Sony Pixel Power calrec Sony

Sky launches new campaign to help tackle loneliness amongst older people

16/06/2021

Employees from Sky's customer service group receive dedicated time each week to speak to older people

New befriending line launches to support Sky's older customers

Sky signs up to support Loneliness Awareness Week and joins the Tackling Loneliness Network

This Loneliness Awareness Week Sky has announced a new initiative, Time to Care, in partnership with Age UK and other older peoples' charities, to help tackle loneliness across the country. The newly launched Time to Care is part of Sky's wide-ranging volunteering programme, Sky Cares, which allows employees to give back to the communities where they live and work.

Over the past 18 months, Sky have been supporting their flagship partner, Age UK, with loneliness a key area of focus for the partnership. This past year has shown just how valuable and important social interaction is to everybody, especially to some older people. Last winter Age UK reported that 6.1 million people aged 60 and over said that they were feeling lonely while 2.2 million of over 60s who had their well-being impacted by coronavirus said that they haven't had anyone to talk to about their worries during the pandemic.

Time to Care will harness the passion and power of Sky's 15,000 customer service group colleagues and aims to achieve one million interactions with older people each year. The customer service group, which is made up of contact centre staff, retail staff, engineers and their respective support teams, will be given dedicated time each week to volunteer and get in touch with older customers.

Chris Stylianou, Chief Operating Officer, UK and Ireland, Sky said: For too many older people, the isolation we've experienced over this difficult year is permanent. Loneliness is a devastating growing social issue but with the expertise of Age UK we believe Sky can help make real change and connections where they are needed to have a lasting impact.

We recognise the role we play in keeping people connected and look forward to supporting the UK Government's work to tackle loneliness and share our insight with other members of the Tackling Loneliness Network.

Steph Harland, Chief Executive, Age UK said: The pandemic has taken its toll on our older population's health and morale and, for many, has intensified existing feelings of loneliness and anxiety. Age UKs research has demonstrated just how important connection is to them. It found, for example, that when it comes to getting through the pandemic, 5.8 million older people said they wouldn't have managed it without their friendsiii and almost 2 million older people said they wouldnt have coped without the kindness of strangersiv.

In these difficult and uncertain times older people need friendly connections like never before. This is where Sky comes in: through Time to Care, Sky employees will be doing something tangible to help us to support the millions of older people who may otherwise have no one to turn to. We're so grateful to Sky for keeping older people in their minds.

Since the start of the pandemic, Sky has supported local Age UK partners across England, Age Cymru partners and Age Scotland groups. Leveraging Age UK's expertise, Sky engineers have spent more than 1,000 hours delivering goods to those most in need through the pandemic. This included delivering meals and gifts on behalf of 15 different local Age UKs. Additionally, Sky volunteers have dedicated more than 4,000 hours since April 2020 to support Age UK, Age Scotland, Age Cymru, the Silver Line Helpline and Sky's own in-house befriending line. This in-house befriending line supports Skys older customers with weekly friendship calls and is staffed by Sky's customer service group who are able to reach out to customers who might need someone to talk to.

Sky has also signed-up to the government's Tackling Loneliness Network, convened by DCMS, to share knowledge and best practice on how businesses can help tackle loneliness and to raise awareness of the stigma surrounding the issue along with the more than 80 other members of the network.

Media contacts: Kabir Parhar, Corporate Communications and Campaigns Exec, Kabir.parhar@sky.uk

About Sky

Sky is Europe's leading media and entertainment company and is proud to be part of the Comcast group. Across six countries, we connect our 23.4 million customers to the best entertainment, sports, news and arts including our own award-winning original content.

Our technology, including the market leading Sky Q, connects people to everything they love - with entertainment from Sky TV, Netflix, Disney+, Amazon Prime Video and BBC iPlayer, and apps like Spotify, YouTube, BBC Sounds, Highbrow, Peloton, Fiit, and more, in one place, easy. Our streaming service NOW brings viewers all the enjoyment of Sky with the flexibility of a contract-free service. Through our new B2B broadband provider, Sky Connect, we offer superfast broadband with business-grade 4G back-up to small businesses in the UK.

