Sky Broadband launches full fibre 24/7 switching support serviceExperience the UK's most reliable broadband technology for less with Sky Broadband Full Fibre 300 now just £29pmTuesday 1 October 2024
From today, Sky Broadband is the UK's only major provider with a dedicated 24/7 switching support service. So, when moving to Sky, customers can get through to a real person with any questions about switching their broadband, day or night.
Whether up late catching up on a to-do list or realising in the early hours of the morning their broadband installation date clashes with a dentist appointment, customers can access the 24/7 service for round the clock support.
Switching broadband providers is easier than ever under the industry's new One Touch Switch process - customers simply need to let Sky Broadband know they'd like to change to one of its packages and the switch will be completed for them. There's no need to contact their current provider.
As the UK's least complained about major provider according to Ofcom's quarterly complaints report, Sky Broadband has launched the 24/7 switching support service to continue to put customers first. When switching to Sky Broadband we'll support customers with:
The Digital Hub: After switching to Sky Broadband customers will get access to the digital hub packed with everything they need to know when switching their broadband, from set up to billing. If customers can't get the answers they need there, the 24/7 switching support service means they'll always be able to get through to a real person.
24/7 Service: Customers can speak to an agent via phone between 8am and 8pm, or use the online chat function from 8pm to 8am for round the clock support.
Expert Engineers: Sky Broadband also has expert engineers on hand if needed to help customers switch and stay connected.
For even more reasons to switch to Sky Broadband, its Full Fibre 300 package is now at its lowest ever price, just £29pm (with a 24 month contract*), until the 23rd October, with savings of £11pm and average download speeds of 300Mb/s. The new speed for bigger, busier households is eight times** faster than our standard full fibre products.
Amber Pine, Managing Director of Connectivity, Sky Broadband said: We know switching broadband providers is a big decision for our customers, so we're making it easier than ever. As the UK's only major provider with a 24/7 broadband switching support service, we can help with round the clock questions about your Sky Broadband or even change your Full Fibre installation date in the early hours of the morning!
With Sky Broadband Fibre, get the speed we promised, and WiFi in every room or money back***. To switch to Sky Broadband, see here.
Notes to editors
*Prices may change during contract
** 8x faster: Comparison of average download speed of Sky Full Fibre 300 (Full Fibre - 300Mbps) vs Sky Broadband Superfast 35 (Part-fibre FTTC / SO GEA - 35Mbps)
***Claim max 1 months subscription per minimum term, per guarantee.
As part of the 24/7 service, customers can call on 03337591018 between 8am and 8pm to speak to an agent.
To make it easier for customers to shop the UK's most reliable broadband technology, Sky Broadband has recently re-named its Full Fibre products
Was
Now
Average download speed
Superfast
Superfast
61 for FTTC
Superfast
Full Fibre 75
75 Mb/s
Full Fibre 100
Full Fibre 100
100 Mb/s
Ultrafast
Full Fibre 150
150 Mb/s
Full Fibre 300
Full Fibre 300
300 Mb/s
Ultrafast Plus
Full Fibre 500
500 Mb/s
Gigafast
Full Fibre Gigafast
900 Mb/s
About SkySky is one of Europe's leading media and entertainment companies and is part of Comcast Corporation, a global media and technology company that connects people to moments and experiences that matter. At Sky we Believe in Better. It's in our DNA.
We're famous for innovation. We offer the world's smartest TV, Sky Glass; our plug and play streaming puck, Sky Stream; the best aggregation platform, Sky Q: and streaming services NOW and WOW. We provide connectivity you can count on in mobile, fast, secure, reliable residential and business broadband, as well as smart home protection through Sky Protect.
We're Europe's premium content producer. We create award-winning original content, produce the biggest live sporting events, and we provide free access to news and the arts. Our new state-of-the-art film and TV studio Sky Studios Elstree is projected to attract £3 billion of new production investment to the UK in its first five years and create up to 2,000 jobs.
We are a diverse and inclusive employer that has a positive impact on society and the communities that we work and live in. Sky plays a major role in the UK's cultural economy and, in 2022 alone, supported a contribution of £20 billion to UK GDP, broadcast 70,000 hours of elite sports coverage and invested over £130 million to provide news to consumers free of charge.
Latest news
Sky and NOW Team Up with Dogs Trust to Launch Pop-Up Bonfire Night TV Channel for Anxious Pets
Sky Original film sets UK release of Nick Frosts horror comedy Get Away from XYZ Films
Big Zuu & AJ Tracey embark on a global quest for the world's most expensive dishes in Sky Max's new original series Big Zuu & AJ Tracey's Seriously Rich Flavours, coming in 2025
DUNE: PROPHECY coming exclusively to Sky and NOW on November 18, as official trailer released
Most recent headlines
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
KPop Demon Hunters Stars Visit Berklee for Weeklong Celebration Andrew Choi and EJAE, who voiced the film's main characters and contributed to its soundtr...
17/12/2025
With the new season of Dancing with the Stars shimmering in the not-too-distant future this New Year, the celebrity and dancer pairings of the twelve couples ha...
16/12/2025
Hawkins has landed on Spotify, just in time for Stranger Things Season 5, Volume...
16/12/2025
Wherever you are, your favorite music and audio content should go seamlessly with you. That's why Spotify has partnered with NAVER Corp, Korea's leading...
