Clear-Com Expands Global Service and Support with DIAS Co...

Clear-Com is pleased to announce that DIAS Company has been designated as an official authorized service center for Clear-Com products in Kazakhstan, as well as Central Asia and the Caucasus region. This collaboration strengthens Clear-Com s ability to provide comprehensive service and support to its growing customer base in these territories, ensuring unmatched local expertise and fast, efficient repairs.

For over 25 years, DIAS Company has been a trusted leader in the Kazakhstan market, specializing in the design, implementation, and maintenance of complex IT solutions for a wide range of industries, including broadcasting, telecommunications, and media production. Known for its dedication to customer satisfaction, DIAS Company has built a solid reputation as a reliable partner for large-scale media and broadcast projects across the region.

As an authorized service center, DIAS Company will provide full-service support for Clear-Com's intercom systems and communication solutions, which are widely used in many different verticals including broadcast, live events, theater, and industrial sectors. DIAS Company will now offer repairs, technical support, and warranty services for Clear-Com products, ensuring customers have fast access to the service they need without long wait times or the need for shipping products overseas.

This partnership reinforces end-to-end support, ensuring minimal downtime and peak performance for users in the region. DIAS Company's designation as an authorized service center means customers in Central Asia and the Caucasus now have access to factory-level expertise and certified repair capabilities for Clear-Com products, including advanced systems like the award-winning Arcadia Central Station, Gen-IC virtual intercom system and FreeSpeak wireless intercom family. By leveraging DIAS Company's technical proficiency and deep familiarity with Clear-Com's product line, users can expect precision diagnostics, rapid repairs, and expert consultation tailored to their specific operational needs.

As industries in broadcasting, live production, and telecommunications adopt increasingly complex intercom infrastructures, the ability to provide localized service and support is critical. This partnership ensures that Clear-Com users in these regions can maintain system reliability, optimize performance, and incorporate new technologies into their workflows that are all backed by a technical team trained to uphold Clear-Com's rigorous service standards.

We are excited to partner with Clear-Com as an authorized service center, said Ivan Kan, CEO of DIAS Company. Our mission has always been to provide our clients with the highest-quality technology and the best service possible. Being entrusted with Clear-Com's products allows us to continue that mission by ensuring our customers in Kazakhstan and the surrounding regions have local access to top-notch support for their communication needs.

We have always been dedicated to providing the best possible customer experience, said John Ruest, Regional Sales Manager at Clear-Com. Our partnership with DIAS Company in Kazakhstan will allow our customers in Central Asia and the Caucasus to benefit from even more localized service and support.

Clear-Com's products are integral to live production workflows, and with DIAS Company now serving as an authorized service center, customers in Kazakhstan and the surrounding regions can trust that their Clear-Com products will be maintained and serviced by a trusted, knowledgeable Clear-Com Partner.

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