Building on the success of Sky Originals like Chernobyl, Gangs of London and Brassic, we are doubling our investment in original content by 2024 through Sky Studios. Sky News provides impartial and trustworthy journalism for free, Sky Arts is the UK's only dedicated free-to-air arts channel making the arts accessible for everyone and Sky Sports, our leading sports broadcasting service, brings customers some of the biggest and best global sporting events from the Premier League to Formula 1 and everything in-between. Our new TV and movie studio, Sky Studios Elstree, which will open in 2022, is expected to create over 2,000 new jobs and generate an additional £3 billion of production investment in the UK over the first five years.

We believe that we can be a force for good in the communities in which we operate. We're committ
LINK: https://www.skygroup.sky/en-gb/article/sky-launches-new-campaign-to-he...
See more stories from sky

Most recent headlines

19/11/2025

Sphere Sound Kicks Up Its Heels at Radio City Music Hall

Sphere Sound Kicks Up Its Heels at Radio City Music HallUltra-immersive system from the singular Las Vegas venue is also ready for sportsBy Dan Daley, Audio Edi...

19/11/2025

The Future of Stadium and Arena Video Control Rooms: Tech Leaders Talk 4K, IP, and More

The Future of Stadium and Arena Video Control Rooms: Tech Leaders Talk 4K, IP, a...

19/11/2025

One Year at Intuit Dome: Walking Through the Stunning Arena's Advanced Video Production Layout with the LA Clippers

One Year at Intuit Dome: Walking Through the Stunning Arena's Advanced Video...

19/11/2025

SVG Sit-Down: IMG's Francois Westcombe Goes Inside IMG's Annual Digital Trends Report

SVG Sit-Down: IMG's Francois Westcombe Goes Inside IMG's Annual Digital ...

19/11/2025

Inside Brighton & Hove Albion's Fan-First Media Machine

Inside Brighton & Hove Albion's fan-first media machine By George Bevir Tuesday, November 18, 2025 - 10:10 Print This Story Brighton & Hove Albion'...

19/11/2025

Rock Chalk Rebuild, Part 1: Kansas Athletics Brings New Production Power to Rebuilt David Booth Kansas Memorial Stadium

Rock Chalk Rebuild, Part 1: Kansas Athletics Brings New Production Power to Rebu...

19/11/2025

Rock Chalk Rebuild, Part 2: A Pro's Guide to Kansas Athletics' New Video-Production Infrastructure

Rock Chalk Rebuild, Part 2: A Pro's Guide to Kansas Athletics' New Video...

19/11/2025

MLB Media Rights Shakeup: NBC Inks Three-Year Deal for Sunday Night Baseball, Peacock Exclusive Game, and More

MLB Media Rights Shakeup: NBC Inks Three-Year Deal for Sunday Night Baseball, Pe...

19/11/2025

Sabar Bonda (Cactus Pears) Takes a Tender View on Queer Relationships

Rohan Parashuram Kanawade attends the premiere of Sabar Bonda (Cactus Pears) at the 2025 Sundance Film Festival at Egyptian Theatre on January 26, 2025, in Pa...

19/11/2025

Sundance Institute-Supported Seeds, Apocalypse in the Tropics, Selena y Los Dinos, and More Earn IDA Documentary Awards Nominations

Awards season is heating up, and the International Documentary Association just ...

19/11/2025

L3Harris Breaks Ground on Arkansas Advanced Propulsion Facilities

Aerojet Rocketdyne President Ken Bedingfield and Arkansas Gov. Sarah Huckabee Sanders were joined by state and local officials to celebrate the groundbreaking o...

19/11/2025

L3Harris and PentenAmio Team to Advance Sovereign Cryptographic Capability and Innovation in the UK, Australia and Canada

L3Harris and PentenAmio formalise their teaming agreement at MilCIS 2025, streng...

