Online Fashion Retailer Privalia boosts its Flash Sales Busine with IBM Smarter Commerce
24/01/2013
Privalia is using software from IBMs Smarter Commerce initiative to connect with the growing marketplace of digital consumers who prefer to buy across online, mobile and social channels.Smarter Commerce provides intelligent automation of marketing, sales, customer service and procurement to help chief marketing officers, chief procurement officers, sales, e-commerce, supply chain and customer service executives do their jobs more productively and efficiently.
Venture-backed Privali organizes short, single-brand campaigns lasting between three to five days. Registered members are invited to shop based on expressed personal preferences.
Lucas Carn, Privalia's co-founder, points out that for a technological investment of nearly two million euros, it was crucial to find a multi-channel solution that gives us the maximum modularity and enables us to continue innovating, a key to our success.Being able to work with a trusted partner such as IBM was critical to our decision."
The flash sales model that Privalia represents is helping smaller retailers gain a competitive edge while appearing more exclusive.For a limited time, boutique items at special discount prices are displayed on the Web site.This can be a more effective sales method than conventional Web sites that may be viewed as cheapening a brand's value or in the case of brick-and-mortar stores, where a lesser-known company is lumped in with major, household names.Flash sales provide retailers with an easy and profitable way to sell excess inventory and club members are able to obtain brand-name products at affordable prices.
As a barometer, in North America, online commerce has reached an all-time high with 30 percent growth on the busiest day of the year, November 26, dubbed "Cyber Monday," as reported by IBMs Digital Analytics Benchmark, a cloud-based analysis of the online retail marketplace.IBMs Social Sentiment Index showed that a leading reason for this growth is the convenience with which consumers can shop and buy seamlessly across channels, especially with the prevalent use of smart phones to surf, research competitive offers, and check product reviews on social networks.
Consumer buying habits are changing with the rise of social networks and smart mobile devices, said Diego Segre, IBM software vice president for Spain, Portugal, Israel and Greece.As a result, more CMOs are finding ways to surprise and delight todays digitally empowered consumers by delivering marketing as a personalized service.
About Privalia Group
The online fashion Group was created in Barcelona, Spain, in 2006. The online private-sales club offers top brands at exceptional prices exclusively for its members. Privalia has more than 11 million members around the world.Its 2011 sales grew 90 percent compared with the previous year, exceeding total revenue of 320 million euros. Privalia is the flash sales leader in each of its markets and has established the new industry standard for this new growing business model -- Spain, Italy, Brazil, Mexico and Germany.
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