DC13-343 October 9, 2013
BT launches high definition business collaboration services
BT to deliver superior user experience on any device: the conversation just gets better
BT today announced the launch of a series of new services that promise to transform the quality of business conversations and greatly improve the way people work together within and between large organisations. Meetings using conferencing services, video and online collaboration systems will become much more life-like and available on devices ranging from desktop computers and fixed line phones to tablets and smartphones.
HD Voice, a new service that changes the quality of phone audio enabling faster and better communication, will be available at no extra charge to all existing and new BT One customers.
Later this month, BT and Dolby Laboratories will announce the full details of a ground breaking new offer that transforms audio conference calls by making them sound and feel like in-person meetings. Both companies will also share brand new academic research analysing the impact of voice quality on the productivity of online collaboration.
Broader enhancements to the BT One portfolio of unified communications and collaboration solutions deploy technology from partners such as Avaya, Cisco and Microsoft. They are available over BT's global network and can be delivered as cloud-based, on-site or a mix of both, allowing customers to find the best fit to their business case and to benefit from the most flexible pricing options.
BT's collaboration portfolio allows customers to gradually move their communications infrastructure from the typically complex combination of ageing analogue and digital technologies to a single unified platform where the latest IP technology transforms the experience. This can be done at a pace selected by the customer, and allows end-users to collaborate from and to any mobile or desktop device, through wi-fi, cellular or fixed line network services, regardless of whether the device is corporate or managed under Bring Your Own Device (BYOD) policies.
With the help of the BT Advise teams of professional services consultants, customers can take advantage of BT's wealth of experience in how to further improve end user experience in an efficient and cost effective way. They will be able to integrate new services with their existing infrastructure without having to rip and replace, allowing them to make the most of existing investments and avoid disruption to their organisations.
Luis Alvarez, chief executive officer, BT Global Services, said: BT has been helping businesses have successful conversations over vast distances for more than a hundred years. Today, the world of collaboration is changing faster than ever before. There are big opportunities for organisations that create new ways of collaborating in a work environment. In today's world of clouds, IP and social media the quality of experience is what counts in the eyes of the user. At BT, we're not only revolutionising voice, we are bringing together the best possible quality of video, instant messaging, web conferencing and streaming. We allow people to collaborate in a way that speeds up decision making and helps global organisations reduce travel costs and carbon footprint. The industry will now compete on this new ground and I am proud that these announcements show BT spearheading that transformation. Better conversations are the key to creating a better future.
Jason Andersson, program director, EMEA Telecom and Networking at IDC said IDC sees the Unified Communications market as a diverse market with need for integration with an ecosystem of providers and a strong network to support it. These enable providers to deliver a comprehensive and integrated range of services in the market, including audio, video and web conferencing, to bring solutions together that are providing a seamless experience for their users. BT understands these challenges and opportunities in the Unified Communications and Collaboration area.
Notes to Editors
The launches include the following highlights :
BT One Cloud Cisco: the platform is now based on Cisco Hosted Collaboration Solution (HCS), the latest version of Cisco's cloud telephony and unified communications portfolio. The new hosted solution, featuring HD voice, HD video, IM, presence and collaboration, can be deployed rapidly on a pay per user basis with no commitment.
BT One Cloud for Microsoft Lync: the platform is now upgraded to Microsoft Lync 2013, with a new integrated SIP offer, integration with Skype and an enhanced app for better calls and video on mobile devices. It is available on premise or as a cloud solution. BT is the only operator that can fully integrate Lync 2013 into its network, thus enabling calls to fixed lines directly from the Lync platform.
BT One Cloud iComms: a BT developed utility-based solution with no upfront cost, offering full unified communications capability with a mobile client supported across different devices, enabling better collaboration within teams and with customers and suppliers
BT One Enterprise Avaya: the on site platform is now based on IP Office, a new low-cost evolution for legacy Avaya environments. It is designed for mid-size businesses and allows users to connect and collaborate using smart phones, laptops, tablets, home phones and office phones.