19/11/2025

Multi-year partnership for Calrec and Phoenix Broadcast Solutions

Calrec gives Phoenix Broadcast Solutions its full support in strategic multi-year enterprise partnership New Singapore OB company invests in Calrec technology f...

19/11/2025

The Gauge: Poland | October 2025

October brings a larger audience in front of TV screens. The cooler autumn weather and the continuation of new programming schedules brought increases in both t...

19/11/2025

Nexstar Urges FCC to Waive Ownership Rules, Quickly Approve Tegna Acquisition

IRVING, Texas Nexstar Media Group and Tegna filed applications on Nov. 18 with the Federal Communications Commission (FCC) seeking its consent to transfer broad...

19/11/2025

Vitec Buys Datapath, Expanding Product Portfolio, Engineering, Support

Vitec has acquired Datapath, a developer of real-time video processing for large-scale video walls, AVoIP content distribution and KVM control in mission-critic...

19/11/2025

Telestream Unveils ARGUS V2.3 With Live Look Stream Validation

NEVADA CITY, Calif. Telestream has introduced ARGUS Version 2.3, which introduces Live Look, a feature that lets operators inspect live and on-demand streams vi...

19/11/2025

Charter Taps AWS for Generative AI Solutions

STAMFORD, Conn. and NEW YORK Charter Communications, Inc. has announced a major deal with Amazon Web Services (AWS) that establishes AWS as one of Charters stra...

19/11/2025

Atomos Adds New Camera Control Features to Ninja TX

TOKYO Atomos has announced a major firmware update that brings integrated camera control to the Ninja TX GO and Ninja TX its new CFexpress-based monitor-recor...

19/11/2025

Berklee's Signature Series Reimagines the Musical and Visual Artistry of Coldplay

Berklee's Signature Series Reimagines the Musical and Visual Artistry of Col...

19/11/2025

PlayBox Neo Wraps NAB Show New York 2025 with Big Energy...

PlayBox Neo departed the NAB Show New York 2025 on a high note. The company's all-new PlayBox Neo Suite made a splash on the show floor, drawing strong inte...

19/11/2025

AAVBR Boosts Event Production Efficiency With Pliant Tech...

AAVBR (American Audio Visual Baton Rouge), a leading full-service event production company serving Louisiana and the Gulf Coast region, has enhanced its product...

19/11/2025

Calrec gives Phoenix Broadcast Solutions its full support...

In its mission to deliver live event services combining advanced engineering with a creative approach to captivating live sports and entertainment experiences, ...

19/11/2025

Popularity of Online Short-Form Content Moving Beyond Social Media

NEW YORK Short-form vertical video has exploded across platforms like TikTok, Instagram and YouTube, but a new survey commissioned by Media.net, a provider of c...

19/11/2025

YES Network, CAMB.AI Strike AI Translation Partnership

NEW YORK YES Network, the regional sports network home of the New York Yankees and Brooklyn Nets, and CAMB.AI have struck a partnership they said will leverage ...

19/11/2025

FCC Releases New Filing Deadlines

WASHINGTON The Federal Communications Commission has issued detailed guidance on filings that were disrupted by the government shutdown. While many of those fil...

19/11/2025

NFL's Popularity Advances TV Seasonal Viewership Growth

NEW YORK The popularity of NFL games is largely responsible for continued seasonal momentum in TV viewership into October (measured Sept. 29-Oct. 26), according...

19/11/2025

MyFree DirecTV Adds Seven New Channels

DirecTV has announced that its MyFree DirecTV streaming service has added seven new channels. Those include four sports services, NBA FAST, Red Bull TV, DAZN Ri...

19/11/2025

MRMC's Flair Bridge Simplifies Robot Control Across Any Platform

SURREY, U.K. Mark Roberts Motion Control (MRMC) has launched Flair Bridge, a compact device that transforms how operators control the company's motion-contr...

