
-- Senior Technical Support Engineer
Object Matrix Limited Cardiff CF10
£35,000 £40,000 a year (depending on experience)
The Vacancy
We are a leading software organisation looking for a Senior LINUX Support engineer to join our exciting and rapidly expanding company. This role would suit someone with a flexible working attitude and a strong interest in all facets of IT. Your role will be to help develop a stronger product, including making recommendations on better hardware and making LINUX installation configuration improvements. You will be responsible for activities for business-critical systems and you will need strong problem solving and debugging skills.
The Company
Object Matrix is the leading provider of digital content governance and object storage solutions to the media/entertainment industry. Customers include BBC, BT, TV Globo Brasil, NBC Universal to name a few. Based in Cardiff (UK) our offices are situated a minute walk from Cardiff Central train station making it an easy commute by train. Object Matrix was listed as the fastest growing Welsh Software companies in 2016 (Fast Growth 50 in 2016 (18th overall)).
Duties and Responsibilities
Implement and support on site based scalable nearline storage solutions for high profile worldwide companies.
Provide remote support and applications both remotely and on-site support for client servers and applications.
Handling support related incidents observing SLAs.
Work closely with clients to understand their mission and needs.
Work on improving internal technical processes and internal systems.
Participate in all aspects of the new projects implementation, server's configurations, documentation, and deployment.
Support Linux (Ubuntu) system administration.
Understand planned operations and deployment activities, as well as preventive maintenance.
Work customer facing flows (ITILv3 knowledge is a plus), 2nd and 3rd level customer support.
Evaluate hardware (loading appropriate drivers & setting up hardware correctly).
Experience
Three or more years proven LINUX experience.
Strong experience in implementing and supporting complex Linux server infrastructure environments.
Hands-on experience with customer facing flows and applications (ITILv3 knowledge is a plus).
Experience in Windows Client and Server OS, MAC OS, Linux Client OS (Red Hat derivatives).
Experience with activities for business-critical systems.
Skills and knowledge
Advanced knowledge of enterprise class server hardware.
Understanding and appreciation for process and documentation outside of the technical aspects.
Considerable knowledge and experience in implementing, providing on-going support and maintenance for storage server environments.
Knowledge in clustering and horizontal scaling.
Strong problem solving and debugging skills.
Great communication, presentation, and writing skills.
Knowledge of SAN/storage.
Strong knowledge of Active Directory and Windows server administration.
Knowledgeable of Virtual environments including KVM, Proxmox, Virtual Box.
Knowledge of managing and exporting Virtual Machines to other environments.
Good knowledge of generic application technologies such as DNS, SMTP, SNMP, SAMBA, SFTP.
Package
Competitive salary & commission/bonus structure.
Up to 25 days vacation + public holidays.
Company pension scheme.
Flexible working.
Working Hours
This is a full-time position. You will be expected to work 40 hours per week and our core business hours are UK 09:00am - 5:30pm Monday to Friday. However, as occasional travel is essential, flexible business hours will take into account hours away from base. There is also a requirement to provide out of hours support on a weekly rota basis.
If you are interested in these vacancies, please send your CV and covering letter explaining your experience relevant for the role to hr@object-matrix.com. Interviews will be held in our Cardiff office at a mutually convenient date and time.
About Object Matrix Object Matrix provides digital content governance and object storage platforms. The company was built on the philosophy that archive systems should be scalable and interoperable, as well as ensuring instant access to data and metadata. Its flagship product, MatrixStore, is an integrated object storage software solution providing protection and governance for the lifetime of any digital content. It's used by global organisations that create, curate, and distribute video content, including NBC Universal, TV Globo, the BBC and BT.
Object Matrix is comprised of a team of storage industry experts with a shared vision for high levels of data security combined with intuitive user interfaces. In addition to providing solutions and product integrations for the storage, search and retrieval of media assets, Object Matrix also provides consultancy, training, systems integration, and ongoing support services.
www.object-matrix.com
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
01/05/2026
January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...
01/04/2026
January 4 2026, 18:00 (PST) DOLBY AND DOUYIN EMPOWER THE NEXT GENERATON OF CREATORS WITH DOLBY VISION
Douyin Users Can Now Create And Share Videos With Stun...
15/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
15/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
15/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
15/01/2026
NVIDIA kicked off the year at CES, where the crowd buzzed about the latest gaming announcements - including the native GeForce NOW app for Linux and Amazon Fire...
14/01/2026
Staines-upon-Thames, UK, 13th January, 2026 ITV, one of the UKs leading broadcasters, has selected Yospace, the global leader in Dynamic Ad Insertion (DAI), to ...
