Sony Pixel Power calrec Sony

Family of Resident featured in RT Investigates Nursing Home Documentary Speak Publicly for the First Time

10/06/2025

Family described their shock and distress at seeing footage of their father being roughly handled at Beneavin Manor nursing home

There's no accountability for this

Call on Government to move urgently to enact vital law which could protect vulnerable individuals like their father from harm, abuse and neglect

I want to be assured that the HIQA reports actually substantiate what they're saying but at the moment I don't believe them

The family of a vulnerable resident who appeared in last week's RT Investigates undercover documentary into standards of care at facilities run by Ireland's largest provider of private nursing homes have called for accountability for their father and other residents affected by the scandal.

In an interview to be broadcast on RT Prime Time tonight, the Guy family from Dublin have described their shock and distress at seeing footage of their father Audeon being roughly handled at the Beneavin Manor nursing home in Glasnevin.

No one should have to go through what we've seen, Paul Guy told RT Investigates. No one should be handled like our father was. These are human people - people who lost their dignity and no one should have to go through that.

The documentary, which featured two nursing homes Beneavin Manor and The Residence Portlaoise - are both run by private company Emeis Ireland. Undercover footage gathered by two RT healthcare assistants found a litany of repeated care failings including chronic staff shortages, vulnerable residents left unsupervised, the inappropriate handling of frail older people and a lack of basic supplies such as towels, bedsheets, gloves and sanitary wipes.

Our dad is the loveliest man said Sarah Guy, daughter of 80-year-old Audeon. He'd do anything for you, really kind, loving, charitable and a big hugger.

Following a bad fall late last year, Audeon was diagnosed with Lewy body dementia which causes severe confusion and hallucinations. Unable to return home, Paul, Sarah and their other siblings Kassandra and Dave began the search for a suitable nursing home for their father. They turned to the Health Information and Quality Authority (HIQA), and spent days sifting through the regulator's nursing home inspection reports.

I think there were 17 nursing home we applied for, and we went through all the HIQA reports for every nursing home, Paul said. For Beneavin Manor we read the reports, and it seemed to be a very safe place to go. We looked at the brochures, I went and did the tour. It seemed to be fine.

Reassured, the Guy family made their choice, and their father Audeon moved into Beneavin Manor in January 2025 where he was assigned one-to-one care. But before long they started to have concerns.

He was actually left alone many times, Paul explained. I have examples of him sitting on his own in the corridor ripping up pieces of paper which was meant to be some form of activity. I've witnessed really poor personal care in terms of his toenails left for weeks to grow and rot.

On another day there was urine all over the floor in his bathroom and there was no toilet seat. It just seemed to be a consistent flow of poor care for people who are in dire need of attention.

Worried about what they were seeing, Paul and his siblings started to make complaints to management at the nursing home. Their emails referenced concerns about a general lack of carers and residents being left alone. The family had also seen residents who wanted to use the toilet being left unattended for lengthy periods of time, while they were worried their father had on occasion been inappropriately handled and sometimes did not have enough clothes because his laundry had not been done.

In early March 2025 their detailed complaint was upheld with management at Beneavin Manor assuring the family corrective actions had been put in place to address their concerns.

Yet three weeks later, RT 's undercover carer captured disturbing footage including their father, Audeon Guy. In the scene he is directed along a corridor at pace to his bedroom by two carers to change his incontinence pad. The carers steered his walking frame while one held the waist of his trousers. Confused Audeon lashed out before being forced into his room, his trousers pulled down and pushed into an armchair.

When I saw the actual footage, I was shocked, but it wasn't a revelation Paul said. That's what is unfortunate. We had done everything. We put in all the complaints, notified everyone that was required, got responses back, acknowledgement of all their mistakes, plans being put in place, and this still happened, and it happened to all the other people in the footage as well. That's the bigger issue - there's no accountability for this.

