Interface Systems to Unveil Virtual Perimeter Guard

The Singapore Repertory Theatre (SRT), one of the leading professional theatre companies in Asia, recently deployed Clear-Com 's Arcadia Central Station, resolving persistent communication issues and streamlining coordination across departments. The upgrade was carried out in collaboration with Clear-Com's regional partner, Electronics & Engineering Pte Ltd. (E&E).

In a high-stakes theatrical environment, communication breakdowns can directly impact show quality. SRT had begun experiencing reliability issues with its aging intercom system, including occasional interference and wear that hindered clear communication among the production team. Every cue matters during a production, said Lee Kong Shen, technical manager at SRT. Our previous system just wasn't keeping up with our pace. We knew we needed a change, something dependable, intuitive and future-ready.

After evaluating several vendors, the team selected Clear-Com's Arcadia Central Station as the foundation for their upgraded system. The new setup integrates wireless FreeSpeak II digital beltpacks and strategically placed transceivers, delivering robust coverage throughout the venue, including both backstage and front-of-house areas. Operating in the 1.9 GHz band, the system ensures interference-free performance and minimizes conflict with wireless microphones and Wi-Fi signals.

One of the key advantages of Arcadia is its ability to bridge existing analog infrastructure with newer digital capabilities, enabling a phased upgrade approach without disrupting ongoing operations. Our communication capabilities improved dramatically, Lee said. The Clear-Com system offered crisp, uninterrupted interaction between departments, enabling us to respond to on-the-fly issues quickly and efficiently. Plus, its scalability meant we could expand or adapt the system based on the complexity of each production.

Installation was carried out with minimal cabling and no disruption to the theatre's busy performance schedule. Arcadia's centralized design and flexible configuration made it easy for SRT's technical crew to adopt the system, Clear-Com and E&E also provided thorough training and responsive support throughout the integration process. The user-friendly interface meant our crew could quickly get up to speed, Lee added. It's intuitive and reliable which was exactly what we needed.

Clear-Com and E&E's continued support has helped make the system a permanent fixture in the theatre's workflow. We had a fantastic experience, Lee said. Both teams were incredibly responsive and proactive. From the initial consultation to post-installation support, they've been with us every step of the way. That level of commitment is rare and deeply appreciated.

With the successful deployment of Clear-Com's Arcadia Central Station, Singapore Repertory Theatre is now equipped with a future-ready intercom solution that enhances team collaboration and supports the high standards of its live productions.

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