Sony Pixel Power calrec Sony

Adobe Named a Leader in Customer Analytics by Independent Research Firm

12/06/2018

SAN JOSE, Calif. - June 12, 2018 - Adobe (Nasdaq:ADBE) today announced it was recognized as a Leader in The Forrester Wave : Customer Analytics Solutions, Q2 2018 report1 by Forrester Research, Inc. Adobe received the highest scores possible in the product vision, product roadmap, performance, partner ecosystem, action, customer analytics solution revenue and number of customers criteria. Adobe is one of three leaders in the report, based on evaluations across 39 criteria.

In its report, Forrester states: Adobe has turned its mantra of Make Experience Your Business' inward, by developing a marketer-friendly solution that does not skimp on advanced analytical functionality. Its solution excels at real-time conversion of insights into action, superior usability, and context-rich location and device usage analytics. In reference to customers, Forrester notes Adobe is one of two vendors in this evaluation to receive a perfect score of 10 from client references on likelihood to recommend,' with one commenting, they seem to recognize that it isn't just about producing actionable insights in a particular marketing silo, but rather about closing the loop with optimized experiences.'

Adobe has pioneered analytics and empowered enterprise companies to turn big data into relevant and memorable experiences wherever the customer engages with the brand, said Aseem Chandra, senior vice president, Strategic Marketing, Adobe Experience Cloud. With Adobe Analytics Cloud, brands are able to tap into industry-first capabilities and AI-driven innovations that turn big data into actionable customer insights and great experiences at massive scale.

Adobe Analytics, the leading solution for real-time data insights and predictive analytics, empowers brands to understand customers as people and guide with customer intelligence. Part of Adobe Experience Cloud, Adobe Analytics gives brands access to a 360-degree view of each customer through deep analysis with artificial intelligence, leveraging Adobe Sensei for predictive analytics and accurate attribution. Together with Adobe Audience Manager, the leading data and audience management platform, brands can create timeless experiences by understanding their audiences as individuals. Adobe Analytics is leveraged by leading brands including MGM Resorts International, Sprint, Home Depot and the National Football League, among many others.

Source: 1Forrester Research, The Forrester Wave : Customer Analytics Solution, Q2 2018 . Brandon Purcell with Srividya Sridharan and Robert Perdoni, 11 June 2018.

About Adobe Analytics Cloud

Adobe Analytics Cloud, part of Adobe Experience Cloud, is the core system of intelligence for the modern-day Experience Business. By enabling a rich understanding of offline and digital data through the lens of customer journeys, brands can make informed decisions and build loyal relationships. Adobe Analytics Cloud combines Adobe Analytics, the leading solution for real-time data insights and predictive analytics, with Adobe Audience Manager, the leading data and audience management platform. With Adobe Analytics Cloud, anyone has the tools to close the insights-to-action gap, instantly creating value from data. Built on the Adobe Cloud Platform, which provides open APIs, a standard data model and Adobe Sensei, Adobe's unified AI and machine learning framework, Adobe Analytics Cloud enables modern intelligence teams to operate smarter and faster in capturing, rationalizing and understanding vast amounts of disparate data. Nearly two-thirds of the Fortune 100 turn to Adobe Analytics Cloud to address today's digital challenges, with the number of customers more than doubling between 2014 and 2017.

Helpful Links

Complimentary copy of Forrester Research, Inc.'s The Forrester Wave : Customer Analytics Solution, Q2 2018 research report

Blog post from Jeff Allen

About Adobe

Adobe is changing the world through digital experiences. For more information, visit www.adobe.com.

###

2018 Adobe Systems Incorporated. All rights reserved. Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners.

Related Materials Download article as a PDF (73.93 KB)
LINK: http://news.adobe.com/press-release/experience-cloud/adobe-named-leade...
See more stories from adobe

Most recent headlines

18/12/2025

CES: NBCU Unveils New Cross-Platform Ad Tech Solutions, Capabilities

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

18/12/2025

2026 NAB Show Opens Registration, Unveils Major Program Enhancements

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

18/12/2025

YouTube Wins Global Rights to Stream the Oscars

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

18/12/2025

PGA TOUR Studios Teams up with SES for Hybrid Content Distribution

Long-term agreement includes the SES SCORE platform and hybrid distribution worldwide to deliver more than 5,000 hours of golf tournaments annually featuring th...