14/01/2026
Tech Focus: Audio Consoles, Part 2 - New Options for Virtual MixingA variety of solutions offer both technical and economic benefitsBy Dan Daley, Audio Editor
...
14/01/2026
Tech Focus: Audio Consoles, Part 1 - Key Component Evolves Toward the Totally Vi...
14/01/2026
SVG Summit 2025: Audio from Monday Workshops Now AvailableListen to sessions from Live Production Innovation, AI Production Tools, Cloud Production, Content Wor...
14/01/2026
The L3Harris large T7 robotic systems will provide U.S. Navy and U.S. Marines wi...
14/01/2026
Steiger Media's adoption of Calrec's compact Argo M console not only makes its innovative new hybrid truck faster, more efficient, and agile, but also e...
14/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
14/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
14/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
14/01/2026
January 14th, 2026
TRIBECA ANNOUNCES BEST NEW YORK SHORT AWARD FOR 25TH ANNIVERSARY FESTIVAL
In Celebration of Its 25th Anniversary, Tribeca Introduces a N...
14/01/2026
Wednesday 14 January 2026
Sky News announces Cathy Newman to lead flagship new political programme
Sky News today announces that award-winning journalist and ...
14/01/2026
Back to All News
State of Fear, The First Spin-Off of a Netflix Brazil Producti...
14/01/2026
The first stamp of An Post's 2026 Stamp Programme, marking 100 Years of Broadcasting, was unveiled at the GPO by Patrick O'Donovan TD, Minister for Cult...
14/01/2026
It's official! Beverley Callard has landed in Carrigstown. The beloved actor, known for her unforgettable roles and iconic screen presence, is joining the c...
13/01/2026
Independent media in Brazil and Colombia is facing an urgent crisis of traditional business models alongside a deteriorating security environment, according to ...
13/01/2026
NHL Situation Room 2.0: How Sony Hawk-Eye Powers Centralized Officiating, Player...
13/01/2026
NBC Sports Ices the Audio for the 2026 Prevagen U.S. Figure Skating Championship...
13/01/2026
DMF and MXL in practice: Which vendors are adopting it, and how fast is the ecos...
13/01/2026
CES 2026: Five Important Sports-Tech BuzzwordsThe terms highlight innovations for sports production at the showBy Daniel Frankel, SVG Contributor
Tuesday, Jan...
13/01/2026
For TGL Season 2, Unity 6 Boosts Virtual-Graphic Quality; COSM 360 Cameras Impro...
13/01/2026
Resetting Expectations? The State of the Sports Industry with Devoncroft's J...
13/01/2026
Top Row L-R: Ana Katz, Natalia Almada, Bao Nguyen, Tatiana Maslany, A.V. Rockwell, Dr. Heather Berlin
Second Row L-R: Sophie Barthes, Azazel Jacobs, Janicza Br...
13/01/2026
DoW to invest $1B in planned independently traded Missile Solutions business...
13/01/2026
L3Harris Chairman and CEO Christopher Kubasik and Under Secretary of War for Acq...
13/01/2026
April 10, 2025
First Gulf has taken a significant step in its U.S. expansion with the launch of its first industrial development in the country.
First Westla...
13/01/2026
April 11, 2025
Canadian footwear retailer SoftMoc has signed a lease for 145,600 square feet at 901 Hopkins Street in Whitby, where the space will serve as a w...
13/01/2026
April 14, 2025
First Gulf is proud to announce that 25 Ontario has officially received its occupancy permit, marking the transition from an active construction...
13/01/2026
April 28, 2025
First Gulf has been awarded a design-build lease for a new 350,000 square foot office and warehouse facility for Sherwin-Williams. This project ...
13/01/2026
August 13, 2025
First Gulf Expands U.S. Industrial Footprint with First Savanna...
13/01/2026
August 13, 2025
First Gulf is proud to partner with Toromont Industries Ltd. to...
13/01/2026
October 10, 2025
First Gulf is pleased to announce that PPFD, a leading third-party logistics company, has leased 146,536 square feet at 901 Hopkins Street in ...
13/01/2026
Singapore - January 13, 2026 - Nielsen today announced the appointment of Matty Lin to its Commercial Organization as APAC regional sales leader.
Based in Sing...
13/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
13/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
13/01/2026
Nine-week performance series brings music, dance, theatre, and storytelling to downtown Durham, January - March 2026 (Durham, NC) The Chamber Orchestra of the T...
13/01/2026
Berklee Launches AIMS, an Artist-Centered Summit on Music and AI Hosted by the Berklee Emerging Artistic Technology Lab (BEATL), the event will focus on the i...
13/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
13/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
13/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
13/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
13/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
13/01/2026
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...