team of four, but we are always focused on the viewer's experience and we never cut corners at the expense of the people we serve. We need solutions that are straight-forward, easy-to-operate and maximise our team's expertise.

Maintaining the health of its content is paramount to POST Luxembourg's success. The team is on call 24/7, so having pertinent, appropriate, accurate and timely information is essential for them to act quickly and effectively in the event of incidents or outages, no matter where they are or the time of day. We always must have a 360-degree view of everything happening in our headend, from signal acquisition to customer delivery, explains Heynen.

The network first integrated TAG Video's Realtime Media Performance solution in 2010, initially for real-time monitoring, visualisation, and problem detection, but the system has evolved to keep pace with the organisation's growth and needs. The TAG platform generates information in real-time about the quality of the video and audio, the availability of all the channels, and if outages or errors occur any time of day or night. If an error occurs after hours a team member receives an alert on his/her mobile phone or receives a call from the NOC identifying the channel and the problem. The team member can open POST Luxembourg's VPN, connect to the headend and see the video wall and the problem live.

TAG's multi-viewer dashboards also provide a unified view across the delivery chain, while its sophisticated alerting and data analysis tools give the engineers a unique advantage. Nicolas Altir, telecom engineer, explains: The most important window into our service is the one our subscribers see. Whether it's a traditional set-top box or a streaming device, TAG gives us that critical perspective in real-time.

Key Benefits

Proactive Problem Solving for an Agile Team: POST Luxembourg's core team relies heavily on automation and efficiency. TAG's configurable alerting, colour-coded severity indicators, and the Penalty Box feature mean less time wasted on manually diagnosing issues. Knowing immediately if the issue is a transient glitch or a service-impacting outage is critical for our 24/7 operations, says Altir. We can prioritise accordingly, maximising the impact of our limited staff resources.

Innovation and Interoperability: Flexibility is a superpower for a modern broadcaster. Evaluating new codecs, ensuring seamless integration with descrambling systems, or preparing to launch UHD content - TAG's open architecture means we never feel locked in. We can test different solutions within our actual workflow, making decisions based on what truly works, not just vendor spec sheets, notes Heynen.

Data as a Foundation for Success: Seamless integration with Elasticsearch transforms TAG into a powerful analytics tool. Altir explains, Analysing historical trends doesn't limit us to immediate troubleshooting. We can spot recurring issues with specific sources, assess vendor performance over time, and even predict equipment failures proactively. This not only translates to less downtime, but it allows us to budget for the future with confidence, knowing exactly where our investments will have the biggest impact.

Beyond Broadcast: Ready for the Future: As POST Luxembourg evolves alongside shifting audience habits, TAG's monitoring capabilities adapt seamlessly to streaming-specific protocols and delivery methods. They are able to support both traditional television service and over-the-top (OTT) offerings through the same platform. This ensures a consistent level of service regardless of how viewers choose to access content, while also enabling them to monitor a broader range of modern cloud-based distribution infrastructure.

Partnership for success Heynen reflects, Technology is only as good as the people behind it. TAG understands our challenges because they're focused on the same goal as us - delivering an amazing experience for the end-user.

Conclusion POST Luxembourg's ongoing success exemplifies both the power of the right technology solution and a dedication to operational excellence. Their journey with TAG underscores how finding a vendor who understands both current needs and the long-term vision can produce benefits over time. In a rapidly evolving industry, POST Luxembourg positions itself for the future by al
LINK: https://www.tvbeurope.com/media-management/maximizing-resources-keys-t...
See more stories from tvb

More from TVB Europe

21/06/2024

DI4D sees double in new short film

Double uses the companys PURE4D 2.0 solution to faithfully transfer actor Neil Newbon's facial performance onto his digital double By Jenny Priestley Pub...

21/06/2024

Lawo: Dunn climbing the corporate ladder

Dunns new role brings additional management responsibilities under German law By Matthew Corrigan Published: June 21, 2024 Dunn's new role brings addi...

19/06/2024

Opinion: How harnessing automation fosters innovation and agility

David Edwards, product manager at Net Insight, looks at ways in which automation drives agility and enables creativity to flourish By Contributor Published: ...

19/06/2024

UK's largest new TV and film studio fully operational

The site also includes workshops, offices and a post production/screening facility By Jenny Priestley Published: June 19, 2024 Updated: June 20, 2024 Th...

18/06/2024

The quay to Downing Street: how dock10 produced the leaders' debates

Playing a part in the democratic process, dock10 was able to work to very tight deadlines to bring the leaders debates to the screen By Matthew Corrigan Publ...

