Sony Pixel Power calrec Sony

Sky Broadband launches full fibre 24/7 switching support service

01/10/2024

Sky Broadband launches full fibre 24/7 switching support serviceExperience the UK's most reliable broadband technology for less with Sky Broadband Full Fibre 300 now just £29pmTuesday 1 October 2024

From today, Sky Broadband is the UK's only major provider with a dedicated 24/7 switching support service. So, when moving to Sky, customers can get through to a real person with any questions about switching their broadband, day or night.

Whether up late catching up on a to-do list or realising in the early hours of the morning their broadband installation date clashes with a dentist appointment, customers can access the 24/7 service for round the clock support.

Switching broadband providers is easier than ever under the industry's new One Touch Switch process - customers simply need to let Sky Broadband know they'd like to change to one of its packages and the switch will be completed for them. There's no need to contact their current provider.

As the UK's least complained about major provider according to Ofcom's quarterly complaints report, Sky Broadband has launched the 24/7 switching support service to continue to put customers first. When switching to Sky Broadband we'll support customers with:

The Digital Hub: After switching to Sky Broadband customers will get access to the digital hub packed with everything they need to know when switching their broadband, from set up to billing. If customers can't get the answers they need there, the 24/7 switching support service means they'll always be able to get through to a real person.

24/7 Service: Customers can speak to an agent via phone between 8am and 8pm, or use the online chat function from 8pm to 8am for round the clock support.

Expert Engineers: Sky Broadband also has expert engineers on hand if needed to help customers switch and stay connected.

For even more reasons to switch to Sky Broadband, its Full Fibre 300 package is now at its lowest ever price, just £29pm (with a 24 month contract*), until the 23rd October, with savings of £11pm and average download speeds of 300Mb/s. The new speed for bigger, busier households is eight times** faster than our standard full fibre products.

Amber Pine, Managing Director of Connectivity, Sky Broadband said: We know switching broadband providers is a big decision for our customers, so we're making it easier than ever. As the UK's only major provider with a 24/7 broadband switching support service, we can help with round the clock questions about your Sky Broadband or even change your Full Fibre installation date in the early hours of the morning!

With Sky Broadband Fibre, get the speed we promised, and WiFi in every room or money back***. To switch to Sky Broadband, see here.

Notes to editors

*Prices may change during contract

** 8x faster: Comparison of average download speed of Sky Full Fibre 300 (Full Fibre - 300Mbps) vs Sky Broadband Superfast 35 (Part-fibre FTTC / SO GEA - 35Mbps)

***Claim max 1 months subscription per minimum term, per guarantee.

As part of the 24/7 service, customers can call on 03337591018 between 8am and 8pm to speak to an agent.

To make it easier for customers to shop the UK's most reliable broadband technology, Sky Broadband has recently re-named its Full Fibre products

Was

Now

Average download speed

Superfast

Superfast

61 for FTTC

Superfast

Full Fibre 75

75 Mb/s

Full Fibre 100

Full Fibre 100

100 Mb/s

Ultrafast

Full Fibre 150

150 Mb/s

Full Fibre 300

Full Fibre 300

300 Mb/s

Ultrafast Plus

Full Fibre 500

500 Mb/s

Gigafast

Full Fibre Gigafast

900 Mb/s

About SkySky is one of Europe's leading media and entertainment companies and is part of Comcast Corporation, a global media and technology company that connects people to moments and experiences that matter. At Sky we Believe in Better. It's in our DNA.

We're famous for innovation. We offer the world's smartest TV, Sky Glass; our plug and play streaming puck, Sky Stream; the best aggregation platform, Sky Q: and streaming services NOW and WOW. We provide connectivity you can count on in mobile, fast, secure, reliable residential and business broadband, as well as smart home protection through Sky Protect.