In the wake of last week's RT Investigates documentary, Emeis Ireland apologised to Audeon's family, saying the standard of care depicted in the footage was unacceptable. Among the actions the family was assured have now been taken to immediately safeguard their father is a full investigation into staff practice and additional management supervision, training and staff. RT Investigates asked Emeis Ireland about the Guy family's concerns - the company said it could not comment on individual cases or families.As Paul and his siblings now begin the search for alternative care for their beloved father Audeon, they told RT Investigates that the Government must move urgently to enact the Adult Safeguarding Bill - a vital law which could protect vulnerable individuals like their father from harm, abuse and neglect. It's been sitting with Government for ages - we need to push this through, said Paul Guy.

The family are speaking out because Audeon was the type of person who taught them always to do the right thing. We hope this brings some positive r
LINK: https://about.rte.ie/2025/06/10/family-of-resident-featured-in-rte-inv...
See more stories from rte

Most recent headlines

06/10/2025

France Tlvisions Wins Prestigious 2025 EBU Technology & Innovation Award in Groundbreaking Collaboration with Dalet

France T l visions, France's leading broadcaster, has received the 2025 EBU ...

04/09/2025

Monumental Sports & Entertainment and Dalet Win Prestigious 2025 NAB Show Project of the Year Award

Monumental Sports & Entertainment (MSE), in collaboration with Dalet, has been a...

07/08/2025

Tata Motors & Dolby Bring Dolby Atmos to Harrier.ev, Redefining In-Car Entertainment Experience

July 8 2025, 22:30 (PDT) Tata Motors & Dolby Bring Dolby Atmos to Harrier.ev, R...

31/07/2025

Swerve TV Launches Swerve Sports on Roku, Pluto TV

LOS ANGELES Swerve TV said it is launching Swerve Sports, a free live-streaming women's sports channel, on The Roku Channel and Pluto TV....

31/07/2025

Moments Lab to Unveil Video Discovery Agent at IBC2025

At IBC2025, Sept. 12-15 at the RAI Amsterdam, Moments Lab will unveil its new Discovery Agent, an AI-powered research assistant for video production teams. Offe...

31/07/2025

IBC2025 Announces Innovation Awards Finalists

LONDON IBC has unveiled the finalists for the IBC2025 Innovation Awards, recognising collaborative projects that address real-world challenges and deliver trans...

31/07/2025

Wisycom Embarks on a New Chapter of Leadership

Wisycom SRL, a global leader in RF solutions for broadcast, film and live production, today announces a transition in corporate management, appointing Davide Mo...

31/07/2025

Shotoku Broadcast Systems to Highlight Enhanced Robotic C...

Shotoku Broadcast Systems is giving IBC 2025 visitors a clear look at the future of robotic camera technology that meet the demands of today's live producti...

31/07/2025

IBC2025 Innovation Awards finalists announced as industry...

IBC has unveiled the finalists for the IBC2025 Innovation Awards, recognising collaborative projects that address real-world challenges and deliver transformati...

31/07/2025

Profuz Digital to showcase Profuz LAPIS orchestrating AI-...

European developer Profuz Digital will present at IBC Stand 8.A88, the latest additions in the powerful AI-enabled Profuz LAPIS digital media asset management s...

31/07/2025

SMPTE Announces 2025 Honorees

SMPTE , the home for media professionals, technologists, and engineers, will honor some of the industry's top minds and organizations at its annual Awards G...

31/07/2025

Moments Lab to Unveil Video Discovery Agent at IBC 202

Moments Lab IBC2025 Exhibitor Preview Sept. 12-15 Amsterdam Stand 7.C22 At IBC2025, leading AI video discovery company Moments Lab will unveil its new Disc...

31/07/2025

Clear Angle Studios Partners with Robot Air to Launch Sou...

Clear Angle Studios, the market-leading 3D capture and processing company for the film and TV industries, today announces a strategic partnership with Robot Air...

31/07/2025

ECOFLOW Project Returns to IBC Accelerator

Global provider of video streaming software and services, Accedo and Humans Not Robots (HNR), a market-leading software provider specializing in reducing carbon...

31/07/2025

SES and the Luxembourg Government to Develop and Launch New Defence Satellite for GovSat

GovSat-2 is aimed at meeting growing demand for highly secure, flexible MILSATCO...

