
Ono more than 323.000 active users of TiVo El operador recoge en el ltimo trimestre del a o los frutos de su estrategia basada en potenciar las altas velocidades, los productos de telecomunicaciones convergentes y los servicios avanzados de televisi n como TiVo, hasta alcanzar un total de 5.234.000 servicios contratados a cierre de 2013.
Ono cerr el pasado a o con un importante crecimiento en el n mero de servicios contratados, hasta superar la cifra de los 5.234.000. El operador dio al negocio un nuevo impulso comercial, con un crecimiento de 7.000 nuevos clientes solo en el ltimo trimestre del a o, hasta alcanzar un total de 1.868.000 a 31 de diciembre.
Ono est comenzando a recoger los frutos de su acertada estrategia comercial, basada en potenciar las altas velocidades, los productos de telecomunicaciones convergentes y los servicios avanzados de televisi n como TiVo, que se prestan sobre su red de fibra ptica que actualmente llega a 7,2 millones de unidades inmobiliarias.
Uno de los servicios que mayor crecimiento est experimentando es Ono M vil', que sum en un solo trimestre -de octubre a diciembre- 183.000 nuevas altas- de las cuales m s de 160.000 son portabilidades ganadas a otros operadores-, hasta cerrar el a o con 1.085.000 l neas m viles. Esta positiva evoluci n ha permitido alcanzar una penetraci n importante en los hogares de Ono hasta cerrar el a o con 1,7 l neas por hogar.
El xito del servicio se debe principalmente a la estrategia de convergencia que impuls el operador, completando su triple play de Internet, Telefon a Fija y Televisi n con Ono M vil', ofreciendo as al mercado la oferta m s completa en telecomunicaciones.
High speeds
Las altas velocidades de navegaci n en Internet siguen siendo el gran valor estrat gico de la compa a, que en 2013 comenz a ofrecer servicios rompedores en el mercado, como son los 500 megas para pymes y aut nomos. En la modalidad de alta velocidad (m s de 30 megas) el operador agreg en el trimestre 31.000 nuevos clientes a su base, hasta alcanzar los 811.000, que supone el 56% del total de clientes de fibra. Ono cerr el ejercicio con 1.531.000 clientes en el negocio de banda ancha, 9.000 m s que en trimestre anterior.
En esta l nea, en los ltimos meses del a o, Ono actualiz su oferta de productos, enfoc ndose exclusivamente en velocidades de m s de 20 megas, complement ndolo con una campa a de fidelizaci n para sus clientes actuales y una oferta convergente muy competitiva, lo que permiti mejorar en m s de dos puntos el ndice de churn o desconexiones en el trimestre, hasta cerrar 2013 en el 20%.
Smart TV
La nueva oferta tambi n benefici al servicio de televisi n y a la apuesta que la compa a mantiene por TiVo, la televisi n inteligente de Ono, que solo en el ltimo trimestre del a o sum m s de 65.000 clientes. A cierre de 2013, 323.000 clientes (m s del 40% de la base total de clientes de televisi n) ya disfrutaban del servicio m s avanzado de televisi n del mercado, que mes tras mes obtiene una valoraci n muy positiva por parte de los usuarios. Adem s, desde el mes de noviembre, todos los clientes de televisi n disfrutan de Ono Tv Online, el servicio de televisi n over the top de la compa a.
El objetivo de la compa a es posicionar TiVo como la televisi n de pago de referencia en el mercado, apostando as por desmarcarse de la competencia con un servicio muy avanzado, con unas caracter sticas superiores a la oferta tradicional y unas prestaciones innovadoras pero de f cil manejo para los usuarios.
Para Rosal a Portela, consejera delegada de Ono, estamos muy satisfechos con la tendencia positiva que los datos operativos de Ono est n experimentando, alcanzando cifras r cord en el ltimo trimestre del a o. Hoy por hoy, la compa a est centrada en consolidar este posicionamiento y continuar mejorando los ratios de satisfacci n de los usuarios, ofreciendo al mercado servicios de calidad e innovadores sobre su red de fibra ptica .
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