
Ericsson (NASDAQ:ERIC) has been re-selected by Orange as its managed services provider in five European countries in a deal that will also see the deployment of Ericsson Operations Engine. The deal covers Orange operations in Spain, Belgium, Romania, Slovakia and Moldova, supporting about 40 million customers.
Under the three-year contract, that can be extended to five years, Ericsson will provide a fully managed end-to-end operations service to include network operations, field support, and maintenance, as well as a spare parts management service for Oranges fixed-line access, 2G, 3G, 4G and future 5G access. Network performance, optimization and network expansion are optional components and delivered in some of the countries.
As part of the agreement, Ericsson will further transform operations by deploying Ericsson Operations Engine to capitalize on previous automation. The new AI-based Ericsson Operations Engine managed services model transforms operations to become data-driven, predictive and proactive. The advanced automation tools will allow Orange to increase operational network efficiency and further enhance customer experiences for its subscribers across the five countries.
Jean-Marc Vignolles, Europe Chief Operating Officer, Orange, says: Following the initial five-year contract for managed services with Ericsson, we have decided to extend it for an additional three more years, relying on Ericsson capabilities in using new technologies such as machine learning and artificial intelligence. This should enable the quality of our customers service, operation cost and efficiency.
Peter Laurin, Senior Vice President and Head of Business Area Managed Services, Ericsson, says: Our AI-based Ericsson Operations Engine will enable Orange to focus even more on providing innovative solutions and delivering high-quality services for its customers, whilst at the same time improving operational efficiency. This renewed agreement reinforces the partnership started back in 2014 and confirms our long-term commitment to working with Orange. We are proud that Orange has renewed its confidence in our support missions and advanced automation tools allowing Orange to further enhance the customer experience for its subscribers and to bring further efficiencies.
Related link:
Ericsson Managed Services
NOTES TO EDITORS:
FOLLOW US:
Subscribe to Ericsson press releases here.
www.twitter.com/ericsson
www.facebook.com/ericsson
www.linkedin.com/company/ericsson
MORE INFORMATION AT:
Ericsson Newsroom
media.relations@ericsson.com (+46 10 719 69 92)
investor.relations@ericsson.com (+46 10 719 00 00)
ABOUT ERICSSON:
Ericsson enables communications service providers to capture the full value of connectivity. The company's portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency and find new revenue streams. Ericsson's investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world. The Ericsson stock is listed on Nasdaq Stockholm and on Nasdaq New York. www.ericsson.com
Most recent headlines
15/12/2019
DiGiCo SD10 Is Not Giving In On Tom Walker Tour posted: 15/12/2019
Tom Walker's FOH and monitor engineers explain why DiGiCo is a game-changer on the 20...
15/12/2019
VITEC Kicks Off the Ultimate Game-Day Experience at Allianz Field posted: 15/12/2019
EZ TV IPTV and Digital Signage Solution Delivers Best In-the-Field Game...
14/12/2019
Akamai Technologies Publishes 2019 Sustainability Report Company anticipates sourcing 50% of its energy from renewable sources by 2020
Cambridge, MA | Dec...
14/12/2019
This FX Chain complements the Tightener FX Chain presented in the October 25, 2019 Friday Tip. Whereas the Tightener reduces the presence of the key center in a...
14/12/2019
The fourth and final season of comedy Brockmire premieres on IFC in March. Eight episodes remain. Hank Azaria plays Jim Brockmire, and Amanda Peet, Tyrel Jackso...
14/12/2019
NBC News and MSNBC will host a Democratic presidential debate Feb. 19 in Las Vegas. Digital news platform The Nevada Independent is also hosting the Vegas event...
14/12/2019
Fox grabbed the Thursday ratings title with football, as Ravens-Jets paced the net to a 2.5 in viewers 18-49, per the Nielsen overnights, and a 13 share. In sec...
14/12/2019
Robe Celebrates Independent Spirit with Prljavo Kazali te posted: 13/12/2019
The pressure was on for lighting designer Sven Ku ini of LumiLas d.o.o. when...
14/12/2019
To date, Spotify users have been able to ask Amazon Alexa to play music, like their Discover Weekly or Today's Top Hits playlists, but not podcasts. But for...
14/12/2019
The Pay-TV Innovation Forum is a global research programme for senior pay-TV and content executives, developed by NAGRA and MTM, and designed to catalyse growth...
14/12/2019
Avid S1 delivers the massive mixing power of larger consoles like the Avid S6, i...
14/12/2019
This week, Justin Sargent, President, Nielsen China, was invited to give a keyno...
14/12/2019
#XTREME T10 ARC COMPENSATION
Cranes, Dollies, Remote Heads and Jibs Fortify the Company's Offerings
Introducing its new ARC Compensation hardware and so...
14/12/2019
Home //
Applications //
Gemini Unleashes Grip Creativity...
14/12/2019
Home //
Applications //
Controlling Gemini with DMX...
14/12/2019
Home //
Applications //
Telling Stories With Heart...
14/12/2019
USB 3.0 Active Optical Cable Now Shipping
Posted on 12/11/2019 6:00:00 PM by Vaddio Team
Vaddio is now shipping its plenum-rated USB 3.0 Active Optical Cab...
