VMware Horizon View Transforms Legacy Desktops Into A Service At Sutherland Global Services Virtual Desktop Infrastructure (VDI) creates private cloud for managing global desktops for a company in hyper-growth mode PALO ALTO, Calif., March 20, 2013 VMware, Inc. (NYSE: VMW), the global leader in virtualization and cloud infrastructure, today announced that Sutherland Global Services, a US-based global provider of Business Process Outsourcing (BPO) and Technology Enabled services has deployed 10,000 seats of VMware Horizon View Business Process Desktop to create a private cloud to service their global workforce. With more than 30,000 employees across 30 cities and 10 countries, virtualizing desktops has enabled Sutherland Global Services to transform their legacy desktops into a service to attain high availability, data security and a flexible desktop infrastructure for growth and change.
With a global workforce in hyper-growth mode, operating in a seamless and continuously productive manner is absolutely crucial to our business, said Deepak Batheja, CTO, Sutherland Global Services. We have accomplished this by fully embracing a desktop as a service approach leveraging VMware's desktop virtualization software as a core enabler. Sutherlands next-gen desktop as a service solution creatively addresses multi-fold requirements ranging from geographic expansion, business continuity, meeting unpredictable demands and enabling a unique integrated BPO proposition while continually reducing costs and increasing efficiency.
At Sutherland, success as a BPO basically comes down to flawless and efficient execution by leveraging three capabilities: people, technology, and processes. The company deployed virtualization and private cloud technologies as an enabler for all three of these core capabilities allowing the IT organization to manage a highly scalable and geographically dispersed infrastructure with a single optimized and centralized team. The vision was to reduce time-to-revenue for Sutherland and their clients by quickly deploying Sutherland consultants - with all of the tools necessary to perform their jobs - anywhere in the world and assure revenue by enabling highly reliable and continuously available business platforms.
Sutherland's virtualized infrastructure is orchestrated for scalability, seasonality, workload mobility, recovery security, compliance, and geographic expansions. All of this while keeping the IT infrastructure and team streamlined and nimble. The benefits can be summarized by revenue growth, cost optimization, and platform availability and resiliency.
Sutherland Global Services, one of the world's largest companies specializing in BPO and optimization solutions, has creatively engineered one of the largest VMware-enabled private clouds to service its global employees, said Erik Frieberg, senior director, product marketing, End-User Computing, VMware. Sutherland is a prime example of using thought leadership and technology innovation to introduce a more efficient way to work to make things easier for IT and end-users by removing the limitations of a physical PC.
Moving Desktops to the Cloud
As part of the VMware Horizon Suite, VMware Horizon View transforms traditional physical PCs into centralized managed IT services and delivers elastic desktop services as a virtual workspace for ultimate control and flexibility for user experience, administration and service. IT gains greater control in conjunction with the flexibility to embrace new technologies and simplify management of the end-user environment, while still being able to access desktop services from every device while in the office, remote and on the road.
Built on VMware vSphere , the industry's most widely deployed virtualization platform, VMware Horizon View enables the industry's best end-user experience while simplifying IT management for large-scale deployments and reducing the total cost of ownership (TCO) associated with VDI.
About Sutherland Global Services
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. Headquartered in Rochester, N.Y., Sutherland employs over 30,000 professionals and has 35 operations centers in the United States, Philippines, India, UAE, Egypt, Bulgaria, UK, Canada, Mexico, and Colombia.
For more information, visit www.sutherlandglobal.com.
About VMware
VMware is the leader in virtualization and cloud infrastructure solutions that enable businesses to
thrive in the Cloud Era. Customers rely on VMware to help them transform the way they build,
deliver and consume Information Technology resources in a manner that is evolutionary and
based on their specific needs. With 2012 revenues of $4.61 billion, VMware has more than
480,000 customers and 55,000 partners. The company is headquartered in Silicon Valley with
offices throughout the world and can be found online at www.vmware.com.
Forward-Looking Statements
This press release contains forward-looking statements including, among other things, statements regarding the potential benefits, planned features and expected availability of the VMware Horizon Suite and its expected benefits to customers and expectations of radically changing requirements for IT organizations. These forward-looking statements are subject to the safe harbor provisions created by the Private Securities Litigation Reform Act of 1995. Actual results could differ materially from those projected in the forward-looking statements as a result of certain risk factors
Most recent headlines
06/10/2025
France T l visions, France's leading broadcaster, has received the 2025 EBU ...
