Sony Pixel Power calrec Sony

Astro Offers Rebate for Sports Pack Customers

22/05/2020

Astro Offers Rebate for Sports Pack Customers

Date Released:22 May 2020

Share

Tweet

In light of the recent postponement of sports events globally, Astro has decided to offer its full Sports Pack customers* a special rebate of RM20 per month over their next two bills.

This decision is the latest in a series of actions Astro has taken to support customers during the Movement Control Order (MCO), including the provision of additional channels and content on a complimentary basis. Now, during the current Conditional MCO, Sports Pack customers continue to enjoy complimentary viewing of all channels**, while other customers enjoy complimentary viewing of News, Learning, Asian Movies and Stay Home Concert channels.

CK Lee, Head of Sports at Astro said, The COVID-19 pandemic has disrupted many events globally including live sports. In view that there have been no live sports in the past 2 months, we believe offering this additional one-off rebate is the right thing to do. Active Sports Pack customers as at 31 May will have the rebate reflected in their next 2 bills in June and July.

Lee continued, We are pleased to see live sports making a comeback. Apart from curating best of moments and other sports content, Astro went live with the Bundesliga, K-League and UFC last weekend and will broadcast more live sports events and leagues as and when they resume. We are proactively in conversation on the return of live sports with the rights holders.

For more information, please log on to www.astro.com.my. For updates on live sport schedules, please follow Astro or stadiumastro.com's Facebook, Instagram or Twitter.

*For Residential customers only

**For Residential customers only, excludes Pay Per View movies and events

Frequently Asked Questions:

Who is eligible for this rebate?

Full Sports Pack residential customers (including Sports Bundle and Sports Pack add-on) who have an active subscription as at 31 May 2020.

This rebate does not apply to the following: Premier League Pack, Sport Lite Pack, Golf Channel, Astro Cricket, Rugby TV and WWE Network ala-carte customers.

What's the rebate?

Eligible customers will get a RM20 monthly rebate in their June and July bills.

Do I need to sign up to get the rebate?

Customers don't need to do anything as the rebates will reflect automatically provided you remain an active Sports Pack customer during this period.

Why is Astro providing this rebate now and only for 2 months?

The global impact of the Covid-19 pandemic on sports is unprecedented. Committed to serve our loyal Sports Pack customers during these times, Astro offered free preview of all channels on Astro and Astro GO from 18 March 2020 to 31 May 2020. In light of the postponement of sports events in the last two months, we believe it is fair that we extend this special rebate to you.

Please note that all operational and associated costs involved in broadcasting a full service including sports content have been incurred on our part without any rebates received for cancelled sports events.

Why are Premier League Pack/Sports Lite, Golf Channel, Rugby TV, Astro Cricket and WWE Network ala-carte customers not entitled to this rebate?

We believe we have played our role in keeping Malaysians and their families informed and entertained during the MCO. During this time, we have extended the enhanced viewing of all channels to you from 18 March 2020 until 31 May 2020.

Are there any other terms?

The rebate will be forfeited if you downgrade the Sports Pack in June/July after receiving the rebate. Full rebate amount will be charged back to your bill in subsequent months.

What happens if the loss of live sports goes on for longer?

We'll have to make a decision when that happens. We believe that we are doing everything we can to support our customers through this difficult situation. This is a one-off rebate for Sports Pack customers and there is no intention to offer further rebates given the number of actions we have taken to date and the significant costs that we have incurred.
LINK: https://www.astro.com.my/mediaroom/articledetails.aspx?id=1095&title=a...
See more stories from astro

Asia, Australia & Oceanic Stories

30/06/2025

SBS On Demand boosts global news offering with launch of France 24 FAST Channel

SBS On Demand boosts global news offering with launch of France 24 FAST Channel 30 June, 2025 Media releases SBS is expanding its international news offeri...

27/06/2025

Game, set, action! Screen Australia and ABC announce new mini-series Goolagong

27 06 2025 - Media release Game, set, action! Screen Australia and ABC announce new mini-series Goolagong Marton Csokas and Lila McGuire of Goolagong. Image c...

26/06/2025

Buckle up for Great Australian Road Trips launching 31 July on SBS and SBS On Demand

Buckle up for Great Australian Road Trips launching 31 July on SBS and SBS On De...

20/06/2025

Hit, run, oh sh#t: NITV and SBS get RECKLESS with filming underway in Western Australia

Hit, run, oh sh#t: NITV and SBS get RECKLESS with filming underway in Western Au...

13/06/2025

Pure Drama and Fierce Rivalries set to dominate the world's most iconic sporting event

Pure Drama and Fierce Rivalries set to dominate the world's most iconic spor...

