
In the spirit of learning, we wanted to share what went well and what we found challenging with hosting WideOrbit TV Client Advisory Committee's spring meeting remotely. As we and our customers navigate taking these kinds of meetings and events virtually, we can all learn from what works well and what might be improved for next time.
The WideOrbit TV Client Advisory Committee (CAC) has a long history, one that has not been without its challenges. What started out as a user group with primarily remote meetings focused on product updates, expanded to include customers providing their wish-lists for product enhancements, then further evolved into a more collaborative and productive advisory committee that meets in-person, twice a year.
This spring's regularly scheduled meeting was due to take place in New York City, in mid-March - just as the COVID-19 crisis began to escalate. When it became clear the New York location would likely be unavailable, we considered the possibility of holding the meeting elsewhere. But in consultation with CAC members, and because both travel and in-person gatherings were becoming ill-advised, with some attendees having already stopped all non-essential travel, the decision was made to hold the meeting virtually, so we could stay connected while staying safe.
In two sessions over two days, March 17-18, we used video conferencing to provide updates on our core traffic and billing software, WO Traffic , including Electronic Material Instructions, WO Analytics , WO Payments Suite, WO Integrations , and a deep dive into the Unified Sales Suite, applicable for both linear and digital ad sales. We kept the focus on providing product information to avoid the sessions devolving into sales pitches.
Despite the fact that our customers were in the midst of making major changes to accommodate remote work for their teams, the sessions were extremely well attended, with participants representing nearly all the major station groups and network Owned and Operated stations who make up the CAC membership. But aside from great attendance, hosting the sessions online had both pros and cons. Meeting virtually made it much easier to maintain the schedule and keep presentations from going overtime, and those presentations were well-received, particularly the Unified Sales Suite update.
On the con side, Arden Adair, Senior Director of Product Management for WO Traffic, pointed out that the CAC meetings are, A chance to better communicate with our customers, both for us to provide information but also for us to hear about what's most important to them. That feedback loop is extremely valuable but more difficult to facilitate virtually.
She also mentioned that the interaction between broadcasters is an important part of the in-person meetings. One of the important things about this committee, she said, is the collaboration between the broadcasters - they're sharing ideas with one another. That kind of collaboration is much more effective in-person, both broadcaster-to-broadcaster as well as between us and our customers.
The dates for the fall meeting of the CAC, and whether it will be in-person or virtual, are yet to be decided. Much depends on what happens with the COVID-19 situation. The primary theme of this fall's meeting will be automation - helping broadcasters improve efficiency to reduce costs.
As the COVID-19 situation continues to unfold, WideOrbit will remain committed to maintaining open and productive communication with both the CAC and all our customers. Current circumstances have impacted the way WideOrbit and our customers communicate, precipitating a necessary shift to video conferencing. As the benefits of that shift become increasingly apparent, we anticipate that it will persist even after everyone is back in the office, which is a good thing. In the meantime, we will continue to stay connected while staying safe, learning how to improve not just our software, but our meetings and communications as well.
For information about WideOrbit solutions, contact sales.
For press inquiries, contact media@wideorbit.com.
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
02/05/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
01/05/2026
January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...
01/04/2026
January 4 2026, 18:00 (PST) DOLBY AND DOUYIN EMPOWER THE NEXT GENERATON OF CREATORS WITH DOLBY VISION
Douyin Users Can Now Create And Share Videos With Stun...
16/03/2026
DAZN will allow fans in select international territories to watch the NCAA men...
16/03/2026
IDM and The Skate Board Association (SBA) have announced a partnership with Coop...
16/03/2026
Solid State Logic (SSL) will debut the Net I/O ST 2110 Bridge at NAB 2026 (booth C6907), a standalone unit that converts between ST 2110 and Dante audio formats...
16/03/2026
Marshall Electronics (Booth C8339) is introducing its first all-IP 4K POV camera, the CV574-WP, at NAB 2026. The camera carries an IP67 weatherproof rating for ...
16/03/2026
Sony Electronics' Camera Verify (beta), a feature of its Camera Authenticity Solution which enables news organizations to share content authenticity informa...
16/03/2026
FloSports has announced a partnership with Storied Sports, a content and IP studio founded by former espnW and The Players' Tribune executives, to develop s...
16/03/2026
Montreux Jazz Festival has announced a multi-year collaboration with Gravity Media, who will become the Festival's Audio Visual Production Provider followin...
16/03/2026
USSI Global, a provider of customized network, broadcast and digital signage systems and services, has announced Ralph Annunziata joined the company on Jan. 5 a...