31/07/2025

The Creators 2025 Participants Announced

31 07 2025 - Media release The Creators 2025 Participants Announced Top (L-R): Tamara Asmar, Anna Barnes and Sarah Bassiuoni. Bottom (L-R): Glen Dolman, Mich...

31/07/2025

Lucy Khadder Named 2025 Jimmy Lyons Scholarship Recipient

Lucy Khadder Named 2025 Jimmy Lyons Scholarship Recipient The valedictorian from the Oakland School for the Arts will perform at the Monterey Jazz Festival in...

31/07/2025

Berklee Songwriters Win 2025 John Lennon Awards

Berklee Songwriters Win 2025 John Lennon Awards Chloe Southern BM '22 and student Julia Kirkwood honored by the BMI Foundation for standout original songs...

30/07/2025

Inside the Archives: Building Community through the Creative Process at the 2009 Directors Lab

The 2009 Directors Lab fellows share a moment together outside at the Sundance R...

30/07/2025

4 Must-Try Features That Make Spotify the Best Place to Be a Fan

At Spotify, we're always working to enhance your listening experience and connect you more deeply with the artists and music you love. That means helping yo...

30/07/2025

Engagement Superiority: How L3Harris' Iver AUVs are Establishing the Hybrid Undersea Fleet

L3Harris is redefining the undersea battlespace with its Iver4 autonomous underw...

30/07/2025

SMPTE Announces 2025 Honorees

WHITE PLAINS, N.Y. SMPTE, the home for media professionals, technologists, and engineers, will honor some of the industry's top minds and organizations at i...

30/07/2025

Lawo Showcases Dynamic Media Agility at IBC2025

At this year's IBC show in Amsterdam, Sept. 12-15, Lawo will showcase a forward-thinking portfolio of innovations that enables broadcasters to build agile, ...

30/07/2025

Shotoku to Feature Latest Robotic Control Enhancements at IBC 2025

SUNBURY-ON-THAMES, U.K. Shotoku Broadcast Systems will showcase its SmartPed fully robotic pedestal working in concert with an enhanced version of SoftRail, the...

30/07/2025

MARSHALL ELECTRONICS ANNOUNCES CV355-27X-ND3 CAMERA WITH...

Marshall Electronics introduces the CV355-27X-ND3 Optical Zoom NDI (NDI HX2, NDI HX3) Camera at IBC 2025 (Booth 11.C28). This camera utilizes a professional-gr...

30/07/2025

Pixel Power PRISMON Increases European Footprint with Key...

At the end of 2024 Pixel Power (A Rohde & Schwarz Company) announced that our company had become the sole sales and support destination for PRISMON, the innovat...

30/07/2025

MASV Express Breaks File Transfer Barriers with Speed Sim...

MASV (massive.io), the fastest and most reliable large file transfer platform for media professionals and an IDC Innovator 2025 for Media & Entertainment*, toda...

30/07/2025

NAKIVO Reports 40 Percent Revenue Growth in the Americas...

NAKIVO Inc., a fast-growing software company specialising in protecting virtual, physical, cloud, and SaaS environments, announced strong results for Q2 2025. T...

30/07/2025

Zee Entertainment UK Extends Partnership With Cerberus Te...

Cerberus Tech, a leader in cloud-native IP video contribution and distribution, today announced the continued expansion of its partnership with Zee Entertainmen...

30/07/2025

Black Box at IBC2025 Powering Smarter Control Rooms With...

At IBC2025, Black Box will demonstrate the continued evolution of its acclaimed Emerald IP-Based Control Solution, with powerful new features designed to stre...

30/07/2025

Leader to present full lineup of advanced test and measur...

est & measurement innovator, Leader Electronics of Europe, has announced that it will highlight its ability to provide suitable T&M equipment regardless of form...

30/07/2025

Chaos expands Cosmos with 30000 new assets and AI-powered...

Today, Chaos announces a major expansion to its Chaos Cosmos library, adding nearly 30,000 high-quality 3D assets to become the largest curated library of asset...

