data-src=/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage.jpg alt=Image of the new Mac Pro tower and Late 2019 MacBook Pro width=960 height=540 class=lazyload size-full wp-image-8264 data-srcset=https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-200x113.jpg 200w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-300x169.jpg 300w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-400x225.jpg 400w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-600x338.jpg 600w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-768x432.jpg 768w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-800x450.jpg 800w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage.jpg 960w data-sizes=(max-width: 960px) 100vw, 960px />
The highly anticipated Mac Pro and the latest version of Apple's MacBook Pro (Nov. 2019) are shipping with macOS Catalina, and it's causing issues for some pro video users.
With two new Apple devices shipping with macOS Catalina, thousands of users are upgrading their existing systems, and thousands more are wondering if they should make the leap.
If you're undecided about whether or not you should upgrade, or you've already ordered the latest Mac Pro tower or MacBook Pro, here's what you need to know.
Since Apple announced the new Mac Pro in June of 2019, post facilities and Final Cut Pro X editors alike have been waiting patiently to get their hands on their shiny new cheese graters. The new Mac Pro finally promised professional video and graphics users a machine that can handle anything you throw at it from 8K video editing to demanding VFX rendering and compositing, and even high-end color grading and finishing workflows.
The problem is, many of those users rely on a NAS (network attached storage) server to host their media and projects-and they've been running into some problems.
Now that a number of our customers have installed new Mac Pro systems, we've identified a common networking issue that can be extremely disruptive in macOS Catalina environments.
Mac Randomly Disconnecting from SMB Network Drive
data-src=/wp-content/uploads/2020/02/fcpx-catalina-smb-storage-error.jpg alt=Screenshot of a common issue causing users to lose connection to SMB network storage while using Final Cut Pro X and other video editing applications on macOS Catalina width=960 height=540 class=lazyload size-full wp-image-8266 data-srcset=https://www.studionetworksolutions.com/wp-content/uploads/2020/02/fcpx-catalina-smb-storage-error-200x113.jpg 200w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/fcpx-catalina-smb-storage-error-300x169.jpg 300w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/fcpx-catalina-smb-storage-error-400x225.jpg 400w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/fcpx-catalina-smb-storage-error-600x338.jpg 600w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/fcpx-catalina-smb-storage-error-768x432.jpg 768w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/fcpx-catalina-smb-storage-error-800x450.jpg 800w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/fcpx-catalina-smb-storage-error.jpg 960w data-sizes=(max-width: 960px) 100vw, 960px />
We successfully recreated the Catalina SMB disconnection issue by playing multiple streams of 4K ProRes 422HQ in Final Cut X.
After troubleshooting a number of post-production environments running macOS Catalina, we've confirmed a networking issue that can cause an SMB share to disconnect under certain conditions. (Many online posts are suggesting a similar issue is also occurring with the NFS protocol.)
Although the issue is not reported by all Catalina users, we've identified that if it is going to happen it typically occurs when a connection is under exceptionally heavy load.
For example, accessing large media files like 4K and 8K from the server is likely to cause a dropped connection to the SMB share.
This obviously presents a problem for the pro users Apple is targeting with the new Mac Pro.
We've determined that the problem is not specific to any particular storage system, NIC, or chipset, and users have reported this issue occurring with a variety of different network storage servers. (For facilities using EVO shared storage, we have created a fix that enables affected Catalina users to continue using their EVO server even under demanding workloads like 4K and 8K editing.)
With that in mind, you should always verify that your software and hardware products are compatible with the latest OS releases, and backup your system before making any updates.
If you are using EVO or ShareBrowser with macOS Catalina, visit our knowledge base article (macOS Catalina w/ SNS products) for more information and to request the Catalina support update.
Catalina Compatibility for Editing and Graphics SoftwareAside from network storage, many applications have been affected due to Apple's transition to 64-bit technology, which enables apps to take better advantage of Apple's latest hardware platforms.
