MTN Nigeria and Ericsson sign major five-year managed services agreement
Contract involves management, optimization and field maintenance of 75 percent of MTNs network infrastructure in Nigeria
Ericsson extends its managed services leadership across Africa
Ericsson (NASDAQ: ERIC) has signed a five-year managed services agreement with MTN, a leading telecommunications company with presence in 21 countries in Africa and the Middle East, for its Nigeria operations. MTN Nigeria is the largest mobile operator in Nigeria and West Africa with over 45 million subscribers. This agreement not only extends Ericssons managed services leadership across Africa, but makes Ericsson MTNs largest managed services partner on the continent.
Under the contract, Ericsson will assume full responsibility of the management, optimization and field maintenance of MTNs network infrastructure in Lagos, Abuja, Enugu, Port Harcourt and Asaba, which represents 75 percent of the network. With Ericsson taking over the day-to-day operations of the network, MTN is able to focus even more on its core business; providing a superior customer experience across all its network offerings.
Mr. Michael Ikpoki, Chief Executive Officer, MTN Nigeria, says: This engagement with Ericsson is a logical step forward in our strategy execution and is consistent with our commitment to deliver a bold new digital world to our customers across Nigeria. Leaving the management and maintenance of our infrastructure to Ericsson will allow us to focus even more on adding value to the customer experience on our network. We consider this partnership a joint investment in the growth of the telecommunications industry in Nigeria and a great opportunity to strengthen ICT knowledge and specialization locally. Ericsson is the global leader in the managed services space and the right partner for us.
MTN will retain ownership and full control of its network assets and continue to have responsibility for strategic design and planning, as well as equipment purchasing decisions.
Jean-Claude Geha, Head of Managed Services at Ericsson, says: This agreement with MTN, Nigerias largest telecom operator, marks a milestone for Ericsson in Nigeria and in the region. In Managed Services, we bring our global expertise and experience to benefit our customers and ultimately their subscribers experience of the network.
Ericsson has signed more than 300 managed services contracts in more than 100 countries and manages networks on behalf of operators that serve over 1 billion subscribers worldwide. By teaming up with Ericsson, operators can strengthen their competitive edge through improved network availability and capacity, while reducing their operating costs. This, in turn, increases market growth for mobile services, which helps improve the quality of services and the consumer experience.
Today, Ericsson has approximately 3,000 people supporting over 100 customers in 43 countries across sub-Saharan Africa. In 2013, Ericsson announced the establishment of two new service delivery facilities in Nigeria and the Democratic Republic of Congo, as well as a state-of-the-art Regional Network Operations Center in Ivory Coast aimed at delivering enhanced support to their customers. The facilities support Ericssons leadership position in managed services, and enhance the delivery of their services portfolio across sub-Saharan Africa.
During Mobile World Congress 2014 in Barcelona, Spain, Ericsson is showing world-leading technology and service capabilities and innovations. We believe that anything that benefits from a connection will be connected, and we lead the way with solutions that drive the development in mobility, broadband and the cloud, creating the foundation for eco-systems and transformation across industries. We are your guide in the Networked Society.
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NOTES TO EDITORS
Download high-resolution photos and broadcast-quality video at www.ericsson.com/press
Ericsson is a world-leading provider of communications technology and services. We are enabling the Networked Society with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the world.
Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today 40 percent of the worlds mobile traffic goes through Ericsson networks and we support customers networks servicing more than 2.5 billion subscribers.
We are more than 110,000 people working with customers in more than 180 countries. Founded in 1876, Ericsson is headquartered in Stockholm, Sweden. In 2013 the companys net sales were SEK 227.4 billion (USD 34.9 billion). Ericsson is listed on NASDAQ OMX, Stockholm and NASDAQ, New York stock exchanges.
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MTN Nigeria and Ericsson sign major five-year managed services agreement
