
Report: Sports fans demand personalisation and flexibility from broadcasters Huge opportunities if viewers can pick and chose By Heather McLean, Editor
Tuesday, February 25, 2020 - 08:00
Print This Story
Fans of sport want more flexibility and personalisation from broadcasters to allow them to pick and chose their own content, according to new research.
Sports fans are willing to pay more for streaming live sports, but only if it provides better access to the sports teams and leagues they are interested in, according to an international survey commissioned by Verizon Media into what fans want from services that let them stream live sports.
On how broadcasters can make sports content more relevant to sports fans as individuals, Ariff Sidi, general manager, media platform, Verizon Media, told SVG Europe: Ultimately, consumers are looking for flexibility, and with sports, that means making the right content packages available. For example, our research found that those who watch live sports less frequently had a greater preference for pay as you go' individual games than those who consume a greater amount of live sports content.
Those particular consumers may never go all in on a complete package of sports content, but rather than miss out on their custom altogether, give them the flexibility to pay for what they're interested in, Sidi advised.
The research was conducted amongst 5,000 sports fans in the US, UK, France, Germany and Holland and found that the opportunity for content providers streaming live sports is huge, as long as they offer greater personalisation, better viewing options and a different advertising experience better suited to a streaming environment.
Almost two thirds (63%) would consider paying or paying more if they already do so for a live sports streaming service if it offered coverage of a sports league or team that interests them. Less than half (47%) of respondents with a premium subscription feel that it gives them access to all the teams they want to watch, pointing to a market with plenty of opportunity for growth.
Meanwhile, 51% of sports fans specifically use streaming services to follow sports that are not available anywhere else. They like the flexibility and high quality experience streaming gives them, with 39% using a streaming service because it allows them to watch on their smartphone and 32% opting to stream live sports in 4K UHD. Over a third (37%) of respondents choose to stream live sports over the top (OTT) because it is a less expensive alternative to satellite or cable Pay TV.
However, commented Sidi, viewing sport on the big screen is far more popular than the smartphone: Our recent survey results and data from our platform suggest that the majority of streamed content is delivered to larger screens, rather than mobile devices. In fact, the growth of streaming on connected devices (eg, smart TVs, game consoles, streaming media players, etc,) far outpaces streaming growth on mobile devices (phones, tablets, etc). To illustrate the point, 46% of those surveyed in this research stream live sports via a connected or smart television versus 22% doing so over mobile.
He went on: This indicates that consumers want high quality streaming on larger screens, so the challenge is for content providers to meet their viewers where they are, and to offer a seamless viewing experience no matter the size of the format. Further, consumers expect content to be personalised to them when it comes to OTT. Not only do they want to be able to watch their favourite teams, but they also demand localised, relevant ads, personalised highlights, and more.
He continued: There is a huge opportunity for content providers to reshape the entire landscape of live sports by offering more choice and deeper coverage of specific teams. There is the potential to build global audiences around niche sports and leagues that don't currently get enough airtime, but to do so they must employ the latest and most flexible technology resources.
Over a third (37%) of sports fans have cancelled a live streaming subscription, with almost half (45%) citing cost as the primary reason. The most passionate sports consumers, cancel services due to a lack of coverage of the teams they follow (23%), a hard-to-use interface (15%) or inordinate delay behind live (19%).
Sidi added: We've already seen that if you get the content right, they could be willing to pay more and still see it as the option available to them that gives the most value for their money.
Approximately one in three sports fans are looking for more control over the live experience, wanting access to replay controls like slow motion (35%), the ability to switch between camera angles (30%), time shifting (30%) and the ability to skip ads (30%). There is also significant interest in getting easier access to match highlights (42%), and libraries of on-demand content (22%).
The industry talks a lot about streaming services being TV-like' but sports fans actually want a different experience that puts them in total control. Streaming services are much more capable of innovating because they have the luxury of using advanced technology that can serve every consumer need from day one, added Sidi. Live sports streaming services can emulate the best aspects of traditional television while bringing totally unique immersive experiences to fans.
Asked to choose between 4K UHD or improvements to the gap between true live and pictures appearing on screen, two thirds of sports fans (66%) would choose picture quality versus only a third (34%) who would pick reduced latency.
As to what the challenges and opportunities for sports broadcasters in creating this greater level of personalisation for fans will be, Sidi explained: The immediate addressable opportunity lies in the advertising models. W
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
09/10/2026
September 10 2026, 06:00 (PDT) Dolby Expands Dolby OptiView Platform with New Capabilities at IBC 2026
New Sports Intelligence helps providers better unders...
07/10/2026
Dalet, a leading technology and service provider for media-rich organizations, today announced the latest Long-Term Supported (LTS) release of Dalet Flex. Build...
22/09/2026
From Malaysia to Mexico and from DR Congo to Ukraine, this year's 12 finalists for the 2026 Thomson Foundation Young Journalist of the Year award tell extra...
22/09/2026
The annual preseason content-gathering event brought 36 NHL players to Las Vegas, where ESPN used 2.5 kilowatts of laser power and a motion-control camera syste...
