
Riedel Communications has announced that Transformation Church in the United States has deployed a communications system built around the Artist intercom ecosystem. The system was designed and deployed by systems integrator Diversified.
The deployment centers on an Artist-1024 intercom matrix supported by 50+ Bolero wireless beltpacks across 39 antennas, 40+ 1200 Series SmartPanels in 1RU and 2RU configurations, and over 90 Riedel headsets in PRO and AIR variants. The system supports teams across a three-story venue including a 3,000-seat auditorium, production control rooms, studios, meeting spaces, and children's ministry areas. Beltpacks support Bluetooth pairing for IFB-style host monitoring and personal calls through a single headset.
From day one, our previous communications system was operating at its limits, says Keithan Carroll, Director of Production and Technology, Transformation Church. When we moved to Riedel, the difference was immediate. The audio clarity was night and day. You don't have to run everything at maximum volume just to understand what's being said, and that makes a huge difference during long production days - less listening fatigue. We can walk from one end of the facility to the other and stay connected. The coverage has been incredibly reliable, and the transition between antennas is seamless. We can step outside, get in an elevator, go pretty much anywhere in the building, and we're confident we'll still have comms.
We like to say we're a content house packaged as a local church, says Tyler Tritten, Technical Director, Transformation Church. Everything we do is a coordinated effort - whether it's video, lighting, audio, stage management, or cameras - communication touches every part of the production. The flexibility and reliability of the system make it easier for our teams to stay connected and focused on what they're doing. What has stood out is the relationship. Many manufacturers focus primarily on the integrator relationship, but Riedel has consistently shown that they care about the end user. Whether it's proactive check-ins or quick responses when we need assistance, that level of support has made a real difference.
SmartPanels provide color-coded interfaces for identifying channels, groups, and priority communications. The Artist matrix gives operators per-source volume control, and the system's configuration has been delegated to technical staff. It's gotten to the point where Tyler and I don't really deal with comms day to day - one of our techs owns it, Carroll added.
Riedel will exhibit at IBC2026 (Stands 10.A24, 10.A31, and 10.A38, September 11-14), with a Live Production Experience demonstration at Stand 10.A24 each day of the show.
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