19/11/2025

FCC Sets Deadlines for 2022 Quadrennial Review

WASHINGTON The Federal Communications Commission, which is continuing to rapidly ramp up its operations after the end of the federal government shutdown, has se...

19/11/2025

Nexstar Urges FCC to Waive Ownership Rules, Quickly Approve of Tegna Acquisition

IRVING, Texas Nexstar Media Group and Tegna filed applications on Nov. 18 with the Federal Communications Commission (FCC) seeking its consent to transfer broad...

19/11/2025

Rohde & Schwarz collaborates with Broadcom to enable testing and validation of next-gen Wi-Fi 8 chipsets

Rohde & Schwarz collaborates with Broadcom to enable testing and validation of n...

19/11/2025

Innato, starring Imanol Arias and Elena Anaya, arrives on Netflix in Spain on December 12

Back to All News Innato, starring Imanol Arias and Elena Anaya, arrives on Netf...

19/11/2025

Guillermo del Toro Sits Down With 'Troll 2' Director Roar Uthaug to Discuss Creatures and Folklore

Back to All News Guillermo del Toro Sits Down With Troll 2 Director Roar Uthaug...

19/11/2025

A Look Behind Luxembourg's Most Ambitious Broadcast

Some projects feel monumental from the moment the first phone call comes in. When BCE, the host broadcaster appointed to coordinate the national coverage, asked...

19/11/2025

Bay Area Host Committee And Dolby Partner To Deliver Immersive Fan Experiences

November 19 2025, 08:00 (PST) BAY AREA HOST COMMITTEE AND DOLBY PARTNER TO DELIVER IMMERSIVE FAN EXPERIENCES During the Week of Football's Biggest Game...

19/11/2025

New RT documentary on the life of former President Michael D. Higgins

Michael D. Higgins: Ireland's Ninth President features RT Archives footage and interviews across seven decades Watch Wednesday 19 November at 9:35pm on RT...

19/11/2025

November 18, 2025

Scripps Research scientists receive $1.1 million to advance AI modeling for HIV vaccine development New AI system helps scientists rapidly pinpoint the most pro...

18/11/2025

AGILE: Securing the Future of Independent Journalism

Independent media across Central America are operating under intensifying financial pressure, yet there is a clear appetite for models that can sustain both ind...

18/11/2025

NBA Debuts New Comms Infrastructure and Systems for Referees

NBA Debuts New Comms Infrastructure and Systems for RefereesTwo-phase rollout is intended to improve game flow, enhance officiating accuracyBy Dan Daley, Audio ...

18/11/2025

Platinum White Paper: How Aggreko Delivers Certainty for Broadcasters on the World Stage

Platinum White Paper: How Aggreko Delivers Certainty For Broadcasters On The Wor...

18/11/2025

Kiswe Extends DTC Products With Kiswe Core Cloud-Based Tool for Distributing Content to Any Platform

Kiswe Extends DTC Products With Kiswe Core Cloud-Based Tool for Distributing Con...

18/11/2025

Spanish Basketball Federation Partners with ScorePlay to Power Digital Transformation

Spanish Basketball Federation partners with ScorePlay to power digital transform...

18/11/2025

HBS Selects BBright Encoders and Decoders to Connect ST 2110 Live Production Workflows to the Cloud via SRT

HBS selects BBright encoders and decoders to connect ST 2110 live production wor...

18/11/2025

Ashes to Ashes: Inside TNT Sports' Hybrid and Maverick' Production Plan for Coverage of Cricket's Oldest Rivalry

Ashes to Ashes: Inside TNT Sports' hybrid and maverick' production plan...

18/11/2025

SVG All-Stars: Mimi Fotopoulos, Director, Talent and Production Operations, Tennis Channel

SVG All-Stars: Mimi Fotopoulos, Director, Talent and Production Operations, Tenn...

18/11/2025

Sports and Entertainment Convergence: Productions Share Tech, Infrastructure

SVG LIVE! Conference Explores the Tech Side of Sports and Entertainment ConvergenceLive sports and music productions increasingly share gear and infrastructureB...