In MWC Barcelona, operators and authorities discussed how to connect the quarter of Brazilian population who do not use mobile internet services despite living within broadband coverage.
21 March, 2023, Bras lia: The Brazilian mobile industry has joined forces for digital inclusion. During MWC Barcelona, the GSMA, the global mobile industry association, with operators Algar, Claro, TIM and Vivo, launched the report Closing the usage gap in Brazil. Key barriers to mobile internet adoption and use.' The study was presented to the Ministry of Communications, the Federal Court of Accounts and the regulatory authority Anatel. The initiative is part of We Care, a global initiative led by the GSMA to support the mobile industry's commitment in achieving the United Nations Sustainable Development Goals (SGDs).
The majority of Brazilians who cannot enjoy the benefits of mobile connectivity face demand-side barriers rather than constraints linked to network reach, says Lucas Gallitto, Head of Latin America, GSMA. The usage gap is today the main challenge to universal access. By uniting the industry and facilitating a dialogue between the public and private sectors, We Care offers a platform to address it. With this initiative, the Brazilian industry sends a clear message: we care about connecting everyone to the mobile broadband.
According to the report, around 25% of the Brazilian population (54 million people) live within coverage of a network but do not use mobile internet services. The study highlights three main barriers to overcome this situation:
Affordability. In Brazil, an entry-level broadband subscription costs less than 2% of gross national income per capita, a cost aligned with the affordability targets set by the International Telecommunication Union (ITU). The cost of an internet-enabled handset, however, is 6% of monthly GDP per capita, significantly higher than the level seen for the leader countries that have the largest online populations (2.5%). The weight of this barrier is much greater for the lower income segments of the population, and calls for further collaboration to address the issue of handset affordability.
Taxation. Brazil imposes several taxes on mobile services and handsets, including state VAT (ICMS), federal VAT (IPI), municipal services tax (ISS), PIS/COFINS, FUST and FUNTELL charges. Although tax burdens such as ICMS have been reduced in 2022, the proportion of mobile service costs that are driven by taxation in Brazil still remains among the highest globally, equating to approximately 30% of operators' net income. Reducing these sector specific taxes result in more affordable services and handsets for end consumers.
Digital literacy. According to an ITU survey, the percentage of people with basic ICT skills in Brazil is 21%, compared to 62% in leading countries. Considering standard ICT skills, the comparison is 12% versus 46%, while for advanced skills, the percentage in Brazil is 2% versus 8% in leading countries.
Based on the diagnosis, the mobile industry proposed to the authorities a series of public policy recommendations focusing on:
Improve digital literacy by developing a policy impact analysis on current government programmes and an improvement plan in synergy with other digital instruments already made available by telecom companies.
Reform the tax policy of the mobile sector, promoting a simple, transparent and symmetric system, compatible with connectivity goals and a more efficient use of the Universal Telecommunications Service Fund (FUST in Portuguese).
Boost investment incentives through appropriate fiscal and regulatory conditions, public-private partnerships for network deployment in remote areas and the adoption of additional investment alternatives from other players in the digital ecosystem.
The report highlights a series of initiatives put in place by mobile operators in Brazil to address barriers such as digital literacy. For example, Algar's Talents of the Future promotes the development of technical and behavioural skills on young people aged 15 and over. Claro, in partnership with the University of S o Paulo (USP), developed Campus Mobile', a competition for university students and recent graduates focused in various study areas including Education and Smart Cities. TIM partnered with other companies to strengthen the agenda of female empowerment though the project Positive Women'. Vivo's Think Big Tech' program trains educators and students in technology-related topics.
Through the We Care campaign, the mobile industry in Brazil is looking to join forces and collaborate with the Government and authorities to achieve shared goals of connecting everyone to the opportunities offered by mobile broaband connectivity.
Closing the usage gap in Brazil. Key barriers to mobile internet adoption and use' is available for download here.
-ENDS-
About the GSMA
The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Connectivity for Good, Industry Services and Solutions, and Outreach. This activity includes advancing policy, tackling today's biggest societal challenges, underpinning the technology and interoperability that make mobile work, and providing the world's largest platform to convene the mobile ecosystem at the MWC and M360 series of events.
We invite you to find out more at gsma.com
Like what you read? Share.
Click to share on Twitter (Opens in new window)
Click to share on Facebook (Open
Europe Stories
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
02/05/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
01/05/2026
January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...
01/04/2026
January 4 2026, 18:00 (PST) DOLBY AND DOUYIN EMPOWER THE NEXT GENERATON OF CREATORS WITH DOLBY VISION
Douyin Users Can Now Create And Share Videos With Stun...
04/03/2026
Luxembourg, March 3, 2026 - SES, a leading space solutions company, along with I...
03/03/2026
For many, finding time or headspace to pick up a book can feel out of reach, but...
03/03/2026
Rohde & Schwarz and Realtek demonstrate first test solution for Bluetooth LE Hi...
03/03/2026
eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({ content_source:......
03/03/2026
Luxembourg, 2 March 2026 -- SES S.A. fully consolidates Intelsat from 17 July 2025 and announces financial results for the year ended 31 December 2025
FY25 Pe...
03/03/2026
RT is proud to support a rich and diverse programme of arts and cultural events taking place across Ireland throughout March 2026. This month brings a remarkab...
03/03/2026
03 Mar 2026
VEON and MeetKai Expand Collaboration to Explore Sovereign AI Infra...
03/03/2026
Tuesday 3 March 2026
Sky releases official trailer for The Miniature Wife, a Sk...