04/09/2025
Monumental Sports & Entertainment (MSE), in collaboration with Dalet, has been a...
30/08/2025
WASHINGTON The Federal Communications Commission has adopted its FY 2025 Regulatory Fees Order that establishes the regulatory fee rates for the broadcast stati...
29/08/2025
Australian Red Cross and SBS launch training to help workplaces in the fight aga...
29/08/2025
The National Film and Video Foundation (NFVF), an agency of the Department of Sp...
29/08/2025
L3Harris Technologies has concentrated decades of expertise across the entire enterprise to develop affordable and reliable best-of-breed solutions to rapidly c...
29/08/2025
BURBANK, Calif. The CW Network and the Pac-12 Conference have announced a new media rights deal that will extend their broadcast partnership beginning with the ...
29/08/2025
NEW YORK Gracenote has released a new analysis of its global video dataset showing that the number of FAST channels grew nearly 14% from Q1 2025 and 76% since 2...
29/08/2025
SAN JOSE, Calif. Harmonic has announced a series of improvements to its live sports streaming solution that the company said will improve fan engagement, protec...
29/08/2025
NEW YORK and LOS ANGELES Fox Corp. and YouTube TV last night announced a renewal of the full portfolio of Fox networks, including Fox News Channel, Fox Business...
29/08/2025
Budapest, Hungary, August 2025 - The integration of Microsoft Teams Rooms (MTR) with Lightware's Taurus universal matrix switchers delivers a new level of f...
29/08/2025
Frequency, the engine behind many of the world's best-known streaming television channels, today announced it will launch Studio Live, a next-generation uni...
29/08/2025
In an era when AI and cyber resilience are essential, Scality will mark the 10th anniversary of Scality Day on October 16, 2025 in Paris. This flagship global e...
29/08/2025
Disguise's In-House Creative and Technical Teams Pre-Visualised, Programmed and Delivered Content for the Experience, All Powered by EX 3+
Technology solu...
29/08/2025
Disguise will be demonstrating the latest workflows for TV, film and live events on a number of partner booths at the show
Disguise, the industry-leading tech...
29/08/2025
STOCKHOLM, Sweden Accedo will showcase Accedo Compose, its AI agent-powered modular orchestration layer that assists streaming providers in transitioning client...
29/08/2025
LOS ANGELES Cineverse has announced that it is working with Xperi to bring four of its streaming channels to automobiles for the first time as part of the DTS A...
29/08/2025
DALLAS & ATLANTA Gray Media has announced an agreement with the sports streaming service Victory+ to simulcast 17 Dallas Stars NHL games in 15 television market...
29/08/2025
NEW YORK AND CULVER CITY Comcast NBCUniversal and Amazon have announced new and extended distribution agreements that will expand the content available on their...
29/08/2025
FOOTHILL RANCH, Calif. RED Digital Cinema will feature its Cine-Broadcast Module supporting live broadcast workflows during IBC2025, Sept. 12-15, at the RAI Ams...
29/08/2025
29 Aug 2025
Kyivstar Rings Opening Bell at Nasdaq Marking Landmark Listing and ...
29/08/2025
More than half of all NFL games live on Sky for the first timeFriday 29 August 2025
Sky Sports has announced a new three-year deal with the NFL, extending its ...
29/08/2025
Back to All News
RIV4LRIES: The Trailer of the New Series With Samuele Carrino ...
29/08/2025
Get ready for an inspiring and emotional insight into the world of competitive Irish dancing with My Story: Tomi Champion of the World airing on RT 2 this monda...
29/08/2025
RT has today announced that David McCullagh is to be the new presenter of RT Radio 1's flagship Today programme, which airs every weekday at 10am, replaci...
28/08/2025
By Kristin Feeley, Director, Documentary Film & Artist Programs
If you want to tell untold stories, if you want to give voice to the voiceless, you've got ...
28/08/2025
Directed by Steven Bognar and Julia Reichert, Sundance Institute-supported Amer...
