Leading UK venue completes DiGiCo full house during innovative audio

Northern England's iconic music venue, Sage Gateshead, now rebranded as The Glasshouse International Centre for Music, underwent an audio refurbishment to coincide with its reopening, culminating in the introduction of an additional two SD12 all-purpose digital mixers to its inventory of consoles from industry leaders, DiGiCo. Not only does the acquisition mark the venue's transition to DiGiCo consoles in the two main halls but, following an overhaul of the cabling infrastructure to provide MADI across The Glasshouse's performance spaces, the versatile SD12 models can deliver a variety of functions from various mix positions.

Located on the south bank of the River Tyne, the architectural award-winning building is renowned as one of the UK's leading music venues, hosting an eclectic mix of high profile classical and contemporary productions for the last 20 years, as well as a vast music-making programme for all ages. Home to Royal Northern Sinfonia, the venue houses two main stages, a 1700-capacity main concert hall and 600-capacity second hall, plus a 26-room music education centre, and social and dining facilities. The venue prides itself on delivering a top calibre programme of internationally renowned artists from across all genres of music, ranging from the London Philharmonia Orchestra one day to Teenage Fanclub the next.

Andy Magee, Managing Director of AS84 Ltd, has been involved with the venue for many years and, most recently, the overhaul of the venue's cabling infrastructure to accommodate MADI and cat5.

I've been associated in one way or another with The Glasshouse since its inception, working on the acoustic testing and having the privilege of mixing the first ever performances there. More recently, I've designed and commissioned the venue's main concert hall audio system upgrades, says Magee. Over the last few years, we have changed all the ageing consoles to DiGiCo, and with the latest acquisitions, The Glasshouse now has a full complement made up of an SD5 and three SD12s, all with SD Racks.

The Glasshouse began updating its consoles a few years ago, starting with the purchase of an SD5 for the main hall, followed by its first SD12 as Covid restrictions were lifting. Catering for an increase in broadcast requirements during lockdown periods, the SD12 was stationed in a control room at the rear of the main hall and was complemented with a 32-bit SD Rack for extra I/O, and a Waves processor to assist with the streaming service. With the return of live music after lockdown, the console is still used for live concept streams of orchestral concerts and corporate events, and would also be employed on a production in the other hall or to manage monitors in the main hall from time to time.

With a new arena and conference centre complex scheduled to be built alongside the venue, The Glasshouse needed to rename to differentiate itself, settling on the new name due to the building's 630 panes of glass and the site's previous history as a bottle factory. To mark the rebrand, the venue decided to replace the remaining older consoles, including the FOH console in the second hall, and to provide another console as a portable unit to cover multiple tasks. In addition to the two SD12s, Awesome Since 84 Ltd. supplied Gig in a Rack' cases to place the SD12s on a mobile rack, containing all power, processing and signal distribution.

This was another opportunity to invest in two more SD12 consoles. It's the leading brand, the quality is outstanding, and you very, very rarely get any riders or tours who don't want to use DiGiCo! explains Graham Orchard, Technical Manager at The Glasshouse. The venue rebrand was a great opportunity to optimise our systems, and ensure we maintain high standards in our equipment.

The idea behind the portable racks is to offer engineers a quick and simple setup, whereby a rack can be rolled into any chosen mix position thanks to the venue's newly installed MADI distribution. Available throughout both concert halls, the new network provides additional feeds for broadcast, recording, in-house streaming, as well as alternative mix stations when required, adds Magee.

The refurbished venue relaunched in September 2023 with a new season schedule, including a full calendar of Royal Northern Sinfonia concerts, punctuated with appearances from leading names such as Ben Folds, Holly Johnson, Robert Plant and Suzi Quatro.

We have a lot of visiting engineers, often with high profile artists, and DiGiCo is always a welcome sight. Often, they bring in their own touring console, as artists are able to tour with a much smaller format these days, and it is often DiGiCo we see. The data is easily transferable between models, so if you went from using the SD9 or SD12 to the SD5, apart from a slightly different user layout, everything is the same and there's no learning curve jumping between them. continues Orchard. Similarly, the in-house team, made up of younger engineers, is very impressed with the SD12. The audio quality is outstanding, and the capability it offers, compared to what we could achieve with the previous mixers, is way more advanced.

Orchard and the team are also very content with the support provided by DiGiCo and AS84 Ltd.

It's second to none, for instance, we were lucky enough to host the first weekend of the BBC Proms last year involving a three or four console set up and integrating racks together, and the DiGiCo team offered us great advice, says Orchard. Likewise, the service we get from Andy Magee is exceptional. I have worked with Andy since the building opened and he has been involved in a lot of our audio installations. Andy gives us solid support and we have a great relationship with him.

We are very fortunate to be able to offer good quality equipment. Our ethos

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