Report: Sports fans demand personalisation and flexibility from broadcasters Huge opportunities if viewers can pick and chose By Heather McLean, Editor
Tuesday, February 25, 2020 - 08:00
Print This Story
Fans of sport want more flexibility and personalisation from broadcasters to allow them to pick and chose their own content, according to new research.
Sports fans are willing to pay more for streaming live sports, but only if it provides better access to the sports teams and leagues they are interested in, according to an international survey commissioned by Verizon Media into what fans want from services that let them stream live sports.
On how broadcasters can make sports content more relevant to sports fans as individuals, Ariff Sidi, general manager, media platform, Verizon Media, told SVG Europe: Ultimately, consumers are looking for flexibility, and with sports, that means making the right content packages available. For example, our research found that those who watch live sports less frequently had a greater preference for pay as you go' individual games than those who consume a greater amount of live sports content.
Those particular consumers may never go all in on a complete package of sports content, but rather than miss out on their custom altogether, give them the flexibility to pay for what they're interested in, Sidi advised.
The research was conducted amongst 5,000 sports fans in the US, UK, France, Germany and Holland and found that the opportunity for content providers streaming live sports is huge, as long as they offer greater personalisation, better viewing options and a different advertising experience better suited to a streaming environment.
Almost two thirds (63%) would consider paying or paying more if they already do so for a live sports streaming service if it offered coverage of a sports league or team that interests them. Less than half (47%) of respondents with a premium subscription feel that it gives them access to all the teams they want to watch, pointing to a market with plenty of opportunity for growth.
Meanwhile, 51% of sports fans specifically use streaming services to follow sports that are not available anywhere else. They like the flexibility and high quality experience streaming gives them, with 39% using a streaming service because it allows them to watch on their smartphone and 32% opting to stream live sports in 4K UHD. Over a third (37%) of respondents choose to stream live sports over the top (OTT) because it is a less expensive alternative to satellite or cable Pay TV.
However, commented Sidi, viewing sport on the big screen is far more popular than the smartphone: Our recent survey results and data from our platform suggest that the majority of streamed content is delivered to larger screens, rather than mobile devices. In fact, the growth of streaming on connected devices (eg, smart TVs, game consoles, streaming media players, etc,) far outpaces streaming growth on mobile devices (phones, tablets, etc). To illustrate the point, 46% of those surveyed in this research stream live sports via a connected or smart television versus 22% doing so over mobile.
He went on: This indicates that consumers want high quality streaming on larger screens, so the challenge is for content providers to meet their viewers where they are, and to offer a seamless viewing experience no matter the size of the format. Further, consumers expect content to be personalised to them when it comes to OTT. Not only do they want to be able to watch their favourite teams, but they also demand localised, relevant ads, personalised highlights, and more.
He continued: There is a huge opportunity for content providers to reshape the entire landscape of live sports by offering more choice and deeper coverage of specific teams. There is the potential to build global audiences around niche sports and leagues that don't currently get enough airtime, but to do so they must employ the latest and most flexible technology resources.
Over a third (37%) of sports fans have cancelled a live streaming subscription, with almost half (45%) citing cost as the primary reason. The most passionate sports consumers, cancel services due to a lack of coverage of the teams they follow (23%), a hard-to-use interface (15%) or inordinate delay behind live (19%).
Sidi added: We've already seen that if you get the content right, they could be willing to pay more and still see it as the option available to them that gives the most value for their money.
Approximately one in three sports fans are looking for more control over the live experience, wanting access to replay controls like slow motion (35%), the ability to switch between camera angles (30%), time shifting (30%) and the ability to skip ads (30%). There is also significant interest in getting easier access to match highlights (42%), and libraries of on-demand content (22%).
The industry talks a lot about streaming services being TV-like' but sports fans actually want a different experience that puts them in total control. Streaming services are much more capable of innovating because they have the luxury of using advanced technology that can serve every consumer need from day one, added Sidi. Live sports streaming services can emulate the best aspects of traditional television while bringing totally unique immersive experiences to fans.
Asked to choose between 4K UHD or improvements to the gap between true live and pictures appearing on screen, two thirds of sports fans (66%) would choose picture quality versus only a third (34%) who would pick reduced latency.
As to what the challenges and opportunities for sports broadcasters in creating this greater level of personalisation for fans will be, Sidi explained: The immediate addressable opportunity lies in the advertising models. W
Most recent headlines
23/12/2025
How guilas Cibae as Dominican Winter League Games Are Locally Produced for Glob...
23/12/2025
BitFire's Jim Akimchuk on Supplying Scalability and Customization in the Clo...
23/12/2025
CAMB.AI Enables European Athletics to Offer Multi-Language SupportPlan is to eventually offer translation into all languages spoken in EuropeBy Ken Kerschbaumer...
23/12/2025
Analysis: As sports media values trend negative, scarcity and quality are king By Callum McCarthy, Editor-at-Large
Monday, December 22, 2025 - 14:08
Print ...