18/06/2024

ARD's Michael Eberhard appointed chair of EBU Technical Committee

The 13 members of the technical committee shape the direction of the work carried out by the EBU's Technology and Innovation department By Jenny Priestley ...

17/06/2024

How Eurosport captures the spectacle of the world's best-known motor race

Capturing the sights, sounds and sensation of the Le Mans 24 Hour motor race places unique demands on the team behind the TV production. Ahead of this year'...

17/06/2024

Meet the executive producer

Phil Delaney, executive producer at UNIT, explains how building a broad skill set has helped his career journey By TVBEurope Staff Published: June 17, 2024 ...

14/06/2024

Ready for kick-off: RTL unveils one of most modern studios in Europe' for Euro 2024

Paul Hering, head of studio and field production at RTL Deutschland tells TVBEur...

14/06/2024

Elvis, JFK cinematographers among judges for FilmLight Colour Awards

This years awards include Emerging Talent, which celebrates the work of young colourists (age 18-35) in commercial and music video creation By Jenny Priestley ...

14/06/2024

Meet the product specialist, newsroom solutions

David Cardinale, product specialist, newsroom solutions at CGI tells TVBEurope about the importance of keeping skills up to date in the rapidly evolving media i...

13/06/2024

Whisper boosts storage with EditShare

The new installation adds three EditShare EFS-300 storage systems, each of which has a capacity of 256 TB By Matthew Corrigan Published: June 13, 2024 The...

13/06/2024

Niklas Brambring steps down from Zattoo

Zattoo has begun the search for a successor, said the company By Matthew Corrigan Published: June 13, 2024 Zattoo has begun the search for a successor, sa...

13/06/2024

Private equity firm Clearhaven Partners acquires Zixi

Zixis executive team has also invested in the company to help drive it toward the next stages of growth By Jenny Priestley Published: June 13, 2024 Updated...

12/06/2024

Blackmagic Design unveils world's first camera and editing system for Apple Vision Pro

The company has also introduced an updated version of DaVinci Resolve which incl...

12/06/2024

No deal! Shari Redstone pulls plug on Skydance/Paramount Global merger

The company said it had not been able to reach mutually acceptable terms regarding the potential transaction with Skydance Media By Jenny Priestley Published...

11/06/2024

Creating George Miller's graphic prequel Furiosa: A Mad Max Saga

Colourist Eric Whipp discusses the challenges of creating the look for George Millers epic blockbuster By Contributor Published: June 11, 2024 Updated: Jun...

11/06/2024

Canon reels in fisheye lens for capturing immersive content

According to Canon, the RF-S 3.9mm F3.5 STM Dual Fisheye provides users with a new 144-degree recording angle producing a narrower field of view compared to VR1...

10/06/2024

Jeff Rosica departs Avid

Rosica described his time at Avid as an incredible journey, adding his time at the company has surely been the pinnacle of my career By Jenny Priestley Publi...

07/06/2024

Opinion: overcoming Olympic hurdles with technology

As Paris counts down to the 2024 Olympics, Stephane Guez, co-founder and principal, Dalet, explains how technological innovation will deliver an engaging experi...

07/06/2024

Meet the commercial director

Daniel Pagan, commercial director at SCENESIS Pictures, tells TVBEurope why working in the media industry is exhilarating By Matthew Corrigan Published: June...

05/06/2024

Eugene Sarmiento joins Ateliere as company expands European presence

The company said he will play a critical role in driving growth and strengthening its position in the region By Matthew Corrigan Published: June 5, 2024 T...

04/06/2024

Canal+ begins process of acquiring Multichoice

The CEO of Canal said the company wants to combine the scale, geographies and content portfolios of the two companies to create an entertainment group with int...

04/06/2024

Panalux appoints Michele Channer as MD

Channer replaces retiring MD, Mark Furssedonn By Matthew Corrigan Published: June 4, 2024 Channer replaces retiring MD, Mark Furssedonn target=_blank ti...

03/06/2024

Opinion: is super aggregation still the way forward for pay-TV operators?

Steve Russell, vice president, video entertainment solutions at Irdeto, looks at ways to meet the challenges of super-aggregation in a fragmented content enviro...

03/06/2024

Investment fuels growth for Dimension Studio

Next month, Dimension will officially open a new virtual production complex in West London, in collaboration with DNEG 360 and Sunbelt Rentals By Matthew Corri...

03/06/2024

Paramount's special committee to recommend Skydance deal'

Paramounts board is expected to vote on the Skydance deal on Tuesday (June 4th) as part of the companys annual meeting By Jenny Priestley Published: June 3, ...