16/12/2025
2025 Wrapped arrived bigger and bolder than ever. This year's experience is designed to be ultra personal and shareable, with new features like Wrapped Part...
16/12/2025
Three 12-kilowatt Advanced Electric Propulsion System thrusters, supplied by L3Harris Technologies, form the core of Gateway's propulsion system. Pictured i...
16/12/2025
The challenge facing America's defense industrial base is not just about speed - its about rebuilding the foundation that makes speed possible. Our nations ...
16/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
16/12/2025
SEVILLE, Spain Canal Sur, the public broadcasting service for Andalusia, Spain, has completed a total technology refresh based on Pebble's resilient, softwa...
16/12/2025
NEW YORK Teleprompting hardware provider Telescript International has acquired all software code and intellectual property previously owned by Telescript West. ...
16/12/2025
As cable operators face increased competition from 5G fixed wireless access providers, a new report from Ookla Research finds that T-Mobile is the FWA speed lea...
16/12/2025
Apple has announced a major upgrade to the Apple TV app for device owners outside the Apple ecosystem with news that the Apple TV app for Android now supports G...
16/12/2025
Space42 grows Direct-to-Device partner ecosystem through a Memorandum of Underst...
16/12/2025
16 Dec 2025
VEON Announces Release Date for Full Year and Fourth Quarter 2025 R...
16/12/2025
16 Dec 2025
VEON's Kyivstar Invests in Renewable Energy in Ukraine with Acq...
16/12/2025
Back to All News
Emma Appleton, Fares Fares, Frida Gustavsson and Jakob Oftebro...
16/12/2025
Back to All News
Docu-reality My Korean Boyfriend Gets a Trailer and Premiere D...
16/12/2025
Harmonic's XOS Advanced Media Processor Improves Streaming Video Quality and Boosts Viewer Engagement SAN JOSE, Calif. - Dec. 16, 2025 - Harmonic (NASDAQ: ...
16/12/2025
RT Sport Awards 2025 live on RT One and RT Player at 8:05pm on Saturday 20 December.
On Saturday 20 December live on RT One and RT Player at the earlier t...
16/12/2025
Singer -songwriter Brian Kennedy has been announced as the final celebrity dance...
15/12/2025
Harlem Globetrotters Celebrate 100th Anniversary With New Brand Campaign From Th...
15/12/2025
Top L-R: La Tierra Del Valor (The Home of the Brave), Mangittatuarjuk (The Gnawe...
15/12/2025
L3Harris will leverage 15 years of experience supporting the E-4B Nightwatch and...
15/12/2025
CONWAY, Ark. In a notable example of how the loss of federal funding is forcing public stations to make massive cuts and operational changes, the statewide pub...
15/12/2025
BOULDER, Colo. Public Media Venture Group (PMVG), Venture Technologies Group (VTG), and WQED have completed a multipart agreement that they say will significant...
15/12/2025
Cape Town, November 13, 2025 - SES and International artist and humanitarian, Fo...
15/12/2025
Luxembourg, December 15, 2025 - SES, a leading space solutions company, and Abra Group launched fast and reliable multi-orbit inflight connectivity service on t...
15/12/2025
How Rivian s Design Puts Drivers First-And Why That Matters Published on Dec 15, 2025 Categories: Business Solutions
LinkedIn Corporate Communications
Sha...
15/12/2025
Space42 and Cobham Satcom completed the full range of advanced terminals for the...
15/12/2025
15 Dec 2025
VEON's Beeline Kazakhstan Delivers First Starlink Direct to Cel...
15/12/2025
Andrew Mountbatten-Windsor finds himself the topic of year's cracker jokes
Oasis, David Harbour, Celebrity Traitors and Angela Rayner all feature in this y...
15/12/2025
Comscore Expands Cross-Platform Campaign Measurement to Include Audio and Social New capabilities strengthen cross-platform campaign reporting suite; CCR rebran...
15/12/2025
NVIDIA today announced it has acquired SchedMD - the leading developer of Slurm, an open-source workload management system for high-performance computing (HPC) ...
15/12/2025
RT .ie has reached one billion page views this year and is on track to finish 2025 2% ahead of last year. Average time spent on the site is up 3% on 2024, with ...
15/12/2025
Modern workflows showcase the endless possibilities of generative and agentic AI on PCs.
Of many, some examples include tuning a chatbot to handle product-supp...
13/12/2025
Powering Client Growth: Horizon Deepens Nielsen Partnership, Enabling More Effic...
13/12/2025
In a move that will help it offer more flexible and less costly programming options, YouTube TV has announced that it will be launching YouTube TV Plans with mo...
13/12/2025
SINGAPORE Magna Systems has designed, built and completed what is believed to be the first full UHD and IP-based OB truck in Southeast Asia for a Singapore medi...
12/12/2025
SVG Summit 2025 Preview: Everything You Need to Know for Next Week's Big Sho...
12/12/2025
Hailey Gates at the Atropia premiere (photo by George Pimentel / Shutterstock for Sundance Film Festival)...
12/12/2025
Last month, Spotify announced a new collaboration with the ATP Tour, the global governing body of men's professional tennis, aimed at bringing the next gene...
Sky Broadband launches full fibre 24/7 switching support serviceExperience the UK's most reliable broadband technology for less with Sky Broadband Full Fibre 300 now just £29pmTuesday 1 October 2024