Since many of us rely on a variety of apps and plug-ins, we've put together a list of common video editing and graphics software that are compatible with macOS Catalina. It's important to know that although your production applications might support Catalina, various extensions, plugins, and drivers may not. It's always recommended that you do
Most recent headlines
06/10/2025
France T l visions, France's leading broadcaster, has received the 2025 EBU ...
04/09/2025
Monumental Sports & Entertainment (MSE), in collaboration with Dalet, has been a...
30/08/2025
WASHINGTON The Federal Communications Commission has adopted its FY 2025 Regulatory Fees Order that establishes the regulatory fee rates for the broadcast stati...
29/08/2025
Australian Red Cross and SBS launch training to help workplaces in the fight aga...
29/08/2025
The National Film and Video Foundation (NFVF), an agency of the Department of Sp...
29/08/2025
L3Harris Technologies has concentrated decades of expertise across the entire enterprise to develop affordable and reliable best-of-breed solutions to rapidly c...
29/08/2025
BURBANK, Calif. The CW Network and the Pac-12 Conference have announced a new media rights deal that will extend their broadcast partnership beginning with the ...
29/08/2025
NEW YORK Gracenote has released a new analysis of its global video dataset showing that the number of FAST channels grew nearly 14% from Q1 2025 and 76% since 2...
29/08/2025
SAN JOSE, Calif. Harmonic has announced a series of improvements to its live sports streaming solution that the company said will improve fan engagement, protec...
29/08/2025
NEW YORK and LOS ANGELES Fox Corp. and YouTube TV last night announced a renewal of the full portfolio of Fox networks, including Fox News Channel, Fox Business...
29/08/2025
Budapest, Hungary, August 2025 - The integration of Microsoft Teams Rooms (MTR) with Lightware's Taurus universal matrix switchers delivers a new level of f...
29/08/2025
Frequency, the engine behind many of the world's best-known streaming television channels, today announced it will launch Studio Live, a next-generation uni...
29/08/2025
In an era when AI and cyber resilience are essential, Scality will mark the 10th anniversary of Scality Day on October 16, 2025 in Paris. This flagship global e...
29/08/2025
Disguise's In-House Creative and Technical Teams Pre-Visualised, Programmed and Delivered Content for the Experience, All Powered by EX 3+
Technology solu...
29/08/2025
Disguise will be demonstrating the latest workflows for TV, film and live events on a number of partner booths at the show
Disguise, the industry-leading tech...
29/08/2025
STOCKHOLM, Sweden Accedo will showcase Accedo Compose, its AI agent-powered modular orchestration layer that assists streaming providers in transitioning client...
29/08/2025
LOS ANGELES Cineverse has announced that it is working with Xperi to bring four of its streaming channels to automobiles for the first time as part of the DTS A...
29/08/2025
DALLAS & ATLANTA Gray Media has announced an agreement with the sports streaming service Victory+ to simulcast 17 Dallas Stars NHL games in 15 television market...
29/08/2025
NEW YORK AND CULVER CITY Comcast NBCUniversal and Amazon have announced new and extended distribution agreements that will expand the content available on their...
29/08/2025
FOOTHILL RANCH, Calif. RED Digital Cinema will feature its Cine-Broadcast Module supporting live broadcast workflows during IBC2025, Sept. 12-15, at the RAI Ams...
29/08/2025
29 Aug 2025
Kyivstar Rings Opening Bell at Nasdaq Marking Landmark Listing and ...
29/08/2025
More than half of all NFL games live on Sky for the first timeFriday 29 August 2025
Sky Sports has announced a new three-year deal with the NFL, extending its ...
29/08/2025
Back to All News
RIV4LRIES: The Trailer of the New Series With Samuele Carrino ...
29/08/2025
Get ready for an inspiring and emotional insight into the world of competitive Irish dancing with My Story: Tomi Champion of the World airing on RT 2 this monda...
29/08/2025
RT has today announced that David McCullagh is to be the new presenter of RT Radio 1's flagship Today programme, which airs every weekday at 10am, replaci...
28/08/2025
By Kristin Feeley, Director, Documentary Film & Artist Programs
If you want to tell untold stories, if you want to give voice to the voiceless, you've got ...
