The Pay-TV Innovation Forum is a global research programme for senior pay-TV and content executives, developed by NAGRA and MTM, and designed to catalyse growth and innovation across the global TV industry, at a time of tremendous change and disruption.
As part of the programme, we are publishing a series of interviews with leading TV industry executives from around the world to explore their views, perspectives and experiences of innovation. In this interview, Richard North, Chief Strategy Officer, and Alex Borthwick, Head of Subscription Sales and Marketing for RugbyPass, share their views on the future prospects for OTT sports streaming services, including challenges specific to APAC.
What key trends do you see shaping the APAC markets?
AB: The growth opportunities are greater here than in Western Europe: broadband and smartphone penetration is growing more quickly, and the OTT market is at an earlier stage of development. The prevalence of smartphones is also important: almost all OTT video is consumed through phones, whether watched directly or cast to a TV.
In addition, there is potential for major new players to enter these markets - as illustrated by Facebook's attempted acquisition of the Premier League rights in south east Asia (even though the deal ultimately fell through).
Where do you think the real value lies? In live coverage or on-demand content?
AB: Live is key, but on-demand content has a role as well. Consumers may miss the live match but still want to watch it, especially with European rugby matches that kick off at midnight (or later) Australia time. Consumers want the option to watch at a time that is convenient for them.
Is there a danger of similar levels of rights inflation in APAC to what we have seen in Europe?
AB: Tier 1 sports rights are very important to many of the telcos and pay-TV operators. If Singtel lost the rights to the Premier League, I cant imagine how much longer its business would remain sustainable. As a result, it is prepared to pay enormous amounts for these rights, offsetting the costs against profits from their mobile phone and broadband businesses.
In contrast, pure OTT players like us can only pay what we think rights are worth, because we dont have anything to offset those costs against.
To what degree is churn a major issue, and how are you dealing with it?
AB: Churn is always an issue. For example, we see significant drop-offs in our subscriber numbers at the end of the Six Nations.
Our response is to test and iterate our offer, so as to find the right balance between giving customers the flexibility they need, whilst maximising acquisition and minimising churn.
In general, customers want the flexibility of shorter packages. During the Heineken Cup last year we realized that we could triple uptake through the last few weeks of the competition by launching a weekly pass. This is great for acquisition, of course, but the majority of these customers churn off as soon as the season ended.
In contrast, we removed the weekly pass during the Autumn Internationals last year. The objective was to reduce churn, but we found that whilst people will buy the monthly pass, they are not happy because it is more expensive. We now think that it is actually more valuable to retain the weekly pass option, but just increase the price - people will pay because it gives them that flexibility.
How is the sports content industry having to adapt to drive engagement today?
RN: Many young consumers engage with their preferred sports through YouTube, Snapchat, Instagram and Facebook. It is important that we drive user engagement here through (for example) highlights and clips. However, rugby has been one of the last sports to adapt to YouTube - partly due to cable TV rights owners worries about piracy, but also because rights ownership is so fragmented across territories.
It is vital that we adapt to this new environment, empowering individual content creators to produce rugby content on these platforms. We need to recognise that individuals creating cool content mashups in their bedroom can play a key role in driving engagement among younger fans. We must move away from a world where individual rights holders can shut these people down, learning instead how to support and harness their work to the benefit of the sport.
How big a challenge is piracy?
AB: Piracy does exist and nothing will completely eradicate it, but you can reduce the threat. The Premier League has invested in an office of piracy lawyers in Singapore, which is expensive but appears to be working.
We have less money to invest but can still make a big difference by focusing on getting our streams perfect. Rugby is predominantly watched by the expat community across Asia: for them, having a reliable, high quality feed is more important than saving money on a free but low quality feed.
What do you think is the future for subscription OTT sports in the next five years?
RN: We are in a transitional period before the larger scale aggregators consolidate and dominate the market.
Currently there are multiple players trying to exploit the growth in OTT, from the major telcos and pay-TV providers to a handful of specialist sports OTT providers, such as DAZN, who are trying to be the Netflix of Sport. Then there is another, highly fragmented layer of small, D2C and niche sport offerings.
As a result, the market is fragmented, which is not good for the consumer, who has to maintain multiple subscriptions, and not good for the OTT providers. These providers are all building their own technical and operation solution, which leads to unnecessary duplication. Almost all are losing money. Over the next few years we will see a consolidation in this landscape, with aggregators playing an increasingly important role in bringing the content together into bundles that work better fo
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
06/09/2026
June 9 2026, 23:00 (PDT) Dolby and MagentaTV Bring Fans Closer to the FIFA Worl...
04/08/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
04/07/2026
April 7 2026, 19:00 (PDT) Detective Conan: Fallen Angel of the Highway Opens in...
01/07/2026
Broadcast Management Group (BMG) has announced the appointment of Kathy Samuels ...
01/07/2026
Shade has announced Custom Objects and Automations, a platform expansion releasing June 29, 2026, that adds database and workflow automation capabilities direct...
