The quick-service restaurant industry is a marvel of modern logistics, where speed, teamwork and kitchen operations are key ingredients for every order. Yum! Brands is now introducing AI-powered agents at select Pizza Hut and Taco Bell locations to assist and enhance the team member experience.
Today at the NVIDIA GTC conference, Yum! Brands announced a strategic partnership with NVIDIA with a goal of deploying multiple AI solutions using NVIDIA technology in 500 restaurants this year.
World's Largest Restaurant Company Advances AI Adoption Spanning more than 61,000 locations, Yum! operates more restaurants than any other company in the world. Globally, customers are drawn to the food, value, service and digital convenience from iconic brands like KFC, Taco Bell, Pizza Hut and Habit Burger & Grill.
Yum!'s industry-leading digital technology team continues to pioneer the company's AI-accelerated strategy with the recent announcement of Byte by Yum!, Yum!'s proprietary and digital AI-driven restaurant technology platform.
Generative AI-powered customer-facing experiences like automated ordering can help speed operations - but they're often difficult to scale because of complexity and costs.
To manage that complexity, developers at Byte by Yum! harnessed NVIDIA NIM microservices and NVIDIA Riva to build new AI-accelerated voice ordering agents in under four months. The voice AI is deployed on Amazon EC2 P4d instances accelerated by NVIDIA A100 GPUs, which enables the agents to understand natural speech, process complex menu orders and suggest add-ons - increasing accuracy and customer satisfaction and helping reduce bottlenecks in high-volume locations.
The new collaboration with NVIDIA will help Yum! advance its ongoing efforts to have its engineering and data science teams in control of their own intelligence - and deliver scalable inference costs, making large-scale deployments possible.
At Yum, we have a bold vision to deliver leading-edge, AI-powered technology capabilities to our customers and team members globally, said Joe Park, chief digital and technology officer of Yum! Brands, Inc. and president of Byte by Yum!. We are thrilled to partner with a pioneering company like NVIDIA to help us accelerate this ambition. This partnership will enable us to harness the rich consumer and operational datasets on our Byte by Yum! integrated platform to build smarter AI engines that will create easier experiences for our customers and team members.
Rollout of AI Solutions Underway Yum!'s voice AI agents are already being deployed across its brands, including in call centers to handle phone orders when demand surges during events like game days. An expanded rollout of AI solutions at up to 500 restaurants is expected this year.
Computer Vision and Restaurant Intelligence Beyond AI-accelerated ordering, Yum! is also testing NVIDIA computer vision software to analyze drive-thru traffic and explore new use cases for AI to perceive, alert and adjust staffing, with the goal of optimizing service speed.
Another initiative focuses on NVIDIA AI-accelerated restaurant operational intelligence. Using NIM microservices, Yum! can deploy applications analyzing performance metrics across thousands of locations to generate customized recommendations for managers, identifying what top-performing stores do differently and applying those insights system-wide.
With the NVIDIA AI Enterprise software platform - available on AWS Marketplace - Byte by Yum! is streamlining AI development and deployment through scalable NVIDIA infrastructure in the cloud.
The bottom line: AI is making restaurant operations and dining experiences easier, faster and more personal for the world's largest restaurant company.
Most recent headlines
11/12/2025
Dalet, a leading provider of cloud-native, end-to-end media workflow solutions, ...
01/12/2025
L3Harris and PentenAmio formalise their teaming agreement at MilCIS 2025, streng...
01/12/2025
Artemis II is NASA's first crewed flight test of the Space Launch System rocket and Orion spacecraft. The crew, from left: Commander Reid Wiseman, Pilot Vic...
01/12/2025
IRVINE, Calif. Wooden Camera has introduced its new Accessory Collection for the Canon EOS C50. The new lineup includes a low-profile, gimbal-ready cage, expand...
01/12/2025
WASHINGTON The Federal Communications Commission has released a tentative agenda for its Dec. 18 Open Commission Meeting that will include a vote on a report an...
01/12/2025
In most years, a graph of annual local TV ad spending is about as predictable as an electrocardiogram of a reasonably healthy patient in a doctor's office. ...
01/12/2025
Many industries have seen big-ticket hardware turn into software. Switchers, though, demand a combination of real-time performance and sheer bandwidth that has ...
01/12/2025
GENEVA Shanghai will host the next quadrennial Radiocommunication Assembly (RA-27) and World Radiocommunication Conference (WRC-27), Oct. 11-Nov. 12, 2027. This...
01/12/2025
NEW YORK Just in time for Giving Tuesday tomorrow (Dec. 2), the Broadcasters Foundation of America is seeking out donations to help television and radio industr...
01/12/2025
STOCKHOLM, Sweden Net Insight CEO Crister Fritzson has informed the company's board that he will retire from the video transport and media cloud technology ...
01/12/2025
01 Dec 2025
Kyivstar and Ukrainian Ministry of Digital Transformation Select Go...
01/12/2025
The prequel to the global hit Sky Original mob crime saga, Gomorrah' is a s...