12/06/2025

50 Years Strong: SBS and NITV Supercharge NAIDOC Week 2025 in a joint 50th celebration

50 Years Strong: SBS and NITV Supercharge NAIDOC Week 2025 in a joint 50th celeb...

06/06/2025

Award-Winning TV Creators Richard Gadd, Sally Wainwright and Soo Hugh Headline Future Vision 2025

06 06 2025 - Media release Award-Winning TV Creators Richard Gadd, Sally Wainwri...

03/06/2025

Stories of love, loyalty and self-discovery among six shortlisted Digital Originals, as applications open for 2025

Stories of love, loyalty and self-discovery among six shortlisted Digital Origin...

28/05/2025

SBS celebrates 50 years of reflecting a diverse and contemporary Australia

SBS celebrates 50 years of reflecting a diverse and contemporary Australia 28 May, 2025 Media releases Marking 50 years of broadcasting on 9 June 2025, SBS...

28/05/2025

ABS and Verticloud announce a Strategic Partnership to accelerate Digital Transformation through Salesforce Communications Cloud

ABS and Verticloud announce a Strategic Partnership to accelerate Digital Transf...

22/05/2025

SBS and Screen Australia showcase the next wave of Australian storytellers with Digital Originals

SBS and Screen Australia showcase the next wave of Australian storytellers with ...

22/05/2025

Rune Pedersen unpacks How Humans Talk in new SBS Audio podcast

Rune Pedersen unpacks How Humans Talk in new SBS Audio podcast 22 May, 2025 Media releases Ever caught yourself using baby talk with your pet and wondered ...

19/05/2025

Eurovision delivers strong Total TV audiences for SBS, dazzling more than 2.21 million Australians tuning in

Eurovision delivers strong Total TV audiences for SBS, dazzling more than 2.21 m...

16/05/2025

Proper Loved Up Stage One Recipients Announced

Proper Loved Up Stage One Recipients Announced 16 May, 2025 Media releases Screen Australia's First Nations Department, the Australian Broadcasting Cor...

15/05/2025

Australia's boldest network SBS launches new brand campaign: We Go There'

Australia's boldest network SBS launches new brand campaign: We Go There...

15/05/2025

We Go There SBS On Demand's new Hub is entirely bold and unmistakably SBS

We Go There SBS On Demand's new Hub is entirely bold and unmistakably SBS 15 May, 2025 Media releases The We Go There Hub brings together over 300 ti...

14/05/2025

ABS and SpaceBridge to Join Forces to Strengthen Managed Services Across Europe, Middle East & Africa

ABS and SpaceBridge to Join Forces to Strengthen Managed Services Across Europe,...

13/05/2025

Alone Australia Season 3: The Reunion

Alone Australia Season 3: The Reunion 13 May, 2025 Media releases As the latest season nears its end, SBS's hit series brings full cast together for re...

13/05/2025

Teletimes interviews ABS CEO, Mark Rigolle

Teletimes interviews ABS CEO, Mark Rigolle...

12/05/2025

And They're Off! The Pure Drama of the Cycling Grand Tours Continues on SBS, Australia's Home of Cycling

And They're Off! The Pure Drama of the Cycling Grand Tours Continues on SBS,...

12/05/2025

Australian Filmmaker Lucy Mckendrick Set For Directing Debut with Dark Comedy Fangs

10 05 2025 - Media release Australian Filmmaker Lucy Mckendrick Set For Directin...

07/05/2025

SBS and NITV mark National Reconciliation Week with compelling premieres recognising the strength and resilience of First Nations peoples

SBS and NITV mark National Reconciliation Week with compelling premieres recogni...

07/05/2025

SBS commences search for a new Western Sydney production hub location

SBS commences search for a new Western Sydney production hub location 7 May, 2025 Media releases SBS has today launched a Request for Expressions of Intere...

02/05/2025

SBS On Demand achieves stellar month on the back of Alone Australia and The Handmaid's Tale

SBS On Demand achieves stellar month on the back of Alone Australia and The Hand...

01/05/2025

Screen Australia empowers 100+ distinctive Australian narratives

01 05 2025 - Media release Screen Australia empowers 100 distinctive Australian narratives All The Boys Are Here writer/director Goran Stolevski and It s All...

30/04/2025

Slam poet Huda the Goddess wins 2025 Les Murray Award

Slam poet Huda the Goddess wins 2025 Les Murray Award 30 April, 2025 Media releases Australia for UNHCR and SBS are proud to announce that Huda Fadlelmawla...

30/04/2025

SBS, NITV and NIDA partner to empower the next generation of screen creatives

SBS, NITV and NIDA partner to empower the next generation of screen creatives 30 April, 2025 Media releases SBS, National Indigenous Television (NITV) and ...