01/07/2026
FOR-A America has announced the addition of Jaz Wray and Fernando Cruz to its U.S. sales team. Both report to Ernie Leon, Senior VP and Head of Sales and Strate...
01/07/2026
NBC Sports will air all 15 MLB games nationally on Sunday, July 5, across NBC, P...
01/07/2026
Clear-Com has announced a wireless communications upgrade for Jeopardy! and Wheel of Fortune, deploying FreeSpeak II and FreeSpeak Icon systems across both prod...
01/07/2026
England's performance team will use Sony's STATSports APEX GPS tracking system to monitor player physical data in real time during FIFA World Cup 2026 m...
01/07/2026
Adder Technology has announced the appointment of Neil Hillier as Chief Executive Officer, effective July 1, 2026. Hillier succeeds Adrian Dickens, who transiti...
01/07/2026
Bitcentral, Inc. has announced a strategic transaction creating two separate companies. The Production and Playout business will continue as Bitcentral, now own...
01/07/2026
DAZN has announced results from DAZN48, its creator initiative for the FIFA World Cup 2026. Launched in April 2026, the program received thousands of applicatio...
01/07/2026
Sarah Rose, VP, global services, Daktronics (NASDAQ: DAKT), will be inducted into the Information Display and Entertainment Association (IDEA) Hall of Fame at t...
01/07/2026
Gravity Media and the World Economic Forum's production team provided broadc...
01/07/2026
Insight Productions has announced the launch of Insight Storm, a 53-foot mobile broadcast unit built for esports production. The truck is built around a Ross Vi...
01/07/2026
ESPN has announced several content initiatives marking America's 250th anniversary, as part of The Walt Disney Company's Disney Celebrates America pro...
01/07/2026
Eleven production kits, REMI workflows, and cloud distribution bring 40 World Cu...
01/07/2026
The conference also discussed the opportunities offered an industry that is endu...
01/07/2026
The Mountain West Conference has announced the launch of MW , a direct-to-consumer streaming platform powered by Kiswe. The platform will carry live Mountain We...
01/07/2026
New AI Assistant, Multi-channel Audio, ARA2 improvements & more
Tracktion's DAW software has just received its latest major update, gaining a selection ...
01/07/2026
Stammering, stuttering, strangulated tones
The Crow Hill Company's latest creation promises to be the most original sound set they've produced to d...
01/07/2026
Exclusive run of limited-edition modelling pedals
Sweetwater and Andertons M...
01/07/2026
The National Film and Video Foundation (NFVF) is pleased to announce that the ca...
01/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
01/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
01/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
01/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
01/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
01/07/2026
Manfrotto Introduces UNCOVER, the new premium camera bag collection for modern h...
01/07/2026
Blackmagic Design Powers Houston Tamil Sangam Literacy Competition
Brie Clayton July 1, 2026
0 Comments
Volunteers use ATEM Mini Pro, Blackmagic Desig...
01/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
01/07/2026
PlayBox Technology has published State of Broadcast Infrastructure 2026, an in-depth industry research report examining the technologies, operational challenges...
01/07/2026
LONDON, UK, 1 JULY Jigsaw24 has appointed Alan Henry as Head of Sales for Media and Entertainment, reinforcing its continued investment in helping broadcaster...
01/07/2026
Content Vault, the patent-pending secure content distribution platform protecting high-value media from disclosures, theft and unauthorised access, today announ...
01/07/2026
Bitcentral, Inc. a leading provider of enterprise software and digital media solutions for news, sports and entertainment broadcasters, as well as streaming pla...
01/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
01/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
01/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
01/07/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
01/07/2026
Groundbreaking First Nations Screen Business Accelerator launched through nation...
01/07/2026
Chyron Launches the All-New Chyron Academy: A Reimagined, Hands-On Learning Expe...
01/07/2026
Amplium Captures Kawasaki Brave Thunders Game with Blackmagic URSA Cine Immersiv...
01/07/2026
Boris FX Optics Expands Plugin Support to Apple Photos, Capture One, and Affinit...
01/07/2026
UKTV has today announced the appointment of Matt Berry to the newly created role of General Manager - Marketing, effective 1 July.
Matt will take on this senio...
01/07/2026
Sky Zero Footprint Fund-backed TV campaign featuring Deborah Meaden challenges consumers to rethink everyday bathroom wasteWednesday 1 July 2026
Fussy asks Bri...
01/07/2026
Constituency-level analysis reveals where girls miss out most on sport - and where targeted action could unlock more than £640 million in economic and health be...
01/07/2026
Wuppertal July 1, 2026
Riedel and SKAARHOJ Expand Collaboration With SimplyLive IntegrationRiedel Communications today announced an expanded collaboration wit...
01/07/2026
Apple today introduced power-packed updates to Apple Creator Studio, a groundbre...
The Pay-TV Innovation Forum is a global research programme for senior pay-TV and content executives, developed by NAGRA and MTM, and designed to catalyse growth and innovation across the global TV industry, at a time of tremendous change and disruption.
