
Marcus Bergstr m, CEO of Vionlabs, explains why streaming services need to better understand their content
By Jenny Priestley
Published: April 8, 2021
Marcus Bergstr m, CEO of Vionlabs, explains why streaming services need to better understand their content
target=_blank title=Share on LinkedIn class=share-linkedin> Marcus Bergstr m, CEO of Vionlabs, explains why streaming services need to better understand their content
https://www.tvbeurope.com/media-delivery/how-streaming-providers-can-create-a-more-intuitive-user-experience title=Share via Email class=share-email>
2021 will be a pivotal year for video streaming services. For the first time in history, more people will pay for online streaming services than for traditional pay-TV. However, the reality is that the streaming market is reaching the point of saturation as more and more services launch. In recent years, high-quality original programming has been the primary way streaming providers enhance and differentiate their services from competitors. Netflix is estimated to house around 1,500 TV series and 4,000 films, Amazon Prime Video is home to almost 20,000 titles, and a subscription to Disney Plus adds around 7,000 more TV episodes and 500 films for viewers to choose from.
High-quality programming alone is no longer enough to keep consumers subscribed to a service. In fact, one of the most common problems today's audiences face is being able to find something they actually want to watch.
As recently as 2017, viewers were spending almost an hour a day searching for content. This daily dilemma often results in endless scrolling before the consumer settles on something that they've already watched before or something that only vaguely interests them, because they do not want to waste more time searching for something that truly captures their interest. The challenge video streaming providers must now overcome is offering a superior user experience that can serve viewers the content that not only interests them, but also reflects the mood they are in at that specific moment. The only way a streaming service can achieve this is by using AI and machine learning to gain a deep understanding of its content's emotional data and serve recommendations that match the viewer's mood.
Creating recommendations that are based on users' emotions is something that's already being used by music streaming services. Spotify recently revealed that it has patented technology that will allow it to analyse the user's voice and suggest songs based on emotional state, gender, age, or accent . With this technology, Spotify will be able to play and recommend music that reflects the user's mood or social setting. For example, a user could say I'm feeling happy and I'm hosting a big party and Spotify can then play or recommend classic, upbeat party anthems. Video streaming services need to take note of Spotify's approach of using mood to provide recommendations, because it provides users with greatly enhanced personalisation that will help boost brand loyalty and reduce churn.
What lies beneath the metadata? However, before streaming services can start categorising content by mood, they need to better understand their content. Currently, many content discovery systems rely on basic metadata, which broadly labels content based on data points such as genre, the actors starring in it, or even just picking up on keywords in content titles. Metadata doesn't provide streaming platforms with enough knowledge about their content, so it's no surprise that their recommendations will be poor. To take recommendation systems to the next level, streaming providers need to harness AI and machine learning technologies to gain a deep understanding of the content in a scalable way by analysing the audio and video file itself.
Content analysis based on AI and machine learning can have different neural networks to identify patterns in colour, audio, pace, stress levels, positive/negative emotions, camera movements and many other characteristics. It can then evaluate how similar each asset is to every other asset and combine this information with an AI engine that analyses a household's watchlist, drawing together a more advanced and nuanced understanding of the content asset and its relevance at any particular time.
A user who watches a fast-paced thriller on a Friday night may well want something more light-hearted immediately after, and a recommendation system that is being fed this type of detailed content data can offer this level of intuition. Over time, it can analyse each viewer's consumption patterns and data points - not just each device, but each individual user profile - and perfectly tailor recommendations for their watch preferences, suggesting the right content, at the right time.
Last night, a mood category saved my life. Understanding the content itself goes way beyond just understanding similarity, it opens the door to a whole range of new use-cases that traditional metadata won't allow you to tap into. With the emotional data of the content coming from the audio/video file itself, streaming providers can automatically curate entire mood categories and channels for viewers. The type of content we want to watch is often strongly related to how we feel at that particular moment, so grouping content by mood makes the user experience more intuitive. With an advanced AI engine, we can analyse the intrinsic emotional profile of each content asset to create nuanced categories. For example, parents with young children who want to watch a film on a Friday night will likely click on a mood category or channel that says, family friendly comedies . Additionally, in group settings when there's a lot of debate over what to watch, it's much easier to find something that intere
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
07/10/2026
Dalet, a leading technology and service provider for media-rich organizations, today announced the latest Long-Term Supported (LTS) release of Dalet Flex. Build...
09/09/2026
Sony Electronics has announced the SEL814G, the company's first fisheye zoom G Lens for full-frame Alpha E-mount cameras. The lens will be available in Octo...
09/09/2026
Telestream has announced an expansion of its Practical AI capabilities across th...
09/09/2026
Haivision and Chyron have announced a technology partnership integrating Haivisi...
09/09/2026
Omaha Productions has released ManningCast: Heist, a short film featuring Peyton and Eli Manning attempting to break into NFL Commissioner Roger Goodell's o...
09/09/2026
Imagine Communications will demonstrate the next evolution of XVR at IBC2026 (Stand 1.B73, RAI Amsterdam, September 11-14).
XVR is Imagine's channel-in-a-b...
09/09/2026
swXtch.io has announced abbe, an AI-based orchestration layer for live media workflows, making its world premiere at IBC2026 (Meeting Room 5.MR13, Hall 5, Septe...
09/09/2026
NFL Films has announced the second season of Inside the NFL on X as an X Original, premiering Wednesday, September 9. The series marks Inside the NFL's 50th...