18/12/2025

Celebrating 100 Years of Public Broadcasting in Ireland in 2026

At 7.45pm on 1st January 1926, the precursor to RT , then 2RN, delivered the fledgling new Irish state's first public radio transmission. From those first c...

18/12/2025

Deck the Vaults: Fallout: New Vegas' Joins the Cloud This Holiday Season

Step out of the vault and into the future of gaming with Fallout: New Vegas streaming on GeForce NOW, just in time to celebrate the newest season of the hit Ama...

18/12/2025

The Movie Experience SLO Becomes First U.S. Exhibitor to Adopt Dolby Vision+Atmos Theatrical Solution

December 18 2025, 05:30 (PST) The Movie Experience SLO Becomes First U.S. Exhib...

17/12/2025

The EU Investigative Journalism Award 2025: bold reporting, regional impact, and rise in public-interest journalism

Investigative journalists across the Western Balkans and T rkiye continue to con...

17/12/2025

Sports Broadcasting Hall of Fame Inducts 10 Industry Icons During Unforgettable Night

Sports Broadcasting Hall of Fame Inducts 10 Industry Icons During Unforgettable ...

17/12/2025

ESPN to Debut MNF Playbook with Next Gen Stats, a New AI-Driven NFL Data-AltCast

ESPN to Debut MNF Playbook with Next Gen Stats, a New AI-Driven NFL Data-AltCastThe series, powered by Adrenaline TruPlay AI, launches Dec. 22 and runs through ...

17/12/2025

Inaugural Optum Golf Channel Games Debut Under the Lights' in Primetime on Golf Channel and USA Network

Inaugural Optum Golf Channel Games Debut Under the Lights' in Primetime on ...

17/12/2025

Ring In the New Year With New Playlists Mixed by Artists, and More Spotify Hacks

The right playlist is essential on New Year's Eve, building the energy as you get ready and keeping it high as you count down to midnight. This year, Spotif...

17/12/2025

Clear-Com's Arcadia Central Station Links Toledo Walleye and Mud Hens Venues with...

eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({...

17/12/2025

Broadcast and Streaming Serve Up a Historic Month of TV in Nielsen's The Gauge

Audiences Watched Over 103 Billion Minutes of TV on Thanksgiving Day NFL Games ...

17/12/2025

EdgeBeam Wireless Makes Initial Sale, Expands Executive Team

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

Warner Bros. Discovery Tells Shareholders to Reject Paramount Bid

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

NDI, Zoom Collaborate on Seamless Connectivity

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

Broadcasters Mark Momentous Year of Challenges Amid Viewing Fragmentation

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

Tennessee Public Broadcaster to Trial AI Metadata

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

Chyron Unveils New AXIS Maps

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

Broadcast Solutions Group Acquires PMT Professional Motion Technology

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

Study: U.S. Pay TV, Video Revenue to Total $190.7B in 2030

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

Texas Attorney General Takes Aim at 5 TV Manufacturers

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

DirecTV Wins Appeal in Retransmission Price-Fixing Suit

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

E.W. Scripps Rejects Sinclair Takeover Bid

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

17/12/2025

KPop Demon Hunters Stars Visit Berklee for Weeklong Celebration

KPop Demon Hunters Stars Visit Berklee for Weeklong Celebration Andrew Choi and EJAE, who voiced the film's main characters and contributed to its soundtr...

17/12/2025

Dolby and LG Unveil a New Era of Home Audio With the World's First Soundbar Audio System Powered by Dolby Atmos FlexC...

December 17 2025, 17:00 (PST) Dolby and LG Unveil a New Era of Home Audio With ...

17/12/2025

Heated Rivalry will be coming to Sky and streaming service NOW on 10 January

Wednesday 17 December 2025 Heated Rivalry will be coming to Sky and streaming service NOW on 10 JanuaryTurn on cookies to view this content. Go to Privacy opti...

17/12/2025

Inside The Unseen World Of Indian Customs: Netflix Reveals The Brave Heroics Of The Customs Officers In Taskaree

Back to All News Inside The Unseen World Of Indian Customs: Netflix Reveals The...

17/12/2025

Netflix announces PAPARAZZI KING: the docu series coming to Netflix on January 9th

Back to All News Netflix announces PAPARAZZI KING: the docu series coming to Ne...