16/03/2026
Boland Communications (booth C3519) will exhibit at NAB Show 2026 in Las Vegas, ...
16/03/2026
Built in partnership with Diversified, the system
As the sports broadcast indus...
16/03/2026
Global FAST (Free Ad-supported Streaming TV) viewership grew 21% year-over-year ...
16/03/2026
Behind The Mic provides a roundup of recent news regarding on-air talent, includ...
16/03/2026
A still from Mr. Nobody Against Putin by David Borestein and Pavel Talankin, a...
16/03/2026
Promises studio-grade fidelity for the stage
Cloudvocal have announced the launch of a new instrument mic designed for professional live performers and engi...
16/03/2026
Popular MIDI/CV converter & interface overhauled
Kenton have announced the launch of the USB Solo Mk2, a new and improved version of their compact MIDI to C...
16/03/2026
Running from 16-29 March 2026
Starting from today (16 March) and running until 29 March 2026, Sonarworks are offering discounts of up to 40% across their ra...
16/03/2026
Dr. Robert H. Goddard and a liquid oxygen-gasoline rocket in the frame from which it was fired on March 16, 1926, at Auburn, Massachusetts. Credit: NASA....
16/03/2026
Precision-guided munitions shown in production illustrate one of many operational systems benefiting from modernized M-Code GPS, supporting assured positioning,...
16/03/2026
NEW YORK - March 16, 2026 - A E Global Media and Nielsen today announced a new,...
16/03/2026
aconnic AG (ISIN: DE000A0LBKW6), Munich, is delivering the first commercial 100-Gigabit systems following successful validation and certification for customer n...
16/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
16/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
16/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
16/03/2026
Shotoku USA, Shotoku Broadcast Systems' North American operation, will unveil significant additions to its platform at NAB 2026. Topping the list is the wor...
16/03/2026
Ikegami USA will demonstrate the latest additions to its wide range of broadcast-quality cameras, controllers and monitors on Central Hall booth C3819 during th...
16/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
16/03/2026
ELEMENTS launches GRID at NAB Show 2026
Brie Clayton March 15, 2026
0 Comments
North Hall, Booth N1717
ELEMENTS returns to NAB Show 2026, with an exp...
16/03/2026
Blackmagic Design Cameras Capture Artist Salavat Fidai's Micro Sculptures
Brie Clayton March 15, 2026
0 Comments
6K sensor and open gate capabilit...
16/03/2026
DHD to Introduce Latest Generation Broadcast Audio Mixers at NAB 2026, Las Vegas
Brie Clayton March 15, 2026
0 Comments
Hero image: Front of DHD RM1 P...
16/03/2026
16 Mar 2026
VEON Files its 2025 Annual Report on Form 20-F Dubai and New York, March 16, 2026 - VEON Ltd. (Nasdaq: VEON), a global digital operator ( VEON'...
16/03/2026
Six Couples. 100 Days Apart. One Question: Does Absence Make the Heart Grow Fond...
16/03/2026
Monday 16 March 2026
Tina Fey, Jamie Dornan and Riz Ahmed announced as first th...
16/03/2026
Back to All News
Netflix Has Released the Trailer for Love at Last, Starring Ed...
16/03/2026
The reporting option was introduced following extensive consultation with publis...
16/03/2026
After a nail-biting Grand Finale, Rose of Tralee Katelyn Cummins has been announced as the winner of Dancing with the Stars 2026.
The four finalists each dance...
16/03/2026
Welcome to Moore Street will begin on RT One and RT Player on Thursday 19 Marc...
15/03/2026
Visit ToolsOnAir at NAB Las Vegas 2026
More Details:From April 19-22, join us at NAB Show Las Vegas in the North Hall, Booth N1258, for an exclusive preview of...
15/03/2026
Latest dark drama, thrillers & tension library announced
The Very Loud Indeed Co.'s latest Kontakt library has just arrived, delivering a third instalme...
15/03/2026
Johannesburg, 14 March 2026 - On 13 and 14 March 2026, the 19th Annual South Afr...
15/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
14/03/2026
Combines mic, USB interface & wireless IEMs
Following a successful Kickstarter campaign, HISONG have announced that their innovative AirStudio S1 device is ...
14/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
14/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
14/03/2026
Yospace, the trusted leader in Dynamic Ad Insertion (DAI), stitched 5.4 billion one-to-one addressable OTT advertisements across the 17 days of Milano Cortina 2...
14/03/2026
Telestream Advances Production-Ready AI Across Its Product Portfolio
Brie Clayton March 13, 2026
0 Comments
New AI capabilities drive smarter automati...