30/07/2025

Globecast Media Platform To Debut at IBC2025

Globecast, the leading provider of broadcast, media and entertainment managed services, will showcase its latest innovations in hybrid cloud solutions at IBC202...

30/07/2025

Mediaproxy to showcase new remote monitoring workflows at...

Mediaproxy, the global standard for IP compliance monitoring and multiviewing solutions, will be at this year s IBC on Stand 5.D76 in Amsterdam s RAI Convention...

30/07/2025

UEFA WOMENS EURO 2025 DRIVES SURGE IN AD-FUNDED STREAMING...

Yospace, the global leader in Dynamic Ad Insertion (DAI), reveals that it stitched 6 billion one-to-one addressable advertisements across the duration of the UE...

30/07/2025

World Archery Brings Production In-House with Appears X P...

New IP-based workflow provides full control, improved quality and 18-month ROI, reflecting broader industry shift from satellite to SRT Appear, the global lead...

30/07/2025

Nielsen: Ad-Supported TV Grew to a 73.6% Share of All Viewing in Q2

NEW YORK Nielsen reports that viewing of ad-supported content got more popular in Q2, 2025, gaining 1.2 share points of overall TV viewing to capture a 73.6% sh...

30/07/2025

20th Annual Independent Show Aims to Reach New Heights'

WASHINGTON and OVERLAND PARK, Kan. The National Content & Technology Cooperative (NCTC) and ACA Connects have released new details about the 20th annual Indepe...

30/07/2025

Fubo Shrinks Losses, Increases Subscriber Numbers

Fubo issued guidance on its second quarter today, reporting strong numbers for the period, shrinking its net loss and turning a positive operating profit for th...

30/07/2025

Former Vizrt Execs Launch AI-Driven Media Production Company

NEW YORK Former executives from Vizrt and Disguise announced today the launch of Emergent, an AI- and data-driven technology and services company that will offe...

30/07/2025

FOR-A America Partners With TecNec for U.S. Distribution

CYPRESS, Calif. FOR-A America said it has signed a distribution deal with TecNec, its first-U.S.-based distributor....

30/07/2025

MultiDyne To Spotlight VersaBrix Series Updates At IBC2025

KINGS PARK, N.Y. MultiDyne Video & Fiber Optic Systems will feature the latest updates to its rugged VersaBrix (VB) Series modular fiber optic transport platfor...

30/07/2025

NHL Strikes Deal With DAZN to Distribute NHL.TV to Nearly 200 Countries

NHL Strikes Deal With DAZN to Distribute NHL.TV to Nearly 200 Countries NHL.TV on DAZN will include distribution of the Stanley Cup Playoffs and Stanley Cup Fin...

30/07/2025

SVG Content Management Forum 2025: All Sessions Now Available to Watch on SVG PLAY

SVG Content Management Forum 2025: All Sessions Now Available to Watch on SVG PL...

30/07/2025

Cricket kids v experts: Skys stars put in a spin by young reporters

Sky Sports' cricket team were put through their paces by the next generation of reporters with some mischievous help from current stars of The Hundred.Wedne...

30/07/2025

First look at Sky Original film Nuremberg, starring Russell Crowe, Rami Malek and Michael Shannon

Ahead of the 80th anniversary of the Nuremberg trials, Sky will release James Va...

30/07/2025

Rethinking Broadcast Partnerships: Why the GV Alliance Matters

The days of building broadcast infrastructure around a single vendor are long gone. Broadcasters want flexibility, and they want tools that work together, witho...

30/07/2025

2025-07-30

Leagues Cup, the first in-season club tournament in North America across all men's professional sports, begins today, July 29, and MLS Season Pass on Apple ...

29/07/2025

UEFA Womens EURO 2025 drives surge in ad-funded streaming as Yospace powers 6 billion one-to-one advertisements

Staines-upon-Thames, UK, 29 July, 2025 Yospace, the global leader in Dynamic Ad ...

29/07/2025

2025 Sundance Institute Trans Possibilities Intensive Announced

Six Fellows Selected for Program Supporting Projects From Transgender Storytellers of Color Today the nonprofit Sundance Institute announced the six artists p...