Chase Center, Two Years Later: Golden State Warriors Find Production Groove for Post-COVID Era Director, Scoreboard Operations, Scott Heitman is keeping content and technology fresh By Kristian Hern ndez, Associate Editor
Wednesday, March 16, 2022 - 2:35 pm
Print This Story | Subscribe
Story Highlights
Stephen Curry and the Golden State Warriors are on the doorstep of another deep postseason run. Playing in San Francisco's Chase Center, which is touted as one of the most high-tech arenas in the National Basketball Association, the team is getting an extra jolt from fans and the in-venue entertainment crew. Since opening in 2019, the building has been transformed in response to new technologies and for the eventual aftermath of the COVID-19 pandemic.
[The pandemic] was an odd experience for us at the beginning, but we learned to make the most of it, says Scott Heitman, director, scoreboard operations, Golden State Warriors. We learned how to change our control room into a virtual environment.
Game-Day Responsibilities: Lower-Bowl Activations, Exterior Board in Thrive City Heitman joined the Warriors in February 2019. At the time, Chase Center was still a construction site and was seven months from its official September 2019 opening. From the beginning, he became an integral part of bringing the current technologies to the control room and assembled a star-studded team that would help him.
Thrive City, the district surrounding Chase Center, is anchored by a 75-ft. LED videoboard.
Now housed in a SMPTE ST 2110-based control room, the production crew is pumping out content for all 41 Warriors home games to the league's largest centerhung videoboard and other LED screens. Heitman is joined by four full-time employees: Control Room Manager Josh Swain; Broadcast Engineer, Scoreboard Operations, Matt Shelley; IPTV/LED Systems Manager Khari Jones; and Graphics Systems Engineer Bryan Bauer. The team also comprises 20 freelance and part-time employees who are familiar with the Warriors' style of entertainment. Chase Center's location helps in this department since Oracle Park, where freelancers work for the San Francisco Giants, is right down the street.
Besides activations in the lower bowl on game day, the crew is responsible for messaging directed to the 75-ft. main LED videoboard on the outside of Thrive City, the surrounding district that houses restaurants, bars, and a communal meeting place.
We have separate servers supporting these exterior displays that play out live weather and traffic information, upcoming shows, and Warriors highlights, says Heitman. When there's a home game or an away game, we flip [these screens] to show the linear-broadcast feed.
The COVID Effect: Productions Adjust to Local, State Guidelines Before full crowds returned to venue, Chase Center crew members had to endure an interesting time period. A few months into the venue's inaugural season, the COVID-19 pandemic grabbed professional and collegiate sports in a stranglehold in March 2020. Since the Warriors didn't make the postseason in the Orlando bubble, the staff used the downtime to acclimate with the new control room through remote training sessions and exercises.
We discovered that nearly every piece of equipment that we have in this control room has a virtual interface, says Heitman. These devices weren't initially designed to be run [remotely], but they're being used that way. It helps a lot with prep work before games: we can load, look at it, and listen to content from home, and it'll be ready to go once we're onsite.
The IP-based control room was the base of virtual productions during the pandemic.
During the pandemic, this capability allowed the crew to flex its tech muscles and produce shows for fans when games were played behind closed doors. Prior to the start of the regular season, the Warriors produced Dubs Draft Room, a virtual experience that provided expert analysis of the club's picks during the 2020 NBA Draft.
Throughout the regular season, the franchise took games to the next level with the creation of the Dub Hub, a multilayered digital planform with four exclusive camera angles and fan prompts reflected on a massive LED screen behind the bench. With lessons learned and knowledge obtained from those productions, the technical and creative teams boosted their confidence in the high-quality control room.
Looking back on it, there are many more tools at our disposal to spin something like that up without a problem, says Heitman. We got to learn all about vMix and from other people in our industry to see how [these shows] work.