13/12/2019
Finals week is fast approaching, and with it, the pressure that end-of-semester projects and exams can build. The team of peer wellness educators in Berklees Of...
13/12/2019
ESPN's E:60 Captures Epic Ultra-Slo-Mo Look at Champion Diving Dog Spitfire Featurette offers a look behind the scenes By Jason Dachman, Chief Editor
Fri...
13/12/2019
Ready for the SVG Summit? Here's Your Five-Step Guide to Make the Most of It...
13/12/2019
Inside Look at the NBC Sports, Sony, Verizon 5G Trial at NRG Stadium Results indicate the potential for high-quality, low-latency wireless in sports production ...
13/12/2019
Ratings Roundup: A Week's Worth of NFL, College Football Conference Champion...
13/12/2019
Behind the Mic: ESPN Unfurls Long List of College Football Playoff Talent, Re-Si...
13/12/2019
Sports Broadcasting Hall of Fame 2019: Mary Ellen Carlyle, Transformative Leader...
13/12/2019
Esports Production Summit: A Keynote Conversation With Pioneer Mike Sepso By SVG Staff
Friday, December 13, 2019 - 2:17 pm
Print This Story
Story Highligh...
13/12/2019
SVG Summit Technology Showcase Preview: A Look Inside All 75 Exhibitor Booths By SVG Staff
Friday, December 13, 2019 - 2:39 pm
Print This Story
Story High...
13/12/2019
French Tennis Federation calls for Roland-Garros production bids for 2021-2023 By Fergal Ringrose, Editorial Director, Europe
Thursday, December 12, 2019 - 1...
13/12/2019
Nokia signs contract with TIM Brazil to launch IoT offer
Press Release
Nokia signs contract with TIM Brazil to launch IoT offer
Nokia's first Worldwid...
13/12/2019
DPA to Highlight Latest Available Options at NAMM 2020.
When the music industry comes together for NAMM 2020, DPA Microphones will be on location (Booth 17910)...
13/12/2019
Techtel is pleased to announce the appointment of Grant Simms to the role of Sof...
13/12/2019
Growing up, it was clear to me that I would become a cinematographer as well. But then around the age of 18 I discovered colour grading. It hit me right away - ...
13/12/2019
Analysis Parking, with enterprise monitoring dashboard, is being deployed across all SBG news operations
Sinclair Broadcast Group, one of the largest televisio...
13/12/2019
An excerpt from a Never.no feature in FEED magazine, written by our Commercial Director, Ed Abis.
When it comes to advertising to the people, companies have hi...
13/12/2019
Never.no is delighted and proud to announce that we have made it onto the 2019 Streaming Media Europe 101 list, and can call ourselves one of the most innovativ...
13/12/2019
Reading Time: 2 minutes
We expect 5G to be the one technology that will transform our society the most in the next decade. We have been through a thorough pr...
13/12/2019
CARY, NC - Epic Games has released Unreal Engine 4.24 (unrealengine.com), which now incorporates all of the features that were previously part of Unreal Studio....
13/12/2019
Rock in Rio: GloboSat successfully performing posted: 13/12/2019
Immersive Remote Production with Lawo V__matrix and mc consoles
Drawing 1.5 million peopl...
13/12/2019
Luc Petit's highly anticipated creation of the Qing Show' posted: 13/12/2019
Qing Show with disguise at the heart of Projection workflows
In April...
13/12/2019
Amazon Studios has ordered a fourth season of comedy The Marvelous Mrs. Maisel. The third season premiered Dec. 6 on Amazon Prime Video.
Rachel Brosnahan in "T...
13/12/2019
NHK World Japan, the 24-hour English-language channel, will join DirecTV's basic channel lineup on Monday, Dec. 16, gaining a nationwide TV berth ahead of t...
13/12/2019
Based on a true story, 20th Century Fox'sFord v Ferrari details the 1966 24 Hours of Le Mans endurance car race and preceding events. Teaming with Ford Mot...
13/12/2019
The global GPU market has been strengthening towards the end of the year, which is in line with seasonal trends, but JPR also reports some surprising spikes in ...
13/12/2019
Virtual butterfly: Photo credit, University of Sussex
A team of researchers at the University of Sussex have created a multimodal acoustic trap display (MATD)...
13/12/2019
Middle Atlantic has announced an expansion of its EU DC power support products, with all of the company's EU-specific DC power distribution models being ava...
13/12/2019
Integrated Systems Europe 2020 will feature more than 200 experts from a variety of disciplines and subject areas across the show's five days of keynotes, c...
13/12/2019
Researchers in South Korea have developed a breakthrough that could lead to harder-wearing electronic devices. By chemically inducing the transformation of chem...
13/12/2019
Lutz Nordbrock has been appointed to Atlona's EMEA staff as a technical sales engineer, with Nordbrock bringing more than 25 years of technical sales and en...
13/12/2019
A shortlist of standout distributors and the finalists for the inaugural Industry Influencer award are revealed today.
Winners will be revealed at the Inavati...
13/12/2019
The Hyperson team
L-Acoustics has announced the launch of its authorised calibration centres, designed to strengthen the technical partnerships between L-Acous...
13/12/2019
13 December, 2019 - 08:04
Reckitt Benckisers 80-year-old brand Dettol is rei...