28/08/2025
Directed by Steven Bognar and Julia Reichert, Sundance Institute-supported Amer...
28/08/2025
Corridos have been a cornerstone of M sica Mexicana for generations, telling stories rooted in everyday life. Now, a new chapter is taking shape: motivational c...
28/08/2025
Los corridos han sido un pilar de la M sica Mexicana durante generaciones, contando historias enraizadas en la vida cotidiana. Ahora, un nuevo cap tulo est tom...
28/08/2025
Earlier this month, we promised our Verano Forever party would bring the heat, a...
28/08/2025
L3Harris will provide the Polish F-16V fleet with the Viper Shield electronic warfare system as part of an upgrade program....
28/08/2025
Bilbao, August 26, 2025 - AgileTV, an international television and video technol...
28/08/2025
Ken Wilkinson is an Emmy Awards nominated New York audio engineer who specialises in production sound mixing for film, commercial, episodic and documentary work...
28/08/2025
NEW YORK FuboTV today announced that it will launch Fubo Sports, a skinny bundle that focuses on sports with a subscription price of $56 monthly....
28/08/2025
NEVADA City, Calif. At IBC2025, Sept. 12-15 at the RAI Amsterdam, Telestream will debut its new Global Ingest strategy, introducing a next-generation ingest arc...
28/08/2025
Dr. Rhoda Bernard Releases Groundbreaking Debut Book on Accessible Arts Educatio...
28/08/2025
TAG Video Systems, the leader in software-based IP end-to-end workflow monitoring, deep probing, and real-time visualization, has named Oliver Gappa as Sales Di...
28/08/2025
AI-based voice enhancement will be among a series of innovations making their IBC 2025 debut on the DHD stand B46 in Hall 8 at the RAI Amsterdam Convention Cent...
28/08/2025
Telef nica Servicios Audiovisuales (TSA), the leading system integrator and service provider in the media sector in Spain, with the support of Appear, the globa...
28/08/2025
To fully immerse sailing fans in the world's biggest offshore yacht race, production company, Optical Media turned to LiveU's On-site Production solutio...
28/08/2025
Working with Calrec on its most recent overhaul, radio and television broadcaster, WNED has migrated to a fully IP infrastructure with multiple Type R consoles,...
28/08/2025
Cleeng, the Subscriber Retention Management (SRM ) inventor, has unveiled Cleeng Pro, the first-ever direct-to-consumer (D2C) subscription management platform t...
28/08/2025
Zixi, the industry leader in live broadcast-quality video over IP, today announced that French media distribution platform OKAST has selected Zixi to enable rel...
28/08/2025
Solution offers a streamlined, speaker-free architecture to optimize integration with premium external loudspeakers and advanced loudness metering
Nixer Pro Au...
28/08/2025
Cinegy, the premier provider of software-defined television technology, has announced a strategic partnership with Vision One Touch Film Production Services L.L...
28/08/2025
Telestream, a global leader in media workflow technologies, will debut its new Global Ingest strategy at IBC2025, introducing a next-generation ingest architect...
28/08/2025
Tier 1 operator selects Broadpeak to power high-performance, unified CDN solution across Norway, Sweden and Finland
Broadpeak, a leader in streaming and moneti...
28/08/2025
Leading video software provider, Synamedia, today announced that 24 Frames Digital, one of India's leading live event streaming service providers, has chose...
28/08/2025
Meet VisualOn at IBC2025: See What's Next in AI-Powered Video Streaming Join VisualOn at IBC2025 and discover how our AI-driven Optimizer and advanced media...
data-src=/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage.jpg alt=Image of the new Mac Pro tower and Late 2019 MacBook Pro width=960 height=540 class=lazyload size-full wp-image-8264 data-srcset=https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-200x113.jpg 200w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-300x169.jpg 300w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-400x225.jpg 400w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-600x338.jpg 600w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-768x432.jpg 768w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage-800x450.jpg 800w, https://www.studionetworksolutions.com/wp-content/uploads/2020/02/mac-pro-and-macbook-pro-catalina-smb-storage.jpg 960w data-sizes=(max-width: 960px) 100vw, 960px />
