Behind the Scenes with Myers Support

Behind the Scenes with Myers Support May 21, 2020 By Deanna Kennedy



Like all the other departments here at Myers, the Technical Support department is constantly evolving the processes, procedures, and systems they use to provide consistent, reliable, and superior technical and application support services to our customers. The team is led by Chris Martin, an industry veteran and seasoned professional who has been with Myers for nearly 25 years. There isn't much that Chris hasn't seen over his two plus decades in media/broadcast operations and he's built an impressive and dedicated team that recognizes the important role they play for both you and us internally here at Myers.

Whether they are working in the office or at home, their teamwork and keen attention to detail has been even more evident during these times of remote operations. They have not skipped a beat in serving Myers' customers and have been working double-time to ensure we're assisting all those that require it. They even played an important role in assisting PBS, WGBH, and the World Channel make available a free five-hour educational block to all PBS member stations via the World Channel - which is downloadable to ProTrack via Prolink.

On top of all this, they've also been tasked with on-boarding two new members to the department during this current crisis. As our customer-base continues to grow, it is important that we continue to add to our team so Chris and his team can continue to stay One Step Ahead' of your needs.

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