28/08/2025
Corridos have been a cornerstone of M sica Mexicana for generations, telling stories rooted in everyday life. Now, a new chapter is taking shape: motivational c...
28/08/2025
Los corridos han sido un pilar de la M sica Mexicana durante generaciones, contando historias enraizadas en la vida cotidiana. Ahora, un nuevo cap tulo est tom...
28/08/2025
Earlier this month, we promised our Verano Forever party would bring the heat, a...
28/08/2025
L3Harris will provide the Polish F-16V fleet with the Viper Shield electronic warfare system as part of an upgrade program....
28/08/2025
Bilbao, August 26, 2025 - AgileTV, an international television and video technol...
28/08/2025
Ken Wilkinson is an Emmy Awards nominated New York audio engineer who specialises in production sound mixing for film, commercial, episodic and documentary work...
28/08/2025
NEW YORK FuboTV today announced that it will launch Fubo Sports, a skinny bundle that focuses on sports with a subscription price of $56 monthly....
28/08/2025
NEVADA City, Calif. At IBC2025, Sept. 12-15 at the RAI Amsterdam, Telestream will debut its new Global Ingest strategy, introducing a next-generation ingest arc...
28/08/2025
Dr. Rhoda Bernard Releases Groundbreaking Debut Book on Accessible Arts Educatio...
28/08/2025
TAG Video Systems, the leader in software-based IP end-to-end workflow monitoring, deep probing, and real-time visualization, has named Oliver Gappa as Sales Di...
28/08/2025
AI-based voice enhancement will be among a series of innovations making their IBC 2025 debut on the DHD stand B46 in Hall 8 at the RAI Amsterdam Convention Cent...
28/08/2025
Telef nica Servicios Audiovisuales (TSA), the leading system integrator and service provider in the media sector in Spain, with the support of Appear, the globa...
28/08/2025
To fully immerse sailing fans in the world's biggest offshore yacht race, production company, Optical Media turned to LiveU's On-site Production solutio...
28/08/2025
Working with Calrec on its most recent overhaul, radio and television broadcaster, WNED has migrated to a fully IP infrastructure with multiple Type R consoles,...
28/08/2025
Cleeng, the Subscriber Retention Management (SRM ) inventor, has unveiled Cleeng Pro, the first-ever direct-to-consumer (D2C) subscription management platform t...
28/08/2025
Zixi, the industry leader in live broadcast-quality video over IP, today announced that French media distribution platform OKAST has selected Zixi to enable rel...
28/08/2025
Solution offers a streamlined, speaker-free architecture to optimize integration with premium external loudspeakers and advanced loudness metering
Nixer Pro Au...
28/08/2025
Cinegy, the premier provider of software-defined television technology, has announced a strategic partnership with Vision One Touch Film Production Services L.L...
28/08/2025
Telestream, a global leader in media workflow technologies, will debut its new Global Ingest strategy at IBC2025, introducing a next-generation ingest architect...
28/08/2025
Tier 1 operator selects Broadpeak to power high-performance, unified CDN solution across Norway, Sweden and Finland
Broadpeak, a leader in streaming and moneti...
28/08/2025
Leading video software provider, Synamedia, today announced that 24 Frames Digital, one of India's leading live event streaming service providers, has chose...
28/08/2025
Meet VisualOn at IBC2025: See What's Next in AI-Powered Video Streaming Join VisualOn at IBC2025 and discover how our AI-driven Optimizer and advanced media...
VMware Horizon View Transforms Legacy Desktops Into A Service At Sutherland Global Services Virtual Desktop Infrastructure (VDI) creates private cloud for managing global desktops for a company in hyper-growth mode PALO ALTO, Calif., March 20, 2013 VMware, Inc. (NYSE: VMW), the global leader in virtualization and cloud infrastructure, today announced that Sutherland Global Services, a US-based global provider of Business Process Outsourcing (BPO) and Technology Enabled services has deployed 10,000 seats of VMware Horizon View Business Process Desktop to create a private cloud to service their global workforce. With more than 30,000 employees across 30 cities and 10 countries, virtualizing desktops has enabled Sutherland Global Services to transform their legacy desktops into a service to attain high availability, data security and a flexible desktop infrastructure for growth and change.
