
Digital transformation is critical to future-proofing the pay-TV industry.
And according to the latest findings from the Pay-TV Innovation Forum, the industry acknowledges its need to transform. It's the only way operators will be able to deliver the full range of digital products and services that viewers demand.
But what's on the agenda for operators right now? What sort of challenges and opportunities do they see ahead of them? We spoke with several executives from across the global industry to get their views on the roles that technology, content and commercial opportunities play in transforming the industry.
Kjetil Rohde Jakobsen, Global Director Products and Partners, iflix believes that data is now the key to all facets of any pay-TV business. We have billions of data points coming into our data centre - data served by telcos, data served from non-telcos, data served from our own infrastructure, billing success rates, average wallet size, all down to product level.
We process this every day and it is the foundation of every meeting that we have in the company. It's also crucial for our advertisers too - you can't sell ads without providing reconcilable data.
Alptug Copuroglu, Managing Director of BluTV International & Global Partnerships, BluTV agrees: Rather than just having data analytics for the sake of having data analytics, our focus is on working out the business impact that analytics can deliver, whether that be helping to reduce churn - by highlighting when we should be approaching a customer with a new offer - or personalising the content offering.
Others are simply looking for new ways streamline content discovery. Mario de Oliveira Madeira, CTO at Nuevo Siglo in Colombia, says, We have a library of 10 thousand titles - it is impossible for customers to look through all this without the right tools. So, two years ago, we acquired software to start offering our viewers content recommendations based on their previous content choices.
The recommendation engine has been highly successful , he continues. The majority of content that viewers watch is now recommended by our platform. We are also constantly improving the metadata we feed into the platform, to improve the quality of its suggestions.
Overall, company culture is the biggest factor holding back our digital transformation. We need to work to make the company more comfortable with constant fast-paced change - and excited about the opportunities that brings.
Archana Anand, Chief Business Officer, Zee5Global, meanwhile is considering the workforce challenges that digital transformation entails.
It was very clear early on that to run a digital business we needed a new, digitally savvy workforce, who use digital services daily and can provide their expert opinions about user experience and UI , she says.
We also had to change our approach to marketing. Anybody who runs a digital business knows how important performance marketing is, so we also needed to hire performance marketing experts.
She continues, We learned it the hard way from our previous attempt to develop an OTT service that the pace of change in digital businesses is much faster than in other media. When we launched Zee5, we moved our team out of our existing office into WeWork offices.
Anand concludes, Weve hired a young, digitally savvy team and adopted a very flat organisation structure - for example, the decision-makers sit with the rest of the team and are constantly in touch with what is happening on the ground.
Naturally, there are other hurdles to consider as part of a digital transformation journey. For example, over half of executives interviewed as part of 2019's European Pay-TV Innovation Forum believe that costly legacy platforms represent a major operational challenge.
More broadly, deciding when, where and how to change also remains a key challenge, as does identifying suitable partners to provide support and expertise.
But challenges aside, there are significant opportunities in store for the pay-TV industry - if they're bold enough to make the leap.
To find out more about the Pay-TV Innovation Forum, and how NAGRA can support your digital transformation strategies, click here.
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
07/10/2026
Dalet, a leading technology and service provider for media-rich organizations, today announced the latest Long-Term Supported (LTS) release of Dalet Flex. Build...
06/09/2026
June 9 2026, 23:00 (PDT) Dolby and MagentaTV Bring Fans Closer to the FIFA Worl...
27/08/2026
ESPN and Disney are launching College Football Saturdays, adding two college football games per week to Disney for U.S. subscribers as part of their existing ...
27/08/2026
Zixi will exhibit at IBC2026 (Hall 5, Stand 5.A76, RAI Amsterdam, September 11-14), demonstrating the Zixi Platform and the latest release of Zixi Broadcaster, ...
27/08/2026
NDI has announced that its ecosystem has surpassed 1.2 million NDI-enabled hardware nodes worldwide, spanning products from more than 200 hardware brands across...
27/08/2026
Clear-Com conducted a pre-launch field trial of FreeSpeak Cell during Carnival 2026 in Rio de Janeiro, in partnership with Brazilian systems integrator Savana C...
27/08/2026
BHV returns to IBC 2026 with an important milestone for its own SportsBox: the broadcast industry's smallest remote vision mixer and format processor has mo...
27/08/2026
TOGETHXR and Snapchat have announced the second cohort of their Snap the Gap content creator program, welcoming nine athletes as Snap Stars. The program provide...
27/08/2026
MediaKind has announced that CNBC UK has selected Beam to modernize its contribution and distribution infrastructure for live broadcast operations. The deployme...
27/08/2026
Monitor engineer Chris Dwight has deployed Sennheiser's Spectera wideband bi...
27/08/2026
Telestream has announced an expansion of its UP cloud-native platform, adding capabilities for orchestrating Telestream services, third-party technologies, and ...