17/12/2025

Netflix Unveils First Look at 'Jo Nesbo's Detective Hole' Premiering on March 26, 2026

Back to All News Netflix Unveils First Look at Jo Nesbo's Detective Hole Pr...

17/12/2025

Netflix Welcomes Warner Bros. Discovery Board Recommendation

Back to All News Netflix Welcomes Warner Bros. Discovery Board Recommendation Business 17 December 2025 Global Link copied to clipboard After Careful Revi...

17/12/2025

RT announces appointment of Kathy Fox to role of Commissioning Editor, Documentaries and Features

RT has announced that Kathy Fox has been appointed Commissioning Editor with re...

17/12/2025

UC San Diego Lab Advances Generative AI Research With NVIDIA DGX B200 System

The Hao AI Lab research team at the University of California San Diego - at the forefront of pioneering AI model innovation - recently received an NVIDIA DGX B...

17/12/2025

Into the Omniverse: OpenUSD and NVIDIA Halos Accelerate Safety for Robotaxis, Physical AI Systems

Editor's note: This post is part of Into the Omniverse, a series focused on ...

17/12/2025

The Glitterball awaits: Dancing with the Stars unveils dance pairings for 2026

With the new season of Dancing with the Stars shimmering in the not-too-distant future this New Year, the celebrity and dancer pairings of the twelve couples ha...

16/12/2025

Stranger Things' Playlist Takeover Challenges Fans to Decode Clues and Unlock Exclusive Volume 2' Content

Hawkins has landed on Spotify, just in time for Stranger Things Season 5, Volume...

16/12/2025

Spotify and NAVER Bring Music Integrations and Premium Benefits to Korea

Wherever you are, your favorite music and audio content should go seamlessly with you. That's why Spotify has partnered with NAVER Corp, Korea's leading...

16/12/2025

Around the World With Spotify Wrapped: 2025 Fan Destinations You Had to See

2025 Wrapped arrived bigger and bolder than ever. This year's experience is designed to be ultra personal and shareable, with new features like Wrapped Part...

16/12/2025

L3Harris Delivers Most Powerful Thrusters for NASA's Lunar Gateway

Three 12-kilowatt Advanced Electric Propulsion System thrusters, supplied by L3Harris Technologies, form the core of Gateway's propulsion system. Pictured i...

16/12/2025

Palantir and L3Harris: Reindustrializing Defense Through AI-Powered Production

The challenge facing America's defense industrial base is not just about speed - its about rebuilding the foundation that makes speed possible. Our nations ...

16/12/2025

NFL Boosts Broadcast, Streaming Viewing Share in November

Share Share by: Copy link Facebook X Whatsapp Pinterest Flipboard...

16/12/2025

Spanish Broadcaster Updates Playout With Pebble Solutions

SEVILLE, Spain Canal Sur, the public broadcasting service for Andalusia, Spain, has completed a total technology refresh based on Pebble's resilient, softwa...

16/12/2025

Telescript International Buys Prompter Software Company

NEW YORK Teleprompting hardware provider Telescript International has acquired all software code and intellectual property previously owned by Telescript West. ...

16/12/2025

Ookla: T-Mobile Is Fastest Fixed Wireless Access Provider

As cable operators face increased competition from 5G fixed wireless access providers, a new report from Ookla Research finds that T-Mobile is the FWA speed lea...

16/12/2025

Apple TV App for Android Now Supports Google Cast

Apple has announced a major upgrade to the Apple TV app for device owners outside the Apple ecosystem with news that the Apple TV app for Android now supports G...

16/12/2025

PT Telkom Satelit Indonesia and Space42 Explore Partnership to Extend 5G Direct-to-Device Services

Space42 grows Direct-to-Device partner ecosystem through a Memorandum of Underst...

16/12/2025

VEON Announces Release Date for Full Year and Fourth Quarter 2025 Results of Both VEON and Kyivstar

16 Dec 2025 VEON Announces Release Date for Full Year and Fourth Quarter 2025 R...

16/12/2025

VEON's Kyivstar Invests in Renewable Energy in Ukraine with Acquisition of Solar Power Company

16 Dec 2025 VEON's Kyivstar Invests in Renewable Energy in Ukraine with Acq...