03/06/2024

Presteigne Broadcast Hire officially closes its doors

The companys administrators confirmed to TVBEurope this morning that they were unable to find a buyer for the business as a going concern By Jenny Priestley ...

31/05/2024

Marlow Film Studios considering next steps' as council blocks plans

The proposal had received support from James Cameron, Andy Serkis, Paul Greengrass, Richard Curtis, and Jeremy Irons By Matthew Corrigan Published: May 31, 2...

31/05/2024

Skydance submits new Paramount Global bid, Sony talks still progressing'

According to multiple reports, the new bid from Skydance offers a better deal to Paramounts Class B shareholders, who were said to be unhappy with the companys ...

31/05/2024

2024 Rise Awards open for entries

The awards recognise women and companies who are stand-out performers, innovators and leaders in the broadcast media technology industry By Matthew Corrigan ...

30/05/2024

Finding the sustainability balance with personalised video streaming

As the expansion of personalised video streaming continues apace, JUMPs CEO and co-founder, Jer nimo Macan s and Fran ois Polarczyk, sustainability director at ...

30/05/2024

SMPTE/RIS-OSVP tests model for circle of confusion'

According to Camera and Lens Metadata committee, modern digital cinema cameras are not accurately representing the usable depth of field achieved with various l...

30/05/2024

Meet the vice president of product management

Dave MacKinnon, vice president of product management at Clear-Com, explains the value of collaboration and networking in building a media career By Matthew Cor...

28/05/2024

Dune Part 2 and Avatar colourists to take part in DaVinci Resolve Live Tour

The events are for filmmakers, editors, colourists, and visual effects artists, whether theyre beginners and experienced users By Jenny Priestley Published: ...

28/05/2024

Meet the head of sound

1185 Films Mark Hodgkin explains his journey from studying classic guitar and piano to working on the sound of TV adverts, films and documentaries By TVBEurope...

24/05/2024

UK's Media Bill heads towards Royal Assent

An amendment to the Bill includes retaining the Reithian principles of public service broadcast, ensuring PSBs continue to inform, educate and entertain By Jen...

24/05/2024

BCE appoints Sylvain Merle as CTO

Merle joins BCE following a 30 year career including roles at Orange/Globecast and beIN Media Group By Matthew Corrigan Published: May 24, 2024 Merle join...

23/05/2024

Virtual feelings: how haptic technology is creating immersive environments

Philippe Guillotel, senior director of metavideo group, InterDigital, explains how haptic technology could be the next big thing in watching everything from spo...

23/05/2024

Meet the senior vice president, enterprise solutions architecture

Zeenal Thakare, senior vice president, enterprise solutions architecture at Ateliere Creative Technologies, explains why shes enjoying a front row seat to the o...

23/05/2024

UK broadcast CEOs call on parliament to pass Media Bill before dissolution

The Bill is currently at its third reading stage in the House of Lords By Jenny Priestley Published: May 23, 2024 The Bill is currently at its third re...

22/05/2024

The industry is at a tipping point': World Skills Caf to address media's skills gap

Carrie Wootten talks to TVBEurope about a new initiative aiming to understand wh...

22/05/2024

Report: Media businesses facing HMRC R&D tax relief challenges

Research suggests media businesses are struggling to make successful claims for research and development tax reliefs By Matthew Corrigan Published: May 22, 2...

21/05/2024

Avid partners with Post Super on post production training course

The programme aims to provide those working in post with a comprehensive understanding of their role within the broader post production ecosystem By Jenny Prie...

21/05/2024

Stephen van Rooyen appointed VodafoneZiggo CEO

He joins VodafoneZiggo following the retirement of Jeroen Hoencamp and will be based at the companys offices in Utrecht By Jenny Priestley Published: May 21,...

21/05/2024

TVBEurope May/June 2024 issue out now

Our latest issue hears from France T l visions about their plans for Paris 2024, we also celebrate the winners of our NAB 2024 Best of Show Awards and explore c...

20/05/2024

Meet the VFX producer

Angus Berryman, VFX producer at UNIT studio tells TVBEurope how perseverance paid off as his career progressed By Matthew Corrigan Published: May 20, 2024 ...

20/05/2024

Sony signs NDA with Paramount Global but is reticent about earlier plan

The New York Times said the move was a significant step forward in their effort to court Paramount By Matthew Corrigan Published: May 20, 2024 Updated: May...

17/05/2024

Meet the product manager

Muster Ngobi, product manager at LYNX Technik tells TVBEurope how the ever-evolving media industry provides a truly dynamic working environment By Matthew Corr...

16/05/2024

A year in live HDR production

John Mailhot, senior vice president, product management at Imagine Communications, gives an insight into how HDR is impacting live production today, as well as ...