
Succeeding in Video by Enhancing the Viewing Experience
Todays hotly contested pay-TV market is getting increasingly aggressive. Multiple OTT services are competing to capture market share as the transition from traditional pay-TV services to internet-based services keeps accelerating. But these market dynamics are also creating an environment where regional US pay-TV service providers could enjoy a clear advantage.
This was the focus of the recent Light Reading webinar, Getting Personal: How Regional & Local Service Providers Can Succeed in Video by Enhancing the Viewing Experience. Moderated by Light Reading's Cable/Video practice leader, Alan Breznick, the webinar featured panelists John Warmath, CEO of 1Tennessee; Dustin Twyman CTO of 1Tennessee; Michael McLaughlin, CTO of IPVconnect; and Rohit Mehra, Sales VP of NAGRA. All participants shared their perspectives on consumer expectations, the profitability potential of pay-TV service, the benefits of switching to IPTV and how to select the right partner to achieve your objectives.
A market driven by consumer demand
Kicking off the conversation, Breznick queried the panelists on what consumers are seeking and expecting in a pay-TV service today.
McLaughlin weighed in on the challenge with his customer base, mainly consisting of private communities and MDU-type environments, looking for compelling reasons not to just think of IPVconnect as a broadband service provider but also as a provider of video services. Given the crowded video space, IPVconnect zoned in on providing a package of services that distinguishes them from competitors, featuring localization, custom channel options and PPV options.
People are looking for a more and more complex feature set, content aggregation, content discovery, and they want it in an intuitive, easy-to-use package, added Warmath.
Unique opportunities for local and regional providers
The key to all this is the matter of profitability. When asked if pay-TV services can still be profitable for local and regional providers, the panelists shared their perspectives.
You have three strategies, kill TV, let it die slowly, or invest to stop the attrition that everyone is seeing. This depends on the provider but, a substantial number of our customers want to do business locally. If we can provide a product and a service that lives up to their expectations, they're going to do business with us, especially when it comes to seeing local sports and news. It really comes down to providing that product that fits their expectations and moves seamlessly between services they're choosing are with the ability to use their own devices, stated Warmath.
Twyman added, Competitors such as Hulu or YouTube TV now cost $70-80 by themselves and don't give you all the content that we can provide the customer. And, with the box rental costs not associated with the new service on the CAPEX side, I think it is a more profitable situation. Traditionally, you would have spent all your money on the CAPEX side and keeping the headend going.
Reaping the many benefits of a compelling consumer offering
Along the way of implementing the new solution, the panelists uncovered surprising insights with both consumers and their own teams. These learnings shed light on how smaller service operators can create a compelling consumer offering with many benefits.
The television is not the only platform anymore. It has amazed us, particularly in the plus-55 community, how open and excited they are about being able to have different viewing options. When we first introduced this to our customers, we thought our take rate for devices such as Firesticks would be really focused on our younger tech' community. But what has been a shocker is that our plus-55 community is successfully using the Firesticks today, noted McLaughlin.
Twyman added, This product can be launched in less than 30 minutes for a whole house. And, you're giving the customer DVR services from their mobile device, their iPad; there are just so many different variations of what you're giving the customer that they would never get from a traditional system. Once customers experience it, they don't want to ever go backward. Additionally, 1Tennessee has experienced a pleasant surprise from a technician side of things as well. No one wants to go into a house and rewire five boxes that will go away in the future anyway.
Final words of advice from the experts
When asked how do you overcome the financial hurdles to make the transition to IPTV? The panelists each shared advice for operators considering the switch.
Do your research. Find a good solution provider that will work with you and help you fill some of the holes that you don't already have on your team, some that will be committed to making it happen, stated Warmath.
McLaughlin added, There are many legacy providers out there claiming to do IPTV. But when you look underneath the hood, it's basically an add-on to what they have been providing. Although there's a significant investment in this, at the end of the day, the return on our investment we feel is very reasonable. If you're looking at a smaller customer base, it amazing how affordable this is.
NAGRA plays an important role in helping operators transition to IPTV to serve consumers and customers better. We work with its partners to deliver a fully-featured hybrid streaming solution powered by the OpenTV Video Platform. The solution enables operators to optimize the customer experience against their local requirements. With a low-touch market entry proposition, this turn-key solution is designed to deliver the benefits of a tier-1 solution without the hefty price tag.
The webinar is accessible in its entirety to learn more from panelists on how your pay-TV business can benefit from this inn
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
04/08/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
04/07/2026
April 7 2026, 19:00 (PDT) Detective Conan: Fallen Angel of the Highway Opens in...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
21/05/2026
SKY RAIDER II INTERNATIONAL's modular open systems architecture delivers expanded operational reach and mission flexibility....
21/05/2026
ASO-enabled WESCAM MX-10 systems conduct systematic wide-area maritime search patterns, autonomously managing sensor scan operations to expand coverage, reduce ...
21/05/2026
HBO Max, a new addition to Gracenote Data Hub, is home to the most sports programming among major streamers
NEW YORK May 21, 2026 New analysis by Gracenote...
21/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
21/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
21/05/2026
The UK's leading event for the creative industries united thousands of professionals for two days of networking, debate, industry insight and getting hands-...
21/05/2026
Recreating Doug Trumbull's Slitscan VFX - After Effects Mastery
Graham Quince May 21, 2026
0 Comments
In this After Effects tutorial, I'm divi...