We're Europe's premium content producer. We create award-winning original content, produce the biggest live sporting events, and we provide free access to news and the arts. Our new state-of-the-art film and TV studio Sky Studios Elstree is projected to attract £3 billion of new production investment to the UK in its first five years and create up to 2,000 jobs.

We are a diverse and inclusive employer that has a positive impact on society and the communities that we work and live in. Sky plays a major role in the UK's cultural economy and, in 2022 alone, supported a contribution of £20 billion to UK GDP, broadcast 70,000 hours of elite sports coverage and invested over £130 million to provide news to consumers free of charge.

Latest news

Sky and NOW Team Up with Dogs Trust to Launch Pop-Up Bonfire Night TV Channel for Anxious Pets

Sky Original film sets UK release of Nick Frosts horror comedy Get Away from XYZ Films

Big Zuu & AJ Tracey embark on a global quest for the world's most expensive dishes in Sky Max's new original series Big Zuu & AJ Tracey's Seriously Rich Flavours, coming in 2025

DUNE: PROPHECY coming exclusively to Sky and NOW on November 18, as official trailer released
LINK: https://www.skygroup.sky/en-gb/article/sky-broadband-launches-full-fib...
See more stories from sky

Europe Stories

05/01/2027

Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be demoed at CES 2026

Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...

04/08/2026

Dalet Announces Commercial Availability of Dalia, Bringing Media-Aware Agentic AI to Enterprise Productions

Dalet, a leading technology and service provider for media-rich organizations, t...

04/07/2026

Detective Conan: Fallen Angel of the Highway Opens in Dolby Cinemas Across Japan, Presented in Dolby Atmos and Dolby ...

April 7 2026, 19:00 (PDT) Detective Conan: Fallen Angel of the Highway Opens in...

01/06/2026

Dolby Sets the New Standard for Premium Entertainment at CES 2026

January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026 Throughout the week, Dolby brings to life the latest innovatio...

02/05/2026

Dalet Flex LTS Delivers Smarter Search, Faster Editing, and an AI-Ready Foundation for Modern Media

Dalet, a leading technology and service provider for media-rich organizations, t...

01/05/2026

NBCUniversal's Peacock to Be First Streamer to Integrate Dolby's Full Suite of Premium Picture and Sound Innovations

January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...

11/04/2026

Infrasonic launch Infrasonic Berlin

Engineer collective welcome Freddy Knop Infrasonic, an award-winning collective of audio engineers operating out of Nashville and Los Angeles with credits r...

10/04/2026

Fans Crown Winners at the First Spotify Podcast Awards in France

After launching the Spotify Podcast Awards in Mexico last year, we brought the fan-voted celebration to Paris this week for its first edition in France. Hosted ...

10/04/2026

Yamaha launch the DXR/DXS & CXR/CXS Mk3

Powered and unpowered live PA ranges upgraded Yamaha have just refreshed four of their hugely popular PA speaker ranges, delivering significant improvements...

10/04/2026

UJAM open Gorilla Engine to third-party developers

Underlying plug-in & VI technology now available to others UJAM's latest announcement sees the company open up' Gorilla Engine, the development pla...

10/04/2026

UKTV Highlights: Saturday April 25th - Friday May 1st 2026

What can I watch on UKTV and stream on U this week? This week on UKTV and the free streaming service U, viewers can watch a range of new and returning programm...

10/04/2026

Multi-BAFTA-winning Chernobyl makes its free-to-air debut, marking 40 years since the disaster

Five-part Sky Original drama airs nightly on Sky Mix and Sky Atlantic from 20 Ap...

09/04/2026

Yospace surpasses 10 billion ads stitched in a single month, as ad-supported streaming surges

Staines-upon-Thames, UK, 09, April, 2026 - Yospace, the trusted leader in Dynam...

09/04/2026

just:play pro 2026 and just:live pro 2026 Sneak Preview News for NAB 2026

just:play pro 2026 and just:live pro 2026 Sneak Preview News for NAB 2026 More Details:At NAB 2026, ToolsOnAir will showcase just:play pro 2026 and just:live p...

