
Beltelecom makes twenty-four-hour inquiry service 164 automate throughout the country 02.02.2015
Beltelecom constantly improves the service provided and expands the range of services. Today, the inquiry service 164, providing the information about the amount of fees for communication services for individuals twenty-four-hours a day, becomes automate i.e. without operators for all subscribers in the Republic of Belarus. The automation of the service has begun since January 10, 2015 with Minsk being the first city to undergo it.
A subscriber can dial the number of the inquiry service 164 using a fixed-line phone belonging to an individual and get the information about the amount of fees to be paid for that number. If a fixed-line phone has a tone dialing mode, as well as if one inquires from a mobile phone one need to follow voice guidance to get the information about the amount of fees to be paid for any number belonging to an individual. One can get the information about the charges for communication services dated the last month starting from the 7th day of the current month. To get information using the inquiry-service 164 is free of charge. Charge for the telephone connection with the number 164 using a fixed-line phone is collected in accordance with the local connection tariffs (per each complete and incomplete minute). Charge for the telephone connection with the number 164 using a mobile phone is collected in accordance with the tariffs of the corresponding mobile operator.
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