23/12/2025
ESPN, Disney, and NBA Return to the Animated Altcast Fray With Second Edition of...
23/12/2025
End the Year on a High Note and Donate to the Sports Broadcasting Fund Today! By Ken Kerschbaumer, Editorial Director
Tuesday, December 23, 2025 - 12:25 pm
...
23/12/2025
The year is winding down, the weather outside is frightful, and it's the perfect time to escape into a story that warms the heart. For listeners looking for...
23/12/2025
A Zeus motor is hot fire tested at L3Harris' Camden, Arkansas, solid rocket ...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Lightware will exhibit several major product innovations at ISE 2026, including the new USB-C BOOSTER-V1, Google Meet. integration for various Taurus UCX models...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Taking the Stage at Carnegie Hall-On a Global Scale Boston Conservatory Orchestra students reflect on their epic concert marking the 80th session of the UN Gene...
23/12/2025
Experience the power of WO Automation for Radio's newest service, the System Effectiveness Review. Designed to help you achieve more, a System Effectiveness...
23/12/2025
23 Dec 2025
VEON's Beeline Kazakhstan and Rakuten Symphony Collaborate to A...
23/12/2025
Back to All News
How Steamy Can It Get? Single's Inferno' Season 5 Pre...
23/12/2025
Back to All News
33 Million Global Viewers on Netflix Watched Jake Paul vs. Ant...
23/12/2025
New technique lights up where drugs go in the body, cell by cell Scripps Research scientists developed a technique that maps drug binding in individual cells th...
22/12/2025
SVG New Sponsor Spotlight: Presidio's Neerav Shah on the Role of Its Captiva...
22/12/2025
Hitting the bullseye: Sky Sports readies itself for the biggest PDC World Darts ...
22/12/2025
Unique skillset: Bringing new directors to the world of darts at The Worlds with...
22/12/2025
Gravity Media prepares for a flight of fancy with the PDC World Darts Championsh...
22/12/2025
One hundred and eighty: Gravity Media on hitting the production bullseye at the ...
22/12/2025
The Famous Group's Jon Slusser on Fascinating Fans Through Immersive Content...
22/12/2025
ESPN's Meg Aronowitz on Continuing High-Quality Broadcasts of Collegiate Spo...
22/12/2025
ESPN Takes Data-Driven Storytelling to New Heights with MNF Playbook with Next ...
22/12/2025
For a decade, popular German podcast Fest & Flauschig has hosted an annual Chris...
22/12/2025
Paramount Scores Largest Share Increase Among Distributors as Paramount and CBS...
22/12/2025
New multi-year deal integrates Roku's data to fuel Nielsen's measurement suite
Roku gains access to Nielsen's streaming ratings, showing The Roku C...
22/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
22/12/2025
Berklee Wrapped 2025: Our Top News and Stories A look back at a year highlighted by faculty milestones, major film and television projects, Bob Dylan's ho...
22/12/2025
The works of Plato state that when humans have an experience, some level of change occurs in their brain, which is powered by memory - specifically long-term me...
22/12/2025
Partnership integrates complementary satellite data and AI analytics to enhance security, infrastructure, and environmental monitoring solutions for global cust...
22/12/2025
Workflows allow you to create a sequence of planned events which may be added to your template(s) or inserted directly into your sequential or background playli...
22/12/2025
Monday 22 December 2025
Sky extends PGA TOUR partnership until 2029, as Sky Spo...
22/12/2025
Back to All News
Global Anime Hits and New Releases Take Center Stage at Jump Festa 2026
Entertainment
22 December 2025
GlobalJapan
Link copied to clipboar...
22/12/2025
Siobh n McSweeney, Rory McIlroy, Elon Musk, Catherine Connolly, Jim Gavin, Ivan Yates and Traitor Paudie Moloney lead new characters for Callan Kicks the Year 2...
22/12/2025
Winner announced in the picturesque surroundings of Wicklow's Avondale Tower and Treetop Walk
Andrew Trimble wins the show in his first series as coach
Th...
22/12/2025
The 2025 winners have been announced today, Sunday 21 December, for Ireland's largest choral competition Choirs for Christmas hosted by RT lyric fm.
Ove...
21/12/2025
Back to All News
Legoshi and Haru's Story Reaches Its Finale: BEASTARS Fin...
21/12/2025
John Shortt named Young Sportsperson of the Year Kerry are the Team of the Year
...
20/12/2025
Atomos announced the immediate availability of a new firmware update for its Ninja TX GO and Ninja TX monitor-recorders, unlocking ProRes RAW recording from the...
20/12/2025
CJP Broadcast has completed the digitisation of the European Gymnastics tape archive, converting 328 tapes containing more than forty years of recorded material...
20/12/2025
Bitmovin, the leading provider of video streaming solutions, today announced the launch of the Stream Lab MCP Server, to give AI agents and large language model...
20/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
Report: Sports fans demand personalisation and flexibility from broadcasters Huge opportunities if viewers can pick and chose By Heather McLean, Editor 