22/09/2026
Neumann has introduced the KK 104 A (cardioid) and KK 105 A (supercardioid) wireless capsule heads, succeeding the KK 204 and KK 205. The new capsules are compa...
22/09/2026
The NFL and TMRW Sports have announced a new annual Pro Flag Showcase to be held during Super Bowl LXI week in Los Angeles. The event will feature top flag foot...
22/09/2026
Washington State University has unveiled a new end zone video display and audio ...
22/09/2026
Disney's SVP of Live Operations and Engineering details the technology behin...
22/09/2026
Cosm has announced two senior promotions. Mazen Alawar has been promoted to SVP,...
22/09/2026
Mississippi State University's University Television Center has purchased four KOKUSAI DENKI SK-UHD7000-S2 cameras since 2024, with plans to add two more, a...
22/09/2026
Net Insight has announced that Christine Kjellvard will assume the role of interim Chief Financial Officer on November 1, 2026. Kjellvard has previously held in...
22/09/2026
Net Insight has announced Zyntai TimeNode Access, a compact PTP Grandmaster designed for distributed edge sites. The product carries secure, precise time across...
22/09/2026
Sam Hazeldine, Austin Amelio, Padraic McKinley, Julia Jones, and Ethan Hawke attend the premiere of The Weight at The Ray Theatre on January 26, 2026, in Park...
22/09/2026
Second high-gain tone plug-in released
Following on from their debut release, Chainsaw Suite, Avalanche Tones have announced the launch of their second plug...
22/09/2026
Uncompressed audio with below 6ms of latency
Lewitt's have just introduced their first pair of headphones which, despite being aimed primarily at studio...
22/09/2026
Two new capsule heads for Sennheiser wireless systems
Neumann have announced the upcoming launch of the KK 104 A and KK 105 A, a pair of new premium condens...
22/09/2026
Apogee Plugins Are Moving to Plugin Alliance We're excited to share an important update about the future of Apogee plugins.
Apogee plugins are moving to Pl...
22/09/2026
Parkland, Florida, US, September 22, 2026: SipRadius, widely recognized for making content processing and connectivity secure and seamless, has been honored wit...
22/09/2026
VanityFilter 3.1.5 adds project files and adjustable protection around lips, bro...
22/09/2026
Chile's TV Modernizes Broadcast Operations with Blackmagic Design
Brie Clayton September 22, 2026
0 Comments
URSA Broadcast G2 brings versatility...
22/09/2026
OWC Shares Sneak Peek at Amazon Prime Big Deal Days Pricing
Brie Clayton September 22, 2026
0 Comments
Image courtesy of Deposit Photos
Business and ...
22/09/2026
Berklee's First Homecoming Block Party Brings Alumni Home for Global Music F...
22/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
22/09/2026
From Academy Award-winning Passion Pictures and BAFTA-winning director Marian Mo...
22/09/2026
Tuesday 22 September 2026
Portrait Artist of the Year returns to Sky Arts with ...
22/09/2026
Whether it be from the sun or from our phones and other devices, we are all exposed to electromagnetic radiation in some shape or form. With the dramatic growth...
22/09/2026
Comscore's latest AI Intelligence Report Shows Competition Intensifying as C...
22/09/2026
The Factory-X Project Sets Standards for Data Sovereignty in Industry
Arvato Systems Brings Digital Sovereignty to Industrial Practice
Factory-X Successfully...
22/09/2026
LONDON Apple today announced the opening of Apple Music Hall, a brand-new state-...
22/09/2026
RT , Creative Ireland and Shared Island Initiative ask young artists
to respon...
22/09/2026
To build and deploy sophisticated robotics applications that can perceive, reason and act in dynamic environments, developers need new physical AI models and to...
21/09/2026
Manifold Technologies, developer of software-defined, FPGA-accelerated infrastructure for live production, has named Ryhaan Williams as Chief Commercial Officer...
21/09/2026
Studio Network Solutions (SNS) has won Best Journal Article at the 2026 IAMT Impact Awards for What Video Editors Need When Everything Is Changing Around Them,...
21/09/2026
Major League Wrestling (MLW) has announced a streaming distribution agreement with Tubi for its weekly series MLW FUSION. Beginning September 17, new episodes w...
21/09/2026
Disney Entertainment has announced that Adam Smith has been named Chairman, Direct-to-Consumer, with responsibility for Disney and Hulu including product, engi...
21/09/2026
United Airlines and DISH have announced an agreement to bring live professional ...
21/09/2026
SES and JioStar have announced a multi-year agreement under which SES will provide satellite distribution services for JioStar's television channel portfoli...
21/09/2026
The Detroit Red Wings have announced details for their inaugural season on Detro...
21/09/2026
Manifold Technologies has appointed Ryhaan Williams as Chief Commercial Officer for North America, effective October 1, 2026. Based in Jacksonville, Florida, Wi...
21/09/2026
Angels Broadcast Television (ABTV), the local television home of the Los Angeles...