09/09/2026
LiveU has announced an expanded partnership with The Associated Press, deploying the largest fleet of LU900Q intelligent production units in the industry as par...
09/09/2026
Diversified has announced plans to consolidate its four existing New Jersey locations into a new facility in Newark, expected to be fully operational by the end...
09/09/2026
Wisycom will exhibit new RF products at IBC2026 (Stand 8.D60, September 11-14), including the MATF Wideband Antenna Matrix, PFL Portable RF over Fiber Box, and ...
09/09/2026
Guntermann & Drunck (G&D) and VuWall, both Panoptec companies, will introduce vsNEO at IBC2026 (Stand 8.B63, September 11, RAI Amsterdam). Pre-orders open in ea...
09/09/2026
Mo-Sys has completed a business restructuring and relocated to a new facility in Canada Water, London. As part of the reorganization, Selin Kemal has been promo...
09/09/2026
Aicox has integrated TAG Video Systems' Core monitoring platform into Telef nica's TSAmediaHUB audiovisual contribution and distribution infrastructure....
09/09/2026
Blackmagic Design has released DaVinci Resolve 21.1, a free update available now through the Blackmagic Design website. The release adds new AI tools, workflow ...
09/09/2026
ESPN and Apple Music have announced a collaboration on music curation for Monday...
09/09/2026
Sacramento Production Services has completed a wireless audio overhaul at Sutter Health Park, home of the Athletics during their three-year residency in Sacrame...
09/09/2026
NDI and NVIDIA have announced a collaboration to develop AI-powered workflows enabling broadcasters to create and distribute multilingual content from a single ...
09/09/2026
Christopher Chip Adams, Troy Aikman, Jim Dove, Jim Eady, Bucky Gunts, Robert A. Iger, Charlie Jablonski, Robert Kraft, Tom Rinaldi, and Dick Stockton to be ho...
09/09/2026
ND2 returns as the primary unit, While FNIA gets SSQC and new flexible Rover...
09/09/2026
New parts aimed at hip-hop and pop productions
The latest update to Celemony's innovative virtual session musician expands the collection of built-in in...
09/09/2026
Save up to 40% until 21 September 2026
Sonarworks are currently running their Autumn Sale, with discounts of up to 40% currently available across their rang...
09/09/2026
Upcoming title officially launches in September 2026
Bjooks' celebrations for this year's 909 Day will be welcome news amongst drum machine lovers, ...
09/09/2026
NITV to bring First Nations netball to audiences nationwide
9 September, 2026
Media releases
Every match of the 2026 First Nations Tournament will be live ...
09/09/2026
The National Film and Video Foundation (NFVF) invites eligible Tier 1 and 2 South African production companies to submit proposals to serve as the Facilitating ...
09/09/2026
Italy launch follows UK and Germany as Nielsen expands product across EMEA
Milan, Italy, September 9, 2026 - Nielsen, a global leader in audience measurement, ...
09/09/2026
Planned solutions tackle accuracy, cost and latency barriers to deploying AI at ...
09/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/09/2026
Studio Technologies, a leading manufacturer of high-quality audio, video, and fiber-optic solutions, introduces its new Model 791 Control Console at IBC 2026 (N...
09/09/2026
Maxon, maker of powerful, approachable software solutions for creators working in 2D and 3D design, motion graphics, visual effects and visualization, is headin...
09/09/2026
NUGEN Audio unveils DialogCheck v1.2, the latest evolution of its intelligent dialog intelligibility and compliance tool, at IBC 2026 (Pod P27). With a sharpene...
09/09/2026
Trusted Partner Network Launches Fix It or Risk It to Help the Entertainment Industry Tackle Everyday Security Risks
Industry-Wide Campaign Launches at IBC2...
09/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/09/2026
AI has moved firmly beyond experimentation in UK advertising, with more than eight in ten marketers (83%) now actively using or piloting AI in production, accor...
09/09/2026
IBC2026 - Stand 7.D22
At IBC2026, Pixitmedia by DataCore will showcase its latest capabilities designed to simplify distributed production, accelerate workflow...
09/09/2026
Stockholm, Sweden September 9th, 2026 At IBC2026, on booth 1.B47, Net Insight will showcase Open Live Media, its architecture for delivering resilient live ...
09/09/2026
Net Insight today announced that DMC Production Norway is continuing the use of its Open Live Media technology for premium European football, deploying Nimbra 5...
09/09/2026
Amagi, the media industry cloud platform for unified broadcast, streaming, and monetization, will showcase four new AI-native capabilities at IBC2026, Hall 5, S...
09/09/2026
Limecraft today announces version 2026.6 of its AI-powered production platform, extending capabilities for connected media operations. An AI-assisted approach t...
09/09/2026
Telestream, a global leader in media workflow technologies, today announced the next evolution of its Practical AI strategy, evolving its comprehensive portfoli...
09/09/2026
Dalet, a leading technology and service provider for media-rich organizations, today announced the appointment of Brian Doheny as Chief Executive Officer (CEO)....
09/09/2026
LiveU is now a Clarus Integrated Reseller, bringing Starlink's fast, reliable broadband directly into LiveU's cellular bonding EcoSystem through a singl...
09/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/09/2026
Wisycom is showcasing the latest additions to its ecosystem of professional RF technologies at IBC 2026 (Stand 8.D60). This includes its new MATF Wideband Anten...
09/09/2026
AMSTERDAM, IBC2026 VisualOn, Inc. and Cires21 today released an updated joint whitepaper at IBC 2026 demonstrating measurable, high-impact improvements in visu...