21/05/2026
Cavalry: An Array of Fun Stuff
Simon Ubsdell May 21, 2026
0 Comments
Arrays are a really powerful feature of Cavalry and here we'll go over some o...
21/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
21/05/2026
Bitmovin, a leading provider of video streaming solutions, has announced that streaming service provider, Watch Brasil, has replaced its legacy systems with Bit...
21/05/2026
OWC Launches Dads and Grads Promotion with Exclusive Savings
Brie Clayton May 21, 2026
0 Comments
The gifts they'll actually use - save on cutting...
21/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
21/05/2026
For cinematographer Ashley Barron ACS ( Rivals , Dangerous Liaisons , Disney's Doctor Who ), setting the look of Netflix's How to Get to Heaven from ...
21/05/2026
Jean-Fran ois Hensgens, AFC, SBC, (Tueurs, Six Days in Spring, Le Fil) brings his signature visual approach to Cannes 2026 premiering biopic L'Affaire Marie...
21/05/2026
2026 delegation for Partner with Australia (UK) initiative announced 21 May 2026
Screen Australia and Ausfilm have today announced the delegation for the 2026 ...
21/05/2026
Beeble launches Canvas, a node-based AI compositor for VFX and Virtual Productio...
21/05/2026
Shelly Johnson Elected President of American Society of Cinematographers
Brie Clayton May 20, 2026
0 Comments
The American Society of Cinematographers...
21/05/2026
ARRI expands Management Board to accelerate next phase of growth and innovation
Brie Clayton May 20, 2026
0 Comments
ARRI expands its Management Board...
21/05/2026
Back to All News
In a Broken System, How Far Will You Bend? Netflix Releases Ma...
21/05/2026
Back to All News
RHYTHM FLOW ITALY: The Trailer Is Out Now For the Third Seas...
21/05/2026
Back to All News
Our Latest Steps to Make Content More Accessible
Product
21 May 2026
Global
Link copied to clipboard
Download all assets
Listen to the a...
21/05/2026
Tell us a little bit about your job I mainly work across paid and organic social, PPC, and SEO. The role is really varied, which I love.
If you weren't a D...
21/05/2026
Dublin DJ RKM333 wins 2FM competition and a coveted slot at this year's Forbidden Fruit Festival
2FM's search for the next big Irish DJ concluded this ...
21/05/2026
The mission begins now.
GeForce NOW is dialing up the action with a blockbuster...
20/05/2026
True to the Music City theme, the Tennessee Titans plan to make live music a prominent fixture on game days at the new venue
Reflecting the continuing converge...
20/05/2026
The long-term goal is innovation for the next generation of hockey rinks at both the professional and the community level
The National Hockey League (NHL) toda...
20/05/2026
End-users and vendors alike work toward cost-effective yet high-quality solution...
20/05/2026
The National Football League has announced that Nashville will host Super Bowl LXIV in 2030 at the new Nissan Stadium. The announcement was made at the NFL Spri...
20/05/2026
The NFL has announced that the 2028 NFL Draft presented by Bud Light will take place in Minnesota, uniting fans from around the world to celebrate one of the mo...
20/05/2026
As professional AV workflows continue to evolve, expectations around audio, video, networking, and control are rising rapidly. At InfoComm 2026 in Las Vegas, La...
20/05/2026
Haivision will showcase its latest innovations at InfoComm 2026, taking place fr...
20/05/2026
For the seventh year, Spotify is returning to CMA Fest with Spotify House, the festival's premiere destination for fans. We're taking over downtown Nash...
20/05/2026
Amp-simulation software expanded
Acustica Audio's latest release greatly expands on their amp-simulation platform, turning it into a complete amplifica...
20/05/2026
MainStage integration, Analog Lab improvements & more
Arturia have just announced the release of an update that brings an assortment of new features to thei...
20/05/2026
At the Annual General Meeting held on May 20, 2026, the shareholders of SGL Carb...
20/05/2026
From Gulkula to the nation: Yothu Yindi Foundation and NITV deepen national acce...
20/05/2026
SBS appoints David Fernandez as National Manager, Digital & TV Sales
20 May, 2026
Media releases
SBS has appointed David Fernandez as National Manager, Dig...
20/05/2026
Rohde & Schwarz and INFOZAHYST: A strategic alliance set to redefine modern defe...
20/05/2026
A Rotating Detonation Engine being hot fire tested at Purdue University's Zu...
20/05/2026
A U.S. Army VAMPIRE system, assigned to Bravo Battery, 1st Battalion, 51st Air Defense Artillery Regiment, 7th Infantry Division/Multi-Domain Command - Pacific ...
20/05/2026
Cable Captures Only Monthly Increase Among Viewing Categories in March, Earns it...
20/05/2026
April brought a symbolic decrease in the overall time spent in front of television screens. On average, Poles watched video content for 3 hours and 51 minutes a...
20/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
20/05/2026
The Royal Television Society Technology Centre today announces the launch of the RTS Technology Awards 2026, celebrating excellence, innovation and achievement ...
20/05/2026
In the heart of London's financial district, the new purpose-built Troubadour Canary Wharf Theatre invites audiences to experience Suzanne Collins' inte...
20/05/2026
LiveU, the leader in live IP-video solutions, today announced that production powerhouse BCC Live successfully deployed the new LU900Q intelligent production un...