01/12/2025
Featuring Florence Welch, Red Hot Chilli Peppers' Flea, designer Bella Freud...
01/12/2025
Back to All News
A Down to Earth, All Too Relatable Hero: Cashero' Teaser ...
01/12/2025
In the rush to deliver content to every screen, many broadcasters overlook one of the most crucial steps in the workflow: format and frame rate conversion. Get ...
01/12/2025
Fox Corporation Chief Financial Officer Steve Tomsic to Participate in Upcoming ...
01/12/2025
Arvato Systems' Virtual Private Cloud (VPC) Receives BSI C5 Certification (T...
01/12/2025
Summary This short video gives you an summary of the changes in under two minutes.
--...
01/12/2025
As the festive season approaches, RT Supporting the Arts is proud to showcase a...
01/12/2025
Researchers worldwide rely on open-source technologies as the foundation of their work. To equip the community with the latest advancements in digital and physi...
01/12/2025
Festive specials of Christmas in Kilmainham presented by Marty Whelan, High Road Low Road, Callan Kicks the Year and Keys to My Life
Ring in the New Year with ...
01/12/2025
Architect and television presenter Hugh Wallace, best known to RT audiences as a long-serving judge on Home of the Year, has died at the age of 68.
In a state...
28/11/2025
Nadia Fall attends the 2025 Sundance Film Festival premiere of Brides at the Egyptian Theatre on January 24, 2025, in Park City, Utah. (Photo by Donyale West/...
28/11/2025
It's easy to ignore those little red update available badges. But when it ...
28/11/2025
WASHINGTON Federal Communications Commission has released a tentative agenda for the December Open Commission Meeting scheduled for Thursday, December 18, 2025 ...
28/11/2025
The Professional Fighters League is looking to super-serve fans of mixed martial...
28/11/2025
Fubo has released in beta on select Roku devices a new feature that lets users display up to four simultaneous streams at once....
28/11/2025
The WNBA playoffs and Week 4 of the NFL regular season highlight the list of live sports events airing on television this weekend....
28/11/2025
The 32nd class of honorees to the B+C Hall of Fame took to the stage at New York's Ziegfeld Ballroom on September 26 for a gala induction event. Click below...
28/11/2025
We hold in our hands the very last Next Text for Next TV, the weekly back-and-fo...
28/11/2025
DirecTV said it made a deal with EchoStar to buy EchoStar's video businesses, including satellite-TV provider Dish TV and virtual MVPD Sling TV, for $1 plus...
28/11/2025
The Broadcasting+Cable Hall of Fame, the premier industry event paying tribute to the influencers, innovators and shining lights of broadcast, cable and streami...
28/11/2025
Friday 28 November 2025
Sky Sports x Slawn drop limited-edition football jersey...
28/11/2025
Rohde & Schwarz shows resilience in a challenging environment, revenue exceeds t...
28/11/2025
Unwrapped: The Toy Show Appeal - airing this Sunday on RT One and RT Player- s...
27/11/2025
LONDON Vizrt has added several AI-driven advanced features offering improved speed, intelligence and accuracy in the newest version of its media asset managemen...
27/11/2025
Prime Video has launched AI-powered video season recaps in a beta version for select English-language Prime Original series in the U.S., a move Amazon is callin...
27/11/2025
Back to All News
Netflix's Raat Akeli Hai: The Bansal Murders Marks a Grand...
27/11/2025
27 Nov 2025
GSMA brings M360 Eurasia 2026 to Samarkand in partnership with VEON...
27/11/2025
Tahar Rahim and Izuka Hoyle star in the gripping six-part Sky Original from Acad...
27/11/2025
Thursday 27 November 2025
Sky Arts Reveals the Nation's Greatest Basslines - and Queen Reign Supreme
The UK's most iconic basslines have been revealed...
27/11/2025
Back to All News
Stranger Things 5': Prepare for One Last Adventure With O...
27/11/2025
The media industry has a paradox at its core. It's an industry built on light, color and imagination, yet behind the scenes, it's powered by one of the ...
27/11/2025
Rating reflects rating progress across areas including policies, diversity & inclusion, health & safety and Net Zero leadership
Winchester, UK, 27 November 202...
27/11/2025
What are the industry standards for Retail Media? Kathryn explains that certification is based on the IAB Europe Retail Media Measurement Standards and the IAB ...
27/11/2025
World champion boxer and Irish sporting icon Katie Taylor will be in studio this...
27/11/2025
Roblox, one of the world's most popular online gaming platforms for primary ...
27/11/2025
Black Friday is leveling up. Get ready to score one of the biggest deals of the season - 50% off the first three months of a new GeForce NOW Ultimate membership...
26/11/2025
SVG Sit-Down: Prime Video EP Mike Muriano Previews Massive Black Friday Slate Fe...
The quick-service restaurant industry is a marvel of modern logistics, where speed, teamwork and kitchen operations are key ingredients for every order. Yum! Brands is now introducing AI-powered agents at select Pizza Hut and Taco Bell locations to assist and enhance the team member experience.
