In MWC Barcelona, operators and authorities discussed how to connect the quarter of Brazilian population who do not use mobile internet services despite living within broadband coverage.
21 March, 2023, Bras lia: The Brazilian mobile industry has joined forces for digital inclusion. During MWC Barcelona, the GSMA, the global mobile industry association, with operators Algar, Claro, TIM and Vivo, launched the report Closing the usage gap in Brazil. Key barriers to mobile internet adoption and use.' The study was presented to the Ministry of Communications, the Federal Court of Accounts and the regulatory authority Anatel. The initiative is part of We Care, a global initiative led by the GSMA to support the mobile industry's commitment in achieving the United Nations Sustainable Development Goals (SGDs).
The majority of Brazilians who cannot enjoy the benefits of mobile connectivity face demand-side barriers rather than constraints linked to network reach, says Lucas Gallitto, Head of Latin America, GSMA. The usage gap is today the main challenge to universal access. By uniting the industry and facilitating a dialogue between the public and private sectors, We Care offers a platform to address it. With this initiative, the Brazilian industry sends a clear message: we care about connecting everyone to the mobile broadband.
According to the report, around 25% of the Brazilian population (54 million people) live within coverage of a network but do not use mobile internet services. The study highlights three main barriers to overcome this situation:
Affordability. In Brazil, an entry-level broadband subscription costs less than 2% of gross national income per capita, a cost aligned with the affordability targets set by the International Telecommunication Union (ITU). The cost of an internet-enabled handset, however, is 6% of monthly GDP per capita, significantly higher than the level seen for the leader countries that have the largest online populations (2.5%). The weight of this barrier is much greater for the lower income segments of the population, and calls for further collaboration to address the issue of handset affordability.
Taxation. Brazil imposes several taxes on mobile services and handsets, including state VAT (ICMS), federal VAT (IPI), municipal services tax (ISS), PIS/COFINS, FUST and FUNTELL charges. Although tax burdens such as ICMS have been reduced in 2022, the proportion of mobile service costs that are driven by taxation in Brazil still remains among the highest globally, equating to approximately 30% of operators' net income. Reducing these sector specific taxes result in more affordable services and handsets for end consumers.
Digital literacy. According to an ITU survey, the percentage of people with basic ICT skills in Brazil is 21%, compared to 62% in leading countries. Considering standard ICT skills, the comparison is 12% versus 46%, while for advanced skills, the percentage in Brazil is 2% versus 8% in leading countries.
Based on the diagnosis, the mobile industry proposed to the authorities a series of public policy recommendations focusing on:
Improve digital literacy by developing a policy impact analysis on current government programmes and an improvement plan in synergy with other digital instruments already made available by telecom companies.
Reform the tax policy of the mobile sector, promoting a simple, transparent and symmetric system, compatible with connectivity goals and a more efficient use of the Universal Telecommunications Service Fund (FUST in Portuguese).
Boost investment incentives through appropriate fiscal and regulatory conditions, public-private partnerships for network deployment in remote areas and the adoption of additional investment alternatives from other players in the digital ecosystem.
The report highlights a series of initiatives put in place by mobile operators in Brazil to address barriers such as digital literacy. For example, Algar's Talents of the Future promotes the development of technical and behavioural skills on young people aged 15 and over. Claro, in partnership with the University of S o Paulo (USP), developed Campus Mobile', a competition for university students and recent graduates focused in various study areas including Education and Smart Cities. TIM partnered with other companies to strengthen the agenda of female empowerment though the project Positive Women'. Vivo's Think Big Tech' program trains educators and students in technology-related topics.
Through the We Care campaign, the mobile industry in Brazil is looking to join forces and collaborate with the Government and authorities to achieve shared goals of connecting everyone to the opportunities offered by mobile broaband connectivity.
Closing the usage gap in Brazil. Key barriers to mobile internet adoption and use' is available for download here.
-ENDS-
About the GSMA
The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Connectivity for Good, Industry Services and Solutions, and Outreach. This activity includes advancing policy, tackling today's biggest societal challenges, underpinning the technology and interoperability that make mobile work, and providing the world's largest platform to convene the mobile ecosystem at the MWC and M360 series of events.
We invite you to find out more at gsma.com
Like what you read? Share.
Click to share on Twitter (Opens in new window)
Click to share on Facebook (Open
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
02/05/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
01/05/2026
January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...
01/04/2026
January 4 2026, 18:00 (PST) DOLBY AND DOUYIN EMPOWER THE NEXT GENERATON OF CREATORS WITH DOLBY VISION
Douyin Users Can Now Create And Share Videos With Stun...
03/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
03/03/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
02/03/2026
NBC Sports selected Imaginary Forces to create the main title sequence for the M...
02/03/2026
The NFL announces the launch of the NFL Draft Innovation Challenge, a new crowds...