BT One Enterprise Cisco: the on site platform is now upgraded to release 10, delivering improved BYOD capability and additional video functionalities.
BT One Voice anywhere: a new mobile only' offer for customers not on BT One Voice VPN. It allows customers to take the costs savings of BT's One Voice service from the fixed lines to mobile phones, resulting in cost savings of more than 45% on outgoing international mobile and roaming charges
Most recent headlines
09/11/2025
Dalet today announced a transformative leap forward for media operations: Agentic Artificial Intelligence (AI) that unifies the Dalet ecosystem under one natura...
23/10/2025
The new solution is industry's first multi-channel receiver available for L3Harris's resilient tactical high-frequency data waveforms....
23/10/2025
NEW YORK During a high-profile session at NAB Show New York, new survey data was shared that revealed significant public concern over artificial intelligence (A...
23/10/2025
BELLEVUE, Wash. and NEW YORK Fox Weather has tapped T-Mobile as its preferred communications provider and said all of its reporters will be equipped with SuperM...
23/10/2025
RASTATT, Germany Broadcast and media workflow technology vendor Lawo has tapped Mike Wright as VP of sales, North America....
23/10/2025
MONTREAL European cultural broadcaster ARTE has selected Grass Valley LDX 135 cameras and Creative Grading solution as part of its move from SDI/1080i to a nati...
23/10/2025
CINCINNATI The E.W. Scripps Company has named Daniel Parsons as its new chief information security officer, effective Oct. 20....
23/10/2025
ALAMEDA, Calif. Northern Michigan broadcaster WWTV recently completed a major IP-based upgrade that connects its new Traverse City studio with its control room ...
23/10/2025
A deadline is looming for a new carriage deal between Verizon's Fios TV and Nexstar, with both Verizon and the pay TV-backed American Television Alliance bl...
23/10/2025
NEW YORK During a high-profile session at NAB Show New York, new survey data was shared that revealed significant public concern over artificial intelligence (A...
23/10/2025
BELLEVUE, Wash. and NEW YORK Fox Weather has tapped T-Mobile has as its preferred communications provider and announced that all Fox Weather reporters are being...
23/10/2025
PBS will use generative AI from Amazon Web Services to provide enhanced search results to viewers on the PBS App and PBS LearningMedia platforms, the network an...
23/10/2025
Back to All News
The Resurrected' Marks First Chinese-Language Series to L...
23/10/2025
RT is today publishing a statistical summary from the Register of External Activities for the second quarter of 2025.
The RT Register of External Activities ...
23/10/2025
Series three of the award winning, hit comedy entertainment series The 2 Johnnies Late Night Lock In is back on your screens, celebrating the very best of all t...
23/10/2025
Performances by Michael Flatley, Andy Irvine, Cuckoo's Nest, Foster and Allen and more
Friday 24 October, 8pm on RT One and RT Player
Fleadh Cheoil re...
23/10/2025
The nights grow longer and the shadows get bolder with Vampire The Masquerade: B...
22/10/2025
Prime Video Inks Deal To Present NFL Black Friday Game Worldwide By SVG Staff
Wednesday, October 22, 2025 - 10:06 am
Print This Story | Subscribe
Story ...
22/10/2025
NBA Tip-Off: ESPN Goes 1080p HDR End-to-End, Flipping HDR Switch on REMI and REM...
22/10/2025
FloSports Empowers Division II, III Athletic Departments With Turnkey Production...
22/10/2025
Wall Street Video Summit Debuts, Bringing Together 200 Financial Enterprise Vide...
22/10/2025
Dueling Pianos: International Chopin Piano Competition Is as Competitive as a Ba...
22/10/2025
In 1995, a young Colombian artist released an album that would change Latin pop ...
22/10/2025
Over the past few months, a photovoltaic system has been installed on a three-he...