27/08/2026
Swerve TV has signed a multi-year partnership with GLORY Kickboxing, bringing live GLORY events and library programming to Swerve Combat, Swerve TV's free a...
27/08/2026
Dalet has announced a new integrated content experience with Agence France-Presse (AFP) in Dalet Flex, designed to bring AFP's editorial metadata into the p...
27/08/2026
Grass Valley will demonstrate an integrated live production environment at IBC2026 (Booth 9.A01, RAI Amsterdam, September 11-14), combining K-Frame, Maverik X, ...
27/08/2026
The National Women's Soccer League and Roku have announced an expanded partnership, with the Roku Sports Channel becoming the exclusive streaming home of ei...
27/08/2026
FuboTV has announced the launch of ACC Network Extra (ACCNX) and SEC Network (SECN ) on the Fubo streaming service at no additional cost to subscribers with En...
27/08/2026
Sports marketers have entered the experiential age. Today, sports teams, leagues, and venues are increasingly using immersive interactions and real world events...
27/08/2026
MultiDyne will introduce the MDoG-8800 at IBC2026 (Stand 11.C12, RAI Amsterdam, September 11-14), extending its openGear portfolio with a high-density fiber tra...
27/08/2026
The Joint Task Force on the Dynamic Media Facility (JT-DMF), an initiative of AMWA and the EBU, will host a series of informal Ask Me Anything sessions during...
27/08/2026
Homestream, a mobile app that automatically syncs a team's local radio broad...
27/08/2026
A packager for TNT Sports, Kwokman Productions is on hand for the unique event w...
27/08/2026
After more than 3,000 games, five members of YES Network's original staff re...
27/08/2026
Physical modelling orchestral instrument announced
Following their recent cryptic hints, Dreamtonics have officially revealed the latest addition to their s...
27/08/2026
M5 Ultra-equipped Studio most powerful Mac to date
Apple have just announced a design refresh which they say makes the Mac mini fiercer and more versatil...
27/08/2026
Sampler receivers major upgrades
Bitwig's latest DAW update brings some major changes to the Sampler device, kitting it out with new slicing options, tw...
27/08/2026
Designed specifically for hard-hitting modern bass
Designed specifically for bass-heavy electronic music, the latest plug-in from Arturia aims to offer an a...
27/08/2026
Advertisers gain granular CTV targeting and turnkey reporting across eligible in...
27/08/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
27/08/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
27/08/2026
Profuz Digital makes a mark by launching a powerful upgrade to its Profuz LAPIS digital media management platform this IBC in Amsterdam at Stand 8.A88. The late...
27/08/2026
DHD.audio has chosen IBC 2026 as the launch venue for what it defines as one of the most radical advances in the companys 30 year history.
Every broadcast trad...
27/08/2026
Direct connectivity between planning, production and graphics for creativity and streamlined workflows...
27/08/2026
New Photoshop innovations bring you more choice and control at every stage of yo...
27/08/2026
First Two Seasons of Vertical Series Vultures Shot on Blackmagic Design Cameras
Brie Clayton August 27, 2026
0 Comments
Director and DoP of Vultures ...
27/08/2026
For years, the media and entertainment industry has hesitated to use AI-voiced dubbing due to concern for audience experience. New data from 3Play Media, a glob...
27/08/2026
Starfish Technologies has announced the forthcoming V9 release of its Advantage AD workstation, adding support for voice synthesis services and giving Audio Des...
27/08/2026
Lightware's UBEX is a powerful AV-over-IP product well suited for rental and staging workflows where systems must be fast to deploy, easy to repurpose, and ...
27/08/2026
Lightware has expanded the scalability of its 10G TPN AV-over-IP platform with the introduction of the new TPN-MMU-X100 Matrix Management Unit, enabling systems...
27/08/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
27/08/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
27/08/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
27/08/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
27/08/2026
PlayBox Neo Stand 7.C29 IBC2026 - 11 14 September
Well-established global specialists in media playout, automation, and streaming solutions, PlayBox Neo ...
27/08/2026
Rise Academy, the broadcast and media skills charity dedicated to delivering practical media technology learning experiences, careers resources and work experie...
27/08/2026
Mediagenix, a global leader in smart content solutions to profitably connect the right content to the right audience, will showcase the latest evolution of its ...
27/08/2026
Screen Australia opens applications for Global Fellowships Program 27 August 2026
Applications are now open for the Screen Australia Global Fellowships progra...
27/08/2026
Thursday 27 August 2026
Sir Grayson Perry and Rebecca Lucy Taylor (aka Self Est...
27/08/2026
Wuppertal August 27, 2026
Riedel Evolves Leadership and Global Go-to-Market OrganizationRiedel Communications is strengthening its leadership and global go-to...
27/08/2026
More Sasquatch, more fun: Today, the sneakiest crossover of the summer lands exc...