Thales major citizen survey predicts warm welcome for new European Digital ID Wallet (EDIW)
06/06/2022
A major new survey by Thales shows that two out of three Europeans citizens are looking forward to the arrival of an EU-backed Digital ID Wallet for storing their ID card, driving licence and other official documents and signed attestations on a smartphone. The results also reveal that while 27% currently use some form of official national Digital ID scheme, 45% are relying on insecure, unofficial, DIY' (do it yourself) scans and photos of their cards and documents to help prove their identity and entitlements.
Digitalisation is already improving user-experience and relieving identification headaches
Starting with a pilot phase in 2023, every member state must by 2024 offer citizens a Digital ID Wallet that can be used throughout the EU. The results of the survey certainly underline the need for this pioneering European initiative aiming at offering most convenient User Experience (UX) at highest level of security. Regarding UX, 34% of people surveyed currently find it difficult to prove their identity when renewing an ID document, 30% have problems when making a high value purchase, and 29% encounter troubles when applying for financial services. However, among the 40% who face such issues, the figure falls to just 5% or below when a digital format is used.
Successful wallets will need to match highest security standards
In all but one of the countries surveyed, government emerges as the preferred provider of the EDIW. However, despite widespread public support for the idea, the results demonstrate that wallet providers must address significant security and data privacy concerns among potential users. In particular, the research shows that 65% of Europeans rate security as the most important feature in any new wallet, followed by convenience and privacy.
Results highlight different national attitudes to the EDIW
The survey uncovers differences in national attitudes. The French and the Italians are the most positive about the EDIW, with 85% and 75% respectively claiming they will use it. Enthusiasm for the EDIW is also influenced by age, and citizens' experiences of digital wallets providers (such as Apple, Google, Samsung) and national Digital ID schemes including BankID in Sweden.
By providing citizens with a secure and convenient means of proving their identity and entitlements via a smartphone, the EDIW will enable smooth and secure interactions between citizens, governments and private businesses. The results of our survey offer providers a better understanding of citizens' needs, helping them to maximise adoption and use of the new wallets that will be introduced throughout the EU over the next 18 months. Thales as a leader in digital security and trustful provider of digital identities remains fully committed to address those needs thanks to field-proven wallet solutions said Youzec Kurp, VP Identity and Biometric Solutions at Thales.
Conducted by Thales, the survey took place in December 2021. In total, 1835 citizens from seven different EU countries provided detailed answers to an online questionnaire. The full results are now available in a new white paper: Understanding the European identity experience.
Documents
Thales EIDW survey - TakeAway.pdf
Contact
Vanessa Viala - Digital Identity & Security Press Officer
+33 6 07 34 00 34 vanessa.viala@thalesgroup.com
14 Jun 2022
Partners Arquus, Thales and NTGS present the new Sherpa A2M at Eurosatory 2022
Read more
13 Jun 2022
Thales launches an AI-based Tactical Training and Simulation
Read more
13 Jun 2022
Thales launches VisioLoc geolocalisation system for soldiers engaged in high-intensity combat
Read more
LINK: | https://www.thalesgroup.com/en/worldwide/security/press_release/thales... |
See more stories from thales |
More from Thales
25/04/2024
AI-assisted optronics: an unprecedented European project to increase combat perception capabilities
Facebook Twitter LinkedIn The European Commission signed the Grant Agreeme...
23/04/2024
Niels Steenstrup appointed CEO of Thales InFlyt Experience
Facebook Twitter LinkedIn We thank TK for his leadership and dedication to our customers' success. We wish him well on his retirement, said Yannick ...
23/04/2024
Thales opens a new System Testing Centre for German F126 project
Facebook Twitter LinkedIn On April 23rd 2024, Thales, the German Navy and German military procurement agency, BAAINBw (Federal Office of Bundeswehr Equipm...
18/04/2024
Thales secures three major contracts to modernize the Portuguese railway infrastructure
Facebook Twitter LinkedIn Thales alongside partners SISINT and CONECTICABO...
16/04/2024
Bots Now Make Up Nearly Half of All Internet Traffic Globally
Facebook Twitter LinkedIn Automated and malicious traffic rises for a fifth consecutive year Bad bots account for 32% of all internet traffic 44% of all...
15/04/2024
Thales to supply seven additional Ground Master 200 Multi-Mission Compact radars for the Dutch Ministry of Defence
Facebook Twitter LinkedIn COMMIT (Command Materiel and IT), the Dutch mili...
