
By TVBEurope Staff
Published: November 27, 2023 Updated: November 28, 2023
Chris Fellows, senior director of international field engineering at Zixi, tells TVBEurope how his journey in the media industry has led to surfing in Sydney, taking a boat trip down the Nile, watching fireworks in Tokyo and getting lost at 2am in a fish market in Kuala Lumpur! Talk us through an average day in [ ]
target=_blank title=Share on LinkedIn class=share-linkedin>
Chris Fellows, senior director of international field engineering at Zixi, tells TVBEurope how his journey in the media industry has led to surfing in Sydney, taking a boat trip down the Nile, watching fireworks in Tokyo and getting lost at 2am in a fish market in Kuala Lumpur!
Talk us through an average day in your role Having two young children, the day generally starts early and then proceeds to be a whirlwind of tasks until they're at school and nursery!
My role spans both EMEA and APAC, so the working day normally starts with a catch-up with the Zixi team in Singapore and maybe an APAC customer call, before their working day is over.
Being at Zixi means I speak to many direct customers and technology partners alike, and having the opportunity to work with a large range of people is a real highlight for me. Usually, it starts with a couple of Europe-based customer calls and demos, lasting throughout the day, and then ending with some internal company calls with the Zixi US team. I do a large amount of web calls, but also make sure to have some days out visiting clients and attending conferences and exhibitions. I still feel that face-to-face meetings are vital to keeping a healthy work/life and maintaining good connections with people.
I've worked at home for the last five years with Zixi. I'm lucky enough to have a nice office at our house, or I can walk five minutes into the village, and steal a desk at my wife's office, which is a converted 18th-century wicker basket factory. It's often a topic of conversation on web calls!
How did you get started in the media industry? After finishing my Multimedia Technology course at university, I worked in the IT department at a school. It was then that I spotted an advert for a graduate role in broadcast in the Midlands (UK). Since most of the broadcast industry at that time was London-based, this was a rare opportunity. I managed to land the role at a company called Omnibus, which developed broadcast automation systems and had the first channel-in-a-box' playout solution. I started off as a project engineer, doing multiples of customer installations around the globe. It was an incredible opportunity for a fresh-out-of-university graduate. I was lucky to experience surfing in Sydney, taking a boat trip down the Nile, watching fireworks in Tokyo and getting lost at 2am in a fish market in Kuala Lumpur!
What training did you have before entering the industry? During university I studied audio production, video production, 3D animation creation, programming and broadcast video, so I had a good foundation. Then, while working in an IT department at a high school, I learned a lot about networks and security, as well as real-world troubleshooting (plenty of switching things off then on again!) I also gained plenty of experience of communicating through meeting and talking to people in previous jobs, at a supermarket, behind a couple of bars and working for a removal company. I do feel that being able to communicate with people, and being confident to approach and make conversation with people, is one of the greatest assets it's crucial within work and in life in general.
Why do you enjoy working in the industry? I get a kick from the fast pace of development, and the ever-shifting technology in conjunction with the high demand for faultless performance. Meaning that, as vendors, we need to innovate to create interesting new solutions, based on technology advances, but also that they need to work for 99.999% of the time. I also love being able to get my hands on new technologies and getting stuck into figuring out how things work. As well as the technical side, a huge amount of enjoyment comes from the range of people I meet. I feel the broadcast industry has a brilliant, diverse and friendly culture with an affable bunch of people at its core, that makes working within it, a great pleasure.
What piece of advice would you offer someone looking to explore a role similar to yours? My role combines being a subject matter expert, a salesperson and an engineer. I think to do this role, you need to have hands-on experience and have a basis of logical thinking. I would encourage people to find subjects in the field that interest them and try to keep up to date with the latest technology advances. It really helps when talking to potential clients, to be an expert and an adviser and feel confident in answering their questions.
Finally, smile and aim to keep things buoyant. Everyone wants their time at work to be as enjoyable as possible and will gravitate towards people that can help keep things upbeat. That goes for job interviews, sales pitches, internal meetings and pretty much everything else in between.
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
07/10/2026
Dalet, a leading technology and service provider for media-rich organizations, today announced the latest Long-Term Supported (LTS) release of Dalet Flex. Build...
08/09/2026
Comcast Technology Solutions (CTS) has announced a multi-year agreement with A E...
08/09/2026
Spectra Logic today announced the availability of Media Insight, a new capabilit...
08/09/2026
Rogers Communications and Quebecor have announced a 12-year sublicensing agreement for French-language national NHL games beginning with the 2026-27 season. TVA...
08/09/2026
Skyline Communications and Bridge Technologies will demonstrate two integrations...
08/09/2026
Boland Communications will make the European debut of its 4K55HDR7SNB 55-inch super-narrow-bezel monitor at IBC2026 (Stand 12.C57, RAI Amsterdam, September 11-1...
08/09/2026
Ateme and Comcast Technology Solutions (CTS) have announced a collaboration comb...
08/09/2026
Haivision has joined the IBC Accelerator Media Innovation Programme as part of t...
08/09/2026
Blackmagic Design has announced price reductions on its PYXIS 6K and Cinema Camera 6K models, effective immediately through Blackmagic Design resellers worldwid...
08/09/2026
AI-Media will demonstrate its LEXI Suite at IBC2026 (Booth 5.C34, September 11-1...
08/09/2026
Bitmovin and Ad Insertion Platform (AIP) have announced the first live deploymen...