02/03/2026
The World Teleport Association (WTA) has named Skyline Communications' DataMiner SatOps solution as a finalist for the 2026 Teleport Technology of the Year ...
02/03/2026
Ventum Tech announces a strategic partnership with Pixotope, a real-time graphic...
02/03/2026
Victory , a free, ad-supported sports streaming service, announces the launch of...
02/03/2026
Global powerhouse Delta Goodrem to represent Australia at this year's Eurovi...
02/03/2026
SBS brings together prominent voices to discuss rising social division and seek ...
02/03/2026
NITV Unveils Wednesday Night Sport Night
Media releases
A Midweek Hub for Blak Sport
Flagship NRL program Over The Black Dot moves to Wednesdays at 9:30pm
...
02/03/2026
Rohde & Schwarz demonstrates FR1-FR3 carrier aggregation, advancing 6G readiness Rohde & Schwarz and Qualcomm Technologies, Inc. have reached another pivotal ...
02/03/2026
MELBOURNE, Fla., March 2, 2026 - L3Harris Technologies (NYSE: LHX) today announc...
02/03/2026
Harvey Norman tops New Zealand's biggest ad spenders as retail leads and telcos and beverages sure Auckland March 3, 2026 - Nielsen's New Zealand'...
02/03/2026
aconnic AG (ISIN: DE000A0LBKW6), Munich, and Arqit Quantum Inc. (Nasdaq: ARQQ, A...
02/03/2026
Advanced Systems Group, LLC (ASG), a technology and services provider for media creatives and content owners, has appointed Jody Boatwright as Chief Strategy Of...
02/03/2026
Lightware, an industry leader in signal management, is reinforcing its commitment to simplifying complex AV environments with the continued evolution of its TPN...
02/03/2026
ZEISS Cinema opens its doors to an exclusive screening, filmmakers Q&A and hands-on showcase of the new ZEISS Aatma lens family on Tuesday, March 10, 6:00-9:00 ...
02/03/2026
To expand the creative potential of the compact Astera QuikBeam, DoPchoice introduces the SNAPBAG Round. The new light-shaping accessory transforms the powerfu...
02/03/2026
Douglas Dubler
On a rooftop in New York City, veteran photographer Douglas Dubler watched the sun's angle shift across the urban landscape, his internal cl...
02/03/2026
ZEISS is expanding its Otus ML lens family with the introduction of the new ZEISS Otus ML 1.4/35. This manual-focus lens is designed for photographers who live ...
02/03/2026
Matthews Studio Equipment now offers the new Dinkum Systems White FlexiMount and Phone Mount Kit, a compact, highly adaptable setup for mobile content creation...
02/03/2026
Luxembourg, February 26, 2026 - SES and Africa Mobile Network (AMN) have expande...
02/03/2026
02 03 2026 - Media release Ausfilm and Screen Australia launch joint UK market initiative
Ausfilm and Screen Australia have announced Partner with Australia (...
02/03/2026
Monday 2 March 2026
Saturday Night Live UK announces writing team
L-R: Jonno Johnson; Charlie Skelton; Celya AB; Omar Badawy; Gr inne Maguire; Laura Claxton; ...
02/03/2026
Back to All News
Netflix Unveils the Trailer for 53 Sundays, the New Film by Cesc Gay
Entertainment
02 March 2026
GlobalSpain
Link copied to clipboard
Dis...
28/02/2026
With two features seen in Formula 1 coverage, the broadcaster aims to bring view...
28/02/2026
Secretary of War Pete Hegseth addresses a crowd of approximately 1,500 L3Harris employees in Camden, Arkansas, as part of his Arsenal of Freedom tour....
28/02/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
28/02/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
28/02/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
28/02/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
28/02/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
28/02/2026
Berklee Presents Mambo Mania: Eguie Castrillo and the Berklee All-Stars Big Band...
28/02/2026
Berklee Announces Two New Summer Programs in Los Angeles The Berklee Music Business Program and Electronic Music Production and Sound Design Workshop bring imme...
28/02/2026
AI-RAN is moving from lab to field, showing that a software-defined approach is ...
28/02/2026
Autonomous networks - intelligent, self-managing telecommunications operations -...
28/02/2026
Back to All News
Final Trailer for BEASTARS Final Season Part 2' Roars Tow...
28/02/2026
New way to intentionally discover molecular glues could expand drug discovery Scripps Research scientists and colleagues show how drugs that eliminate certain d...
27/02/2026
The E.W. Scripps Company names Oliver Gray as Vice President, Network Sports and...
27/02/2026
The Gotham Sports App, the exclusive direct-to-consumer streaming home of MSG Networks and the YES Network, is now available for purchase through Prime Video fo...
In MWC Barcelona, operators and authorities discussed how to connect the quarter of Brazilian population who do not use mobile internet services despite living within broadband coverage.