03/03/2026
Tuesday 3 March 2026
Ryan Reynolds and Rob Mac land first ever live commentary ...
03/03/2026
Tuesday 3 March 2026
The Dyers' Caravan Park reopens for a second season after a hit launch on Sky
The Dyers' Caravan Park
JPEG (510KB)
Sky books a ...
03/03/2026
Harmonic's cOS Virtualized Broadband Platform Simplifies Network Operations, Lowers Hardware Dependency and Enables Seamless DOCSIS and Fiber Growth SAN JO...
03/03/2026
Comscore to Announce Fourth Quarter and Full Year 2025 Financial ResultsRESTON, VA, March 3, 2026 Comscore, Inc. (Nasdaq: SCOR), a trusted partner for plannin...
03/03/2026
Self-taught on iMovie, Hanagami transitioned to Final Cut Pro in 2009, discovering that professional tools could give him full creative control over how his wor...
03/03/2026
RT Media Sales has announced Spry Finance has renewed it's sponsorship of M...
02/03/2026
Rohde & Schwarz demonstrates FR1-FR3 carrier aggregation, advancing 6G readiness Rohde & Schwarz and Qualcomm Technologies, Inc. have reached another pivotal ...
02/03/2026
aconnic AG (ISIN: DE000A0LBKW6), Munich, and Arqit Quantum Inc. (Nasdaq: ARQQ, A...
02/03/2026
Luxembourg, February 26, 2026 - SES and Africa Mobile Network (AMN) have expande...
02/03/2026
Monday 2 March 2026
Saturday Night Live UK announces writing team
L-R: Jonno Johnson; Charlie Skelton; Celya AB; Omar Badawy; Gr inne Maguire; Laura Claxton; ...
27/02/2026
Since its inception, Gorillaz has been known for blending art with genre-bending...
27/02/2026
This week, Spotify introduced Audiobook Charts for the U.S. and U.K. The charts make it easy to discover your next favorite book by showing what's popular a...
27/02/2026
Rohde & Schwarz and Viasat to collaborate on NB-NTN IoT test plan for connectivi...
27/02/2026
In media technology, big features often steal the spotlight - AI integrations, cloud transformations, automation frameworks. But for the people who use these to...
27/02/2026
Digital Asset Management systems sit at the heart of most marcoms operations. They centralise content, organise it, and make it discoverable. Integrated with th...
27/02/2026
The AI Wild West comes to NAB 2026 and Blue Lucy is bringing the Sheriff
The AI Wild West is here, and media organisations are feeling the heat. On Booth W23...
27/02/2026
A deeply personal, uncompromising portrait of the legendary punk rock iconFriday...
27/02/2026
One of Ireland's favourite lifestyle shows Home of the Year, returns for its 12th series and will be proudly sponsored by SIRO. The brand-new series will ai...
27/02/2026
Our Farm: A GIY Story lands on RT One and RT Player from March 3
From walled garden to community farm, new six-part series captures the unfiltered realities...
27/02/2026
Note: English version included below the Irish language version.
Seachtain na Gaeilge 2026 ar RT
A Ghaeilge mo cheol th '
T feachtas athnuaite i n...
26/02/2026
Rohde & Schwarz awarded contract by Israel Airports Authority for QPS201 securit...
26/02/2026
Rohde & Schwarz highlights its unique CMX500 one-box tester tailored for NTN tes...
26/02/2026
Rohde & Schwarz high-efficiency transmitter powers next-gen broadcast services i...
26/02/2026
Rohde & Schwarz highlights its comprehensive embedded systems test solutions at ...
26/02/2026
Rohde & Schwarz to showcase spectrum security and network efficiency solutions a...
26/02/2026
Rohde & Schwarz and Broadcom showcase first Wi-Fi 8 RF signaling tests, paving w...
26/02/2026
Rohde & Schwarz advances AI-RAN testing using digital twins with NVIDIA Rohde & Schwarz, in collaboration with NVIDIA, continues to drive AI-RAN innovation fo...
26/02/2026
Rohde & Schwarz and LITEON demonstrate high throughput 5G femtocell testing with...
26/02/2026
The agreement ensures Europe's satellite-based augmentation continues enhanc...
26/02/2026
There were two big wins for RT KIDS shows at the 17th Kidscreen Awards in San Diego this week with Maddie Triggs and BeddyByes both taking home gongs.
The K...
26/02/2026
26 Feb 2026
VEON to Release FY25 Earnings Update on March 13, 2026 Dubai and New York, February 26, 2026 - VEON Ltd. (NASDAQ: VEON), a global digital operator ...
26/02/2026
What can I watch on UKTV and stream on U this week?
This week's highlights include new episodes of Will and Ralf Should Know Better, The Marlow Murder Club...
26/02/2026
Thursday 26 February 2026
Sky partners with STARZ on high-impact boxing drama F...
26/02/2026
Thursday 26 February 2026
An Open Letter to Our Fellow Leaders in Global Media
From:
Tim Davie, BBC Director-General
Jon Slade, CEO, Financial Times
Anna B...
26/02/2026
Wuppertal February 26, 2026
Teatro alla Scala Elevates Backstage Communication with Riedel's BoleroRiedel Communications today announced that Fondazione T...
26/02/2026
RT has confirmed that it has today received payment from the GAA for its 50% share of GAAGO.
RT confirmed in February 2025 that it had agreed in principle wi...
In MWC Barcelona, operators and authorities discussed how to connect the quarter of Brazilian population who do not use mobile internet services despite living within broadband coverage.