23/04/2025

We heard that you could use a little pick-me-up, so get ready to sh-sh-shake it goodit's almost time for the Eurovision Song Contest!

We heard that you could use a little pick-me-up, so get ready to sh-sh-shake it ...

22/04/2025

McAvaney takes the lead for SBS' Coverage of the World Athletics Championships in Tokyo in September

McAvaney takes the lead for SBS' Coverage of the World Athletics Championshi...

16/04/2025

Finalists announced! Five stand-out brands shortlisted for SBS Media's Sustainability Challenge

Finalists announced! Five stand-out brands shortlisted for SBS Media's Susta...

15/04/2025

Claudia Karvan, Tom Gleeson, and Mark Coles Smith join in the adventure of a lifetime Who Do You Think You Are?

Claudia Karvan, Tom Gleeson, and Mark Coles Smith join in the adventure of a lif...

15/04/2025

SBS and Volleyball World sign landmark deal for Beach Volleyball World Championships in Adelaide

SBS and Volleyball World sign landmark deal for Beach Volleyball World Champions...

14/04/2025

SBS becomes first Australian broadcaster to have near-and long-term carbon reduction targets validated by the SBTi

SBS becomes first Australian broadcaster to have near-and long-term carbon reduc...

11/04/2025

Isn't that Insightful? Kumi Taguchi dives deeper into Insight's taboo topics in podcast return

Isn't that Insightful? Kumi Taguchi dives deeper into Insight's taboo to...

09/04/2025

SBS On Demand partners with Euronews to extend network news offering

SBS On Demand partners with Euronews to extend network news offering 9 April, 2025 Media releases SBS is expanding its international news offering with the...

09/04/2025

SBS announces TV's hottest new couple, Tony Armstrong and Courtney Act, as Eurovision Song Contest commentary team

SBS announces TV's hottest new couple, Tony Armstrong and Courtney Act, as E...

09/04/2025

Screen Australia and ACTF Kids IP Incubator Initiative enters next phase

09 04 2025 - Media release Screen Australia and ACTF Kids IP Incubator Initiative enters next phase Kids IP Incubator recipients in Melbourne for the workshop...

07/04/2025

Olympic Gold medallist and World Time Trial Champion Grace Brown joins SBS commentary team for Spring Classics Races

Olympic Gold medallist and World Time Trial Champion Grace Brown joins SBS comme...

07/04/2025

Female focus: New season of Living Black highlights women in Federal Election year

Female focus: New season of Living Black highlights women in Federal Election ye...

07/04/2025

SBS News' Cost of Living Secrets podcast returns to tackle one of the key issues of the Federal Election campaign

SBS News' Cost of Living Secrets podcast returns to tackle one of the key is...

04/04/2025

SBS announces initiatives to provide all Australians with trusted news and information about the 2025 Federal Election

SBS announces initiatives to provide all Australians with trusted news and infor...

01/04/2025

Bus Stop Films' first feature Boss Cat to begin production in June

01 04 2025 - Media release Bus Stop Films' first feature Boss Cat to begin production in June Boss Cat cast (L-R): Olivia Hargroder, Penny Downie and Juli...

31/03/2025

Ready, set, Party Time!' SBS News empowers young voters with a new political podcast

Ready, set, Party Time!' SBS News empowers young voters with a new politica...

28/03/2025

Marion Grasby's Flavours of Heart & Home is a celebration of culture and family

Marion Grasby's Flavours of Heart & Home is a celebration of culture and fam...

28/03/2025

SBS delivers Federal Election news to Australians in over 60 languages

SBS delivers Federal Election news to Australians in over 60 languages 28 March, 2025 Media releases As Australia heads to the polls on 3 May, Australia...

26/03/2025

The Secret DNA of Us premieres 17 April

The Secret DNA of Us premieres 17 April 20 March, 2025 Media releases Family secrets, royal relationships and hidden histories revealed What would you disc...

24/03/2025

ABS further Strengthens Leadership Team with Appointment of Matthieu Boutrolle as Chief Technology Officer

ABS further Strengthens Leadership Team with Appointment of Matthieu Boutrolle a...

19/03/2025

NITV and Cricket Australia elevate First Nations sport with National Indigenous Cricket Championships Finals live broadcast on 7 April

NITV and Cricket Australia elevate First Nations sport with National Indigenous ...

19/03/2025

Yumi Stynes wants older women to be SEEN' as SBS podcast returns

Yumi Stynes wants older women to be SEEN' as SBS podcast returns 19 March, 2025 Media releases Feminist icon Yumi Stynes shines a spotlight on trailbl...