10/04/2024
Thales and Intel enable advanced protection for the Google Cloud ecosystem
Facebook Twitter LinkedIn Enables persistent protection of the most sensitive enterprise workloads in the cloud through customer-controlled data security,...
09/04/2024
The search for life on Mars goes on with ExoMars 2028
Facebook Twitter LinkedIn Thales Alenia Space has signed a contract with the European Space Agency to continue work to take a European rover to search for...
03/04/2024
Thales, Presagis, Universit Laval combine their expertise to increase autonomy in advanced air mobility solutions
Facebook Twitter LinkedIn Meudon, 3 April 2024 The Consortium for Researc...
02/04/2024
Thales completes the acquisition of Cobham Aerospace Communications, adding global leading position in safety cockpit communications
Facebook Twitter LinkedIn The integration of Cobham Aerospace Communicatio...
29/03/2024
Thales Announces Partnership with Saporo in Belgium to Empower Organizations with Enhanced Cybersecurity Resilience
Facebook Twitter LinkedIn This collaboration brings together Thales' e...
28/03/2024
Thales speeds up its development of AI for defence
Facebook Twitter LinkedIn Thales, Europe's leading high-tech company in the civil and defence fields, has announced the creation of cortAIx, which bri...
27/03/2024
PERCEVAL: Thales and partners reshape the future of airline pilot training
Facebook Twitter LinkedIn Thales has formed a consortium with ENAC, lENS Paris-Saclay, Simaero, AviaSim and Corsair to develop a tooled methodology for ev...
21/03/2024
Thales and Skyguide partner to bring open architecture and best-of-class 3rd party system integration to the ATM industry
Facebook Twitter LinkedIn Thales and Skyguide signed a Memorandum of Under...
20/03/2024
2024 Thales Data Threat Report Reveals Rise in Ransomware Attacks, as Compliance Failings Leave Businesses Vulnerable to Breaches
Facebook Twitter LinkedIn 27% increase in companies that fell victim to a ...
20/03/2024
Thales and DGAC operate the world's first solar-powered Air Traffic Control radar station in Calama, Chile
Facebook Twitter LinkedIn The world's first Air Traffic Control radar ...
20/03/2024
Thales offers an upgraded product model for air traffic management with an upgrade of TopSky - ATC
Facebook Twitter LinkedIn TopSky - ATC works together with key stakeholder...
19/03/2024
Thales Alenia Space won European Space Agency's one of two LEO-PNT Orbit Demonstrators
Facebook Twitter LinkedIn A new satnav layer to complement the European Ga...
18/03/2024
Thales to modernize Montreal Mtro blue Line,improving passengers' punctuality and train reliability
Facebook Twitter LinkedIn Following a call for tenders, the Soci t de tra...
18/03/2024
Cyberani and Thales enter a strategic alliance to strengthen the Kingdom's cybersecurity
Facebook Twitter LinkedIn Mr. Saeed Al Saeed, CEO of Cyberani, and Mr. Pie...
18/03/2024
Thales to equip Cibao International Airport in Dominican Republic with new Air Traffic Control Radar System
Facebook Twitter LinkedIn Instituto Dominicano de Aviaci n Civil (IDAC) se...
15/03/2024
Post-quantum cryptography: six French cyber players join forces to design the secure communication networks of tomorrow
Facebook Twitter LinkedIn The RESQUE consortium brings together six French...
14/03/2024
Thales Alenia Space will develop the radar instrument for ESA's 10th Earth Explorer Harmony exciting new mission
Facebook Twitter LinkedIn Thales Alenia Space has been selected by ESA to ...
13/03/2024
Thales Partners with Neural Labs to Support AI-Powered Smart Cities
Facebook Twitter LinkedIn Partnership spanning two decades expands to incorporate cloud licensing SaaS capabilities will enable Neural Labs to deploy an...
12/03/2024
GCAA, Etihad Airways and Thales set a collaborative framework for optimising flight operations
Facebook Twitter LinkedIn On March 8th, the General Civil Aviation Authori...
11/03/2024
Thales provides expeditionary operations centre demonstrator to French Navy for drone-based mine countermeasures missions
Facebook Twitter LinkedIn Thales took less than six months to develop the ...
08/03/2024
Thales Alenia Space signs contract with the Italian space agency to develop communications system for the International Mars Ice Mapper mission
Facebook Twitter LinkedIn The company will develop an innovative antenna f...
06/03/2024
Thales Earns Top Equity, Diversity and Inclusion Accreditation in the United Kingdom
Facebook Twitter LinkedIn Thales Transport in the UK has achieved the EW G...