22/10/2025
The Orion spacecraft for NASA's Artemis II mission is stacked on the Space Launch System (SLS) rocket in High Bay 3 of the Vehicle Assembly Building at Kenn...
22/10/2025
L3Harris' Hybrid SATCOM is resilient by design, offering path diversity that eliminates vulnerabilities by routing data across the best available networks i...
22/10/2025
WASHINGTON, D.C. Organizers of NAB Show New York said they are expecting more than 12,000 registered attendees from about 100 countries along with 260 exhibitor...
22/10/2025
WASHINGTON, D.C The organizers of The 2025 NAB Show New York have announced that they are expecting more than 12,000 registered attendees from about 100 countr...
22/10/2025
Masque Sound, a leading theatrical sound reinforcement, installation and design company, supplied an extensive gear package of professional-grade equipment for ...
22/10/2025
Lightware, a global leader in signal management and AV connectivity solutions, is seeing strong market momentum for the UCX-3x3-TPX-RX20, a compact transmitter-...
22/10/2025
MELVILLE, N.Y. Chyron has released PAINT 10.2, the latest update for its telestration platform, adding support for SMPTE ST 2110 IP workflows, expanding brandin...
22/10/2025
WASHINGTON Run3TV today said NBCUniversal is joining as an investor in the ATSC 3.0 Framework Authority, which develops the Run3TV NextGen TV application platfo...
22/10/2025
ATLANTA swXtch.io will feature two new networking solutions extending the company's reach across more cloud and on-prem workflows at NAB Show New York, set ...
22/10/2025
The Warner Bros. Discoverys HBO Max streaming services has increased prices for all its streaming tiers effectively immediately for new customers. Existing cust...
22/10/2025
LOS ANGELES OpenDrives has signed a new distribution partnership deal with Versatile Distribution Services (VDS) to strengthen its channel and streamline how it...
22/10/2025
WASHINGTON, D.C The organizers of The 2025 NAB Show New York have announced that they are expecting more than 12,000 registered attendees from about 100 countr...
22/10/2025
Samora Pinderhughes Brings Immersive Sound to Berklee's Signature Series The artist and composer, who's worked with Herbie Hancock, Robert Glasper, Co...
22/10/2025
BMI Day at Berklee Celebrates Composer Fil Eisler and Awards Scholarship to Stud...
22/10/2025
October 22nd, 2025 TRIBECA ANNOUNCES STAR-STUDDED LINEUP OF MEMBERSHIP EVENTS F...
22/10/2025
Rohde & Schwarz and TRUMPF cooperate in drone defense Rohde & Schwarz and TRUMPF partner to deliver a comprehensive drone defense solution combining Rohde & S...
22/10/2025
European Broadcaster Upgrades To Grass Valley's NativeIP LDX 135 Cameras And...
22/10/2025
Everyone Gets a Better Deal on Verizon with New FOX One Perk The $15 FOX One streaming service perk is yet another way Verizon continues to add savings for cu...
22/10/2025
First Look Hidden Assets Series 3
Premieres on 9th November 9:30pm on RT One & RT Player
WATCH HERE Promo Link: Hidden Assets Series 3 | RT
The Crimin...
21/10/2025
NAB New York 2025: Although AES Show Is on Its Own, Audio Will Be a Major Part o...
21/10/2025
NAB New York 2025: Business of Broadcast and Media,' Future of Content'...
21/10/2025
SVG All-Stars: Ethan Folz, Senior Director, Digital Operations and Quality of Ex...
21/10/2025
NBA on NBC/Peacock: Livestream Offers Graphic Overlays, Predictive Gaming, Ancil...
21/10/2025
NBA on NBC/Peacock: At the Front Bench With Producer Frank DiGraci and Director ...
21/10/2025
NBA on NBC/Peacock: NBC Sports, NEP Build Ultra-Flexible Production Plan That Se...
DC13-343 October 9, 2013 
