
KRAKOW, Poland - April 19, 2016 - Entering its fifth year of operation, the Cisco Global Services Center (CGSC) in Krakow expands its operations and adds new services to its portfolio.
In 2012, Cisco opened a shared services center in Krakow with the goal to provide our customers in Europe, Middle East, Africa and Russia (EMEAR) a wide range of services in multiple languages from a location that is convenient to their time zones. That objective still holds true. Today, however, our customers and partners are facing new challenges, such as digitization, a more complex security landscape, new IT delivery models and the need for different types of IT services, said Norm DePeau, vice president and director of CGSC in Krakow. The new functions we are announcing today are addressing exactly these needs, with the skilled talent pool we built over the past years.
The Cisco Global Services Center in Krakow provides technical and business services to customers, partners and Cisco employees across multiple functional groups, including Consulting and Technical Services, Cloud and Managed Services, Finance and Operations. The center is part of a network of operations located around the globe and focuses on Europe, the Middle East, Africa and Russia. Approximately 1,000 people work at the center currently.
New services delivered from Cisco Global Services Center in Krakow
One of the additions in Krakow is the EMEAR Security Operations Center (SOC) that provides a broad range of services for customers, from monitoring and management to comprehensive threat solutions and hosted security.
The Security Operations Center operates the Cisco Active Threat Analytics (ATA) service: a fully outsourced, managed security service. It rapidly detects and responds to security events by analyzing customer network traffic, evaluating security telemetry and overlaying global intelligence. SOC engineers provide both expert cyber threat monitoring and remote operations for security devices.
Cisco currently operates three Security Operations Centers worldwide, located in strategic geographies: Poland, the United States and Japan. This structure allows Cisco to provide a 24-hour service for customers, regardless of their time zone, in the follow the sun model.
Another team that joins the Cisco campus in Krakow is the Global Customer Success (GCS) organization. This team supports customers who use Cisco subscriptions for software, services, cloud and other solutions. They help customers to use these more effectively as part of their business processes and generate tangible business outcomes faster.
Cisco Named No. 1 Best Place to Work in Poland in Great Place to Work Survey
On March 30, 2016, Cisco Poland was awarded as the No. 1 Best Place to Work, among companies with 500-plus employees in Poland. The result is based on an anonymous survey of employees and an analysis of HR practices, carried out by the Great Place to Work Institute.
The Great Place to Work Institute measures workplaces through five dimensions: credibility, respect, fairness, pride and camaraderie, and Cisco Poland stood out across all five categories.
The Cisco Global Services Center in Krakow plays a key role in our global strategy to serve customers, partners and internal stakeholders in EMEAR and beyond. Since its inception, the team in Krakow has surpassed our expectations. As we expand the site with new functions, we are excited to create employment opportunities for engineering and business professionals, while contributing to the knowledge economy in Poland, said Norm DePeau. Finding the right talent is the most important factor in the success of any organization today. We are very proud to see Cisco Poland recognized as the best place to work in Poland, based upon the feedback of our own employees.
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For ongoing news, please go to http://thenetwork.cisco.com.
# # #
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.
Most recent headlines
04/09/2025
Monumental Sports & Entertainment (MSE), in collaboration with Dalet, has been a...
11/05/2025
Berklee Honors Andr 3000 and Sara Bareilles at 2025 Commencement This years honorary doctorate recipients were recognized for their profound influence as art...
10/05/2025
The National Film and Video Foundation (NFVF), an agency of the Department of Sp...
10/05/2025
NEW YORK During the IAB NewFronts 2025, Samsung Ads announced the debut of STN, the Samsung Television Network, a FAST channel with live content that will be av...
10/05/2025
SEATTLE T-Mobile has announced that it set a new uplink speed record of 550 Mbps in sub-6 GHz spectrum using cutting-edge 5G Advanced tech....
10/05/2025
WASHINGTON Twenty-two U.S. Senators have sent a letter to Federal Communications Commission chair Brendan Carr urging him to modernize ownership caps that are...
10/05/2025
Meet Graduates from Berklees Class of 2025 Members of this years graduating class reflect on their proudest moments at Berklee and look ahead to whats next.
...
09/05/2025
At the Frontline Club in London, a venue long associated with media freedom and ...
09/05/2025
As excitement builds for the annual Eurovision Song Contest, Spotify data offers...
09/05/2025
The National Film and Video Foundation (NFVF), an agency of the Department of Sp...
09/05/2025
In our latest blog, Laura Rognoni dives into the shifting currents of change in the digital entertainment landscape, revealing the trends that will keep viewers...
09/05/2025
LOS GATOS, Calif. Netflix has announced that starting May 19 it will begin rolling out a major upgrade to its user interface and the TV experience it offers str...
09/05/2025
The Walt Disney Co. CEO Bob Iger told analysts the direct-to-consumer ESPN app often referred to as ESPN Flagship will be available to the linear channel'...
09/05/2025
Berklee Online Signs Transfer Articulation with Conservatorio Nacional de M sica The new agreement allows CNM students in the Dominican Republic to transfer i...
09/05/2025
Wooden Camera, a leading innovator in camera accessories, is proud to announce the launch of a new line of products for the Blackmagic URSA Cine Cameras. These ...