Non-Game-Day Duties: Maintain Tech Infrastructure, Support Other Events When the team is on the road or it's the NBA offseason, the crew remains in full force, preparing for the next Warriors home schedule or supporting other events at Chase Center. Major events include occasional home games for the Santa Cruz Warriors, the team's G League affiliate, and the final days of the NCAA Men's Basketball Championship West Regional on Thursday, March 24 and Saturday, March 26. For the G League games, Heitman and his crew will assist producers of the Santa Cruz Warriors. As for March Madness, they'll be busy switching up templates and workflows for college basketball.
The venue's rack room was built for further expansion.
We need to make sure that we're programmed for halves and for different shot and game clocks and loading in all of the teams' logos for our displays, says Heitman. It's also another package with different data and stats.
When the control room isn't busy, the staff runs routine maintenance checks, updates solutions, and fixes any bugs in the system. In addition, the crew will be at the center of the organization's offseason meetings re
Most recent headlines
09/11/2025
Dalet today announced a transformative leap forward for media operations: Agentic Artificial Intelligence (AI) that unifies the Dalet ecosystem under one natura...
15/10/2025
Across the world, early-career reporters are interrogating systems that shape daily life, from mortuaries and classrooms to the corridors of legal education and...
15/10/2025
St. Louis Blues Pay Tribute to Ozzy Osbourne in New Pregame Open VideoThe NHL franchise worked with production firms 2WEI and 4th Floor CreativeBy Mark J Burns,...
15/10/2025
Cobalt Digital, G3DVu, Proxima Vision, and Telos Alliance Renew Premier Sponsors...
15/10/2025
By Paige Bethmann
Before my grandmother passed away in 2019, I went to visit her in the hospital where she'd been for a few weeks. When I arrived, the nurs...
15/10/2025
Two years ago, Spotify set out to grow the entire publishing industry by making ...
15/10/2025
People turn to DJ for a listening experience that feels personal, dynamic, and j...
15/10/2025
Las personas recurren a DJ para vivir una experiencia de escucha personal, din m...
15/10/2025
Rock legend Bruce Springsteen and luminary actor Jeremy Allen White came togethe...
15/10/2025
At Spotify, we're all about supporting rising talent and helping them connec...
15/10/2025
New SBS Documentary Series THE CANCER KILLERS Premieres 4 November on SBS & SBS ...
15/10/2025
SBS celebrates the Festivals of Lights with bold, illuminating stories across th...
15/10/2025
One of humanity's most profound questions continues: Is there any place in our galaxy suitable for life beyond Earth? NASA intends to find out, with the hel...
15/10/2025
eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({ content_source:......
15/10/2025
Scality, a global leader in cyber-resilient storage software for the AI era, today announced the advancement of its comprehensive AI ecosystem certification pro...
15/10/2025
The Hollywood Professional Association (HPA) today unveiled key highlights of the 2026 HPA Tech Retreat, scheduled for Feb. 15 19 at the Westin Rancho Mirage Go...
15/10/2025
At NAB Show New York 2025 (Stand 244), Interra Systems will showcase the future of media QC, monitoring, and captioning, highlighting its award-winning, AI- and...
15/10/2025
Grass Valley today announced that RMC BFM, part of the CMA-CGM Group and France's third-largest private media group, has chosen Grass Valley's productio...
15/10/2025
Appear, the global leader in live production technology, will demonstrate how its powerful hardware and software innovations are shaping the future of hybrid, s...
15/10/2025
Rakim to Join Berklee's Hip-Hop Hall of Fame at Signature Series Concert The rap icon becomes the latest inductee, following luminaries such as Roxanne Sh...
15/10/2025
Berklee Brings Live Music to the Head of the Charles Student artists will perform on multiple riverfront stages during the 60th anniversary of the world's...
15/10/2025
CobbTV, the government access television channel for Cobb County, Ga. recently acquired an automated playout system from Pebble, a global provider of automation...
15/10/2025
OSLO, Norway Appear, the global leader in live production technology, will demonstrate how its powerful hardware and software innovations are shaping the future...