08/09/2026
Grass Valley will demonstrate story-centric media workflows at IBC2026 (Booth 9.A01, RAI Amsterdam, September 11-14), connecting newsroom production, content ma...
08/09/2026
M2A Media and Ateme have announced a partnership integrating Ateme's video processing solutions into M2A Media's MediaToAnywhere platform for live sport...
08/09/2026
Ikegami will exhibit at IBC2026 (Stand 12.A31, RAI Amsterdam, September 11-14), including a Day 1 introduction of new cameras in the UNICAM XE series. Additiona...
08/09/2026
Broadcast industry analysts will be gathering plenty of insights at the 2026 IBC Show this weekend in Amsterdam, but Caretta Research has offered up some though...
08/09/2026
SENSHI and DAZN have announced a global broadcast partnership that will bring SENSHI's live events free to viewers in more than 200 markets. The partnership...
08/09/2026
New architecture built with Evertz will bring 4K HDR to Monday Night Football, N...
08/09/2026
Built for rap producers, by rap producers
Sauceware Audio, the independent plug-in company founded by Grammy-nominated producer Jacob (Travis Scott, 21 Sava...
08/09/2026
Classic Sound Techniques design revived
Warm Audio's latest release delivers a meticulous recreation of the preamp circuitry employed by the Sound Techn...
08/09/2026
Latest soft synth inspired by the Memorymoog
XILS Lab have just launched a software instrument that draws its inspiration from Moog's iconic Memorymoog,...
08/09/2026
The Airport Chaplain takes off as SBS's biggest launch of 2026
8 September, 2026
Media releases
1.67 million viewers on National Total TV to date
Best...
08/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
08/09/2026
Mo-Sys, the world-leading developer of virtual production, camera robotics and image tracking technology, has completed a business restructuring, which has incl...
08/09/2026
New York, September 8, 2026 The TSAmediaHUB audiovisual contribution and distribution infrastructure developed by Telef nica's Audiovisual Services area re...
08/09/2026
Expanded Riyadh operation brings Asharq and Thmanyah services together on a resilient on-premises Pebble platform.
Pebble, the leading automation, content mana...
08/09/2026
Techex, a pioneering leader in live video workflows, will showcase its broadest software feature set to date at IBC 2026 (Stand 2.B45), extending its lead in so...
08/09/2026
Visitors to Grass Valley's booth at IBC2026 will be introduced to new Framelight X capabilities that connect content acquisition, management, editing and pu...
08/09/2026
BCNEXXT will showcase the latest evolution of Vipe at IBC2026 (Stand 2.B09), introducing a series of innovations designed to deliver higher-quality audience exp...
08/09/2026
Bitmovin, a provider of video streaming solutions, has partnered with Ad Insertion Platform (AIP), a leading innovator in advanced ad insertion technologies, to...
08/09/2026
Brainstorm, a leading manufacturer of real-time graphics and augmented and virtual production, is announcing a major package of enhancements to its Suite 7 soft...
08/09/2026
Big Blue Marble is supporting TDF, French infrastructure and network operator, broadcasting Digital Terrestrial Television (DTT) and radio services, as a techno...
08/09/2026
Agents work inside a single production environment, from incoming wire copy to a live studio show...
08/09/2026
Building on their strategic partnership, Ceeblue and Layercake make the unthinkable possible: scalable sub-second streaming over standard DRM, SSAI, and CDN wor...
08/09/2026
Brainstorm, a leading manufacturer of real-time graphics, augmented and virtual production, is completing the environment for fast-paced broadcast production wi...
08/09/2026
A SaaS portfolio built to work together, helping operators grow audiences, monetise smarter and run leaner, on their own terms
At IBC 2026 (stand 1.B49) Synam...
08/09/2026
Accedo, global provider of video streaming software and services, has been selected by PlayOn Sports, a national leader in high school sports technology, to exp...
08/09/2026
LiveU, the leader in live IP-video solutions, is enabling The Associated Press to take global newsgathering to the next stage with intelligent connectivity and ...
08/09/2026
Mediagenix, a global leader in smart content solutions to profitably connect the right content to the right audience, today announced the latest evolution of it...
08/09/2026
Compact, power-efficient X Platform performance brings broadcast-grade reliability and ultra-low latency to space-constrained remote production (REMI) workflows...
08/09/2026
Zixi, the leader in live video delivery and workflow orchestration, and Kiloview, a leading provider of professional IP video encoding and decoding solutions, t...
08/09/2026
Collaboration gives content owners scalable CDN capacity and broadcasters enhanced flexibility, including for C-band transition planning
Quortex today announce...
08/09/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
08/09/2026
Telos Alliance and Pluxbox Announce Dynamic Media Facility Integration Partnersh...
08/09/2026
J nger Audio Showcases Industry-First S-ADM Cloud Workflow at IBC 2026
Search
Dolby, MainConcept, Techex and J nger Audio will showcase the industry's ...
08/09/2026
Tuesday 8 September 2026
Sky Go gets a major upgrade for Sky Glass and Sky Stream customers
Today, Sky launches a new version of the Sky Go app for Sky Glass ...
08/09/2026
Documentary thriller simulating a Russian attack on UK soil will culminate in a live final episode reuniting the playersTuesday 8 September 2026
Trailer releas...
08/09/2026
Tuesday 8 September 2026
Jamie Demetriou and Amelia Dimoldenberg to host next t...
08/09/2026
Wuppertal September 8, 2026
Riedel Introduces New OnAir Headset PlatformRiedel Communications today announced the launch of its new OnAir headset platform, a...