09/05/2025
LYNX Technik, provider of modular signal processing solutions is expanding its popular Series 5000 platform with three new 12G-SDI cards. The new cards provide ...
09/05/2025
Pebble, the leading automation, content management and integrated channel specialist, has completed a project to migrate ON TV, the major independent broadcaste...
09/05/2025
NUGEN Audio launches its new speech intelligibility plug-in, DialogCheck. A mono, stereo and multichannel dialog clarity meter, the software provides an objecti...
09/05/2025
Disguise the technology platform and solutions provider that powered MDL Beast Soundstorm 2024, Dubai Expo's Al Wasl Dome and visual displays at the Burj ...
09/05/2025
CVP has announced it will demonstrate its cutting-edge broadcast, live production and studio solutions at MPTS 2025. Taking place at Olympia London from 14th - ...
09/05/2025
Mediagenix, a global leader in smart content solutions to profitably connect the right content to the right audience, and White Peaks Solutions, the prominent e...
09/05/2025
SportsEngine Play, the first-of-its-kind streaming service for youth sports, has agreed to a multi-year extension with AI-automated sports content leader, Pixel...
09/05/2025
Friend MTS, a leading global provider of content protection services, today announced that TOD, the premier sports and entertainment OTT subscription service fo...
09/05/2025
ZEISS announces that it is in development on a new virtual lens technology that will allow visual effects and compositing artists to apply an authentic lens loo...
09/05/2025
At the 2025 Media Production & Technology Show (MPTS), Cerberus Tech will showcase the latest major enhancement to its Livelink IP video delivery platform the...
09/05/2025
Capitol Broadcasting Company welcomed Warren Thomas as the new Vice President an...
09/05/2025
CAMBRIDGE, Mass. Studio Technologies said the Harvard University athletics department has integrated Dante-enabled equipment from the vendor into its broadcast ...
09/05/2025
NEW YORK ITN, a provider of a local linear supply side platform, and Magnite, a independent sell-side advertising company, have announced that they working toge...
09/05/2025
LEEDS, U.K. Nugen Audio has launched a new speech intelligibility plug-in, DialogCheck and offered up quotes from technologists working at places like Netflix p...
09/05/2025
AJA I/O Gear: The Heart of Broadcast Solutions' VEGO Mobile Editing Solution
Brie Clayton May 8, 2025
0 Comments
When working remotely on broadcas...
09/05/2025
What do they teach in an Advanced Adobe After Effects Course?
Roland Kahlenberg May 8, 2025
0 Comments
There aren't many advanced After Effects co...
09/05/2025
Larry Jordan Sits with Trevor Morgan of OpenDrives at NAB 2025
Brie Clayton May 8, 2025
0 Comments
Trevor Morgan, COO of OpenDrives, shares how the co...
09/05/2025
Berklee Popular Music Institute Announces UK Festival Debut and Tour Dates For the first time, BPMI will bring Berklee-affiliated artists and students to the ...
09/05/2025
MLB Sunday Leadoff' 2025: MLB Local Media Pulls the Production, Operational ...
09/05/2025
LTN, Pro Volleyball Federation To Wrap Second Season With Championship Weekend PVF's broadcast coverage has risen 350% from its debut season By Mark J Burn...
09/05/2025
Evertz's Ray Kasprzyk on Meeting the Unique Technological Needs of Massive L...
09/05/2025
With Real Madrid-FC Barcelona, ESPN Preps for Most Ambitious LaLiga Match Covera...
09/05/2025
Friday 9 May 2025
Download images HERE
Episodes are available on Sky Media Vil...
09/05/2025
Back to All News
SO JI-SUB Returns With Cold and Intense Noir Action Series Me...
09/05/2025
Back to All News
Netflix Announces Our First-Ever Nordic Medical Drama Starring...
09/05/2025
New beta programme for Avid Pro Tools users provides versioned backup/archive
M...
09/05/2025
Further to the comments from RT Director-General, Kevin Bakhurst on Wednesday 7th May included below in which he asked the EBU for a discusion on Israel...
09/05/2025
Here is your host, Patrick Kielty!
In the season finale of The Late Late Show, ...
09/05/2025
My Eurovision Party 2025 - join in on the fun with RT Kids!
Eurovision launche...
08/05/2025
A sinister fairy infiltrates a desperate family in Kenneth Dagatan's In My Mother's Skin, which premiered at the 2023 Sundance Film Festival. Photo co...
08/05/2025
As expected, continued weak demand from key sales markets and declining economic...
08/05/2025
A new three-part series is coming to BBC iPlayer and BBC One
(Image: The Christie Archive Trust)
The BBC has announced Agatha Christie's Endless Night, a...
08/05/2025
For skyward-bound operators, training focuses on the unique aspects of flying ISR missions, including the management of onboard surveillance equipment and the e...
08/05/2025
The cable industry has told the Federal Communications Commission it supports the National Association of Broadcasters' proposal to allow broadcasters to us...
08/05/2025
WASHINGTON The Consumer Technology Association has continued its opposition to mandates requiring that NextGen TV/ATSC 3.0 tuners be included in new TV sets, sa...