09/04/2026

just:in mac pro 2026 - The Next Level of Professional Recording on macOS at NAB 2026

just:in mac pro 2026 - The Next Level of Professional Recording on macOS at NAB ...

09/04/2026

Spotify Introduces New Video Controls for Listeners

Spotify has always been about putting listeners in the driver's seat. Today, people don't just want more ways to spend their time; they want that time t...

09/04/2026

New Spotify Video Controls Put Families and Parents in Charge

Our Chief Public Affairs Officer Dustee Jenkins shares how we're building a more positive experience for families on Spotify. As Spotify's Chief Public...

09/04/2026

Get Festival-Ready With These 4 Spotify Features

Festival season is upon us. From sun-soaked weekends out west to iconic stages in Chicago and New York, fans are getting ready to see their favorite artists liv...

09/04/2026

Spotify Introduz Novos Controles de Vdeo para Ouvintes

O Spotify sempre teve como foco colocar os ouvintes no controle. Hoje, as pessoas n o querem apenas mais formas de passar o tempo - elas querem que esse tempo s...

09/04/2026

Novos controles de vdeo do Spotify colocam pais e famlias no comando

Read the original note in English here. Nossa Chief Public Affairs Officer, Dustee Jenkins, compartilha como estamos construindo uma experi ncia mais positiva ...

09/04/2026

Spaces from Smokestack Sounds

New synth focuses on sci-fi scoring Following their formation and debut releases in December 2025, Smokestack Sounds - the brainchild of composer and produc...

09/04/2026

Reason Studios preview Reason 14

Latest version set for May 2026 launch Reason Studios have revealed that the latest version of their DAW software will be launching in May 2026. Currently a...

09/04/2026

Shy Audio introduce EQT-1M

New EQ aimed at mix-bus & mastering duties Shy Audio's first two releases focused on the past, delivering recreations of the budget mixers that were com...

09/04/2026

PBS' The Forsytes' Puts a Glamorous New Spin on the Beloved Family Drama as the series premieres in the US.

Based on John Galsworthy's novels known collectively as The Forsyte Saga a...

09/04/2026

The Forsytes' Renewed For Season 3 At PBS Masterpiece

The Forsytes has been renewed for a third season before the period drama has even premiered on PBS Masterpiece. The adaptation of John Galsworthy's novel, ...

09/04/2026

BBC brings Danny Robins The Witch Farm to the screen Inspired by the hit podcast of the same name, filming begins soon

IThe BBC has commissioned new drama The Witch Farm, starring Gabrielle Creevy (T...

09/04/2026

NAB 2026 Major Announcement

The next big thing To help broadcasters fully embrace dynamic hybrid workflows, Calrec will make a major announcement that unlocks even more freedom for broadca...

09/04/2026

Kick It Out and Sky extend ongoing partnership

Thursday 9 April 2026 Kick It Out and Sky extend ongoing partnership Sky Sports and Kick It Out have extended their partnership for another year, as both orga...

09/04/2026

Justice turns deadly at sea as Jason Statham stars in new film trailer for Sky Original MUTINY

Thursday 9 April 2026 Justice turns deadly at sea as Jason Statham stars in new...

09/04/2026

ATSC 3.0: Measuring Multilanguage Programs

Author: Pavel Smokotnin, RTW R&D The ATSC 3.0 standard , released on July 17, 2025, defines a comprehensive set of requirements for terrestrial next-generatio...

09/04/2026

Harmonic Extends Hybrid Streaming Leadership with AI and Cloud Innovations

Enhancements Including MCP Connectivity, Intelligent Video Asset Orchestration and Red Hat OpenShift Deployment Transform Hybrid Video Streaming SAN JOSE, Calif...