15/10/2025
NEW YORK The NBA is making major changes to the NBA App and NBA TV as it takes control of them from TNT Sports, which has long managed the league's digital ...
15/10/2025
SAN MATEO, Calif. In what promises to be a major expansion of interactive features and personalized content on the DirecTV platform, the operator and Glance hav...
15/10/2025
SAN JOSE, Calif. Roku has launched changes to its user interface (UI) that the streaming platform says will better showcase original programming on the platform...
15/10/2025
LOS ANGELES Software-defined data storage and data services provider OpenDrives has elevated Alex Dunfey to chief technology officer, responsible for driving th...
15/10/2025
Abu Dhabi, UAE October 15, 2025: Space42 (ADX: SPACE42), the UAE-based AI-powe...
15/10/2025
Sheldon Nichols and Will Trickett to find and prepare more classic cars for budget conscious would-be owners from Wiser Films
UKTV have recommissioned the clas...
15/10/2025
Wednesday 15 October 2025
Nick Cave
JPEG (275 KB)
Explore the creative univer...
15/10/2025
Wednesday 15 October 2025
From breaking up with your partner to quitting your job - new polling shows some messages are just too scary to send
Over a fifth (...
15/10/2025
Rohde & Schwarz unveils compact MXO 3 oscilloscopes with 4 and 8 channels: Advan...
15/10/2025
Back to All News
Revenge Series The Resurrected' Captivates Audiences Across Asia
Entertainment
15 October 2025
GlobalTaiwan
Link copied to clipboard
...
15/10/2025
Back to All News
Bringing the Best in VFX and Virtual Production Together as Eyeline
Jeffrey Shapiro
CEO, Eyeline
Business
15 October 2025
GlobalCanadaInd...
15/10/2025
Deployed by Astound Business Solutions, Harmonic's Primary Distribution Solution Ensures Outstanding Video Quality and Seamless Ad Insertion at the Edge
SA...
15/10/2025
Collaboration extends a trusted relationship as RMC BFM invests in scalable, fut...
15/10/2025
Series coming in 2026 stars Tom Vaughan-Lawlor, Justine Mitchell and Jason O'Mara released today
RT today released first look images of new comedy-drama ...
14/10/2025
SVG Europe Summit 2025: All Sessions Now Available to Watch on SVG PLAYNetworking event that preceded IBC2025 shone a light on elite live sports innovation acro...
14/10/2025
SVG Sit-Down: Author Rich Podolsky on Writing Madden & Summerall: How They Revo...
14/10/2025
SVG All-Stars: Michael Reiners, Coordinating Producer, FloRacingThe Illinois State grad steers a vast schedule of motorsports events at tracks across the countr...
14/10/2025
Content protection: Getting the right management for your DRM By Neal Romanek
Friday, October 10, 2025 - 10:11
Print This Story
Eluvio power the EPCR'...
14/10/2025
As League Takes Over Ops, NBA TV and NBA App Add 60 Games, Weekday Studio Show, ...
14/10/2025
Time and effort: World's largest student-led broadcast prepares to go On Air...
14/10/2025
(L-R) Guest, Kimberly Robinson Jones, Geeta Gandbhir, Pamela Dias, and Takema Ro...
14/10/2025
Lossless ist jetzt mit Spotify Premium verf gbar.
Verlustfreies Audio war eine...
14/10/2025
La qualit Lossless est disponible sur Spotify Premium.
Le format sans perte de...
14/10/2025
For the seventh edition of Spotify and FC Barcelona's artist jersey series, ...
14/10/2025
Spotify is committed to bringing the best listening experience to all our users, and that includes parents and families. That's why we're expanding mana...
14/10/2025
Since its debut, the Spotify Original podcast Caso 63 has been more than just a story; it's been a cultural sensation. The science fiction thriller captivat...
Chase Center, Two Years Later: Golden State Warriors Find Production Groove for Post-COVID Era Director, Scoreboard Operations, Scott Heitman is keeping content and technology fresh By Kristian Hern ndez, Associate Editor 