05/03/2024
Thales reports its 2023 full-year results
Facebook Twitter LinkedIn Order intake1: 23.1 billion, slightly down 2% ( 0.2% on an organic basis2) Sales: 18.4 billion, up 4.9% ( 7.9% on an organic ...
04/03/2024
Thales collaborative cloud solution certified to European Restricted level
Facebook Twitter LinkedIn In 2021, TrustNest R-Cloud became the first cloud solution certified for use with information classified as Restricted Distribut...
29/02/2024
Thales successfully delivers the first CAPTAS-4 sonar for the US Navy
Facebook Twitter LinkedIn Advanced Acoustic Concepts (AAC), a subsidiary of Thales, has delivered the first CAPTAS-4 sonar for the U.S. Navys Constellatio...
28/02/2024
Eseye selects Thales to streamline IoT deployments with seamless connectivity management
Facebook Twitter LinkedIn Eseye, a global IoT connectivity solutions provi...
28/02/2024
Thales to supply 8 Full Flight Simulators to Airbus Helicopters to train Bundeswehr's H145M pilots
Facebook Twitter LinkedIn Thales has signed a historic contract with Airbu...
27/02/2024
Telit Cinterion partners with Thales to enhance its IoT eSIM provisioning services
Facebook Twitter LinkedIn Telit Cinterion, an end-to-end IoT solutions ena...
27/02/2024
Indra and Thales sign a collaboration agreement to promote the joint development and commercialisation of cutting-edge defence systems
Facebook Twitter LinkedIn The two Groups will leverage synergies to streng...
26/02/2024
Thales and Google scale eSIM across Android Ecosystem
Facebook Twitter LinkedIn Thales eSIM Discovery solution will run Google Discovery Service for seamless activation of Android devices. With 300+ eSIM pla...
22/02/2024
Thales and Thaicom establish the foundation to lead the Unmanned Traffic Management deployment in Thailand
Facebook Twitter LinkedIn Thales and Thaicom, through Thaicom's subsid...
21/02/2024
From post-quantum cryptography to seamless connectivity and 5G security, find out how Thales enables a secure connected world
Facebook Twitter LinkedIn Thales actively contributes to making the world ...
21/02/2024
Saab and Thales sign ATM MoU for Singapore
Facebook Twitter LinkedIn Saab and Thales announced today at Singapore Airshow 2024 the signature of a Memorandum of Understanding (MoU) to support the lo...
21/02/2024
Merah Putih-2 telecommunications satellite successfully launched
Facebook Twitter LinkedIn Set to provide more capacity over the Indonesian archipelago Cape Canaveral, Florida, February 21, 2024 - Merah Putih-2 telecom...
21/02/2024
Malaysia Airlines Partners with Thales to Optimize Flight Management and Surveillance Solutions
Facebook Twitter LinkedIn 20 Airbus A330neo aircraft in Malaysia Airlines&...
20/02/2024
Thales Alenia Space launches MARSBalloon to offer students the chance to fly experiments and test technologies that could one day be destined for Mars
Facebook Twitter LinkedIn Bristol, February 20th, 2024 - Thales Alenia Space, a joint-venture between Thales (67%) and Leonardo (33%), harness students...
20/02/2024
Thales Strengthens Avionics and Digital Capabilities in Singapore
Facebook Twitter LinkedIn Thales reinforces its Avionics industrial base in Singapore, through a Centre of Excellence that will work on industrialising ne...
19/02/2024
Air India selects Thales' AVANT Up In-Flight Entertainment to Elevate Experience for its Passengers
Facebook Twitter LinkedIn Air India will equip 51 of its aircraft with Tha...
19/02/2024
Thales supplies SurfSAT-L satellite communication solution for F126 German frigates
Facebook Twitter LinkedIn The German Navy will be equipped with SurfSAT-L ...
14/02/2024
Thales to equip Swiss rail operator BLS with a lower power consumption electronic interlockings
Facebook Twitter LinkedIn Thales has been awarded a frame contract to equi...
13/02/2024
Thales Alenia Space will provide communication equipment to NASA's NEO Surveyor mission
Facebook Twitter LinkedIn The equipment produced at Thales Alenia Space si...
06/02/2024
123 GRIFFON and 22 JAGUAR: 2023 DGA scheduled delivery successfully completed by Nexter, a KNDS company, Arquus and Thales
Facebook Twitter LinkedIn The temporary company grouping (Groupement Momen...
06/02/2024
Thales makes the CDP Climate A-List for the first time in an endorsement of its environmental transparency and actions to fight climate change
Facebook Twitter LinkedIn Paris - Thales has joined the Climate A-List dra...