09/04/2026

Own a 3rd or 4th Gen Scarlett interface? Download Cubase LE for free

Own a 3rd or 4th Gen Scarlett interface? Download Cubase LE for free We're adding a new DAW to your collection here's what's included, and how t...

09/04/2026

Launch partner for new audio streaming platform

Multi-year agreement enables Nation Radio to scale audiences, strengthen digital delivery and unlock new commercial opportunities 09 April 2026 - London, UK - ...

09/04/2026

Brian Fenton Joins RT Sunday Game GAA Panel for 2026 Championship

RT Sport has announced Brian Fenton will join its Sunday Game GAA punditry panel for the 2026 Championship, featuring across video, audio, online including the...

09/04/2026

Time for some fresh air: Tracks & Trails is back

Doireann N Ghlac in returns as presenter, with the first episode airing this Friday at 8.30pm on RT One and RT Player The beloved walking series Tracks & T...

08/04/2026

From Tokyo to the World: Watch Bad Bunny's Billions Club Live Concert on Spotify

On March 7, Bad Bunny made history with his first-ever performance in Asia, taki...

08/04/2026

De Tokio para el mundo: Mira el concierto Billions Club Live de Bad Bunny en Spotify

El 7 de marzo, Bad Bunny hizo historia con su primera presentaci n en Asia, subi...

08/04/2026

Tube Lab from Fuse Audio Labs

New channel strip plug-in revealed The latest plug-in to be added to the Fuse Audio Labs line-up emulates a selection of vintage hardware units, combining c...

08/04/2026

Blue Cat Audio release Axiom 2.3

Guitar & bass multi-effects software overhauled Blue Cat Audio's flagship guitar and bass multi-effects software has recently received a significant upd...

08/04/2026

Merging Technologies launch Pyramix 16

PanNoir mixer integration, Dolby Atmos Renderer & more Merging Technologies have just launched Pyramix 16, the latest major update to their renowned DAW sof...

08/04/2026

Updating QUARTZ Router Module Firmware Over-The-Air

Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE ...

08/04/2026

Official trailer released for Sky Original action thriller Prisoner, starring Tahar Rahim and Izuka Hoyle

All episodes available on Thursday 30 April on Sky Atlantic and NOWWednesday 8 A...

08/04/2026

Champions Awards 2026 Finalists & Northern Marketing Festival

ICG is gearing up for a busy day on 14th May in Manchester. First up, we'll be joining the Northern Marketing Festival as one of the event's marketing ...

08/04/2026

How DPA solutions keep the Teatro Coln sounding like itself

The Teatro Col n in Buenos Aires is not a venue that tolerates compromise. Built in 1908 and routinely ranked among the worlds finest concert halls, it has an a...

08/04/2026

Kathryn Thomas questions if we can be Young Forever in new RT documentary

Young Forever: The Death of Ageing? airs Monday 13 April and 20 April on RT One and RT Player Around the world, the race to beat ageing is on. From cutting ...

07/04/2026

Prompted Playlist Levels Up to Include Podcasts, Helping You Explore More Interests and Curiosities

Starting today, Prompted Playlist is expanding beyond music to now include podca...

07/04/2026

VSL release Synchron Harpsichord (Blanchet)

Launched alongside piano promotion The latest instalment in VSL's Synchron Series line-up captures the sound of a faithful copy of a Fran ois tienne Bl...

07/04/2026

Roland announce SPD-SX Pro Version 2.0

Flagship sampling pad gets an update Roland's flagship sampling pad has just received a major update that kits it out with an array of new features and ...

07/04/2026

Sound Devices unveil the Astral Mini Plus

Popular compact wireless system upgraded Sound Devices have recently introduced a new and improved version of their compact wireless transmitter bodypacks, ...

07/04/2026

Harmonic will showcase fiber innovations and a new AI-powered network operations intelligence solution at FTTH Conference 2026 in London.

SAN JOSE, Calif. - April 7, 2026 - Harmonic (NASDAQ: HLIT) today announced it wi...